I)My order no is #444008, still you haven't shipped the item, why? please refund my money as earliest. tnx id[[protected]FPG385843O040317x7698]
II)And also refund my money for the failed transaction tnx id[[protected]@824313].
i tried to contact customer care, they are not picking up my call, and also there were no response towards sent mail.
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. It has been completely shipped from our-end and the shipment id is - Z20196920 shortly the product will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Mar 16, 2017
Updated by Dhinesh Kumar D Atlast you shipped the order after taking up long time, But it is clearly mentioned that it is for redmi 2 prime, but the one you sent is incompatible with redmi 2 prime, please initiate the return request and refund for the order..
Mar 17, 2017
Updated by Dhinesh Kumar D process the return request #723
Verified Support
Mar 18, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Your replacement will be done by the replacement team, Kindly follow our replacement process we had already sent you the mail on your registered mail id regarding the same and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Mar 18, 2017
Updated by Dhinesh Kumar D Dear Maxbhi / Elcotek Telecom,
I don't want replacement, i need refund. I don't want to be fool once again.
Verified Support
Apr 15, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been Initiated from our-end shortly it will be credited back in your same bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Apr 30, 2017
Updated by Dhinesh Kumar D Dear Maxbhi / Elcotek Telecom,
Where is my refund for my order 444008, more than two week passed still not received money in bank account. don't cheat customers.
Verified Support
May 12, 2017
Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been completely done from our-end Kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved