Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Mumbai City, Maharashtra, 400078

Website: Maxbhi.com

I have order a back panel battery door for my coolpad note 3plus worth rs 389/- from maxbhi/ Elcotek telecom . I did not recive my order i did not need the order there is no reply from site maxbhi.com plzz help me i want my refund back to my bank account my order no is #427216

(Special message to comsumer complaints thank u i hope u will solve my problem plzz help me )...

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Address: 110005

Website: www.maxbhi.com

Order no. is #418068. Maxbhi.com is a fake website, their modus operandi is if an item is ordered from their website consumer needs to pay upfront (no COD option available). After confirming the payment they will send you an email stating that they are processing the order. But they will not send you the product 'cause they don't have any registered sellers nor any inventory. They will not ship the product and when you contact them they will cancel the order by themselves and will refund the money in your e-Wallet .
Now, you cannot buy other thing via your wallet as they do not have any products mentioned on their website. They will just keep your money with them and will credit your e-Wallet. At times they do send you the products (very rarely) the products sent will be defective. In this case they would claim that you mishandled the product hence it is not working.

They would not return you money to your bank account ever. Be ware of this scam and never ever buy any products from phony companies like maxabhi.com.

Mar 11, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Manu Bhatt Sir, ..., First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #418068 with maxbhi.com. Your complete amount has been refunded from our-end by you sir and the refund bank reference number is 016972 . First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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asov2017

from Bhopal, Madhya Pradesh

Mar 21, 2017

"You could have easily done that rather than choosing the longer route." - seriously?? I registered the complain with ICICI bank's credit card dept. and the money was credited shortly after the complain. Thanks for the response and good luck for duping other customers.

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Address: New Delhi, Delhi, 201301

Website: www.maxbhi.com

I have ordered mobile flex cable on Maxbhi.com. They have sent me a wrong product which is not compatible with my mobile and is different from what is shown on the website.

I have logged a complaint at their customer care. Now they are saying to send the wrong product back to them at my own cost as they don't have a courier service available.

I have told them they have sent me the wrong product so why should I pay the cost of courier for returning that product which is more than the cost of a product.

They have clearly denied paying that cost.

Please help, this is the way these online stores make a fool of customers.

Sandeep Kalla
[protected]

+1 photos

Mar 20, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Feb 03, 2017

Prachi Sanghi's response plzz help me other my dad will kill me
and not answering any call

Verified Support

Feb 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Feb 06, 2017

Updated by Sandeep Kalla My order ID is 411863 and email id is [protected]@hotmail.com

Verified Support

Feb 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sandeep Kalla Sir, , , , , , , , , , , Firstly of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#411863 with maxbhi.com. Our replacement team is attending your issue, Sir kindly follow the process of replacement we will definitely help you.Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Feb 07, 2017

Updated by Sandeep Kalla Sorry sir, your replacement team is helpless to provide any solution to me. They are talking about terms and conditions of Maxbhi, which says for exchange and warranty repairs customer have to pay the shipping cost of material.

It's been more than two weeks I am trying to make them understand my case is not an exchange nor a warranty repair. But they are not able to understand this. I have been delivered a wrong product. Mr. Rajat from your customer support team misbehaved with me over the phone when I tried to make him understand.

So I would request you to arrange a pick up from my place for the wrong product you have delivered to me and then send me a product I have ordered or refund my money, whatever is suitable for you.

Feb 13, 2017

Updated by Sandeep Kalla Can you update me with the status when you are arranging a pickup for the wrong product you have delivered to me?

I have already updated your team that If I am sending a product, courier services (DTDC, Bluedart) are charging me 300 Rs shipping cost due to the fact that they consider me an individual, not as a corporate, So their charges vary from corporate to an individual.

Mr. Rajat has updated on Maxbhi website that they will add 50Rs in my wallet once they receive the wrong product.

I have replied to him I cannot arrange a courier at 50 Rs around me, so Please arrange a courier service to pick up the wrong product from my place.

So far I have not received any update. Please update on priority.

