Maxbhi / Elcotek Telecom Complaints & Reviews

My name: Sreejith.s
my email associated with the maxbhi account: [protected]@gmail.com

i ordered two products from maxbhi.com on april 30, 2021 and may 1, 2021. The order details are,

first product
order id : #3253515
product : LCD with Touch Screen for Xiaomi Pocophone F1 - Black (display glass combo folder)
price : 1, 379.00 Rs.

second product
order id: #3253962
product : 32 Pieces Screw Driver Set for Xiaomi Pocophone F1 - Magnetic Repair Tool Kit and
Glue Adhesive Gum for Xiaomi Pocophone F1 (LCD, Frame & Touch Pasting) - 50ml

I no longer need these products. I want my money back. But i can't cancel these orders.

Dear sir
ID-#3300520
I want to cancel my order because wrong product purchased .
I want my money refund back

Dear sir, as I have ordered a combo display of f11 oppobut not received any information how many days it will take to reach me .so then I have purchased that from my local market that is double of your price.so please refund my amount .I don't required any more.

It's been more than 10 days since i had placed my order.

As per my knowledge courier services are still running in this pandemic, then why you are not sending it .

I know it's lockdown due to pandemic...i[censored] are not delivering products and giving reason of pandemic...then why the hell are you accepting orders and taking payments...

And whatever payments you have taken...i[censored] are unable to deliver and CUSTOMERs are asking their money back so why aren't u refunding...###

I want my money back. I had ordered front glass of my Micromax IN 1b on 3rd May 2021. I am not getting any kind o[censored]pdate on my order. Your company is not answering any of my calls or emails. As I wanted the order as soon as possible but I am not getting any update on it so I want my money back I will repair it locally

Sir,
Iam a usual customer to maxbhi and i ordered a screen digitiser combo for Asus zenfone max m2 at 20/04/2021, 11:10 AM.
but they haven't give exact time and date for delivery.
sir till iam not getting any information about it.
so please sir help me im helpless.

Sir
I have recently order a product but I want change the colour of the product from gold to white which I have ordered

As i have order a spare for ipad, now it is showing that it is completely shipped, but am not able to track the shipment, its more than 2 weeks.so please give me a solution

I had ordered display replacement for Asus Zenfone Max pro m2 on 22 April, they've not even shipped it even after 15 days, I want refund atleast, they're neither picking calls not responsive anyway, worst company, it's my hard earned money, I wanted urgent repair for my phone, now what shall I do?

No one is updating about my package...neither they are providing customer support

Ya kab takh aay ga

Date of the incident :- 1 May 2021
Order Number:-3254235

I want to cancel this order because it is not shipped and it is delayed . I have waited for 5 days and tried to contact you on your number [protected] hundred times but nobody picked up the call and have courtesy to call back .Now I am frustrated that I don't want your LCD whatsoever I want only my money back .

It is really frustrating that I trusted this company I still gave chance after reading lot of negative reviews.

I ordered a mobile touch display and frame from this website, which has not come up till now and neither have I made the payment while I am getting it.

Since one month my replacement not done, I send faulty part with speed courier wast of 500 rupees extra, now I request them to cancel my order and refund my amount, I will do repair at local store as delhi lock down is my problem, they are not at all listing to me,
I need my refund still, 1 month max be playing with like anything worst response and torchering customers . Order #3168489

I am send my one order maxbhi.com. one charger. Not received my charger dead slow performance. So cancel my order. I am taked new charger .i am telling support team cancel my order and refund. Maxbhi.com side no cancel my order telling me.

As per online purchased item and received dated 09 Mar 2021 but checked that material was defected as mentioned (not detected by any device in Bluetooth device) so I have placed return request and instruct me to return the item to maxbhi.com by DTDC courier TRACKING NO.: W00743363 with my own expense which was Rs 150 born by me. and as they received material on Tue, 16th Mar'21. But they have sent me the same defective product me without rectifying or replacement. so I inform you that it is the same item you send again and not rectified nor replaced. so they again asking me to send it back again at your own expense because the return courier charge will not bear by the company as per their policy. so I told them that material received defective is not my fault and you have already sent defective and again sending the defective without even checking materials which are not customer fault so I told them that courier charges will not bear by me if so I need my courier charges to refund otherwise refund my completely amount of device purchased. or you can pick the materials from my home. and now I had paid (150+150+43) Rs343 for on returning their defective pieces.so please refund my item amount + sites returned cost which was not consumers fault

I have ordered lcd combo for iphone 7 but they sent me defective lcd twice, every time i have to return it on my expenses & this time haven't received it yet

My order id #3165293
received defective display for leeco le2 mobile.
i returned the product with original packing without tampering any warranty seals and stickers. Now they are not replacing my product.

replacement id is #32619.

i had incurred a loss of rs 1599 for the product
rs 120 for courier
i need a refund for my order.

I have ordered a iphone 6 touch folder from Maxbhi.com and i recieved a defective piece. I informed the company with in a hour of recieving product. I sent back the product with in warranty period. They were saying i have violated company warranty condition. I was not aware of those conditions as it was not with the product only displayed on their website. After several talks they refunded my money but deducted 700 Rs for shipping and handling. I have duped for 700rs as company has provided me a defective piece and even i have sent back the product on my own.

First time SAMSUNG M20 COMBO purchased, Order ID #[protected]/07/2020, 11:53 AM)
THIS IS SUPER QUALITY AND PERFECT FIT.

NEXT TIME, samsung m20 combo ordered- Skt combo (order id #[protected]/02/2021), this is not compatible so I replaced another combo (skt company)
Replaced combo installed my mobile, this is also not compatible (wider black border of touch screen glass, like smaller display mobile).
This is combo not satisfied.

so

I PURCHASED ANOTHER ONE M20 COMBO.
THIS SKT COMBO NOT COMPATIBLE