Max Life Insurance Complaints & Reviews

I am getting calls to remove agent code deactivation process from my max life insurance policy to stop sending bonus and commission to agent. The caller asked me to pay 20, 000 and said will remove agent code from my policy. The caller said his name was Ankush and his phone [protected].
Please let me know if this is genuine or fake call.

Thanks

Today i got a phone call on my mobile from a person said to be calling from bima lokpal sector 135 plot 140 noida asking me about any problem with regard to agent or the insurance company. Then he enquired about policy number my date of birth so that he can forward my complaint and let me know the latest fund value bonus declared and the maturity nav value of all my life insurance policy. I asked him to send me his name address by sms he refused instead asked my email id so that he can send reply by his email.
When i threatened him that i am going to police station or ring 100 to file fir against him, he said my voice is not clear. And if i am calling from metro train why my mobile voice is not audible.
Finaly he cut the call abruptly.
Such calls appear to be fake and every day some girls are calling similar calls for details of complaint against insurance company /agent not giving service etc. On calling for fir the girls abruptly cut the call.
Today phone call was from[protected] at 16:49:10 lasting for 14:08 minutes.
Please look into the matter and get the matter investigated through police authority / irda crime branch etc to nab the culprits otherwise public will lose faith in the government functioning and investment in insurance sector on long term basis affecting our nation econome adversaly besides cyber crime and digital technology frauds by impersonation, cheating, extortion of money by undue pressure, luring into job, quick service for funds payment release etc.
Senior citizens physicaly inactine persons ladies students etc can become soft target of fraudulent unscrupulous elements searching fake jobs.

I am lalima Nautiyal I had taken two policies in 2011.The policy numbers are[protected] and[protected].I had paid the premium for 2 years but was unable to do so after that. I wish to surrender these policies and take the amount back.I had gone to the bank and spoken about this but they refused to give me the amount.They simply told me to close the policies.

This is regarding your agent Naveen Saxena from Gurgaon office. His no is +[protected]. He did fraud. By committing a lucrative benefit he took money and made many monetary adjustments and now hw is not talking to us. Case is too large cant explain here. My no [protected] please support us. Using Max name he cheated us. He suggested us invest 2lacs in policy I will generate your agent code and I will ensure you a benefit of 6 lacs and many more.

We are disappointed by the policy and return of our surrender value for above policy number. I paid 4 instalment this is 6 years but surrender will make loss to me alot.. And feeling like cheated badly.
My rs 80000 is taken by max life.. Refund for 56000 is very painful.

How to complaint and

Where should i complaint
Vikash malpani
Policy number[protected]
[protected]

Dear customer, we have received an amount of rs.20315.44 towards premium payment of policy#[protected], from your card. Thankyou. Max life insurance.. My premium amount is (Dear customer, your policy[protected] has lapsed. To revive pay rs10157.72,) now i don't have trust in maxlife company i want my full refund of policy. With interest.. How can a big company can do this and use client credit card and withdraw amount themselves.

Hello,

I had applied for max term plan along with cancer care waiver. However it's been disgusting that max life has not informed regarding denial of cancer care policy.
Inspite of regular calls to max life toll free no. I have not been given satisfactory information. I need details regarding reason to deny policy and clause against which policy has been denied.
Application no :[protected]
If not provided with information as early as possible i would have to take strict actions.

Branch Manager,
Aixs Bank Ltd.,
Mall Road,
Bathinda.

Sub.: Falsely Issuance of Max Life Insurance Policy No.[protected], with intent of cheating.

Dear Sir,

In the month of January-2017, I received a call from Mr.Saurabh Mehta (Senior Manager) at your branch asking me to visit the branch. As I had idle funds in my account and to make Fixed Deposit of the same, which will give me higher rate of interest. The next day I visited the branch and Mr.Saurabh got some papers signed from me on the pretext of formalities for the FDR. After that I asked for the FDR and was told that the same would be sent to me by courier/registered post in a few days.

Few days later a courier came to my address, which was received by my parents who are not literate. They informed me regarding a courier from bank and I asked them to accept the same as I was expecting the FDR, since I was out of town.

On my return, when I opened the courier I was surprised to see that it contained a Max Life Policy and not the FDR. After contacting the branch regarding the same I was informed that my money was invested in the policy and not the FDR.

Sir, I do not require any life insurance policy. This policy was issued to me purely by cheating and under false implications. I am not very well-off and require the money for treatment of my parents.

Now, it is highly requested that the same be cancelled and my money refunded to me immediately. If the same is not refunded, I shall be forced to take the matter to competent courts and the banking Ombudsman.

