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Max Life Insurance Complaints & Reviews

4.3
Updated: Feb 18, 2026
Complaints 1178
Resolved
989
Unresolved
189
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Max Life Insurance reviews & complaints page 6

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D
Draxayani Kulkarni
Apr 26, 2023
Resolved
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Resolved

Address: Bangalore

Deactivation of POSP code [protected]
Pan BBUPK6223P
Apr 28, 2023
Complaint marked as Resolved 
Not resolved yet
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2023
Max Life Insurance Customer Care's response
Hi Draxayani,

We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

Team Max Life.
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    D
    Draxayani Kulkarni
    Apr 26, 2023
    Resolved
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    Resolved

    Address: Bangalore

    My PSOP code [protected] is still showing active after my resignation from company.
    Kindly deactivate and confirm the same ASAP
    Pan BUPK6223P
    SP CODE [protected]
    Apr 26, 2023
    Complaint marked as Resolved 
    Not resolved
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Apr 27, 2023
    Max Life Insurance Customer Care's response
    Hi Draxayani,

    We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

    Team Max Life.
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      D
      Draxayani Kulkarni
      Apr 26, 2023
      Resolved
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      Resolved

      Address: Bangalore

      My psop code from max life insurance code is still showing active.
      Kindly deactivate the same

      Pan BBUPK6223P
      SP CODE [protected]
      Apr 26, 2023
      Complaint marked as Resolved 
      Deactivate POSP code
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Apr 27, 2023
      Max Life Insurance Customer Care's response
      Hi Draxayani,

      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

      Team Max Life.
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        H
        Hemeshwar Swargiary
        Apr 26, 2023
        Resolved
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        Resolved

        I want cancel my maxlifeinsurance policy no[protected] within freelook period but sales agent not agree to cancel my maxlifeinsurance policy but he says it will be not cancel now.
        Mar 26, 2025
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2023
        Max Life Insurance Customer Care's response
        Hi Hemeshwar,

        We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

        Team Max Life.
        Verified Support
        May 16, 2023
        Max Life Insurance Customer Care's response
        Hi Hemeshwar,

        We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

        Team Max Life.
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          D
          Dineshkumar214
          from Delhi, Delhi
          Apr 12, 2023
          Resolved
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          Resolved

          Address: village mandkol, p.o. janoli, palwal, haryana -121102

          Agent cheat with me, not refund our amount last 23.12.2022
          after beema lokpal complaint
          Mar 25, 2025
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2023
          Max Life Insurance Customer Care's response
          Hi Dinesh,

          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

          Team Max Life.
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            G
            Galaxy A6
            Apr 3, 2023
            Resolved
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            Resolved

            Dear Team,

            My self Gaurav Meshram I had made my request to transfer PF account to current organization ON EPFO Portal kindly help to transfer same.
            My Pf account number is LDJAL[protected]
            Mar 26, 2025
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Apr 04, 2023
            Max Life Insurance Customer Care's response
            Hi,

            Thank you for reaching out to us. Please share your employee id and contact details along with your branch location. Our team will get in touch with you soon.

            Team Max Life.
            Kindly help to transfer my pf to Epfo its looks still pending from your side...
            Galaxy A6's [Complaint's author] reply, Apr 22, 2023
            Hi...
            This is Gaurav Meshram
            Employees I'd: NPR1190
            Location: Nagpur /Ram shriram building LlC sqr.
            Contact no: 9325748819
            Helpful
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              S
              Resolved
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              Resolved

              Address: delhi

              We not received our policy bond papers
              Mar 26, 2025
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2023
              Max Life Insurance Customer Care's response
              Hi Satish,

              We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

              Team Max Life.
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                G
                Gourav N
                from KOLKATA, West Bengal
                Mar 22, 2023
                Resolved
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                Resolved

                Hi Max Life Insurance,

                I have been getting calls from Rahul Bansal, Pooja Sharma and Ravi Joshi to remove agent code and get commission of 2 lakh by doing 2 policies. They had my Confidential details related to my Max Life policy, hence I trusted them and got duped.
                I have lost faith in you. Such inefficiency and lack of data security. I will cancel my policy straight away!
                My registered email ID: [protected]@gmail.com
                Will you plz take legal action?
                below are the contact details:
                Rahul Bansal: [protected]
                Pooja Sharma: [protected]
                Ravi Joshi: [protected]
                Mar 23, 2023
                Complaint marked as Resolved 
                Please hold on the complaint for 10 days. I will need sometime to share detailed information on this issue.
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2023
                Max Life Insurance Customer Care's response
                Hi Gourav,

                We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                Team Max Life.
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                  R
                  Raghul0807
                  from Theni, Tamil Nadu
                  Mar 10, 2023
                  Resolved
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                  Resolved

                  Dear Team,

                  I Was Worked in Max Life Insurance from August 2016 tp 2018. Now I Need to Withdraw my PF. In EPFO the the Passbook and Withdrawn option is not Available. Kindly Help me Regarding this.

