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Max Life Insurance Complaints & Reviews

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Updated: Apr 18, 2025
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Max Life Insurance reviews & complaints page 4

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R
Raghul0807
from Theni, Tamil Nadu
Mar 10, 2023
Mar 11, 2023
This thread was updated on Mar 11, 2023
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Dear Team,

I Was Worked in Max Life Insurance from August 2016 tp 2018. Now I Need to Withdraw my PF. In EPFO the the Passbook and Withdrawn option is not Available. Kindly Help me Regarding this.

NAME : RAGHUL.M
EMP No :MDR0257
MAIL : [protected]@gmail.com
Mar 26, 2025
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2023
Max Life Insurance Customer Care's response
Hi Raghul,

We regret the inconvenience caused, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

Team Max Life.
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    Deepaaj
    Feb 23, 2023
    Feb 26, 2023
    This thread was updated on Feb 26, 2023
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    I got a call yesterday from a lady stating that she is from Max life insurance and she stated my policy details along with other things which were correct. She said my policies are having bonuses which are being credited to the agents. To stop doing so I need to link the policy with my customer code for which I need to purchase another policy so that i will get a customer code. I sent the documents that she asked and I got a OTP for the new policy. She asked for it and told me to make the payment and share the screenshot. Now I got to know that it was complete fraud. What should I do now. I want the new policy to be cancelled and my premium refunded. Please help me.
    Mar 26, 2025
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Feb 26, 2023
    Max Life Insurance Customer Care's response
    Hi,

    We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

    Team Max Life.
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      S
      Sandeep Bansal 1986
      from New Delhi, Delhi
      Feb 14, 2023
      Feb 15, 2023
      This thread was updated on Feb 15, 2023
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      Applicant name sandeep bansal
      Father name vinod bansal
      Date of birth 23may 1986
      License no 8356287
      Certificate no -
      Type individual
      Business information
      Insurer name MAX LIFE life insurance company ltd
      Agency code: 399386
      Category life

      Kindly delete my pan number in irda portal. Thank you.

      With regards
      Mar 26, 2025
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2023
      Max Life Insurance Customer Care's response
      Hi Sandeep,

      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

      Team Max Life.
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        anilrdrgs
        Feb 9, 2023
        Feb 10, 2023
        This thread was updated on Feb 10, 2023
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        Hi Sir,

        I had 2 policys saving plans both. which i wish to surrender berfore maturity. as i finish my lockin period of 5 yrs. i had already sent request for surrender, and i got call from relationship manager. they asking me to opt for other plans after i surrender these policies. or else they say i wont get full amnt or processing will take time. its a type of blackmail these guys doing. i request you to pls help me to get my process ASAP.
        Thank u
        Mar 26, 2025
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2023
        Max Life Insurance Customer Care's response
        Hi Anil,

        We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

        Team Max Life.
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          anilrdrgs
          Feb 9, 2023
          Feb 10, 2023
          This thread was updated on Feb 10, 2023
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          Dear sir,
          I had 2 policys savings plan, which i finish the lockin period of 5yrs. now i want to surrender my policy and get the amnt. but maxlife relationship manager is after me to purchase other plan. and giving me silly excuses that surrender process will be slow and i wont get full amnt. i request for you help.
          Mar 26, 2025
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2023
          Max Life Insurance Customer Care's response
          Hi Anil,

          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

          Team Max Life.
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            A
            Arshi Shaikh
            from Gurgaon, Haryana
            Feb 5, 2023
            Feb 22, 2023
            This thread was updated on Feb 22, 2023
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            Scam, Lies

            Address: Gurgaon

            18th December, 2022. Md Mahfooz Alam, i received the call from max life, that sir your payment is due, you cleared Rs 35576.72 amount 2200 its something late fine charges after that you can rest pay rest of amount. I have done payment, after that they promised us that we will start your policy. Now when we visited to Koramangala branch to know the status then they said no payment received after that when we asked multiple times then they...
            +1 photos
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            U
            Uvesh5119
            Jan 16, 2023
            Jan 31, 2023
            This thread was updated on Jan 31, 2023
            Resolved
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            Hi..
            I am uvesh mohammad. I worked with max life insurance from 26 july 2021 to 8 july 2022.my employee code was MRT1153. I have been mail many time to HR regarding PF withdrawal. But still now he/she have not single reply yet.. Please resolve this..
            THANK YOU...
            Mar 26, 2025
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Jan 17, 2023
            Max Life Insurance Customer Care's response
            Hi Uvesh,

            We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

            Team Max Life.
            Verified Support
            Jan 31, 2023
            Max Life Insurance Customer Care's response
            Hi Uvesh,

            As requested earlier, please share your contact details along with your branch location. Our team will get in touch with you soon.

