Max Life Insurance Complaints & Reviews

I have been sold a policy for 15 years and policy term is 25 years and after paying premium of 15 years I will get cash back after reading policy documents but the agent told me to pay premium for 3 years and after that I can get cash back but this was totally misselling kindly help me to refund my premium of Rs 100000 paid for 2 years as I am in urgent need of funds

Dear Sir /Madam,
My name is Kuldeep Mandal.
I worked in Max life insurance from 04/01/2021 to 3/07/2021 my employee code is RPR1203.
I submitted pf withdrawal form in max life pf department but fund not credit in my account.
Kindly check

Respected Sir/Ma'am,

I got phone call from person name Disha Sharma to enquire about my policy premiums and removal of agent code. As part of agent deactivation process from my max life insurance policy to stop sending bonus and commission to agent, they verified my policy number and date of birth details along with premium details. Then they created fake complaint number and file number pretending as complaint is raised in...

I am getting calls to remove agent code deactivation process from my max life insurance policy to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents. The caller asked me to pay 43, 500 and said will remove agent code from my policy. The caller said his name was Arjun Singh and his phone [protected].In the above is for your information and provide me necessary guidance in this regards.br...

I am a client of Max New Life.
I surrendered my policy but did not get my money back. Every time, send them an email, a new ticket is opened. No resolution yet.
Too much paperwork to submit a claim and surrender policy.
Folks stay away from FRAUD COMPANY MAX NEW LIFE

I want to withdraw my pf amount please guide me the same

Dear team
My pan card reflacting POSP Liscienc plase cancel this Liscienc pan number DJOPB1481A

Hello sir myself vijay pal i have an policy in max life insurance company an my father have also a policy
my father was expired on 18/9/21
after few days i go to the offiice to change ownership
after few days my request was denied due to a succesion certificate
i go to the court to make that certificate
iwhen i reached court i came to know that it cost me 50000 and a time period of 6 month
i am working on a pharmacy and my salary was 12000
i told max life company many times that i am not able to make taht certificate
they was denied
my request to you is plz complaint for max life
very bad company
life insured was me in that policy
i have also apolicy in max life
its have been 60 days they was not replying
i do emails personal visit
twiiter chat
but i cannot able to solve my issue
plz help me
[protected]

Dear Sir/Ma'am

First of all, I have had a terrible experience in terms of service after I made payment towards term policies, one in my name & the other, in my spouse's.

I first opted for a term policy (#[protected] on 20.11.2021 with the payment period for 10 years. I also took one (#[protected] for my spouse for the same duration. I did not have time to review the same and went ahead with the premium...

Policy number:[protected]
Contact number:- [protected]

Dear sir,
Maine last year06/07/2020 max life policy buy kiya tha ulip palin. Jiski amount thi 35000 per year. To tab apke agent ne bina mujhe puche auto Debit lga diya. Es year family problm ki vja se main 35000 nhi de ska to auto debit vja se mujhe bounce charges pad ne lge to maine apke agent se bat ki onu ne bola ki ap 6000 fill krdo apka auto debit band ho jye ga. To maine 16 sep 2021 to 6000 fill kr dya tab bhi auto debit nhi band hyua to fr se maine bat ki apkr agent se to sir app 2700rups or pay kro fr band hoga total 8700 dena ho ga aggr auto debit band krna hai to. Fr bank main gya to uska senior bol tha ki total 11000 rupa fill kro fr band ho jye ga auto debit. Sir mere pass 6000 the vo maine enko de diye ab mere pass or paise nhi aa dene o. abhi main daily chkr lga rha hu apki branch me to koi sunwayi nhi hai or ab Rajinder name ka agent hai meri call bhi nhi pick krta or har month mere ko 700 charg kiya jata hai. 2 bar mere 700 rups cut chuke hai. Sir maine to apke pass invest kiya hai koi loan nhi liya tab bhi mere ko hi charg kiya ja rha hai. Sir pls help me🙏🏻😔

Agent name :- Jasdeep singh, Amritpal, or Rajinder.
Addrs:- Axis bank, Goldigi branch, Bathinda, Punjab, 151001.

Thanks and regards.

Hi,
My Husband has done two policy with Max Life Insurance.

Name : Samir Krishna Gawas
Death Date : 27 April 2021 (Due to COVID)Policy No. :[protected] Total Amount received - Rs. 1, 93, 199
Policy No. : [protected] Total Amount received - Rs. 3, 13, 854

I think as per the claim i should received more amount but i received less amount

Thanks & Regards,

Dear Team,
I have a policy from Max life and my due date[protected]
But still I don’t have money.
Kindly postpone ECS for 1 month till Dec.2021
Thanks & Regards
Rameshwar
Policy no[protected]

I am a Maxlife policy holder and I have completed 1 year with the policy on 2 September 2021. Due to some financial reason I planned to surrender the policy.

At the time of opting for the policy I was informed by Maxlife Agent that in any case I would be able to surrender the policy and get the surrender value amount after one year of completion with the policy. Same thing is mentioned in Policy book's Benefit illustration Chart at page 32(attached photo).

