Maruti Suzuki India Complaints & Reviews

Hi. I bought thia alto k10 vxi based on the add 24.07 kmpl. But ibget only 12- 14 kmpl. The same segment of cars are giving 20 avaerage in city. So stressed please look into this.

I always pour 300 rs petrol and get the average of 45- 50 km which is half of what was advertised.

Im not driving benz or rangrover to get this milage. Just driving an alto with 1 lt engieen. Spending too much in the fuel.

Arun
[protected]

Dear concerned

I have taken wagonr vxi from guindy abt chennai on 03- jan 2018. My vehicle no is tn 01 bd 6869. Vehicle delivered with sbi fast tag for toll. But the amount debits repeatedly without travel via toll. I requested several time maruti abt guindy to update my vehicle no. Instead of chassis no given as vehicle during rto registration.

After the delivery of the vehicle maruti abt guindy don't take care if there is any mistake happens during or after delivery by him.

Several times i requested mrs revathi who is dealing with sbi fast tag. But no response from her. I contacted even sbi fast tag customer care, they said contact maruti abt to update my vehicle.

Please i need to update my vehicle no in sbi fast tag..

Regards

Shavainathan
[protected]

Sir, my baleno zeta petrol (R. Blue) car booking no is sob17001113 at nexa-sambalpur, odisha, on dt-22/02/2018. And now it is completed 7 week and 4days after my booking. Rm will promise me to supply the order within 6 week of booking. Now they don't reply me the confirm delivery date and telling that there is some problem in factory to supply the car. Now i dont know that when i will get my car.

Thanks & regards,
Rudra narayan behera.
Sonepur

Dl2cav9532
Suzuki ciaz zdi+ shvs
Kamal saklani
Service at : autovista taloja

Issue: cheating

I have been charged 21k for car service and the invoice and job card doesnt give any breakup of the cost. Whats more car wasn't even cleaned from inside for which i raised the issue to the gm who was least bothered to even ackonwledge the issue. Have sent mail to auto vista 5days back on 14th april 2018 at 13:27 no one have contacted me yet!

When car was delivered way beyond the delivery time commited my audio video system was locked for which the gm visited and made me stand on the road at the middle of the road as he wasnt aware of procedures to rectify the issue. After hit and trial he was able to do the same wasting my time along with family for approx 1hour.

Attached are the bills and images of my car. Car perfume was kept in the car and was charged for the same which i never requested. I was told that break shoe, some hybrid belt etc were changed which i am not sure were actually done as my break are making noise. Car average has gone down.

Feel cheated and regret the decision of buying maruti suzuki vehicle. Will ensure i approach the consumer court and do what ever i can on social media to screw these service standards fro autovista..

Respected sir,

I am abhilash, winner of lucky draw on onam august 2017 for the purchase of maruti omni. But the popular maruti cheated me and they give me a used 2016 ac. So i compiaint to the popular maruti. But they denays to replace it. Therefore i compelled to go to the consumer court againt maruti and popular. So i request you to clear the issue.
We are running a driving school at palode by name surabhi motor driving school. The vehicles using are only maruti vehicles-maruti 800-2nos, alto-1no, waggon r, 1no. Ertiga 1no and a maruti omni. All these vehicles are purchsed and servicing trough popular maruthi trivandrum

As per major concern over the change size of spare wheel. I recently brought the baleno aplha model and while checked i got to know that spare wheel is in smaller size. I mentioned it to car dealer he started giving absurd reason, but after some days when i was travelling one of tyre got punctured and i was in remote place so there was no shop to repair, when i tried to put on spare wheel it was not right placed due to change in sizes.
Not happy with spare wheel.

I have bought maruti swift new model 2 month back. Believe me I have planned to buy this car from so many days.even I didn't visit any another brand showroom and never looked for any another car. Till now I am satisfied with the performance of the car. BUT one thing which disturb me from the day I bought this car is the behavior of your sales manager Modern automobile ambala city.i didn't get the feeling of BRAND when I get the delivery of my dream car. I heard from my friend who just bought SCODA .The attention and the entertainment he get there from the entire team of SCODA sales team was amazing.the sales manager personally meet each customer and use to ask about the experience they get while taking the delivery of new car. But in Modern automobile ambala city the sales manager didn't even bother to meet any customer.Even when I personally go there to meet him he didn't bother to stand up to greet.the sales person whom I was dealing with was good to me.but this behavior of sales manager Modern automobile was made me though that may be he also doesn't consider maruti as BRAND.i am working with state Bank of India.I personally permot the maruti to everyone who is going to plan for a car.but from now I feel like I am just a car owner on the road.i don't have the feeling that I bought BRAND.it was my first new car.i spent around 8 lacks to purchase just a CAR. A disappointed customer. You should think towards it to make maruti as BRAND.