            Team Max Life.
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              R
              Richa Dalwale
              Dec 14, 2022
              Dec 16, 2022
              This thread was updated on Dec 16, 2022
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              I am getting call for removing the agent code.
              I want to validate if the data shared on the call is correct or not.
              Mar 26, 2025
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Dec 14, 2022
              Max Life Insurance Customer Care's response
              Hi Richa,

              We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

              Team Max Life.
              Verified Support
              Dec 16, 2022
              Max Life Insurance Customer Care's response
              Hi Richa,

              As requested earlier, please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

              Team Max Life.
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                S
                Shaista Yusufi
                Nov 28, 2022
                Dec 16, 2022
                This thread was updated on Dec 16, 2022
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                Address: Puriniya Lucknow
                Website: maxlifeinsurance.com

                I have been sold a policy with false statements and words by a max life insurance company employee Mr. Abhisek Singh of Puraniya branch Lucknow .
                I have been on my toes complaining everywhere possible to cancel the policy but in vain.

                The policy no being[protected].
                I have been sold the policy saying it’s an investment not an insurance policy secondly I will start getting the money back from second year thirdly I will be getting a sum 2500000 after just 13 years.
                All of which was false.
                +2 photos
                Mar 26, 2025
                Complaint marked as Resolved 
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Nov 28, 2022
                Max Life Insurance Customer Care's response
                Hi Shaista,

                We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                Team Max Life.
                Verified Support
                Dec 16, 2022
                Max Life Insurance Customer Care's response
                Hi Shaista,

                We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

                Team Max Life.
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                  A
                  ashwini jagannath Mudaraddi
                  Nov 21, 2022
                  Resolved
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                  Resolved

                  Address: Deshpande nagar Hubli, karnatak india

                  I cancelled my insurance policy but still charges are deducting from my account .
                  Mar 26, 2025
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 21, 2022
                  Max Life Insurance Customer Care's response
                  Hi Ashwini,

                  We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                  Team Max Life.
                  Verified Support
                  Dec 01, 2022
                  Max Life Insurance Customer Care's response
                  Hi Ashwini,

                  As requested earlier, please share your contact details along with your policy number and our team member will get in touch with you.

                  Team Max Life.
                  Verified Support
                  Dec 02, 2022
                  Max Life Insurance Customer Care's response
                  Hi Ashwini,

                  We haven't received any contact number from you. Please let us know your contact details along with your policy number so that we can assist you further. You can also give us a call on our toll-free number[protected]/[protected].

                  Team Max Life.
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                    N
                    Nishtha1408
                    from AMRITSAR, Punjab
                    Oct 31, 2022
                    Resolved
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                    I received too many calls regarding the premium from Max Life Company. I have told the reason for non payment of premium more than 10 times but they are still calling and ask the same thing. I am a working woman and got disturbed again and again due to their calls. I have attached the screenshot of the calls received from the company in a single day.

                    I request you to resolve this problem.

                    From
                    Nishtha Aggarwal
                    +1 photos
                    Dec 4, 2022
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Oct 31, 2022
                    Updated by Nishtha1408
                    Complaint for receiving too many calls from company
                    Verified Support
                    Nov 01, 2022
                    Max Life Insurance Customer Care's response
                    Hi Nishtha,

                    We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                    Team Max Life.
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                      R
                      Rupendra Prasad
                      Oct 29, 2022
                      Resolved
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                      Dear Sir / Mam

                      I have taken a life insurance agency code from your company which was terminated on 28 jan 2022. My agent code is MAX987408 and Pan no is DCXPP4703F .
                      Please provide me NOC and release my pan card.
                      Thank you

                      Regards
                      Rupendra Prasad
                      Email id - [protected]@gmail.com
                      +2 photos
                      Dec 1, 2022
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 31, 2022
                      Max Life Insurance Customer Care's response
                      Hi Rupendra,

                      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                      Team Max Life.
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                        J
                        johntybeerias
                        Oct 28, 2022
                        Resolved
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                        Resolved

                        Relieving letter

                        Good morning team.

                        My emp id is TRI0214.

                        My last working day was[protected].

                        It's been 55 days from my last working day. Still i didn't receive my relieving letter.

                        Many times I wrote mail to HR 4 u team. But no response from them.

                        They repeatedly update the status of my F& F settlement. But they doesn't update or share my relieving letter.

                        Pls...
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                        R
                        Ritu549
                        Oct 17, 2022
                        Resolved
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                        I received a call from max life insurance from lady from Max life insurance Security division. She mentioned correct numbers of my Max policy and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She forwarded the call to internal teams to whom I should share my details in order to remove the agent code. Then the person asked me to share the OTPs received in order to raise a complaint. He made it sound very urgent that the deadline was 5pm today or else the bonus will be claimed by the agent. I received a call from IGMS talking about the concern regarding agent removal from my policy. He asked me to share the documents such as PAN, Aadhar, passport size photo and cancelled cheque. I was asked to share these documents via whatsapp. He then calculated all the dues and came up with a figure of 8 lakhs plus which the agent was claiming on my behalf. He said the only way out was for me to buy another policy online and get rid of my agent code.
                        I am very worried as I have shared the OTPs and my documents. Also they said as per my age the premium would be too high so let us register on my family members name. Then they asked all the details for my daughter.