It's been almost 2 months I have been requesting for the Surrender value amount with Maxlife insurance company, However they are denying for surrender value and misdirecting me towards baseless scenarios. They are frustrating me lot. I complained to IRDA and even Ombudsman portal one month before but there also no progress.

I am an existing customer of Max life insurance and brought an endowment plan for 5 years and recently got a call stating I have successfully completed 5 years of payment and gave a option to continue for 10 years
Mistakenly agreed to the new extension, but now I want to shift back to original contract and for which the company denies.
My policy number[protected]
Contact number [protected] &[protected]

Please help me in getting back to original contract, your help in this regards is highly appreciated.

Myself Sathish Kumar.R . Worked as a consultant only for 6months in Max . Mu previous company pf amount is transferred to max pf account. Due to medical emergency, I wanted to withdraw my pf . I have submitted all the documents from my side on AUG27TH 2021. After that I am trying to reach them over the mails and in-person. No response. I am sending reminder and request mails every week . No one is ready to respond. My emp I'd IMC3050.

When IRDA has said no company can deny any customer a claim if he I she has paid the premiums for last 8 years in my case I have paid for medical insurance policies since 2008 and maxbupa also says last 4 years if any existing disease s so how can a disease if its 5 yrs back and not related to this insurance company be denied I wnt all to know maxbupa is cheating everyone

Hello
Sir / madam my father expired and I submitted their death claim in alwar rajasthan branch with bond. I spend a long time for wait but till date I have not got my claim. Plz help me

Regard
Shubham Gupta
[protected]

Hi Team,

During the policy Max Life Smart Wealth - Long Term Plan application form processing, I have paid policy premium an amount of 300, 000/- on 11th July but the policy application was not yet completed but on the same day I have requested them to cancel the policy after they received the payment and refund the amount due to personal commitments. They said money should be in a sundry account until the policy number gets generated.
I was contacted agent Laxmi (code 791097 ) from one of the Sai maha parayan group and she said that for the policy cancellation, once application is fully completed and generates the policy number[protected] then only cancel the policy and hide the many crucial free look period terms from me.

When I called for the cancellation, she misbehaved with me rudely on whatsapp. After generating the policy, I again reminded them to cancel the policy and refund the payment on 3rd Aug. Max life agent Laxmi has not yet informed about the free look period and when we asked them about the cancellation, they said on 3rd august, refund is in process and try to settle as soon as possible.
We kept chasing agent's line manager Ketan about this on 7th August but he didn't respond. On 11th Aug, Ketan's line manager Mahesh Chaudhary called me on whatsapp and had a discussion about the cancellation policy, he also hid the free look period terms from me. He requested to confirm the policy within two days time whether keeping or cancelling. After a couple of hours, I sent him a message on whatsapp to cancel the policy and refund the amount. He did not inform us about the free look period terms and conditions to us as well.
They informed us we can't cancel the policy because of the free look period over which we were not aware when the free look period ended.

But during the free look period, keep on asking three of them for the cancellation and I have proof on whatsapp chat. On 11th august we informed Laxmi's 2nd level manager Mahesh for the cancellation but they didn't take any action for the cancellation.
I think it is very very unfair and I am putting it here as my final resort and hope to get my hard earned money back. For 3 months they keep on postponing and prolonging the matter. None of the max life staff members were didn't informed about the free look period for the cancellation.
Covid and many things severely affected my finances.
From day one I keep asking for the cancellation and refund the payment. Without any of our written confirmation they have forwarded data to head office.

Now they are saying I have two options whether to continue the policy and pay for the next 10 year or pay for the next two years and cancel after the 3rd year payment which is not affordable for me in this current situation.

Please look into this matter and resolve the issue at the earliest. I have attached screen shots from the agent/manager communication via whatsapp.

I am sharing my worst experience with Max Life Insurance.

I have availed Super Term Insurance from Max Life Insurance for the sum of INR 50, 00, 000 (for up to the age of 60). I have activated the auto-debit option from my bank account directly in order to avoid any delay in my premium payments.

Now I am planning to upgrade my Term Insurance period up to the age of 80 (in max life insurance itself). I have sent...

I received a call a few days back from Max Life customer center regarding review of my policy and they asked me if someone is giving you an update on your policy and all that stuff. I said no and requested a call back from my executive so that I can get the update of my policy.
Then someone called again from maxlife customer center and said you have paid this much amount and this is the fund value which is very less then the original and said I asked why is it so so she said because this is agent specific policy and all the profit is going into agent account instead of coming back to you.
And as per a normal human being i said ok now how can i remove the agent she said i will raise the complaint to IRDA and they will help you out with this.
So I received this call from someone called NITIN AGGARAWAL [protected] from GBIC.
Now the question is how does this person know every detail about me and my policy?
And if you guys know about these calls why you are not doing anything about it as i can see there are a lot of people who are receiving such calls.

How can they get my every details from premium paid to fund balance policy no. and everything else if there is some data leak why there is no notification from your side if not then there are people in your firm doing this?