                  NAME : RAGHUL.M
                  EMP No :MDR0257
                  MAIL : [protected]@gmail.com
                  Mar 26, 2025
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 11, 2023
                  Max Life Insurance Customer Care's response
                  Hi Raghul,

                  We regret the inconvenience caused, please share your agent code and contact details along with your branch location. Our team will get in touch with you soon.

                  Team Max Life.
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                    D
                    Deepaaj
                    Feb 23, 2023
                    Resolved
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                    Resolved

                    I got a call yesterday from a lady stating that she is from Max life insurance and she stated my policy details along with other things which were correct. She said my policies are having bonuses which are being credited to the agents. To stop doing so I need to link the policy with my customer code for which I need to purchase another policy so that i will get a customer code. I sent the documents that she asked and I got a OTP for the new policy. She asked for it and told me to make the payment and share the screenshot. Now I got to know that it was complete fraud. What should I do now. I want the new policy to be cancelled and my premium refunded. Please help me.
                    Mar 26, 2025
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 26, 2023
                    Max Life Insurance Customer Care's response
                    Hi,

                    We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

                    Team Max Life.
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                      S
                      Sandeep Bansal 1986
                      from New Delhi, Delhi
                      Feb 14, 2023
                      Resolved
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                      Resolved

                      Applicant name sandeep bansal
                      Father name vinod bansal
                      Date of birth 23may 1986
                      License no 8356287
                      Certificate no -
                      Type individual
                      Business information
                      Insurer name MAX LIFE life insurance company ltd
                      Agency code: 399386
                      Category life

                      Kindly delete my pan number in irda portal. Thank you.

                      With regards
                      Mar 26, 2025
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2023
                      Max Life Insurance Customer Care's response
                      Hi Sandeep,

                      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                      Team Max Life.
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                        A
                        anilrdrgs
                        Feb 9, 2023
                        Resolved
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                        Resolved

                        Hi Sir,

                        I had 2 policys saving plans both. which i wish to surrender berfore maturity. as i finish my lockin period of 5 yrs. i had already sent request for surrender, and i got call from relationship manager. they asking me to opt for other plans after i surrender these policies. or else they say i wont get full amnt or processing will take time. its a type of blackmail these guys doing. i request you to pls help me to get my process ASAP.
                        Thank u
                        Mar 26, 2025
                        Complaint marked as Resolved 
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2023
                        Max Life Insurance Customer Care's response
                        Hi Anil,

                        We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                        Team Max Life.
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                          A
                          anilrdrgs
                          Feb 9, 2023
                          Resolved
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                          Resolved

                          Dear sir,
                          I had 2 policys savings plan, which i finish the lockin period of 5yrs. now i want to surrender my policy and get the amnt. but maxlife relationship manager is after me to purchase other plan. and giving me silly excuses that surrender process will be slow and i wont get full amnt. i request for you help.
                          Mar 26, 2025
                          Complaint marked as Resolved 
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2023
                          Max Life Insurance Customer Care's response
                          Hi Anil,

                          We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                          Team Max Life.
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                            U
                            Uvesh5119
                            Jan 16, 2023
                            Resolved
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                            Resolved

                            Hi..
                            I am uvesh mohammad. I worked with max life insurance from 26 july 2021 to 8 july 2022.my employee code was MRT1153. I have been mail many time to HR regarding PF withdrawal. But still now he/she have not single reply yet.. Please resolve this..
                            THANK YOU...
                            Mar 26, 2025
                            Complaint marked as Resolved 
                            Max Life Insurance customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 17, 2023
                            Max Life Insurance Customer Care's response
                            Hi Uvesh,

                            We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                            Team Max Life.
                            Verified Support
                            Jan 31, 2023
                            Max Life Insurance Customer Care's response
                            Hi Uvesh,

                            As requested earlier, please share your contact details along with your branch location. Our team will get in touch with you soon.

                            Team Max Life.
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                              R
                              Richa Dalwale
                              Dec 14, 2022
                              Resolved
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                              Resolved

                              I am getting call for removing the agent code.
                              I want to validate if the data shared on the call is correct or not.
                              Mar 26, 2025
                              Complaint marked as Resolved 
                              Max Life Insurance customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 14, 2022
                              Max Life Insurance Customer Care's response
                              Hi Richa,

                              We regret the inconvenience caused. Please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

                              Team Max Life.
                              Verified Support
                              Dec 16, 2022
                              Max Life Insurance Customer Care's response
                              Hi Richa,

                              As requested earlier, please share your contact details and the phone number from where you received the call. This will help us in verification and resolving your concern as soon as possible.

                              Team Max Life.
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                                S
                                Shaista Yusufi
                                Nov 28, 2022
                                Resolved
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                                Resolved

                                Address: Puriniya Lucknow
                                Website: maxlifeinsurance.com

                                I have been sold a policy with false statements and words by a max life insurance company employee Mr. Abhisek Singh of Puraniya branch Lucknow .
                                I have been on my toes complaining everywhere possible to cancel the policy but in vain.

