I called the customer care of the mentioned company to buy a suitable policy for the purpose of ITR. The company send a agent named Aditya Raghav. Then I discussed my requirements with him that I wanted a policy of higher premium with maximum benefits and returns to show the deductions in respective of tax. This agent doesn't listen to me instead recommended me more than 1 policies of different companies of higher premium more than my expectations. He recommended term plan of Rs. 10 cr. He said his company is not profitable. Also he insulted his company. He praised other insurance companies instead namely Bharti Axa, LIC etc. He lied to me that his company's other business ventures are going to be sold to other companies like Max Hospital has been sold to Bharti Axa company(Aditya Raghav Statement). Also, he affected my other policies in maxlife which are going into loss because of him and on the basis of these policies he trapped me and said your policy will go into loss until you doesn't take any policy of higher premiums. He misguided me about the policies that 1 policy of higher premium is not sufficient you have to take 6 policies of higher premium. He sold me 2 policies of maxlife, 2 of bharti axa, 2 of LIC of higher premiums. After selling policies he disappeared never visited my house even once. He is not even picking up my phone. He is cutting my phone call and talking to other customers to trap them and misguide them. He also made false commitments before selling policies he said I will make sure you get higher returns. He trapped me and misguided me due to which I have to take 6 policies from him. He does that for earning higher commission from policies. On the basis of this he get promotion and increment. After 10-12 calls when he pick up my phone he talk very rudely and arrogantly. Also, he doesn't reply to my messages on whatsapp. Before selling policies he was very very active. After selling policy he is treating me like his slave not a client. He also abused me many times. Because of him I have lost around Rs 50 cr. Because of my other business ventures I have recovered my some amount of money.
When I asked him he lied to me that my area is extended. He lied that his cousin is expired. He lied his cousin father is expired. He lied he is blessed with a baby boy. I find out from the customer care that statements he made were false and baseless to avoid my calls. But misguidance and lies are not tolerated. He doesn't know how to treat a client and how to behave with them. He has a habit of shooting in the dark. He is capable of nothing. He used to misguide clients for his own benefits. He is completely hollow and has no heart feelings. He gas done fraud with me. I don't know why company is not taking action against this false agent? PFA to know how this cheater agent is behaving with clients. It is requested to take action against agent Aditya Raghav as earlier as possible.
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2023
Max Life Insurance Customer Care's response Hi Harshvardhan,
We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.
Team Max Life.
Aug 15, 2023
Updated by harshvardhan24570 Take action against this irresponsible and careless agent Aditya Raghav