                        Caller number: [protected], [protected], [protected], [protected]
                        Caller name: Aman Saxena, Abhishek Verma

                        Please take necessary action against this fraudlent activity and help me seucre my details.
                        Nov 21, 2022
                        Complaint marked as Resolved 
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 19, 2022
                        Max Life Insurance Customer Care's response
                        Hi Ritu,

                        We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                        Team Max Life.
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                          N
                          Natraj b
                          Oct 9, 2022
                          Resolved
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                          Resolved

                          Address: Panjagutta, Hyderabad

                          Hi sir/Mam
                          This is Natraj
                          I am an previous employ of Max life insurance my employ id:HYD2588, worked as an AADM in Panjagutta, Hyderabad branch from 16 March 2020 to 15 th March 2021, i have applied for pf money through online, the company has rejected my appeal saying that company has settled my account, i didn't get any settlement amount, i request you to release my pf amount balance as soon as possible, as my financial condition is not good enough
                          Mar 26, 2025
                          Complaint marked as Resolved 
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2022
                          Max Life Insurance Customer Care's response
                          Hi Natraj,

                          We regret the inconvenience caused, please share your contact details and our team will get in touch with you soon.

                          Regards,
                          Team Max Life.
                          Verified Support
                          Oct 10, 2022
                          Max Life Insurance Customer Care's response
                          Hi Natraj,

                          We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                          Regards,
                          Team Max Life.
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                            M
                            muralievr
                            from Chennai, Tamil Nadu
                            Sep 27, 2022
                            Resolved
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                            Team, Today I received a call from Max life asking to get remove the agent code from my policy . He said like your every year bonus amount is getting credited to agent .For that they said to pay some amount . What should I do . Is that true that my bonus amount is credited to the agent ? I started on 2014 and it time for 8 years term. I never get the yearly bonus till now. What should I do

                            Please guide me on this
                            Nov 2, 2022
                            Complaint marked as Resolved 
                            Max Life Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2022
                            Max Life Insurance Customer Care's response
                            Hi,

                            We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                            Regards,
                            Team Max Life.
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                              chinni raaj
                              Sep 15, 2022
                              Resolved
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                              Resolved

                              Address: 4-2-227/2

                              My pan num is BANPR8117B i worked in axis bank ltd as a Dy manager & i resigned the job on April 6th 2020.
                              I want my noc from Max life Insurance asap.

                              Thanks & Regards
                              Raj kumar sharma
                              Pan No BANPR8117B
                              mail id is [protected]@outlook.com
                              Oct 17, 2022
                              Complaint marked as Resolved 
                              Max Life Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2022
                              Max Life Insurance Customer Care's response
                              Hi Raj,

                              We regret the inconvenience caused, please share your employee code and contact details along with your branch location. Our team will get in touch with you soon.

                              Regards,
                              Team Max Life.
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                                Abhinav Borkakaty
                                Sep 12, 2022
                                Resolved
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                                Resolved

                                I, Abhinav Borkakaty, Employee Code GUW1257 am trying to surrender my PF. i had worked with Max Life from 2nd November 2020 to 30th May 2022. At EPFO site I am not able to view my PF nor able to surrender it..
                                Kindly assist.
                                Mar 26, 2025
                                Complaint marked as Resolved 
                                Max Life Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2022
                                Max Life Insurance Customer Care's response
                                Hi Abhinav,

                                We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                                Regards,
                                Team Max Life.
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                                  suchi2k
                                  from Bengaluru, Karnataka
                                  Sep 8, 2022
                                  Resolved
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                                  Resolved

                                  Fraud call from Max security

                                  Address: Bengaluru

                                  I received a call from (m[protected] from lady saying her name was Ritika and that she was from Max life insurance Security division. She mentioned correct numbers of my 5 Max policies and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She created a file number and complaint number and asked me to call one Mr Prem Prajapati at (m) [protected] and share these details...
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                                  Manisha Bano
                                  Sep 6, 2022
                                  Resolved
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                                  Resolved

                                  I have a Term plan policy worth rs 1 CR. There is an agent code attached with my policy.

                                  And recently I came to know from 1 cr, 30 lacs would go to agent and only 70 lacs my nominee would get.

                                  I need to remove the Agent code from the policy.
                                  Please help.
                                  Mar 26, 2025
                                  Complaint marked as Resolved 
                                  Max Life Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 14, 2022
                                  Max Life Insurance Customer Care's response
                                  Hi Manisha,

                                  We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                                  Regards,
                                  Team Max Life.
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