Max Life Insurance Complaints & Reviews

I Am getting Job In Max life... So plz rerminate my agent id code Max781917

I requested for cancelling my insurance policy and stop deducting the amount. But they keep on attempting to deduct money from my account which resulting bank changes.

Dear Sir,

Seeking your immediate assistance on the following cyber issues.

Our policy No.[protected] and[protected] of Max Life Insurance, premium 51125/- yearly premium.

Rs. 51125x4 = 2, 4500 + GST= 44, 764/- has been collected by Max Life Insurance company through Bank Transfer.

Payment has been sent to : MAX LIFE INSURANCE CO. LTD
A/c. No. [protected], IFSC: IDFB0020132, BANK: IDFS FIRST BANK.

Another Payment sent to: MAX LIFE INSURANCE CO. LTD
A/c. No.[protected] PAID THROUGH : KOTAK MAHINDRA BANK

Another Payment sent to: MAX LIFE INSURANCE CO. LTD
A/c. No. [protected], PAID THROUGH : KOTAK MAHINDRA BANK

MAX LIFE INSURANCE CO. LTD
A/c. No. [protected], PAID THROUGH : KOTAK MAHINDRA BANK
IFSC - KKBK0000181

MAX LIFE INSURANCE CO. LTD
A/c. No. [protected], PAID THROUGH : Bank - IDFC FIRST BANK
IFSC - IDFBINBBMUM

ir, after detailed checking, I came to know that these are fake accounts managed by these people. The people involved in this activity are:

Sanjay Agarwal - Contact No. available. will share with you
Mayank Jain - Contact No. available, will share with you
Sweta - Contact No. available, will share with you

All the money transaction done thru IMPS.

They also sent a letter to me, Please find the same below :
[protected][protected][protected][protected][protected]

Max life insurance
Sat, Apr 9, 1:36 PM
to WILSON.[protected]@GMAIL.COM


!!!CONGRATULATION!!!

Dear Wilson,

We have received your withdrawal request for pre-maturity of your policy[protected] &[protected] Your request has been accepted from Max Life Insurance Company Ltd.

The present status of your policy is discontinue due to that we are unable to release your pre-maturity amount. your current policy fund value is Rs. 4, 45, 810/-.

We request you to settle the policy and pay your due premium amount. To surrender this policy you need to activate the policy and for that policy holder (Wilson Keerikkunnel) needs to update Rs. 51, 125/- to re-activate the policy.

After updating your premium it will take 3 working days to re-activate your policy and the recent premium will automatically get added to your total fund value.

After completing the process your total amount Rs. 4, 96, 935 /- will be credit in your account within 7 working days.

Note:- This approval is valid for limited time only and all the process done through only Gurugram (Head Office). There is no local agent or branches involved in this process.

Kindly update your payment today.
Current Account

Details:-
Bank - IDFC FIRST BANK
Name - MAX LIFE INSURANCE CO. LTD
A/C no. - [protected]
IFSC code - IDFB0020132

Regards
Max Life Insurance Co Ltd

I took this policy on 25th April 2022 and after some research and speaking to my relatives, I realised it would not be beneficial to my goals. I requested a cancellation of the policy on 27th April 2022 but have not been given a concrete response about when I will receive the refund of my payment. I am within the freelook period but MaxLife is giving excuses and stalling by passing the query from one person to another.

If I don't receive a refund by 9th May 2022, I will be forwarding my complaint to IRDA. I believe it is against the law to withhold the customer's funds and not issue a refund when we're within the grace period. This does not speak of accountability, integrity or good customer service.

Perhaps the IRDA should conduct frequent audits to check whether these insurance companies are actually issuing refunds/claims as they state or if these are all marketing gimmicks. If a customer doesn't pay the premium by the due date, then the insurance provider can say that the policy has lapsed and wash their hands off the matter. When a financial company does not return the customer's money in time, then should they not be held responsible and made to pay interest for the number of days they have withheld our own funds?

I have already forwarded the emails and WhatsApp chats to the escalation team of MaxLife and will be sending these to the IRDA too by 9th May 2022 if I do not receive the refund so I will not be attaching these here.