I am Mr. Dinesh, I have taken a new vehicle Suzuki Gixer SF F5 ABS in jain auto care which is located in Pallavaram branch. I have taken delivery on 03/04/2018 and still now vehicle is not been registered. When I left my vehicle in the workshop for the issue running mileage is only 32 kilometers and with in this short period or mileage. The right side got melted internal. Shall i take this product quality is not good, Or workmanship or PDI have not checked before giving delivery to the customer as per delivery process. I have been to the workshop and spoke to the works manager MR. Senthilkumar who is seated in Pallavaram Branch regarding this issue, but he is not capable to explain a proper technical reason and no any proper response from workshop side. I left my vehicle in the workshop on same day on 07/04/2018 and there is no response after that. So I carried over to TSM MR. Rakesh he said he will check and come back to me with in two days. And today is 16/4/2018 its been 10 days. I still haven"t got any updation from workshop nor TSM side. I need my vehicle to replaced new one. I never thought such a irresponsible action towards your dealership or TSM. I am very much disappointed and dissatisfied with your sales and service team. I hope i will get proper response from your side.

I have purchased maruti model celerio zxi (O) from premsons motor kake road ranchi on 14.03.2018 bearing engine no k10bn2118280 chassis no ma3etde1s00503426. As per specification the vehicle is in built fog light, the fog light is available but on/off switch is not available in side the car.
Pls look into matter and resolve the problem

Regards
Shyamjee shrivastava
201 bhawani apptt south office para doranda...

As from previous 2-3 months a problem is occurring in the tyres of my car as a very high sound came out when we drive and causing a problem and as our car crosses 30000km this sound has increased so it's my request you to kindly pay attention to my problem the tyres are of jk tyres and our car model is march2015 and i own a swift (Vdi) cho1 bb 8116 and even we go to the dealers in ind. Area phase1chd (Autopace) but our problem hasn't solved yet. I want you people to kindly change the tyres of my car.

I booked a breeza on 15 jan 18 with stan autos jallandhar with a payment of booking as applicable. As promised to me vdi (O) breeza was to be delivered to me within 12 weeks. After 13 weeks there is no news and the casual manner in which stan autos jallandhar is handling the issue shows their incompetence and poor service. Neccessay action against the agency and prompt delivery may please be organised.

My was damaged due to accident on 5th of feb and i submitted my car to dd motors peera garhi (Delhi). They give me a date for delivery of 10th march and also ask me for lot of paperwork and i submit all the required documents. On 10th march when i go there to check that my car is ready or not, then i found they didn't even start work on that and also ask for new paperwork. After that i submitted all the required documents again and ask them to confirm through the mail that there is no further documents are pending from my side and they confirmed me through the mail. On these mails they told me that they will deliver the car by 31st of march. But unfortunately i am a customer of maruti suzuki and that time i realized that they don't care about there customers. After 31st of march they again give a delivery date of 10th april but the same story begins again they failed due to some negligence of there staff and hight authority of dd motors. Then now i ask for a exact date of delivery from the last two days and they didn't even in that condition of providing a exact date, what kind of management is this.

We have alto k10 pb10ef 5594 which we service on 8 april 2018 sunday from swani motor gt road ludhiana in which we dont satisfy from his service firstly we lost our car mat in agency when i ask for it then they dont give me answer properly & i lost my pen drive & car not clean inside properly & head lamp which work properly when we give car in swani motor& front mirror shower not work properly. I give him 0 star for there service & advise the other people never service in swani motor gt road ludhiana.

