Maxbhi / Elcotek Telecom Complaints & Reviews

I have ordered a Narzo 10 display glass combo. But it is defective. Means, the display is not working. I made sure that the warranty seal is not broken. I raised support call request. but no response from Maxbhi.

I dont want replacement. I want refund for my order.

I have placed order for samsung galaxy M01 mobile display by today (05/03/2021) evening 6.40pm. But the mobile is totally damaged and it is not working. So I want to cancel my order[protected] and please refund the amount

I ordered a display for MI A1. The display was faulty when I connected it with my phone. I uploaded the images and they straight away refused the replacement request. Please help.

Order ID : 3043501
Order Date and Time : 4:50 PM 30th Jan 2021
I ordered LCD Touch Screen Digitizer, Later cancelled it. i paid it through pay-tm and did not yet got the refund.
i requested customer support. but no responses seen and no call back from their team.
Request urgent action on this issue.

ORDER ID 3027952
Lcd With Touch Screen For Lenovo Tab 4 8 16gb Lte Black By - Maxbhi Com LCD with Touch Screen for Lenovo Tab 4 8 16GB LTE - Black (display glass combo folder).

Ordered display but got faulty display, sent the product by Professional courier by flight, got reply that received the product in damaged condition. Told them to send a short video and images of both front and back side but not received yet. Kindly replace or refund the amount.
Packed with thermocol and multiple bubble wrap, not possible for the product to get damaged.
sent photos which i sent and what they received.

Sir I purchased a new display combo for one plus 3T order number 3049504. But the touch screen is not working, the screen is still & freezing. So register my complaint and replace the One plus 3T combo

Hi,
I ordered an LG W30 mobile display unit including touch digitizer on MaxBhi.com. They delivered the item in box packaging with proper padding within. Upon opening the box I noticed that the protective cover of the unit had so many numerous fine scratches and one slightly deep scratch from bottom right towards the center of the screen. That scratch alone could be felt when I moved my finger across. Still I went ahead and installed the unit in my phone and connected the cables and turned it on, with hopes that if i find any issue I could return the item as there is one month warranty as long as I don't remove the protective film.
The display was found defective when i turned it on with vertical bands of black and white colors visible. Hence I disconnected the unit and verified that there was no physical bend or nudge apart from the scratches on the protective film.
I immediately raised a replacement request through their portal and they asked for more pictures and I uploaded it within some time (attached here). They approved the return and I shipped it in the same packaging with proper padding via courier. The item had NO physical damage and was in the exact condition they sent it to me and the protective film was still on it.
They received the product and rejected the replacement claiming there is physical damage and attached an image to support their claim. Attaching it here. In the image, they gave a circled indication to a spot behind the screen that appears to me like a nudge made out of a sharp object like a screw driver. I immediately responded with my pix I had taken before sending the item across and explained to them that such a sharp object piercing would never happen in the package I sent back to them. I had read earlier of cases online where MaxBhi purposefully introduce physical damage to deny replacment to faulty items they send. I hope to get a resolution to this from this forum and I earneslty request everyone to never trust their replacement policy. If the item works, good for you, else forget the money spent.

Mi a2 back camera order me sir camera not working with my mobile phone and I have so return to camera sir and refund to Cash my account sir please
Account no [protected]
Ifsc code :IDIBI000A024

Order ID : 3069520
Order Date and Time : 8:48 AM 11th Feb 2021
Request to cancel order at 9:35 AM. Support team escalated the request to senior authority. No refund received yet no call back from their team either.
Request urgent action on this issue.

For order id 3046871.I cancelled my order and now it shows You have to wait for atleast 15 days for money to be refunded to the bank account. This is not good.Its urgent.I dont want to wait, I want my money as soon as possible.Its not free.Provide me the transaction details if the refund process is initiated.

I purchased touch screen digitizer for Fusion5 4G Tablet 9.6 inch - Got a product with alltogether different cable configuration
I was confirmed by the technician that since the cable is different it wont work!
Requested replacement / refund
Got rejected - for no genuine reasons!
Seems I need to move to consumer court for fraud & forgery

My payment for one product was done twice and they told me that it was done only once when i contacted to my bank they said that the payment was done twice i contacted for 2 months they blocked my no and now after 2 months they called me and still they didnt gave my refund now its been 2 more months they just say we hace sent u but not a single ruppee has been transfered by them

I have ordered for xperia z5 battery from the site maxbhi.com but received the battery bigger than what I have in xperia z5 dual(E6683).

When I wrote to him they are asked for all the picture in spite, I have provided comparison picture( between mine phone battery and the battery received from the site maxbhi.com), they asked to open teh phone and sent the rear site connected battery picture. However this has been provided.

As of today 7 Jan 2021 they are asking to return the battery with my cost and they will send the another battery to me. They are not accepting the mistake done by them instead they are saying this is how support works.

I would recommend do not purchase from this site. Never even if they are saying it is free.

Refer the photo at following link

https://ibb.co/s9BvXbt

https://ibb.co/ZYrHLkv

08 jan 2021 update -----

Thsi si the reply I got from maxbhi
====================
Dear sanjeev Saha,
Apologies for the inconvenience caused.
I would like to inform you that it is clearly mentioned in our product details page and also in terms and conditions that Purchaser is responsible for all shipping costs on all products returned to us for exchange or warranty repairs.So you need to send the product back to us after approval of replacement request as we do not have any reverse pickup facility.
To confirm the same you can read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html
For any further queries or information, please feel free to reply back or call us on *******756.
Added By Piyush Negi On Date 08/01/2021, 10:33 AM
===================

Absolute fraudulent website
Display sent for my xaomipocophone F1 was recieved in damaged condition.
Would like to report this website as fraudulent and please if you want to avoid being cheated please don't buy anything from this website

I have order for a back body full housing and a volume button flux cable for Wiko U feel prime costing Rs 389 and 319 from maxbhi/ Elcotek telecom . I did not receive my order as the product fullfillment is zero .now i do not need the order there is no reply from site maxbhi.com plzz help me i want my refund back to my bank account my order no is #2987720 and #2987369

I ordered a product from Maxbhi today, 4 days have happened but not dispatched yet. Order No-2973017. please fix it.

I have received the faulty product( Manufacturing faults) and when i have send the product to repair or replace .
But as per the Company they received damaged product from courier company.
So they have refused to replace the product. Then i told them to repair manufacturing faults of the product and returned to me.
But not received positive response from their side

Why should i pay for their faults, if they have not send me the faulty product then this process never starts.

Order ID 2881059

Very Very bad experience

I have purachased realme display from maxbhi.com but i received faulty product then i returned to them asper their instruction. I had to pay courier expense from my pocket. Again they sent faulty product again i retuned and again they sent faulty product. This is the 3rd time iam recieving dead product. I think This company is fraud . They are telling they dont have refund policy but only selling dead products. Dont ever purchase from this guys you will get cheated like me

I have purachased LG G2 display(order id 2777287)from maxbhi.com but i received dead product then i returned to them asper their instruction. I had to pay courier expense from my pocket. Again they sent dead product again i retuned and again they sent dead product. This is the 3rd time iam recieving dead product. I think This company is fraud . They are telling they dont have refund policy but only selling dead products. Dont ever purchase from this guys you will get cheated like me

Maxbhi is such a scam site that they don't care about the customers, I hv ordered Samsung a8 plus folder and they hv send damaged folder and now they are declining replacement request.. I just want my refund or else a new folder in replacement...pls help