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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jul 1, 2025
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Maxbhi / Elcotek Telecom reviews & complaints page 69

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R
Rupeshkumar Varma
from Mohpa, Maharashtra
Apr 2, 2017
Resolved
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Address: New Delhi, Delhi, 410507
Website: www.maxbhi.com

Hi,

I have order a digitizer for my phone and due to some reason the order haven't got fulfilled and I cancelled the order. Post cancelling I asked them to refund it to my bank. Its been 10 days and refund is still pending to my bank. On their website they say they have refunded to my bank(freecharge), but by checking with my bank(freecharge) I haven't yet received it.
Kindly do the needful.
+2 photos
Apr 7, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Rupesh Varma Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #452706 with maxbhi.com. Your complete amount has been refunded from our-end and the refund bank reference number is - 8kzhmlu6CEbjsd_2977953_1, Kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Today i took my parcel from the office and went home. When i opened the pack it has 2 items but the other was a glass panel of iphone 4 was broken.the glass was completely damaged . I believe that it is damaged by the postal service or the maxbhi company giving me a defective item. I need refund or replacement of the product.

Not yet refunded the amount - Comment #2699058 - Image #0
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    A
    azhagu mariappan
    from Delhi, Delhi
    Mar 30, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, New Delhi - 110005
    Website: maxbhi.com

    My name is Azhagumariappan, I ordered moto g2 charger. but not matching the charger and when I gave the complaint they are simply saying they will check 3 times and only send. Maxhbi worst worst customer support and delivery. Don't buy there.my order id number 443888, replacement order id #740 alredy lot of send mail. but no response what can i do ?
    +1 photos
    May 8, 2017
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Hello Sir, I ordered Housing of Samsung S5570 of Rs333, order cancelled by the seller, I selected to refund my money to my bank account but Even after 15 days has passed but money yet not refunded to my account. My order number - #450362

    Charger replacement - Comment #2693787 - Image #0
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      P
      P Prabhakar reddy
      from Hyderabad, Telangana
      Mar 30, 2017
      Resolved
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      Resolved

      Address: 600082

      I have placed above order on 22/03/2017 for motokey ex109 battery .
      order found cancelled 25/03/2017.
      Amount is in e wallet as points.I do not need any product from these people any more.
      I requested through mail for refund with request no:159073 on 26/03/2017, to my original payment bank.
      Date Action
      25/03/2017, 01:14 PM Status Change
      Refunded to eWallet - Cancelled
      25/03/2017, 01:14 PM Status Change
      Under Process #2 - Refunded to eWallet
      24/03/2017, 10:49 AM Status Change
      Under Process #1 - Under Process #2
      23/03/2017, 10:59 AM Status Change
      Approved - Under Process #1
      22/03/2017, 09:08 PM Status Change
      Incomplete - Approved
      22/03/2017, 09:05 PM Create
      May 7, 2017
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2017
      Maxbhi / Elcotek Telecom Customer Care's response
      Dear Mr.P PRABHAKAR REDDY Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #454584 with maxbhi.com. As per your request we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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        W
        Wilfred Francis
        from Perumbavoor, Kerala
        Mar 28, 2017
        Resolved
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        Resolved

        Address: Ernakulam, Kerala, 686671
        Website: Maxbhi.com

        Please help me getting refund for order no #450016
        Its pending for long time the total amount is Rs 816. Kindly transfer the account to my bank account at the earliest.
        I have ordered for "Touch Screen Digitizer for Motorola Moto G2 8GB - White" my order was approved by Maxhbi .com and amount of Rs 816 was deducted from my account. After next day maxbhi.com informed that the product is not available and order is cancelled. So, I applied for refund of the amount but it is not yet refunded. I will be highly greatful if my amount is refunded at the earliest...Please help me.. our Narendra Modi govt. please help me
        +1 photos
        May 6, 2017
        Complaint marked as Resolved 
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Please help me getting refund for order no #487096
        Its pending for long time the total amount is Rs 196. Kindly transfer the account to my bank account at the earliest.
        I have ordered for "LAVA SPARK 250 - MOBILE BODY" my order was approved by Maxhbi .com and amount of Rs 196 was deducted from my account. After next day maxbhi.com informed that the product is not available and order is cancelled. So, I applied for refund of the amount but it is not yet refunded. I will be highly greatful if my amount is refunded at the earliest...Please help me.. our Narendra Modi govt. please help me
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          H
          himanshu0094
          from Jahazpur, Rajasthan
          Mar 28, 2017
          Resolved
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          Resolved

          Address: Ajmer, Rajasthan, 305001
          Website: www.maxbhi.com

          Dear Sir /Ma’am
          I ordered a product from the website maxbhi.com.
          I made all the necessary payment, but after 10 hours the seller cancelled my order. They refunded the amount to my e-wallet which can be used for buying another product. every time I order something seller cancel my order and my money get stuck in e-wallet.