The biggest mistake ever done in my life was booking a car from calicut indus motors. Already i had enough from the company starting from the day of booking till delivery. The complaint number was [protected]. If i'm registering a complaint the second time, you can imagine how much they troubled me. Nothing was perfect from their part starting from false promise and taking the booking to delay in delivery. And now giving the car without any documents and telling it will be delivered within two or three days. This is not the right way of service. And the most ridiculous thing they have done is hiding the form 22 (Which they should have given with the other documents) as part of revenge because i registered a complaint against them earlier. Yesterday was the day of registration and i wasnt there in place instead my brother went to the registration with all the documents they have without even knowing they had hidden the form 22. He was running here n there for this form 22. They didnt even told it was with them and made him travel around 30 kms to their showroom just to get this form 22 at the middle of the registration process and waisted a whole day. This is the worst thing a company can do to their valuable customer. I had enough. Troubling me again and again. Maruti has a lot good dealers like a. M motors, popular, sai etc and many of my relatives and friends had taken vehicle from there. But no one had this worst experience from any of the dealers. Right now i'm paying for the mistake i have done by choosing indus motors calicut. Even after making somuch of trouble they have delivered the vehicle without even a piece mat in it. They donno how to treat customers. I dont know whether this complaint will be taken care. But here after i wont be suggesting indus motors calicut to anyone. To be frank now i started hating my own car. Dissapointed to the extreme. I realy wishes i could have taken the car from any other maruti dealers.

My rating -1 /10 for my overall car purchasing process from indus calicut.!

It is submitted thati baught a car on 6/2/2017. And got all the services at kangra vehicleads palampur h. P. After having 3rd service on 8/3/2018. I was on drive near jawalamukhi on 4/4/2018i heard a sound near the tire i stopped the car at the spot and called a near by mechanic he told that the axle of left side is broken due to the missing of the nut. Then i went to kangra vehicleads sunehat. But they didnt help us. So i again come to the spot and the local mechanic arranged the axle amounting rs 5135.00 from maranda palampur. I had to spend almost 7000 rs, inspite of so much harrassment.
So i want that amount shoud be reimbursed to me as the vehicle is under warranty. I cantacted the kangra vehicleads but they denied to give the claim.
I also want that action should be taken against the kangra vehicleads sunehat.

I am using a maruthi swift kl.07. Ax.1314 which met an accident yestarda and iam extremely unpleasant to say that the airbags hadnt worked at all. The vehicle is total loss as per estimation. This vehicle had a repair of approximately 6, 000 inr last year for replacement of airbag component during service at your authorized dealer, at sai service karingachira, thripunithura on october 2015 contact coil replaced. It is clear that if airbags are not inflated even with both seat belts, its the poor and extremely dissatisfying service from the indus motors of maruthi suzuki..

I have given my car for service on 07 apr 18. Hr03k 5190 (Maruti suzuki ritz vdi) with pick up drop from colaba along with original rc and puc handed over to the pick up drop agent. I have got my car today without my original rc and puc. I am seriously disappointed with the assistance provided by your service staff. Advisor-mr. Krishna and manager mr. Vishal. They have lost my original rc and puc. This is share carelessness on the part of staff. Very very poor service.

Dealer-fort point automative
Address: varun steel industries, aam tools compound,, boat hart road, behind sewri police station,, darukhana, reay road east, mumbai, maharashtra 400010

Phone:[protected]

My contact-[protected]
My [protected]@gmail.com

Dear concern,

Please help to regarding the vehicle proper service, your agency not doing any service in proper way. Service is done as on dated 15/12/2017 after services gear box creating the sound and paint not properly.

Please do needful and register my complaint

Name :- anil gautam
M no:[protected]
Location:- bilaspur himachal pradesh.

My car submitted for third free service on 4 april, but they didnt wash and clean my car. They just polished car and told me

"your car is ready"

When i checked my car, it was totally very badly polished on deskboard. It looks like, they just overlap polish on deskboard. It was really very terrible when i saw my car first time. There was too much dust, car seats were also fully dust and also fully polished. The person who polished the dashboard, i think, he forgot that car seats never should polished. Then i told them to rewash and re clean my car, but they just did same again. Again it was not washed properly and also not cleaned properly.

One of the worst cleaning and washing in my whole life i seen. How can they be irresponsible and unprofessional. I need reply. And want to know whats action takes to these guys..

Should take a strict action of those who are responsible for this.

I wasted my time also on workshop.

I had sudden problem of pick up in my swift dzire vxi (Dl 2c an 3026) yesterday and light got on. I took the car to vipul motors sector 5 noida. There i came to know that problem is with ecm. It was surprise as i never heard in my life ecm getting faulty. Then came to know that it is known problem in dzire vxi.
Question is why maruti not recalling all vxi models and getting this critical problem solved?

Why customers are left on the road to face this nuisance? Now today also i did not get delivery of car as code sent by maruti to dealer did not work. This is very disappointing on maruti and need to be addressed…..

3 days and without car for serious issue at maruti end!