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Max Life Insurance Complaints & Reviews

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Updated: Oct 31, 2025
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Max Life Insurance reviews & complaints page 2

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S
siddhantmehra171188
Apr 8, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
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Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

I would like to inform that my Father had taken the insurance policy from LIC and his policy had been matured, we are not interested in life insurance still a agent from Max Life Insurance namely, Aditya Raghav came to our house without any reason and wanted to sell policies of other companies namely Bharti AXA and LIC. He said he works in head branch of maxlife in gurgaon. He has shown his ID card of Max Life Insurance Company but selling insurance of other mentioned companies. He doesn't not talk anything good about his company and said company is going into loss, also suggested us to take insurance from mentioned companies. He tried to offer us guaranteed plan with huge premium amount of Rs. 1.5 Lakhs per year with 2 year bond for a period of 24 years. We have to pay premium for 10 years. We denied continuously still he doesn't want to leave until we are ready to buy policies from him. We at last asked him to leave and doesn't show any interest in purchasing any policies from him. He wanted to fool and trap us by making us buy insurance from other companies. He also made huge commitments but we didn't trust him as he did this to make his own profit from policies he tried to sell us. We don't want any life insurance from any company. Please don't send any fraud agent to my house. Contact details of agent are as follows :-
Name - Aditya Raghav
Contact No - [protected]Email Id -aditya.[protected]@maxlifeinsurance.comAgent House Location - Near EDM Mall, Delhi
Jul 10, 2024
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
May 31, 2024
Max Life Insurance Customer Care's response
Hi,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Team Max Life.
Verified Support
Jun 04, 2024
Max Life Insurance Customer Care's response
Hi,

As requested earlier, please share your contact details along with your policy number and our team member will get in touch with you.

Team Max Life.
Verified Support
Jun 09, 2024
Max Life Insurance Customer Care's response
Hi,

We would like to inform you that your concern remains unresolved as we did not get your policy number or contact details. If you require any further assistance, do not hesitate to contact us.

Team Max Life.
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    smartthiru
    from Kanchipuram, Tamil Nadu
    Apr 8, 2024
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    Removal of PAN number in IRDA website portal

    Address: Chennai

    I am Thirunavukkarasu M, have an agent in Start health, Max life, TATA AIG my pan no is DDAPM7961R.

    I say that have an offer for anther insurance company, so kindly cancel my license from IRDA portal. For your reference attached the attachment

    Please do the needful as soon as possible on priority basis....
    +1 photos
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    yograjkb
    from Belgaum, Karnataka
    Mar 23, 2024
    May 31, 2024
    This thread was updated on May 31, 2024
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    Pan number remove from irdai pan lookup

    Address: BELGAUM, KARNATAKA

    Respected sir/Mam,
    Myself is Mr. Yograj Kallappa Belkudkar. I was taken the agency code 498839 in 2015. And it was terminated for non fulfillment of minimum business guarantee.
    Now I wants do a independent life advisor. But still my pan number AQUPB1153F is showing in IRDAI PAN LOOKUP.
    Kindly remove my pan number from IRDAI pan lookup.
    Kindly do the needful.

    Thanks & Regards,
    Yograj K Bbr...
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    Manums84
    from Bengaluru, Karnataka
    Feb 27, 2024
    May 31, 2024
    This thread was updated on May 31, 2024
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    Address: 1, Mahatma Gandhi Rd, Haridevpur, Shanthala Nagar, Shivaji Nagar, Bengaluru, Karnataka 560018

    Respected sir,

    My name is Manu Mahesh i have joined Max life insurance company limited as an agent 16 May 2016. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

    Applicant name: Manu Mahesh M S
    Father name Shanmughan Meenatheril
    Date of birth 02 April 1984
    License no Max 598532
    Certificate no -
    Type individual
    Business information
    Insurer name: Max life insurance company ltd
    Category : life
    Pan card number: APLPM8333A

    Kindly delete my pan number in irda portal. Thank you.
    Jul 2, 2024
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Feb 27, 2024
    Max Life Insurance Customer Care's response
    Hi,

    Thank you for reaching out to us, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

