Max Life Insurance Complaints & Reviews

Address: Panjagutta, Hyderabad

Hi sir/Mam
This is Natraj
I am an previous employ of Max life insurance my employ id:HYD2588, worked as an AADM in Panjagutta, Hyderabad branch from 16 March 2020 to 15 th March 2021, i have applied for pf money through online, the company has rejected my appeal saying that company has settled my account, i didn't get any settlement amount, i request you to release my pf amount balance as soon as possible, as my financial condition is not good enough

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2022

Max Life Insurance Customer Care's response Hi Natraj,

We regret the inconvenience caused, please share your contact details and our team will get in touch with you soon.

Regards,
Team Max Life.

Verified Support

Oct 10, 2022

Max Life Insurance Customer Care's response Hi Natraj,

We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

Regards,
Team Max Life.

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Team, Today I received a call from Max life asking to get remove the agent code from my policy . He said like your every year bonus amount is getting credited to agent .For that they said to pay some amount . What should I do . Is that true that my bonus amount is credited to the agent ? I started on 2014 and it time for 8 years term. I never get the yearly bonus till now. What should I do

Please guide me on this

Nov 2, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2022

Max Life Insurance Customer Care's response Hi,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.

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Address: 4-2-227/2

My pan num is BANPR8117B i worked in axis bank ltd as a Dy manager & i resigned the job on April 6th 2020.
I want my noc from Max life Insurance asap.

Thanks & Regards
Raj kumar sharma
Pan No BANPR8117B
mail id is [protected]@outlook.com

Oct 17, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2022

Max Life Insurance Customer Care's response Hi Raj,

We regret the inconvenience caused, please share your employee code and contact details along with your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

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I, Abhinav Borkakaty, Employee Code GUW1257 am trying to surrender my PF. i had worked with Max Life from 2nd November 2020 to 30th May 2022. At EPFO site I am not able to view my PF nor able to surrender it..
Kindly assist.

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2022

Max Life Insurance Customer Care's response Hi Abhinav,

We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

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I have a Term plan policy worth rs 1 CR. There is an agent code attached with my policy.

And recently I came to know from 1 cr, 30 lacs would go to agent and only 70 lacs my nominee would get.

I need to remove the Agent code from the policy.
Please help.

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

Max Life Insurance Customer Care's response Hi Manisha,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Regards,
Team Max Life.

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Address: A-1401, RG Residency,, Sector-120, Noida.

It is once again bring to your notice that both max representatives Ms.Jyotsna and Mr.Gagan Gupta had misguided me while giving Max life flexi wealth advantage plan-policy no.[protected].They told that initially once Rs.50000/-premium annually is to be paid and there after that less premium can be paid as per choice, but on receiving policy documents it was mentioned clearly in policy that premium Rs.50000/-is to be paid annually for five years so i was cheated by max representatives.
In this regard once again i request you that i m not in capacity to pay annum premium Rs.50000/-so my premium may be considered Rs.20000/-per annum and rest excess amount Rs.30000/-may be refunded in my ICICI bank account no.[protected] in sector 119, Noida and IFSC is ICIC0002506.

Thanks,

kaley singh
[protected]
Policy no.[protected]

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Max Life Insurance Customer Care's response Hi Kaley,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Regards,
Team Max Life.

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Every month on last date of month, approximately 500rs deducting from my axis saving account through ecs.
I dont know why max life is deducting amount i havent taken any insurance and i havet signed any aggrement as such.
Please stop ecs deduction and refund my money back till now what is been deducted.
My contact [protected]
My name Dilip K

Oct 10, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Max Life Insurance Customer Care's response Hi Dilip,

We request you to visit the following link - https://bit.ly/2QEf2jn and add your bank details for initiating payment through ECS. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life.

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Address: Karnataka

Please my Insurance Policy Cancel
PRAKASH KUNJURAMAN
Cell Phone number [protected].
Amount Bank Account number Refund

Sep 6, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2022

Max Life Insurance Customer Care's response Hi Prakash,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.

