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Maxbhi / Elcotek Telecom Complaints & Reviews

www.maxbhi.com
2.5
Updated: Jul 1, 2025
Complaints 1624
Resolved
820
Unresolved
804
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Maxbhi / Elcotek Telecom reviews & complaints page 27

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R
rtimchen
from Dhekiajuli, Assam
Nov 22, 2020
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Sir/ madam,
I ordered a product on 29th October with order id as 2832284 and got delivered on 5 nov . I have ordered a mobile display with adhesive glue . However as I was installing the display, it wasnt completely compatible with my phone and so I opted for return but as of now I have not received any call or messages from the customer service
Please, also someone take the initiative to shut down these online service beacause of this poor customer service.
They sell you the product and promise us return but They are not able to provide any service as they didn't provide or accept any return product.
What happened to me doesn't have to happen to anyone anymore.
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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    C
    callraj2002
    from Kottapalli, Telangana
    Nov 17, 2020
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    Address: Hyderabad
    Website: Maxbhi

    While purchasing a display of Micromax due to net issues and mobile software problem i mistakenly selected Touch and Display for Q4311 instead of for Q417. I did requested for replacement (not refund) immediately on receipt of package.

    Despite repeated reminders and messages, they are not at all supporting. Neither iam a reseller nor a servicing man.

    Dont know what to do with, and unable to get the needed one.
    +2 photos
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      A
      Anshul Kaul
      from Bengaluru, Karnataka
      Nov 17, 2020
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      I have purchased one product from maxbhi and by mistake I had ordered wrong display panel by mistake when I opened the package the same didn't match to my mobile there was a little delay in opening the package as I was not not avalible other wise I would have highlited the concern earlier

      I requested multiple times for the replacement of the same but seems we are too much process oriented and not thinking of customer concern

      Would like to look into this and help me resolve the issue

      Waiting for a positive responce

      Your dissatisfied customer
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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        K
        Kumar1985anil
        from Fatehabad, Haryana
        Nov 17, 2020
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        Address: V. P. O Pandoga, Chack Majra
        Website: N/a

        Order #[protected]/10/2020, 05:47 PM) Wrong model dispach and i am not recieve wrong model i am same day request correct model but u dispach wrong model, i am requesting to you please my correct model other wise I am going to cosumer court and leagal action, i am totally harrashfeel, f
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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          P
          Pavankumar Mvnr
          from Surat, Gujarat
          Nov 15, 2020
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          Battery stopped working after 3months.

          Hi sir,

          My order id is 2482289 raised on 11th July 2020.

          Now today is 15th November 2020.

          Battery stopped working. I need replacement or refund.

          Help me.

          I have called your support number. No one responded....
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          S
          shajii
          Nov 11, 2020
          Resolved
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          Resolved

          Website: maxbhi.com

          Order id: 2686852::maxbhi cheated me by selling a faulty / malfunctioning mobile display combo unit after getting money.there is no proof that they are dispatching good working product but when i requested for replacement / repair of product they are making stories in the name of policy.after two months of follow up they deceived me neither not providing any refund nor fixing the fault.it is purely looting hard earned money even in this hard time of corona pandemic condition from the poor.totally fed up for buying from this shameless company.
          +2 photos
          Dec 2, 2020
          Complaint marked as Resolved 
          Finally the company has responded to the stated issue genuinely by providing replacement item.I have received the replacement product and i hope the item should be in good working condition (yet to confirm from technician)as per product description mentioned in their website.Thanks a lot to both consumer complaint platform and maxbhi company for prompt action which gives us hope to our Indian consumers...
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          View replies
          Still there is no proper action taken either for repair /replacement or refund.First product what i received is from dead phone and not a new one.There is no evidence that company is selling tested / working product but simply replying back as they have received damaged product. Company is making money by writing these fraudulent story without replacing or refunding..
          Reply
          True Shaji, It is unfortunate that there is no true reviews in their site to make out the quality of the supplies. I too had the same bad experience but I placed the order just before you posted this and missed this valuable feedback.
          Really disturbing situation and I hope customers would not get cheated like this anymore.
          MaxBhi should change the way they operate and dont realize that the money they get from Customers is their bread and butter.
          Reply
          i orderd a display combo on maxbhi wesbsite the order id is #3254845 the status shows always under process 1
          i try to call the customer support but they did not respond my call when will i get my product