Yours faithfully,

Goldi Arora,
mobile no. [protected]
A/C No. [protected]

Premium paid certificate for the period 25/11/2011 to 31/12/2016
Policy number:[protected] as on date 31-dec-2016
Name: mr. Shailendra kumar khanna base life insured: mr. Shailendra kumar khanna
Address: your agent advisor: axis bank ltd golaghat
Agent code 425601
Your agent phone no [protected]
Nrl energy station phg path
Golaghat po golaghat
Golaghat - 785621
General office a72, 074.27is bank ltd golaghat
Telephone [protected], —
Dear mr. Shailendra kumar khanna,
Thank you for being part of the max life insurance family. This is to acknowledge receipt of your premium for the period 25/11/2011 to
31/12/2016 as per details below.
We also take this opportunity to reiterate that we value your patronage and are committed to providing you the best in class service.
Yours sincerely,
For max life insurance co. Ltd.
Authorized signatory
Plan sum insured
(Rs.)
Premium
Received #
(Rs.)
Current
Frequency
Effective date
Of coverage
Max life life gain plus 20
Participating plan
87, 926.00 72, 074.27 annual 25-nov-2011
Total 72, 074.27
Note: | # subject to realisation of monies. | the total premium amount is inclusive of service tax if paid. | this certificate is a consolidation of the individual
Premium receipts sent to you. Commencement of risk shall be effective from the date of acceptance of risk. | * premium paid towards covering life of specified
Person would be eligible for deduction under provisions of section 80c / 80ccc / 80d of income tax 1961, as per applicability and subject to levies under
Prevailing tax laws. | service tax and education cess would be applicable on the premium as per prevailing service tax rate. | we request you to please consult
With your tax consultant for more information.

My name shailendra kumar khanna... I am paid this policy premium time to time... All most rs-72, 074.27... But i m just few day ago call the help line no of max life insurance... They said total surrender value is toady approx rs-34000/- it is not right... And im feel very bed...

Sir/madam
Myself Naveen Kumar Jain, I am advisor in maxlife my code - 611959, my client Rajiv Jain claimed his brother's death insurance before one month, after one month he has not received claim and there is no information from company that when claim will be received his family is in crisis . plz help his family. Please contact me at - [protected]

My max life policy no.[protected]. After paying the first year premium of 50k, i want to surrender my policy as i am hearing about max life insurance from my friend's circle. The customer care advised me to pay for 2 more years -3 yrs is mandatory-so that i can surrender my policy. So i did. Paid 1, 50, 000 till now. Now they have given a historical reply which should be curved in golden stone - that - i will be getting only 70k out of my money rs.1, 50, 000. Reason is - first month premium they will not consider for repayment and only 70 per cent of the remaining money will be refunded.
What a honest and generous reply? Eating people's hard earned money in the name of rules - is it a business? How can it be? Instead of giving me interest they are deducting my money. Why this rule is not revealed to me earlier? I would have stopped with that 50k only no? How come companies can device such rules? Only legal proceedings will answer my question i suppose. Expecting reply.

Hi,

My name is harikumar s r. I had taken the policy on sep 08 and i have paid the policy for 5 yrs till dec13. On contacting about maturity period i was informed that there is no such maturity period for this policy as it is a whole life participating policy for 100 yrs and i have to pay till 100 yrs. Seriously!!! Is it any kind off joke??? Sum assured is 10 lakhs and to claim that i need to wait for 100 yrs. So on contacting max life and i said the policy was mis - sold to me without informing about the maturity period, they said get in touch with the agent. Is that how u respond to the customer. Agent was johnykutty with agent id:22883., i contacted the agent and he said contact max insurance itself. So out of frustration i stopped making the payment and in jan17 i got a call from max life saying that if i dont make the remaining payment by 31 march 17, my policy will be terminated and i shall get amount back. On asking what is the amount, they said i will get only 36000rs, whereas i have paid rs.100000. This is pure cheating from the insurance company. Today im going to submit my documents for surrendering the policy. If i dont get my complete amount that i have paid, i will go to media and court regarding the cheating the insurance company and the stupid agent who does anything to sell the insurance policy.

I am a advisor of Max Life insurance company ltd and my code is 622471. I sold a MIAP plan to Mr Shyamsunder AGARWAL on the 26th of March 2017. As per the procedure he had visited the laboratory on the 27th of March 2017 to give his blood samples to complete the formality of buying the policy from me. The samples were kept lying in the Navkar laboratory for more than 36 hours with being analysed, it only after I inquired about them the report was prepared and submitted to Max life. I want to inform you that the report was faulty as any doctor will tell you that if the samples are not analized within a time frame the findings will be faulty. Due to the faulty reports Max life wanted extra premium from the customer which he rightfully refused to pay and I lost that hard earned policy. The customer also himself tested from a independent laboratory immediately and the reports were drastically different.SIR I HAVE RAISED THESE ISSUES AND GIVEN AMPLE AMOUNT OF EVIDENCE TO MR SHIV MAHESHWARI, MR SACHIN JANGRA OF YOUR COMPLIANCE DEPARTMENT HERE, MR IVAN D'SILVA YOUR ZONAL HEAD AND MANY MORE CONCERNED OFFICERS OF YOUR COMPANY 30 DAYS AGO YET THERE IS NO ACTION TAKEN ON THE LABORATORY, INSTEAD YOUR OFFICERS ARE SHIELDING THEM WHICH IS SURPRISING TO ME. SIR KINDLY DO THE NEEDFUL ON THE MATTER OR I WILL HAVE TO APPROACH IRDA ON THE MATTER