    Team Max Life.
    Mar 07, 2024
    Updated by Manums84
    Applicant name: Manu Mahesh M S
    Father name Shanmughan Meenatheril
    Date of birth 02 April 1984
    License no Max 598532
    Branch: MG Road, Bangalore
    Certificate no -
    Type individual
    Business information
    Insurer name: Max life insurance company ltd
    Category : life
    Pan card number: APLPM8333A
    Mob: [protected]

    Kindly delete my pan number in irda portal. Thank you.
    Verified Support
    May 31, 2024
    Max Life Insurance Customer Care's response
    Hi,

    We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

    Team Max Life.
    Applicant name: Manu Mahesh M S
    Father name Shanmughan Meenatheril
    Date of birth 02 April 1984
    License no Max 598532
    Branch: MG Road Bangalore
    Certificate no -
    Type individual
    Business information
    Insurer name: Max life insurance company ltd
    Category : life
    Pan card number: APLPM8333A
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      Parth Beharwal
      from Dehradun Cantonment, Uttarakhand
      Feb 27, 2024
      May 31, 2024
      This thread was updated on May 31, 2024
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      Address: Dehradun

      This thread was updated on Jun 29, 2022
      I am Parth Beharwal . am here requesting to cancel my agent code Of Max life insurance l because of appointment of my new job.
      Name : Parth Beharwal
      Agent code : MAX25772A
      Date of appointment : 22-MARCH -2022
      Company: Max life insurance

      Please and kindly cancel my codeon priority and do the needful
      Parth Beharwal
      PAN NO - DWMPB9612J
      +1 photos
      Apr 14, 2024
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Feb 27, 2024
      Max Life Insurance Customer Care's response
      Hi Parth,

      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

      Team Max Life.
      Verified Support
      Mar 13, 2024
      Max Life Insurance Customer Care's response
      Hi Parth,

      As requested earlier, please share your contact details and our team member will get in touch with you.

      Team Max Life.
      Verified Support
      May 31, 2024
      Max Life Insurance Customer Care's response
      Hi Parth,

      We would like to inform you that your concern remains unresolved as we did not get your contact details. If you require any further assistance, do not hesitate to contact us.

      Team Max Life.
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        Maniksinghal010818
        from Muzaffarnagar, Uttar Pradesh
        Feb 9, 2024
        May 31, 2024
        This thread was updated on May 31, 2024
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        Address: Meerut

        I purchase a policy from max life they told me that I can withdraw money after 5 years even if I not paid any premium I can withdraw my paid amount but now I get to know by them that I have pay my all premium which then I can able to withdraw my money this is wrong they gave wrong information to me my hard earn money 30k stucked and refuse to refund me
        Max Life policy[protected]
        Manik Singhal
        Mar 25, 2024
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Feb 21, 2024
        Max Life Insurance Customer Care's response
        Hi Manik,

        We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

        Team Max Life.
        Verified Support
        May 31, 2024
        Max Life Insurance Customer Care's response
        Hi Manik,

        We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

        Team Max Life.
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          rishabharora24190
          Jan 14, 2024
          Feb 6, 2024
          This thread was updated on Feb 6, 2024
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          Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

          In March 2023, a cashier from Max Life Insurance company called my dad for the premium payment of his policy then he adviced my dad that he is not benefitting from his existing policies. Then he said he will increase his policy cash value in the system if he arrange a meeting with agent he was sending. My dad denied still he send fraud agent to his house to misguide him and loot money from him. He guided the agent to replace his market based policy to guaranteed plan policy of longer duration and higher premium so as to earn large profits from my dad policies. Agent showed my dad that his policy cash value is declining day by day. This was as a result o[censored]pdating cash value of his policy in the system by this cashier. Updating cash value so as to show a much lesser amount was a market for this cashier sumit chauhan. These were the unfair means used by this fraud cashier so as to loot my dad. My dad has lost around Rs 15 lakh because of this guy. When my dad calls the agent then agent replied this cashier is not letting me do anything means he send the agent only to loot money from my dad and did not provide any benefit to my dad. This sumit chauhan also not letting my dad to close his policies. This fraud cashier wanted my dad to continue for longer duration to earn maximum commission out of it. This fraud cashier sumit chauhan targets people who have taken market based longer duration policy policies. Then he make false commitments to them only to loot money from them and doesn't benefit them. Also, he stop all their policies related work only earn commission from their policies to buy higher liabilities like home, car, bike, bungalow etc. to make his life luxurious by destroying the bank balance of clients. He is mental case and fraud guy in selling policies and earning commission from them. He is very illiterate and mentally disturbed. He sends fraud agents by guiding them unfair means to exploit the clients. Take necessary action against this cashier and fire him immediately.