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Address: Dombivali east, pahdke road , omkar buiding 3rd floor

I have joined maxlife insurance on 21 September 2021 i have worked there for 6 months till 31 march 2022,
Now since i have left the company i cannot see any pf amount generated by the employer in the epfo portal thus i cant withdraw the same . Please help

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

Max Life Insurance Customer Care's response Hi,

We regret the inconvenience caused, please share your employee code and contact details along with your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

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Deactivation of Max Life policy[protected]

Oct 7, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

Max Life Insurance Customer Care's response Hi,

Thank you for reaching out to us. To surrender your policy, click on the following link - https://bit.ly/3eWDZzM. Do let us know if there's anything else we can help you with.

Regards,
Team Max Life.

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Address: maida mill mp nagar bhopal madhya pradesh

Dear sir I am ex employee of the max life insurance company and I trying to communicate with back office team and help desk for my pf but they don't help me please help me.i want my pf with interest.
thanks and regards
yogesh chourasia
BPL1044
[protected]
Bhopal maida mil branch
madhya pradesh

Oct 5, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

Max Life Insurance Customer Care's response Hi Yogesh,

We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

Regards,
Team Max Life.

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Address: Max Life Insurance, Indore

In Feb 2022 I bought an insurance from Max Life Insurance through an agent in which I have submitted Rs 100000 so far. The benefits which were explained to me while selling the insurance is totally different which I got to know after getting the softcopy of the insurance in my email. I have been trying to cancel the insurance since Mar 2022 and refund my submitted amount. I have also complaint to IRDA but no action has been taken either by the company or by the IRDA. So I request you to take necessary action against the company so that I can get my submitted amount back.

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2022

Max Life Insurance Customer Care's response Hi Mohit,

Thank you for reaching out to us. To surrender your policy, click on the following link - https://bit.ly/3eWDZzM. Do let us know if there's anything else we can help you with.

Regards,
Team Max Life.

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Address: Delhi

I got a call regarding removing the agent no and then payment of 30 k and then 50 k
And it it refundable in 1 day on my father policy

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2022

Max Life Insurance Customer Care's response Hi Mandavi,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Regards,
Team Max Life.

Verified Support

Aug 22, 2022

Max Life Insurance Customer Care's response Hi Mandavi,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Regards,
Team Max Life.

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Address: Ahmednagar

Irda — deactivate of my life insurance agent code
Ganesh balasaheb Phatangare
from Ahmednagar, maharashtra
I am Ganesh Phatangare Mg requesting to cancel my agent code of Max life insurance company because of appointment of my new job.
Name : Phatangare Ganesh balasaheb
Agent code : 106693
Date of appointment : 2020
Pan no: DKUPP4991Q
Company: MAX life insurance COMPANY

Please and kindly cancel my code and do the neeful

GANESH PHATANGARE

Sep 23, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2022

Max Life Insurance Customer Care's response Hi Ganesh,

We regret the inconvenience caused, please share your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

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I m writing to inform you that i was sold this policy with the promise that i can claim refund after 1 year of purchase of the policy anytime, since it was sold to me by my Yes bank employee i had full trust that i will get my money back because i never wanted to invest in a long term savings plan that too 12 years.Mr. Chaudhary was the employee who missold me the policy, now i am being harrased for last few years to get my hard earned money back. Moreover i have not used any of your services and i donot see any ground that my money can be forfeited .

Kindly lookinto this long pending case and process the refund with full amount along with the interest applicable for tenure the money is with the company within 10-15 days .

Sep 23, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2022

Max Life Insurance Customer Care's response Hi Isha,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.

May 06, 2025

Updated by IshaAdhikari no one resolved the issue

May 06, 2025

Updated by IshaAdhikari Policy Number: Policy No[protected]

I m writing to inform you that i was sold this policy with the promise that i can claim refund after 1 year of purchase of the policy anytime, since it was sold to me by my Yes bank employee i had full trust that i will get my money back because i never wanted to invest in a long term savings plan that too 12 years.Mr. Chaudhary was the employee who missold me the policy, now i am being harrased for last few years to get my hard earned money back. Moreover i have not used any of your services and i donot see any ground that my money can be forfeited .

Kindly lookinto this long pending case and process the refund with full amount along with the interest applicable for tenure the money is with the company within 10-15 days .

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When I bought this policy, I was told that I will get 100% premium along with my principle paid after 10 years.