          Order id -2686852 ::Not providing replacement / refund after selling faulty display combo unit - Comment #3829027 - Image #0
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            R
            rtimchen
            from Dhekiajuli, Assam
            Nov 8, 2020
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            Address: 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh New Delhi New Delhi District Delhi India - 110005

            Sir/ madam,
            I ordered a product on 29th October with order id as 2832284 and got delivered on 5 nov . I have ordered a mobile display with adhesive glue . However as I was installing the display, it wasnt completely compatible with my phone and so I opted for return but as of now I have not received any call or messages from the customer service

            Please, also someone take the initiative to shut down these online service beacause of this poor customer service.
            They sell you the product and promise us return but They are not able to provide any service as they didn't provide or accept any return product.
            Kindly please help me out.

            My contact details are as
            imchen.[protected]@gmail.com
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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              R
              rtimchen
              from Dhekiajuli, Assam
              Nov 7, 2020
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              Address: 88, Navyug Market, Ghaziabad

              Sir/ madam, I ordered a product on 29th October with order id as 2832284 and got delivered on 5 nov . I have ordered a mobile display with adhesive glue . However as I was installing the display, it wasnt completely compatible with my phone and so I opted for return but as of now I have not received any call or messages from the customer service so please help me out.
              My contact details are as
              imchen.[protected]@gmail.com
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                R
                rtimchen
                from Dhekiajuli, Assam
                Nov 6, 2020
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                Address: Ghaziabad

                Sir/madam,
                I was very pleased with the speedy delivery of the product from maxbhi/ Elcotek Telecom as I have ordered a product with
                Order ID #2832284 . I have ordered a spare mobile display However the product was not good as expected when I installed it on my phone. I wanto return it . Please help me out.
                I would be thankful.
                My contact details are as
                imchen.[protected]@gmail.com
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                  J
                  jitin9696
                  from Delhi, Delhi
                  Nov 1, 2020
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                  Address: Delhi

                  I ordered moto z2 play display.i recived on 28oct and firstly checked the display but there are too many vertical lines showing..show i again packed the display in original packaging and return to maxbhi without any damages.i uploaded too many pics or display before sending the display.now maxbhi said the product is damaged.maxbhi send an image there is no damages.they said lens damage.how can i know that the product shipped by maxbhi was not damage.
                  +2 photos
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                    R
                    rtimchen
                    from Dhekiajuli, Assam
                    Oct 30, 2020
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                    Address: Ghaziabad

                    Sir/ma'am,
                    I have ordered a product on 29th October on Maxbhi.com not knowing how the online website was. I successfully ordered the product but the details for the status of the ordered product are not good and whenever I try to cancel it, it is unresponsive.
                    I think the overall management is unresponsive in resolving my issue . Please Help me .
                    They have given me only this details
                    Order ID #2832284

                    Please help me to get the refund and if this company is fake then please somebody take the initiative to shut it down .
                    My contanct details are as imchen.[protected]@gmail.com
                    +1 photos
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                      R
                      rtimchen
                      from Dhekiajuli, Assam
                      Oct 29, 2020
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                      Address: Ghaziabad
                      Website: Maxbhi.com

                      Sir/ma'am,
                      I have ordered a product on 29th October on Maxbhi.com not knowing how the online website was. I successfully ordered the product but the details for the status of the product are null and void. I am unable to track my product status. I think the management is unresponsive in resolving my issue . Please Help me .
                      They have given me only this details
                      Order ID #2832284
                      Please help me and if this company is fake then please somebody take the initiative to shut it down .
                      +1 photos
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                        K
                        Kyu
                        Oct 28, 2020
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                        Address: Ghaziabad Uttar Pradesh
                        Website: Maxbhi.com