Sir max life insurance company meri term plan policy rejection ka region batya hai. Urmu negative. Or company ke representative ka kahna hai. Meri medical report nagtive hai. Please urmu nagtive ka matlab batye. Jab ki maine 2 bar customer care par phone kar ke apni policy ki details mangi. To unho ne kaha aap ki policy se related sare document aa gaye hai. Lekin urmu nagtive. Ka e-mail. Aaya or policy cancel. Or koyi senior person bat nahi karta.

I joined maxlife on 1 st march 2016 and my last working day was 9 th march 2017. I am trying to see my pf amount online also.
Now i want to withdraw my pf amount. Please help me to withdraw my pf amount
My exemployee details was
Employee code bby5685
Branch nahur
Cat channel
Deputyp manager.

Please help me... As soon as possible
Please help.. Me...

I mohsin khan policy holder :[protected], has taken a policy in mumbra branch and asked to cancel the policy within 5days but no one helped and guide us for the cancellation and i im following up to axis bank branch from last 6 months but still no reply im just asking them to cancel a bloody policy but they themselves dont know the procedures. And making false commitments every time i need a resolution asap and refund policy amount in my saving a/c. And need to terminate executive name priyanka representing max life, and deduct my policy amount from her salary and give me.

Sir, My self Dungar Singh my policy no.[protected]. My policy term is 06 years with 14550.19 per year EMI. I also paid 03 years amount which is 43650.57. When I start my policy Axis bank agent he told u can surrender any time u r policy without bonus only u received ur paid amount. One year ago I talk to customer care about it he told Sir after three year u can surrender & 10 Mar 2017 I paid the amount. After it I request to customer care for surrender my policy he told that Sir u can receive only 30% amount. Plz paid my full amount &surrender my policy. My contact no.[protected]

Dear Sir,

My policy no is[protected]. Taken in 29/08/2006.
I took a policy in year 2006 for rupees 24000. I paid one installment. And asked the executive and told him that i can pay only one time. He agree that. Even then i tried to login to my policy account for next year payment, But i could not able to login. I ask them to send the password. But even with that password I could not able to login. Again I send a email. But no reply. Now after 10 years, they are calling me and telling that you will get only 7 thousand. After hearing this i got frustrated, become speech less, heartbroken, not able to do any work, always feeling about their cheating. Please help me to get at-least the money i paid 10 years back.

Kindly cancel mentioned policy with immediate effect as I am holding almost 5 policies of max without explaining any proper features & benefits of the product. Now I have shown all the policies to one of my relatives & understood the implications of running such plans. My money is only reducing in this. I am a retired person and cannot pay premiums

Subject : performance update max life insurance policy no:[protected]

Dear sir,

This mail is in continuation with earlier mails and communications addressed to max life insurance in last more than a weeks time. I have not been able to get any response despite repeated mails and phone calls. My compliant was registered vide ticket no. 18225022. Earlier my statement of account dated
14th april 2017 was discussed with mr. Rakesh
Kumar (Relationship manager, mobile number [protected]) on 17th april
2017.in my personal meeting with mr. Rakesh kumar in my office, i
Requested for details of deduction from my premium (Year wise) ever
Ince the policy took effect. Moreover my policy is not having any
Growth and is running in losses to me despite the market being bullish
Now. Mr. Rakeskh kumar promised to mail me the details in next 48 hours
After consulting his seniors. To my utter surprise, he did not
Respond. On repeatedly calling him, he asked for another day to
Respond. Later he stopped responding to my phone calls.
When i called mr.
Satija ([protected]), he was busy in the meeting and promised to call
Back in an hour but unfortunately he did not have the courtesy to call
Back. Subsequently after few hours, i spoke to mr. Satija about my
Problem but he was not able to give me any answers. From this scenario
It is clear that max life insurance is hell bent on cheating customers
And is least interested in sorting out their grievances. I hope, you
Would look into this matter personally and reply my queries point wise
As soon as possible with utmost honesty : —

1) if my agent has left the company, how many times in last seven years
Did the relationship manager visited me to clarify as to why there is
No growth in the funds.?

2) what are the reasons of downfall of my shares when the market is
Bullish (Around 30, 000)?

3) how the number o[censored]nits allotted to me in april 2016 have got
Reduced/decreased over a period of time? The market value of allotted
Unit can change but not the number o[censored]nits.

4) how much amount of my premium has been looted/siphoned from me by
The company without taking into consideration my profit?

5) is there any way to improve the current situation in this policy? Can
There be reallocation/transfer of funds to increase the nav?

Thanks and regards.
Dr. Ravinder kumar pandita
[protected]
[protected]@gmail.com
[protected]@rediffmail.com