However when I checked I was told that I have to wait for 20 years as I will be given additional 10% along with it . I asked them that I am ok not getting 10% additional but they told me I have to wait for another years to get even my principal which I paid .

I paid 6 installment of 50000 from 2011 till 2016 .

Finally I asked if I can surrender and get whatever I can get, I was given an option of 264000 after paying 300000 . They have already used my money for 10 years and want me to sacrifice 36000 instead of paying me my premium.

They are fraud and cheating innocent customers .

Regards
Piyush

Aug 29, 2022

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

Max Life Insurance Customer Care's response Hi Piyush,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Regards,
Team Max Life.

Verified Support

Aug 20, 2022

Max Life Insurance Customer Care's response Hi Piyush,

We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life.

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I m x employee of maxlife insurance and i hold a pf with Max life which I tried to transfer through one epf guidelines of Indian government, but neither is the amount being transfered nor i can see the amount as it's a trust as mentioned by the epfo website. My member ID with Max life is LDJAL[protected]/384/LDJAL[protected] . Kindly help me as it's my hard earned money .

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

Max Life Insurance Customer Care's response Hi Dibya,

We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

Regards,
Team Max Life.

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Address: Nagpur

I have served full notice period to company and submitted all assets but still company put recovery on me. My employee id is NPR1224.
Kindly help to resolve this issue and mail me related documents.

Mar 26, 2025

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2022

Max Life Insurance Customer Care's response Hi Nayan,

We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

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Dear sir/madam,
My Name is Sumit Verma my pf member is LDJAL[protected]
I have sent all pf Withdrawal physical form along with all Required documents on 10 may 2022 to HRBP Helpdesk, udyog vihar, Gurgaon and I have also mailed at claim.[protected]@maxlifeinsurance.com
Neither I didn't received amount nor any reply
Kindly help me out the same, Because I need the money urgently for sister's marriage
Thank you

Regards

Sumit Verma
[protected]

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

Max Life Insurance Customer Care's response Hi Sumit,

We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

Regards,
Team Max Life.

Jun 27, 2022

Updated by Sumitvermabrt007 I have emailed many time at claim.[protected]@maxlifeinsurance.com but there is no response Received yet. Kindly help me out .
Its an emergency need

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Address: K16, 2nd floor, pratap nagar, delhi 110007

My Name is Sumit Verma my pf member is LDJAL[protected]
I have sent all pf Withdrawal physical form along with all Required documents on 10 may 2022 to HRBP Helpdesk, udyog vihar, Gurgaon
Neither I didn't received amount nor any reply
Kindly help me out the same
Thank you

Regards
Sumit Verma
[protected]
[protected]@gmail.com

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2022

Max Life Insurance Customer Care's response Hi Sumit,

We regret the inconvenience caused, please share your employee code, along with your branch location. Our team will get in touch with you soon.

Regards,
Team Max Life.

Jun 04, 2022

Updated by Sumitvermabrt007 My employee Code was DEL7509 and My Branch location was Moti nagar, Delhi 110015

Verified Support

Jun 06, 2022

Max Life Insurance Customer Care's response Hi Sumit,

We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

Regards,
Team Max Life.

Jun 06, 2022

Updated by Sumitvermabrt007 Please share me Mail id coz this email id is not visible here... kindly share it on my personal email id. That is [protected]@gmail.com

Max Life Insurance Complaints & Reviews

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Max Life Insurance reviews & complaints page 7

Pf amount rejected

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Max Life Insurance Call Regarding Remove agent code

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Irda licence noc

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Request for Pf Surrender at Max Life

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Term Insurance

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Sub:-misleading by max representative for plan premium annum.

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Monthly 500 rs deducted from my axis account without my consent

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My Insurance Policy cancel

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PF amount is not showing in the epfo portal

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Deactivation of Max Life policy 341299113

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Pf related issue

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To get Refund

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Fraud call and suspicious call

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Cancel my agent code please 106693

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Max Life Monthly Income Advantage Plan- Money not refunded despite many request

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Life Insurance Max Life Life Gain Plus 20 Participating Plan

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My epf amount with maxlife cannot be transferred and hr is not picking up my call

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Didn't received full and final settlement

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PF claim settlement

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Pf amount not Received yet

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