                                The policy no being[protected].
                                I have been sold the policy saying it’s an investment not an insurance policy secondly I will start getting the money back from second year thirdly I will be getting a sum 2500000 after just 13 years.
                                All of which was false.
                                Mar 26, 2025
                                Complaint marked as Resolved 
                                Max Life Insurance customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2022
                                Max Life Insurance Customer Care's response
                                Hi Shaista,

                                We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

                                Team Max Life.
                                Verified Support
                                Dec 16, 2022
                                Max Life Insurance Customer Care's response
                                Hi Shaista,

                                We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

                                Team Max Life.
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                                  A
                                  ashwini jagannath Mudaraddi
                                  Nov 21, 2022
                                  Resolved
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                                  Resolved

                                  Address: Deshpande nagar Hubli, karnatak india

                                  I cancelled my insurance policy but still charges are deducting from my account .
                                  Mar 26, 2025
                                  Complaint marked as Resolved 
                                  Max Life Insurance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 21, 2022
                                  Max Life Insurance Customer Care's response
                                  Hi Ashwini,

                                  We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                                  Team Max Life.
                                  Verified Support
                                  Dec 01, 2022
                                  Max Life Insurance Customer Care's response
                                  Hi Ashwini,

                                  As requested earlier, please share your contact details along with your policy number and our team member will get in touch with you.

                                  Team Max Life.
                                  Verified Support
                                  Dec 02, 2022
                                  Max Life Insurance Customer Care's response
                                  Hi Ashwini,

                                  We haven't received any contact number from you. Please let us know your contact details along with your policy number so that we can assist you further. You can also give us a call on our toll-free number[protected]/[protected].

                                  Team Max Life.
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                                    N
                                    Nishtha1408
                                    from AMRITSAR, Punjab
                                    Oct 31, 2022
                                    Resolved
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                                    Resolved

                                    I received too many calls regarding the premium from Max Life Company. I have told the reason for non payment of premium more than 10 times but they are still calling and ask the same thing. I am a working woman and got disturbed again and again due to their calls. I have attached the screenshot of the calls received from the company in a single day.

                                    I request you to resolve this problem.

                                    From
                                    Nishtha Aggarwal
                                    Dec 4, 2022
                                    Complaint marked as Resolved 
                                    Max Life Insurance customer support has been notified about the posted complaint.
                                    Oct 31, 2022
                                    Updated by Nishtha1408
                                    Complaint for receiving too many calls from company
                                    Verified Support
                                    Nov 01, 2022
                                    Max Life Insurance Customer Care's response
                                    Hi Nishtha,

                                    We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                                    Team Max Life.
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                                      R
                                      Rupendra Prasad
                                      Oct 29, 2022
                                      Resolved
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                                      Resolved

                                      Dear Sir / Mam

                                      I have taken a life insurance agency code from your company which was terminated on 28 jan 2022. My agent code is MAX987408 and Pan no is DCXPP4703F .
                                      Please provide me NOC and release my pan card.
                                      Thank you

                                      Regards
                                      Rupendra Prasad
                                      Email id - [protected]@gmail.com
                                      Dec 1, 2022
                                      Complaint marked as Resolved 
                                      Max Life Insurance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 31, 2022
                                      Max Life Insurance Customer Care's response
                                      Hi Rupendra,

                                      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                                      Team Max Life.
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                                        R
                                        Ritu549
                                        Oct 17, 2022
                                        Resolved
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                                        Resolved

                                        I received a call from max life insurance from lady from Max life insurance Security division. She mentioned correct numbers of my Max policy and said that the agent was claiming a bonus on my behalf but she can lodge a complaint if i want to claim the bonus myself. She forwarded the call to internal teams to whom I should share my details in order to remove the agent code. Then the person asked me to share the OTPs received in order to raise a complaint. He made it sound very urgent that the deadline was 5pm today or else the bonus will be claimed by the agent. I received a call from IGMS talking about the concern regarding agent removal from my policy. He asked me to share the documents such as PAN, Aadhar, passport size photo and cancelled cheque. I was asked to share these documents via whatsapp. He then calculated all the dues and came up with a figure of 8 lakhs plus which the agent was claiming on my behalf. He said the only way out was for me to buy another policy online and get rid of my agent code.
                                        I am very worried as I have shared the OTPs and my documents. Also they said as per my age the premium would be too high so let us register on my family members name. Then they asked all the details for my daughter.

                                        Caller number: [protected], [protected], [protected], [protected]
                                        Caller name: Aman Saxena, Abhishek Verma

                                        Please take necessary action against this fraudlent activity and help me seucre my details.
                                        Nov 21, 2022
                                        Complaint marked as Resolved 
                                        Max Life Insurance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 19, 2022
                                        Max Life Insurance Customer Care's response
                                        Hi Ritu,

                                        We regret the inconvenience caused. Please share your contact details on which you have received this call. This will help us in verification and resolving your concern as soon as possible.

                                        Team Max Life.
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