          Cashier contact no - [protected]
          Address - Near Max life insurance karkardooma branch
          Mar 11, 2024
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Jan 15, 2024
          Max Life Insurance Customer Care's response
          Hi Rishabh,

          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

          Team Max Life.
          Verified Support
          Feb 06, 2024
          Max Life Insurance Customer Care's response
          Hi Rishabh,

          we would like to inform you that your concern remains unresolved as we did not get your policy number or contact details. If you require any further assistance, do not hesitate to contact us.

          Team Max Life.
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            harshkumar14492
            Jan 12, 2024
            Feb 6, 2024
            This thread was updated on Feb 6, 2024
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            An agent from max life company called me without any reason for selling insurance then I replied I don't need any insurance. This agent was so irritating even after my refusal he continued insisting me to purchase the insurance. I replied 'No' still he said I shall visit your house lets have a meeting. I said don't come to my house. He didn't listen and reached my house. His name was Aditya Raghav. He introduced himself as Relationship Manager who work in max life insurance company. He then said listen to me about insurance plan then take your decision. Then I was shocked that he was selling insurance of LIC and Bharti Axa companies. He didn't try to sell the insurance of his company. Instead he was insulting his own company. He was telling the shortcomings of his own company and praising other insurance companies specially Bharti Axa. He lied to me Max life company liabilities were going to be sold to Bharti Axa. He said don't invest in Max life policies as your money will go into loss and investment get wasted. Then he started explaining me insurance plans in which one has to pay premium of 2 Lakhs per year for longer duration says 25 years. He was selling 2 policies of Bharti Axa and 2 policies of LIC with a premium amount of 2 Lakhs per year. He said you have to pay premium for 5 years after then I will show up in the system that you have paid the premium and you don't need to pay anything. I clearly said no still he didn't listen to me he continue insisting me. I said I have made the final decision I don't believe you. He got aggressive on me and shouted at me also he had a fight with me. The main point was the person who is not loyal to his company can't be loyal to any customer. He is very shameful and disgusting person. He believes in selling insurance to customers for earning commission from their policies and run away and find new targets. He had no heart feelings as he was selling multiple policies of very higher amount not less than 2 Lakhs. He didn't care how the customer manage to pay the premium. He is interested in emptying the bank balance of customers. He is very mannerless and has no etiquettes how to talk with customer. He didn't know how to maintain good relations with customer although he introduced himself as relationship manager. He was shaking too much while talking and talking baseless. He is completely illiterate. He was behaving like psychopath. His mind is not in a good mental position. He needs mental therapy to recover. If someone is saying that no insurance is needed why he make visit to any person unnecessary without his consent. Actually he was a fraud and need to be put behind bars. It's better to kick him out from here. His contact details are as follows:-

            Contact No - [protected]
            Email Id - aditya.[protected]@maxlifeinsurance.com
            Address - Near EDM Mall
            Mar 9, 2024
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Jan 15, 2024
            Max Life Insurance Customer Care's response
            Hi Harsh,

            We regret the inconvenience caused. Please share your contact details and our team member will get in touch with you.

            Team Max Life.
            Verified Support
            Feb 06, 2024
            Max Life Insurance Customer Care's response
            Hi Harsh,

            we would like to inform you that your concern remains unresolved as we did not get your policy number or contact details. If you require any further assistance, do not hesitate to contact us.

            Team Max Life.
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              Ramesh meegada
              Dec 29, 2023
              Feb 16, 2024
              This thread was updated on Feb 16, 2024
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              Address: All over india

              I am paying two years policy, inam asking cancel the policy give money back. They telling it's not possible sir.. Present my insurance agent is trying to take all this money with out my permission
              Mar 19, 2024
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Jan 03, 2024
              Max Life Insurance Customer Care's response
              Hi Ramesh,

              We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

              Team Max Life.
              Verified Support
              Feb 16, 2024
              Max Life Insurance Customer Care's response
              Hi Ramesh,