                        Hi, I ordered LCD with touchscreen for Samsung Galaxy J5(2106) order ID 2814697 and it was delivered on 27/10/20. The product was dead having no display and also slightly broken from top edge. Now the seller (Maxbhi) is refusing to replace or refund it whereas company claims one month replacement warranty. Very unethical and cheating behavior.
                        +1 photos
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                          P
                          Princ kohli
                          Oct 19, 2020
                          Resolved
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                          Resolved

                          Address: Maxbhi.com 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi - 110005

                          I have purchased the battery on Battery on 9 September and they have sent me the battery which is not compatible with Motorola 2nd generation mobile. So i request them to pickup the product and sent me the compatible one.Their response is bad they want me to send them product with my courier charges.
                          Your replacement request with reference number 25560 has been approved. Which means, you can now send the product back to our facility (before the warranty ends - 9 November).
                          Upon arrival, our team will check the product for the problem(s) reported by you & if all found as per the problem (within our warranty terms and conditions)
                          +2 photos
                          Oct 19, 2020
                          Complaint marked as Resolved 
                          It is not resolved yet i don't know why it is coming resolved.
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                            J
                            Jokalifa Jojo
                            Oct 18, 2020
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                            Address: Assam

                            You guys send me without checking the product and send me the dead display itz not working ... You guys show good image and good product but the product on the box are not same...it's like fraud shop...
                            So now I need good and new display...so do something so that buyers and sellers be happy that's it...
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                              J
                              Jokalifa Jojo
                              Oct 18, 2020
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                              Address: Asssam northeast India
                              Website: Mexbhi

                              They send me without checking the product and dead display, my first mexbhi shopping I'm totally desapoint... please do sent me the new one and good one so that seller and buyer also be setisfied. My address is far from you so that you guys send me bad product because of long distance if this system goes on then your company will be soon stop...
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                                ആ
                                ആദർശ് K. A
                                Oct 15, 2020
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                                Address: Elcotek India Private Limited 88, Navyug Market, Ghaziabad UP - 201001

                                Nb: ORDER #: 2731183

                                Sir/Madam,

                                I happened to purchase an" LCD with Touch Screen for Xiaomi Redmi 7 - Black (display glass combo folder" from Maxbi and received the product on 23/09/2020. During the time of testing the product. I've found out that the touch function was not working and as soon as possible I've filed a replacement request on their website and as per their instructions I've sent back the product
                                Now they are saying that I've damaged the product and they can't provide a replacement
                                Sir/madam I am helpless here all I have is a video that I took just after testing https://youtu.be/SpzNPLgCIM0
                                I hope you look into this and provide a reasonable solution
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                                  T
                                  Tenzin Wangdu
                                  Oct 12, 2020
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                                  Address: 319, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi 110005

                                  Order#2783534
                                  Paytm cash Trans ID #[protected]
                                  I ordered display for my Samsung C9pro on the 10th of October 2020 on maxbi.com.the amount of Rs 3389 was deducted from my Paytm added balance but the order failed.

                                  I wrote to paytm about the incident and they mailed me following statement:

                                  We would like to inform you that your transaction of Rs. 3389 to Elcotek India Pvt Limited under order 2783534 was successful

                                  Kindly note that the delivery of products or services solely depends on merchant's service and delivery policy. So, we request you to coordinate with Elcotek India Pvt Limited for confirmation of services/product delivery.

                                  Yet I didn't receive any confirmation from Maxbhi.com about my order.
                                  I highly doubt that they would refund or send me the product that I ordered.
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                                    I
                                    Iambhomia
                                    Oct 11, 2020
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                                    I request no one should buy any product from maxbhi because they have all low quality products. I have 332 ₹ in my e wallet but i don't know why I can't transfer that in my bank account or paytm wallet. No matter how many times I have called them and requested a callback. No body calls, please look into my case.
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Oct 12, 2020
                                    Updated by Iambhomia                                     Order #2774397 for this order.
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                                      A
                                      Akash Lucky 22
                                      Oct 5, 2020
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                                      Me ordered 10 or g touch digitizer order no #2729624 this product delivered and that's product not compatible with my mobile I want return this product refund my amount
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