I received a call from max life insurance from lady from Max life insurance Security division. She mentioned correct numbers of my Max policy and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She forwarded the call to internal teams to whom I should share my details in order to remove the agent code. Then the person asked me to share the OTPs received in order to raise a complaint. He made it sound very urgent that the deadline was 5pm today or else the bonus will be claimed by the agent. I received a call from IGMS talking about the concern regarding agent removal from my policy. He asked me to share the documents such as PAN, Aadhar, passport size photo and cancelled cheque. I was asked to share these documents via whatsapp. He then calculated all the dues and came up with a figure of 8 lakhs plus which the agent was claiming on my behalf. He said the only way out was for me to buy another policy online and get rid of my agent code.
I am very worried as I have shared the OTPs and my documents. Also they said as per my age the premium would be too high so let us register on my family members name. Then they asked all the details for my daughter.
Caller number: [protected], [protected], [protected], [protected]
Caller name: Aman Saxena, Abhishek Verma
Please take necessary action against this fraudlent activity and help me seucre my details.
Nov 21, 2022
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2022
Max Life Insurance Customer Care's response Hi Ritu,
We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.
Team Max Life.
This is Gaurav Meshram
Employees I'd: NPR1190
Location: Nagpur /Ram shriram building LlC sqr.
Contact no: 9325748819