              We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

              Team Max Life.
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                Naveey
                Dec 14, 2023
                May 31, 2024
                This thread was updated on May 31, 2024
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                Misguidance of policy/ policy no 607780475

                Website: www.maxlifeinsurance.com

                Concern authority, #Misguidance of policy

                My policy number[protected] #Axis Bank #max life insurance
                Need your attention towards this matter over a period of time I was given an different proposal by an Axis Bank representative and lately my fund was invested in Max life policy without even knowing my policy details neither got any proposal before my investment..
                Just virtual verification was taken online.. br...
                +3 photos
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                Anant-Gumma
                Dec 4, 2023
                Dec 13, 2023
                This thread was updated on Dec 13, 2023
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                Data Breach and Fake Calls regarding reimbursement of amount

                My father had a policy with Max Life Insurance. He received a call on 04/11/2023 from [protected] and [protected] stating that there is an amount of 1, 30, 000 which needs to be reimbursed to his account. If not, it would go to the Sale Agent. They were able to gain his trust as they shared the policy details and all his account and transaction details.

                My questions to Max Life Insurance
                1. Is there a data breach at Max...
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                Seeni seenu
                Dec 1, 2023
                Dec 4, 2023
                This thread was updated on Dec 4, 2023
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                De activate the auto debit option through my CREDIT CARD

                Iam SRINIVASAN K
                My policy number is
                [protected]
                Paying my premium in Yearly mode.
                My mobile number
                [protected].

                Unknowingly I have activated auto debit option through my CREDIT CARD for my yearly premium.

                Please deactivate auto debit option
                immediately
                Thank you sir....
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                Ashok Kumar 1@
                from Ludhiana, Punjab
                Nov 17, 2023
                Dec 4, 2023
                This thread was updated on Dec 4, 2023
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                This is Ashok Kumar.My agency code is MAX825270.Please de link my pan from my code.Because company officials are doing Fraud with me in connivance with my son Amit Ghai Ujjivan Bank and others.
                Please de link it as soon as possible
                Mar 26, 2025
                Complaint marked as Resolved 
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2023
                Max Life Insurance Customer Care's response
                Hi Ashok,

                We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                Team Max Life.
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                  Ashok Kumar 1@
                  from Ludhiana, Punjab
                  Nov 17, 2023
                  Resolved
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                  Respected sir,
                  I want to de -link my pan from my Max Life insurance code.My agent code is MAX825270.Max life is doing Fraud with me in connivance with my son Amit Ghai, and fraud bank accounts in Ujjivan Bank and others .They have transferred my commission in fraudulent bank account which does not belong to me .For this, I have also made many complaints .but of no use .As I am a senior citizen person and I am also suffering from many chronic diseases,
                  So I am requesting you to delink my pan from max code .

                  Thanks
                  Nov 17, 2023
                  Complaint marked as Resolved 
                  Company is not listening to us .Company officials are also involved in the fraud
                  Max Life Insurance customer support has been notified about the posted complaint.
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                    rawatsanjeev12890
                    Oct 8, 2023
                    Nov 6, 2023
                    This thread was updated on Nov 6, 2023
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                    Use of false procedures by fraud maxlife agent to earn profit

                    Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

                    An agent from max life insurance came to my home who introduced himself as relationship manager but actually he was an agent. His name is Aditya Raghav. Actually I have taken one policy from this company which is guaranteed plan from which I am not benefitting as policy duration is about 20 years for 10 years I have to pay premium if Rs 1 lakh each year. The company unnecessarily send this false agent to my house without my consent, he misguided...
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                    harshvardhan24570
                    Oct 8, 2023
                    Nov 6, 2023
                    This thread was updated on Nov 6, 2023
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                    Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