          My order number is 448973 and My amount is 387.00/- and I want money refund in my bank account / Pay Tm E-wallet, I was sending you so many messages, but till date my money is not in my bank account so I request all o[censored] please refund my money, otherwise I m going to consumer court, please take seriously .
          +5 photos
          Mar 29, 2017
          Complaint marked as Resolved 
          they transfer my money to Pay Tm
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2017
          Maxbhi / Elcotek Telecom Customer Care's response
          thank you for updating sir
          Apr 05, 2017
          manjunatha maa's response
          Please sand the right display combo

          No matching in the touch pad combo plz sand the right display for Sony Xperia z5 premium e6883 plz sand the first

          Want refund money from maxbhi e-wallet to bank a/c, paytm wallet - Comment #2696289 - Image #0
          Want refund money from maxbhi e-wallet to bank a/c, paytm wallet - Comment #2696289 - Image #1
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            M
            manikandan08
            from Karur, Tamil Nadu
            Mar 27, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110005
            Website: www.maxbhi.com

            I ordered one product and my order was cancelled. so i request to refund my money, they initiate the refund (order id #441800) on march 6, 2017 but there is no refund my money to bank account, they don't response it, please help me to recover my money, belows are they sent me via mail on march 6

            Greetings from Maxbhi.com,

            We are writing to confirm that your refund for Rs. 75.48 has been processed for your Order # 441800.

            The payments will be reversed and credited back to your account in sometime via the payment gateway which was used to make the payments at the time of ordering. If you paid for your order using credit/debit card or net banking, it may take up to 7-10 business days for your bank to credit the refund amount to your account.

            For any further query or information, please email us at [protected]@maxbhi.com

            Thank you for choosing Maxbhi.com.
            May 6, 2017
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Verified Support
            Apr 05, 2017
            Maxbhi / Elcotek Telecom Customer Care's response
            Dear Mr. Manikandan, as i can check your order closely as per your request for refund to bank it has been completely refunded from our-end on 6-3-17 itself request you to kindly check with your acquiring bank account and confirm us too. so that we can be able to help you in this regard
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              A
              ashitosh.rawat
              from Panaji, Goa
              Mar 23, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110005
              Website: www.maxbhi.com

              Its almost two weeks and i checked my credit card...no refund till yet
              stop cheating and fooling people...refund my money asap.

              Order #441780
              07/03/2017, 11:13 PM Status Change
              Refund to bank - Cancelled
              07/03/2017, 11:13 PM Status Change
              Cancelled - Refund to bank
              07/03/2017, 02:32 PM Status Change
              Refunded to eWallet - Cancelled
              07/03/2017, 02:32 PM Status Change
              Under Process #2 - Refunded to eWallet
              07/03/2017, 02:32 PM Status Change
              PSD - Under Process #2
              02/03/2017, 06:15 PM Status Change
              Under Process #2 - PSD
              02/03/2017, 10:39 AM Status Change
              Under Process #1 - Under Process #2
              01/03/2017, 11:02 AM Status Change
              Approved - Under Process #1
              28/02/2017, 05:13 PM Status Change
              Incomplete - Approved
              28/02/2017, 05:11 PM Create
              Mar 29, 2017
              Complaint marked as Resolved 
              finally got refund on 28th march 2017
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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                A
                Abdullah Fowzan
                from Chennai, Tamil Nadu
                Mar 21, 2017
                Resolved
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                Resolved

                Website: www.maxbhi.com

                Hi there, I ordered for a full body housing case for my Huawei G525 on Mar 6 2017, order ID 445529 the order was placed using my Paytm Account. Unfortunately the order was cancelled by the seller.I think the seller ran out of stock.now my is in eWallet .Ever since I have been trying to contact Maxbhi for getting a refund but they are not responding to my request I called them once and the customer Care executive gave me a refund request, the ID is 6953
                They promised me that it would be done within 24 to 48hours but it's been a week now.
                Mar 21, 2017
                Complaint marked as Resolved 
                Well thank you for your support i have recieved my refund
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2017
                Maxbhi / Elcotek Telecom Customer Care's response
                Dear Sir
                Thankyou for updating and confirming the same sir
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                  A
                  Amit Gudka
                  from Ahmedabad, Gujarat
                  Mar 21, 2017
                  Resolved
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                  Resolved

                  Address: Valsad, Gujarat, 396195
                  Website: Maxbhi

                  Dear sir/mam
                  I want to cancel my order because it is not compatible for my phone REDMI 1S by mistake I had made the order so now I want to cancel the order .