Our agent Rajkumar Singh code no- 421907
has lead to do a policy which we didn't wanted
and policy has lapsed on 2021 but we didn't get our money and on top of that he has done this policy twice with out our consent.
Policy no[protected]
Neither Max life asansol nor our agent is helping us .

Dear sir,
I am paying around 52000 per year premium. and around 5 installments have been paid. 260000Rs have been paid. and now I am checking that surrender value is showing not more than 171000Rs only.
That means I am loosing around 90000Rs Flat.
And there is no information about value deduction/reduction from company.
I dont know what to do.

I am an agent in Max life insurance kanchipuram branch and my agent code is MAX13847A now i got an offer in SBI and i am going to start my career in SBI. They told me to provide the NOC for my agent code removal in max life insurance..Kindly remove the agent code and provide me the NOC as soon as possible. details given below

Agent code: MAX13847A
Branch: Kanchipuram
Mob no: [protected]

I taken policy to maxlife insurance in 2015 and paid 2 yeae[protected] and[protected] peemiun of 25400-and 26100 and more than 7 year to go but now maxlife insurance compony say your amoint not refund and dimand every day to force me pay to another amount... this is totally mental harresment and fraud behavior... if i have any issue in my life only maxlife is responsible...

Hello
I Amit Pawar issued Policy[protected]
With the policy number as mentioned above.
In the Policy pack I can show manual entries and fake sign of policy holder besides that request you to either cancel policy or correct it from Max life.
Problem were mailed already to service.[protected]@maxlifeinsurance.com but not satisfactory and proper resolution received from Max life.
Even after communicating problem with the Max life survice advisor vaishali Sharma she just wasted time to say will talk your problem with superiors and get back to you.
Now got to know that my Policy freelook up time 15 days is over and can't cancel policy even with not rectifying issue.
Request to take action against one who did manual entries and done fake sign of policy holder in the policy pack.

Regards
AMIT PAWAR
[protected]
[protected]@gmail.com

In 2019, my father took an insurance policy with me as a insured with the premium of 1 lakh per year for 16year policy. Policy was taken on 05.october.2019
Policy number :[protected]

On 16th December he passed away. After his death we have been facing financial problems. In 2020 1lakh premium was automatically deducted from our account after which we talked to the agents at Max life office, Rajpur Road Dehradun. They told us to wait for the time to complete in 2021 to claim the small amount of money money that we get back from canceling the policy. In 2020 we were not informed about the change of ownership was needed. In 2021, we didn't pay the premium because we don't have enough money in the bank to pay for premium and take care of my family at once. In 2021 when I went to claim the amount of cancelation. Then I'm being informed to change the ownership and I have to pay the premium for 2021 as well. I will not pay anything, anymore because I want to cancel the policy. Kindly let me know what can be done. I need a proper solution as soon as possible. Please help. Why should I pay because your employees didn't inform us properly.

Hello Team,

I would like to inform you regarding my experience wrt policy
[protected]. I submitted my proposal form with all documents with an
amount of Rs 3649/Month on 21st March. and I was assured that the
policy will be issued in 7 working days.
On 2nd April i was informed that a new offer has been generated wrt to
my BMI being high with increment of Rs 900/Month and i informed the
Max life representative Himani Kakkar regarding the same and after
waiting they told me that this is non negotiable then i told them to
reject the offer and cancel my proposal but instead they paid Rs 950
from their end and continued my policy.

This kind of behavior is unacceptable hence i have submitted a complaint. i am still waiting on my policy to get cancelled and get my full refund back.

I have requested max to cancel my policy, after receiving policy same day i have request to cancel the same .
i have submitted all the documents as per their requirement and sent original policy to there address .

i do have all the proof and same has been shared with them, but then also they are sending email that they are waiting for the documents .

Its very frustrating to deal with them, they are trying to do fraud with me .

Dear sir mam

Many time request my agent code Deactivated IRDA portal...