                    I called the customer care of the mentioned company to buy a suitable policy for the purpose of ITR. The company send a agent named Aditya Raghav. Then I discussed my requirements with him that I wanted a policy of higher premium with maximum benefits and returns to show the deductions in respective of tax. This agent doesn't listen to me instead recommended me more than 1 policies of different companies of higher premium more than my expectations. He recommended term plan of Rs. 10 cr. He said his company is not profitable. Also he insulted his company. He praised other insurance companies instead namely Bharti Axa, LIC etc. He lied to me that his company's other business ventures are going to be sold to other companies like Max Hospital has been sold to Bharti Axa company(Aditya Raghav Statement). Also, he affected my other policies in maxlife which are going into loss because of him and on the basis of these policies he trapped me and said your policy will go into loss until you doesn't take any policy of higher premiums. He misguided me about the policies that 1 policy of higher premium is not sufficient you have to take 6 policies of higher premium. He sold me 2 policies of maxlife, 2 of bharti axa, 2 of LIC of higher premiums. After selling policies he disappeared never visited my house even once. He is not even picking up my phone. He is cutting my phone call and talking to other customers to trap them and misguide them. He also made false commitments before selling policies he said I will make sure you get higher returns. He trapped me and misguided me due to which I have to take 6 policies from him. He does that for earning higher commission from policies. On the basis of this he get promotion and increment. After 10-12 calls when he pick up my phone he talk very rudely and arrogantly. Also, he doesn't reply to my messages on whatsapp. Before selling policies he was very very active. After selling policy he is treating me like his slave not a client. He also abused me many times. Because of him I have lost around Rs 50 cr. Because of my other business ventures I have recovered my some amount of money. When I asked him he lied to me that my area is extended. He lied that his cousin is expired. He lied his cousin father is expired. He lied he is blessed with a baby boy. I find out from the customer care that statements he made were false and baseless to avoid my calls. But misguidance and lies are not tolerated. He doesn't know how to treat a client and how to behave with them. He has a habit of shooting in the dark. He is capable of nothing. He used to misguide clients for his own benefits. He is completely hollow and has no heart feelings. He gas done fraud with me. I don't know why company is not taking action against this false agent? PFA to know how this cheater agent is behaving with clients. It is requested to take action against agent Aditya Raghav as earlier as possible. Don't send this fraud employee ever again best fire this employee.

                    Contact details of Aditya Raghav :-
                    Contact No - [protected]
                    Email Id -aditya.[protected]@maxlifeinsurance.com
                    +1 photos
                    Dec 14, 2023
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2023
                    Max Life Insurance Customer Care's response
                    Hi Harshvardhan,

                    We regret the inconvenience caused. Please share your contact details and our team member will get in touch with you.

                    Team Max Life.
                    Verified Support
                    Nov 06, 2023
                    Max Life Insurance Customer Care's response
                    Hi Harshvardhan,

                    To assist you further, we request you to mark a mail to manager.[protected]@maxlifeinsurance.com along with your contact details in the subject line. Do reach out if there's anything else we can help you with.

                    Team Max Life.
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                      rawatsanjeev12890
                      Sep 14, 2023
                      Sep 14, 2023
                      This thread was updated on Sep 14, 2023
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                      A max life agent came to my house in Jan 2022. He introduced himself as relationship manager actually he is an agent. His name was Aditya Raghav. He said I came to your house to arrange a meeting to inform you that my policies are going into loss, actually true. Then he suggested a method called port in which he said you have to take few policies and he will make a request for this procedure via mail. Then he said port request will be registered at the start of next financial year. He will receive it's documents within 2 weeks at the start of next financial year. He said gave me 4 cheques of Rs 1 lakh. I denied still he started making false commitments that this is one time investment you don't need to pay any amount later on, all your policies will get paid up and all your money will be recovered. Later I found he has not dropped any mail. He played with my emotions and fooled me. He exploited me also harass me later on when I gave cheque to him. I found he was capable of nothing. He was very active on messages, whatsapp, phone calls when I didn't gave any cheque to him. After this he disconnected from me and didn't use any of these stuffs later on. He did this to earn commission from my policies. He talked very rudely. Sometimes cut my phone calls. Stopped messaging me. Blocked me on whatsapp. Still I have not received any documents from your end. Also he sold me 2 policies of Bharti Axa and 1 policy of LIC and 1 policy of maxlife. He didn't told me anything about other companies he had sold insurance, I think he will sold insurance of his company. How a employee of any company selling insurance of its competition?
                      This procedure was baseless. Also, he is making personal and family reasons to avoid my work. He should be ashamed of himself. He is mannerless and rude agent, doesn't know how to behave with clients. He is careless and irresponsible. Please take action against this agent. Contact No of Aditya Raghav ([protected]).
                      Mar 26, 2025
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2023
                      Max Life Insurance Customer Care's response
                      Hi Sanjeev,

                      We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                      Team Max Life.
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                        V Rajesh Kumar
                        Aug 4, 2023
                        Aug 21, 2023
                        This thread was updated on Aug 21, 2023
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                        Got less amount while surrendered than paid for 10yrs premium

                        Hi, this is V Rajesh kumar, had Policy No:[protected] with max life insurance. Total term of the policy is 20yrs, Commencement date: 24.03.2014. I had paid 10yrs with yearly permium of Rs 24796 no breakdown. Due to financial emergency i have surrendered policy on 28.06.2023 and got Rs2, 15, 551.08 only. But we have paid Rs247960. Instead of getting min bank interest i got less amount than i paid for 10yrs. Which is unethical and fraud.br...
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                        chandrashekhara shetty
                        from Bengaluru, Karnataka
                        Jul 19, 2023
                        Jul 20, 2023
                        This thread was updated on Jul 20, 2023
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                        Address: Bangalore

                        I had two whole life policies since 2011. One person posing as an employee of Maxlife with all my policies details, my contact nos. came to my residence and made me to opt for other two scheme said to be more beneficial. But actually it is not so. She did not updated my details in the record at Maxlife office as I am informed later by one of Maxlife office processed my loan request. But since 26th May did not got the loan amount credited which was told to credit it to my account within 6 workiing days. As a result I loss around Rs.50000 for the commitment I had on the assurance of Maxlife.
                        Mar 26, 2025
                        Complaint marked as Resolved 
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 20, 2023
                        Max Life Insurance Customer Care's response
                        Hi Chandrashekhara,

                        We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                        Team Max Life.
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                          harshvardhan24570
                          Jul 16, 2023
                          Aug 15, 2023
                          This thread was updated on Aug 15, 2023
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                          I called the customer care of the mentioned company to buy a suitable policy for the purpose of ITR. The company send a agent named Aditya Raghav. Then I discussed my requirements with him that I wanted a policy of higher premium with maximum benefits and returns to show the deductions in respective of tax. This agent doesn't listen to me instead recommended me more than 1 policies of different companies of higher premium more than my expectations. He recommended term plan of Rs. 10 cr. He said his company is not profitable. Also he insulted his company. He praised other insurance companies instead namely Bharti Axa, LIC etc. He lied to me that his company's other business ventures are going to be sold to other companies like Max Hospital has been sold to Bharti Axa company(Aditya Raghav Statement). Also, he affected my other policies in maxlife which are going into loss because of him and on the basis of these policies he trapped me and said your policy will go into loss until you doesn't take any policy of higher premiums. He misguided me about the policies that 1 policy of higher premium is not sufficient you have to take 6 policies of higher premium. He sold me 2 policies of maxlife, 2 of bharti axa, 2 of LIC of higher premiums. After selling policies he disappeared never visited my house even once. He is not even picking up my phone. He is cutting my phone call and talking to other customers to trap them and misguide them. He also made false commitments before selling policies he said I will make sure you get higher returns. He trapped me and misguided me due to which I have to take 6 policies from him. He does that for earning higher commission from policies. On the basis of this he get promotion and increment. After 10-12 calls when he pick up my phone he talk very rudely and arrogantly. Also, he doesn't reply to my messages on whatsapp. Before selling policies he was very very active. After selling policy he is treating me like his slave not a client. He also abused me many times. Because of him I have lost around Rs 50 cr. Because of my other business ventures I have recovered my some amount of money.
                          When I asked him he lied to me that my area is extended. He lied that his cousin is expired. He lied his cousin father is expired. He lied he is blessed with a baby boy. I find out from the customer care that statements he made were false and baseless to avoid my calls. But misguidance and lies are not tolerated. He doesn't know how to treat a client and how to behave with them. He has a habit of shooting in the dark. He is capable of nothing. He used to misguide clients for his own benefits. He is completely hollow and has no heart feelings. He gas done fraud with me. I don't know why company is not taking action against this false agent? PFA to know how this cheater agent is behaving with clients. It is requested to take action against agent Aditya Raghav as earlier as possible.
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                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2023
                          Max Life Insurance Customer Care's response
                          Hi Harshvardhan,

                          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                          Team Max Life.
                          Aug 15, 2023
                          Updated by harshvardhan24570
                          Take action against this irresponsible and careless agent Aditya Raghav
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