                  My order ID is 453457
                  10:04 AM

                  So sir please try to cancel my order and get refund... Payment is done by PayTM
                  I request you to Cancel my order

                  Product is Touch screen digitiser REDMI 2 black
                  I don't need this product...

                  Thank you
                  Mar 21, 2017
                  Complaint marked as Resolved 
                  111111111
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2017
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Sir
                  Thankyou for updating and confirming the same sir
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                    P
                    Prabhu N Ponmudi
                    from Vijayawada, Andhra Pradesh
                    Mar 21, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 605008
                    Website: www.maxbhi.com

                    I've ordered a panel and battery for my Motorola v70 for Rs.869 on jan 28th even after few weeks no response from them then after a month they say order cancelled and the money is in their e-wallet which I need to apply to get it back in my account which I did and they say it will be credited in ten fifteen days time but till now I didn't received anything moreover my money got dedected from the ewallet also.. Been trying their customer care no.s and things but no response.. I want my money back imm.
                    Apr 21, 2017
                    Complaint marked as Resolved 
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2017
                    Maxbhi / Elcotek Telecom Customer Care's response
                    Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
                    Maxbhi.com have cancelled my order No.448085 and kept the refund in their e - wallet . The amount should immediately be transferred to my bank account.
                    Regards
                    Sujoy Saha
                    I order 2 times motorola ex119 lcd display with complete assmebly . order will be cancelled what is the reason tell me? ur worst service in, reply me
                    I online ordered a product on 26th Feb;2017. My order I was 440388. My payment was 1017.97rs. Pls help me to transfer the amount into my account.
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                      R
                      R Bobby
                      from Ichchapuram, Andhra Pradesh
                      Mar 18, 2017
                      Resolved
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                      Resolved

                      Address: 110005
                      Website: Maxbhi.com

                      Dear Sir,
                      I purchased a LCD with Touch Screen for Good One Spark - Gold (complete assembly folder) through online shopping with Maxbhi.com. I paid its whole amount through net banking with the lack of product availability company was not be able to provided the desire product to me after that i apply for refund the amount and company also agree with this (Dear Jayakumar S
                      Greetings from Maxbhi.com,

                      We are writing to confirm that your refund for Rs. 2232.81 has been processed for your Order # 436246.

                      The payments will be reversed and credited back to your account in sometime via the payment gateway which was used to make the payments at the time of ordering. If you paid for your order using credit/debit card or net banking, it may take up to 7-10 business days for your bank to credit the refund amount to your account.

                      For any further query or information, please email us at [protected]@maxbhi.com

                      Thank you for choosing Maxbhi.com.
                      But the amount is not credited yet so please do the needful to me.
                      +2 photos
                      Apr 20, 2017
                      Complaint marked as Resolved 
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 20, 2017
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Mr. Jayakumar S Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #436246 has been completely refunded from our-end, Kindly check it with you bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                        R
                        Rakesh Kumar Nayak 29
                        from Bengaluru, Karnataka
                        Mar 17, 2017
                        Resolved
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                        Resolved

                        Address: 560037
                        Website: Maxbhi.com

                        My order no 450056 my order is cancel by maxbhi & my money is refund in e wallet, I am refund in my bank account ewallet money msg send by maxbhi 5-7 days refund u bank, but till date my money is not in my bank account so I request all o[censored] plz refund my money, otherwise I m going to consumer court, plz take seriously not joking, tum logo ne bhut ka chuna lgaya hai jald hi ak court se letter send karawat hu tum logo be e businesses ka majak samjh rakha hai Kay, ...
                        Apr 18, 2017
                        Complaint marked as Resolved 
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 18, 2017
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Mr. Rakesh Nayak Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #450056 with maxbhi.com. As we receive a confirmation for refund to bank we had already initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                          P
                          Pallab1
                          from Delhi, Delhi
                          Mar 18, 2017
                          Resolved
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                          Resolved

                          Address: East Khasi Hills, Meghalaya, 793001

                          Please help me getting refund for order no #445203 and Order #436584
                          Its pending for long time the total amount is Rs 632. Kindly transfer the account to my bank account at the earliest.
                          I have ordered for LED screen for my SOny eriction mobile C510 my order was approved by Maxhbi .com and amount of Rs 632 was deducted from my account. After 3 days maxbhi.com informed that the LED is not available and order is cancelled. So, I applied for refund of the amount but it is not yet refunded. I will be highly greatful if my amount is refunded at the earliest
                          Apr 18, 2017
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Mar 18, 2017
                          Updated by Pallab1
                          Maxbhi/ Elcotek Telecom is a fraud company. Everyone should stay away from it.
                          Verified Support
                          Mar 18, 2017
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Pallab Sharma Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As confirmed with you on call complete refund amount has been received by you in your same account. So i would request you to please mark the issue resolved.
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                            D
                            dulfavas vp
                            from Edakkulam, Kerala
                            Mar 15, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 680507
                            Website: www.maxbhi.com

                            Fed up with this maxabhi.com.if I file a complaint they will call for convincing.then make some fake promises and then afterwards no reply.they are making fun of people.if I order anything, first they will say the purchase is in process, then after one day, they will say that the item is not in stock .so your money will be refunded successfully to your e-wallet and you know you can purchase in future.then I should argue with them to transfer it to my bank account.then will send a confirmation request id for refund.then afterwards, no reply.
                            My order id is 448356. I paid rs.863 for the item.and interesting thing is that, this the fourth id for the same product which I ordered.the order number is changing due to shortage of stock.plz hlp
                            +1 photos
                            Apr 17, 2017
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            I had ordered LCD screen of samsubg chat 3353 on 3:08pm dated 13/11/16 on maxbhi.Com. Order no. #380735. But i didn't received my product. And Money refunded on Maxbhi e wallet on 3:49pm dated on 22/11/16. Now i didn't received my display and cant use my e wallet money on any other way. Plz help. Either return money or give display.
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                              9
                              9896535468
                              from Allahabad, Uttar Pradesh
                              Mar 13, 2017
                              Resolved
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                              Resolved

                              Address: Bhiwani, Haryana, 127306
                              Website: Maxibhi.com

                              R/Sir
                              i ordered(order no 423900)for Siemens A76 battery pay 238rs but order got cancelled i ordered Micromax A36 battery order no 426095 for pay 61 rs ordered no426136 but order got cancelled amount is in maxbhi wallet 238 but I want my money 299rs to refund to my bank account but there no option to do that and also no response for maxbhi customer service and they are not responding the call also I am pissed off with behaviour of maxbhi and so I am leaving this message to maxbhi to refund my money and also I want to add one more thing 431885 this is reference no given from maxbhi regarding this issue to be solve
                              Sitender mishra
                              Apr 14, 2017
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2017
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Sitender Sir, , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your this Orders #426095, #431885, #426136 is Failed means we haven't received the payment for these orders and your Order #423900 has been completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                D
                                dulfavas vp
                                from Edakkulam, Kerala
                                Mar 11, 2017
                                Resolved
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                                Resolved

                                Address: Thrissur, Kerala, 680507

                                I wanted screen digitizer for Lenovo s1 gold.i make the wrong order by mistake and ordered for Lenovo s1 lite. when I look for the order cancellation no option was found.so please refund the cash to my bank account.my order id is 448287.plz don't transfer it to e-wallet. directly send it to the bank account itself. please take immediate action against this company if not resolved.i found many complaints here.
                                Apr 11, 2017
                                Complaint marked as Resolved 
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 11, 2017
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Dulfavas Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #448287 with maxbhi.com. As per your request your this Order #448287 has been cancelled and a new Order #448356 for the correct model number product has been processed with your confirmation shortly it will be delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                  A
                                  Annmol Anil Dua
                                  from Jabalpur, Madhya Pradesh
                                  Mar 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 495001
                                  Website: www.maxbhi.com

                                  Its been More than 15 days.. i have not yet received my refund.
                                  I have even mailed and tried callibg their toll free number.. but no response is coming up.
                                  I request everyone out there to not to place any order.
                                  This website is completely fake.. they dont even bother to replg or pick up your call? My order id Number is 431255
                                  I have seen so many cases like this.. please be aware before ofdering everyone
                                  Apr 14, 2017
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 14, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Mr. Annmol Dua Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #431255 with maxbhi.com. Your complete amount has been refunded to you from our-end and the refund bank reference number is 049411, Kindly contact your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                  Maxbhi is a Fraud company. My order number #460543 was cancelled as they dont have the specified battery but instead of refunding the amount they returned the money as epoints to their e-wallet. No response from their customer care. Kindly do not purchase anything from their website. Its a fraud website waiting to cheat people.
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                                    D
                                    Dhinesh Kumar D
                                    from Salem, Tamil Nadu
                                    Mar 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110005
                                    Website: www.maxbhi.com

                                    I)My order no is #444008, still you haven't shipped the item, why? please refund my money as earliest. tnx id[[protected]FPG385843O040317x7698]

                                    II)And also refund my money for the failed transaction tnx id[[protected]@824313].

                                    i tried to contact customer care, they are not picking up my call, and also there were no response towards sent mail.
                                    +1 photos
                                    Jun 12, 2017
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 14, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. It has been completely shipped from our-end and the shipment id is - Z20196920 shortly the product will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                    Mar 16, 2017
                                    Updated by Dhinesh Kumar D
                                    Atlast you shipped the order after taking up long time, But it is clearly mentioned that it is for redmi 2 prime, but the one you sent is incompatible with redmi 2 prime, please initiate the return request and refund for the order..
                                    Mar 17, 2017
                                    Updated by Dhinesh Kumar D
                                    process the return request #723
                                    Verified Support
                                    Mar 18, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Your replacement will be done by the replacement team, Kindly follow our replacement process we had already sent you the mail on your registered mail id regarding the same and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                    Mar 18, 2017
                                    Updated by Dhinesh Kumar D
                                    Dear Maxbhi / Elcotek Telecom,
                                    I don't want replacement, i need refund. I don't want to be fool once again.
                                    Verified Support
                                    Apr 15, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been Initiated from our-end shortly it will be credited back in your same bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                    Apr 30, 2017
                                    Updated by Dhinesh Kumar D
                                    Dear Maxbhi / Elcotek Telecom,
                                    Where is my refund for my order 444008, more than two week passed still not received money in bank account. don't cheat customers.
                                    Verified Support
                                    May 12, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been completely done from our-end Kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved
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                                      S
                                      singh_bil
                                      from Delhi, Delhi
                                      Mar 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110064
                                      Website: www.maxbhi.com

                                      I have ordered Samsung wave S8500 lcd on[protected] through order no.-435087, which they have cancelled on account of non-availability. They have credited my maxbhi account with the same amount. After that i have asked for refund of money into my account, then they called up that the product is now available and will be couriered which they did by Order no.-442299. I have received this order on[protected] but the product is complete fake, it does not fit into my mobile. It is bigger than my original lcd and i have mailed to customer care same day, they reverted by Request no.-155277 on[protected] and assured it will be resolved in 72 hours. But till date neither i got call nor i received any mail assurance.
                                      +1 photos
                                      May 8, 2017
                                      Complaint marked as Resolved 
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Mar 08, 2017
                                      akash santani's response
                                      I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money...

                                      Verified Support
                                      Mar 10, 2017
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. I had sent the replacement request form to you kindly go throw it we will replace your not compatible product with the new one and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                      Mar 30, 2017
                                      Updated by singh_bil
                                      I have returned this product on[protected] but still waiting for my refund into my account. No revert received against my refund request mail for the past six days. Certainly Poor management. Unless you don't post in this forum, you won't get revert..
                                      Verified Support
                                      Apr 06, 2017
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. Your amount has been completely refunded from our-end shortly it will be credited back in your same account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                      I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money.
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                                        A
                                        Anoop Narendra
                                        from Bengaluru, Karnataka
                                        Mar 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 560056
                                        Website: www.maxbhi.com/contact-us.html

                                        I had bought a LG GW300 full housing on Maxbhi.com which was ordered on Feb 19th.It was delivered after a long time means after 2 weeks.I got the product and I checked it on my device.It fits well but some parts are missing which disturbs easy operation of the device.I did requested for a replacement but it has been declined stating according to T&C.
                                        The price of the item is 600.By the way it is a huge sum for that product.I did buy considering genuinely the quality.But when delivered the case was another
                                        +3 photos
                                        Apr 9, 2017
                                        Complaint marked as Resolved 
                                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 09, 2017
                                        Maxbhi / Elcotek Telecom Customer Care's response
                                        Dear Anoop Narendra,

                                        We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

                                        The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
                                        For any further queries or information, please feel free to reply back and also i would like to request you to mark the issue as resolved.
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