Verified Support

Feb 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sandeep Kalla Sir, , , , , , , , , , , Firstly of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#411863 with maxbhi.com. Our replacement team is attending your issue, Sir kindly follow the process of replacement we will definitely help you.Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Prachi Sanghi

from Hyderabad, Telangana

Feb 9, 2017

Order #416836Order the money is not refended
it is not even answering our call

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Sandeep Kalla's [Complaint's author] reply, Feb 14, 2017

Hi, Prachi opens up your complaint by submitting the complaint form. This is the complaint I have filed against Maxbhi.

You have commented on my complaint, so request you to submit your complaint seperately.

P

PRJ Creation

from Imphal, Manipur

Feb 13, 2017

U all are cheaters... I buy xolo q1001's touch screen but u all accept the money and few days says me sorry there have no product. ...mera paisa b nahi lotaya or bolta ha ki aagya credit card me sala nahi aaya tha

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I have ordered touch screen touch screen digitizer for lenovo s850 - white on 24.01.2017. I made payment through net banking. After 5 days they told me that they don't have "touch screen touch screen digitizer for lenovo s850 - white" instead they are forcing me to buy some other touch screen. Then i asked them to cancel my order. Still under process. They are not willing to cancel my order...

+1 photos

Mar 2, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. S.R.Rajarajan Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#420692 with maxbhi.com. Your product was available in black color and as you were not agreed for black product, we are initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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sourabhjaggi

from Firozpur, Punjab

Feb 3, 2017

I have ordered a touch for xolo cube 5.0 but still not get my order. Whenever i check for my order it's show me your order is under process.
Plz look in this matter because i need that stuff very badly.

Order not canceled and money not refunded. - Comment #2652327 - Image #0

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sourabhjaggi

from Firozpur, Punjab

Feb 3, 2017

I have ordered a touch for xolo cube 5.0 but still not get my order. Whenever i check for my order it's show me your order is under process.
Plz look in this matter because i need that stuff very badly.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

My order ID "Order #419139". I had ordered cancelled my order of VR box but did not get refund.

I have cancelled my order and it shows as cancelled but i have not received the money into my bank account yet. Can you please help me here in getting my money back.

This will be really helpful if somebody from the support reports here and resolves this issue.

Please help.

Feb 1, 2017

Complaint marked as Resolved

Instantly refund was given. This is awesome. Thanks.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Amit Mehndiratta Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#419139 with maxbhi.com. Your complete amount has been refunded from our-end by you sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Shaji m s

from Palackattumala, Kerala

Feb 13, 2017

On 25.12.2016 I had ordered for 'full body housing for alkatel one touch idol x plus white'. Later on maxbhi said that that product is out of stock and told us to buy anothrr item. But I told them to refund my amount. I contacted them many times. So far amount is not credited to my bank account. I need the refund back. Pl help.
Shaji m s

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Address: New Delhi, Delhi, 110005

Website: www.Maxbhi.Com

On 23/01/17 I ordered (Order #419846) Full Body Housing for Micromax Canvas Nitro A311 - Black Rs. 1, 086.68/- via Maxbhi E-Wallet . But they cancelled order on 25/01/17 and credit the amount to their website E-wallet. I request for bank refund on 25/01/17 & they approved, but did not refund, .
i want my money back to my Bank Account Soon so please provide my refund sonn as possible

Jan 28, 2017

Complaint marked as Resolved

Thank you

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nikesh Kumar Singh Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your orders ID#415445, #419846 with maxbhi.com. Sir as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Birbhum, West Bengal, 731104

Website: www.maxbhi.com

On 07/01/17 I ordered (Order #412082) ‘Full Body Housing for Micromax Unite 2 A106 Dual Sim - Red’ Rs. 641/- via Paytm Wallet money (Rs.595/-) and HDFC credit card (Rs.46/-). But they cancelled order on 12/01/17 and credit the amount to their website my a/c e-wallet. I request for bank refund on 14/01/17 & they approved, but did not refund, whereas on 19/01/17 they send a mail that order#412082 is reconfirmed, without my consent whether I wish to order again or not.
Right now I don’t want to place the order again and want my money back to my paytm a/c or bank a/c. I mailed them 3 times through their support mail. Phoned their customer care no.( [protected], [protected]) but didn’t respond.
Please help to get my money back, this is purely a fraud company