My self PRANAMIKA BORAH. I have a agency code MAX LIFE INSURANCE OF MAX770697. Sir due to my current job my new company not allowed to any agent code from any insurance company and I an not interested to continue as a agent for ant insurance company. It's my humble request to you to please process to code with immediate efforts from IRDA portal otherwise I am not eligible to join my new job

Pan no - CFHPB8307K
Regards
Pranamika Borah
AGENT CODE MAX 770697

Irda — removal of pan number from irda Irda — removal of pan number from irda portal

Guwahati Assam

I was working with Max life insurance earlier in 2019 and resigned there in 2019, my pan is still active in irda portal. Kindly remove it from there. Sending you the complete information below.

Applicant information

Pan no. - CFHPB8307K
Applicant name - Pranamika Borah
Father name - late Mukheswar Borah
Date of birth - 31/12/1993
License no. - MAX770697

Business information
Insurer name - MAX life insurance
Agent id - MAX770697
Catogery - life

I have opted for one of the Smart Secure Life Insurance Plan. I have already paid the premium on the 5th of March 2022. I bought the policy from Phonepe app, the status showed under progress till 13th of March 2022 and ended up getting declined on the 14th.
I was told customer executives will contact me but they did not. I don't want to open insurance with this company. I just want my refund back. Please do it ASAP.

Dear Sir,

Today(9-March-2021) I got 2 phone calls to remove agent code deactivation process from my max life insurance policy[protected] to stop sending bonus and commission to agent. they said its B2C scheme from maxlife insurance company. Asked me to forward the below relevant documents via whatsapp and asked me to confirm availability in hometown.

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

The caller saying that this year company has gain growth of Rs.18000Crores, so that company has decided to declaring the bonus value of Rs.1, 26, 545/- to policy holder,

For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 20% which is Rs.36, 000 to be paid and it will be refundable and said will remove agent code from my policy. The 1ST caller said his name sumit mobile number: [protected] and asked to speak to branch head about Arti Sharma Mobile Number: [protected] and 2nd Caller Said and her phone Nandini Sharma Mobile Number [protected].

For trusting them on discussion they are confirming the policy number, second confirming that Date of Birth.

I am replied her to send all the details over mail and then i will submit the documents, also they reached on whatsapp to share the all the above documents.. I have recorded the call too.

Note:
1.How the concern per got my contact details ?
2.How the per got policy number and the eact cash value in my policy?
3.How they know the policy holder’s Date of Birth details?
4. to report and verify the above incident i have tried multiple calls to reach to Speed dial partner mapped on my policy. None of the calls answered by the partner contact provided on policy.

In the above is for your information and provide me necessary guidance in this regards.

Dear sir/madam,

I am Supriya juhi I had a policy with max life insurance but because of I quit my job I am not able to pay my premium and I have not given any consent to debit my account. I have some amount which I got from my PF and I kept this because I want to pay my LOAN this amount got debited from my account

So, please look into this matter and resolve and kindly refund my money ASAP.

Policy no.[protected]

Regards,

Supriya juhi

I have booked Max Life Term Insurance on Feb 23rd paying 22458 rupees. My Application Number is[protected]. Till now my Medical Tests are not completed with the reason that my place is far for the diagnostic vendor staff to come. While making that payment Max staff with employee ID 22032 - Sandeep was on call with me and advised to schedule Medical Tests at Home Visit. He never asked or told me that they cannot arrange home visit for my location. I have called multiple times to their customer care to complaint on this but no one is taking that courtesy to fix the issue. I sent multiple emails to their Nodal Officers and Senior Management but no one even cared to respond those emails. Hoping that issue will be fixed atleast with this complaint.

Anil

I Sachin Mehra. Want to Remove my Max Life Agent Code - MAX869083
and Pan Card from the irda portal. Because of this It is creating problem in hiring in other company. This code is in active mode. So i requesting you to please Remove this MAX869083 Agent Code of max life and my pan number..

I just got call from this fake number[protected]. Convince me to pay premium in individual bank a/c. By the conversation got to know they are big team of cheaters. Once I raised my voice, they disconnecting my call. Pls be aware of fake premium calls.