Feb 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Himangshu Saha Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all orders ID# 412082, #410556, #409402 with maxbhi.com. All orders complete amount has been refunded from our-end and it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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sourabhjaggi

from Firozpur, Punjab

Feb 3, 2017

I have ordered a touch for xolo cube 5.0 but still not get my order. Whenever i check for my order it's show me your order is under process.
Plz look in this matter because i need that stuff very badly.

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S

sachin bhadauriya

from Gurgaon, Haryana

Feb 6, 2017

Hello sir, i have ordered htc butterfly s full body. but my order has been canceled and money has been refund to my ewallet. i have ordered htc butterfly s full body again. but my some rs. has been left in my ewallet. i want in my bank account. thanks,

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Address: Kannur, Kerala, 670633

Hello sir, I order a Handsfree Jack for Xiaomi Redmi Note 2 Prime
CODE: ET-HANDJK-135323. My order is successful place and also approved by a supplier. But the supplier is not delivered order on my address. That is not a 1st time I have to tyre 3 time but the supplier is not delivered my order on my address. So I decided I have to refund my money in my bank account. My order no is "#418779". Amount is 265/- Rs.
and i am not satisfied your srevices kindly transfer my e-wallet amount also.

+1 photos

Feb 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jan 25, 2017

sanjive1's response it is not working

Verified Support

Jan 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. SUBIN AUGUSTINE Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Sir you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. And as i can check your Order Id#413849 with maxbhi.com. As we receive a confirmation for refund to bank we are initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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sanjive1

from Chennai, Tamil Nadu

Jan 31, 2017

Mobile no:[protected]
gmail:[protected]@gmail.com

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Address: New Delhi, Delhi, 799001

Website: www.maxbhi.com

My order number is 405818. I placed an order which was canceled due to non availability of spares & this is not the 1st time that happened it happened earlier also so i applied for refund of my money to my bank account. Now it has been a long time but still i have not received my money. If you people don't want to sell spare parts then why do you take orders from us. I don't know what your intension's are but all i know is i want my money back and this time i will not hear any excuse.

Feb 9, 2017

Complaint marked as Resolved

My money has been refunded but this company is not as good as I thought and I won't be dealing with this company any more I would suggest others also not to make an deals with this company. This company receives order but at the last moment doesn't deliver the ordered items and puts the paid money in their wallet without informing you and later on when you try to contact them they don't respond to your calls or emails and don't even take any initiative to deliver the items you ordered or even refund your money until you take a strong step. So I strongly suggest not to deal with this company.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Indrajit Banik Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Sir you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. As i can check i can check your order with maxbhi.com, I found that its has been completely refunded from our-end by you sir and your refund reference number - 100000000000000000000228551467, Kindly contact your bank so that they will update your refund status and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Jan 25, 2017

Updated by Indrajit88 After receiving a call from maxbhi.com I checked my bank account but still the money is not refunded

Verified Support

Jan 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Indrajit Banik Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As we confirmed it to you about your complete amount of refund has been refunded from our-end, this is your refund reference - 100000000000000000000228551467 which is provided by your bank, Kindly contact your bank they will update you the refund status and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Srihari S N

from Kayankulam, Kerala

Jan 27, 2017

I am asking them for 1 month to refund my money back but they are not giveing money back till now.they are not replaying anything to us .i invest my 2790Rs for buying a product i did get my money back and the product i order

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Address: 462046

Myself vivek Tripathi please provide me information about my order my order number - 412501 date 10/01/17 and status is approved but still order didn't received me what is the problem please help me out I called many times customer care but didn't provide me information of my order hence l also mail to customer care many times. Please give me reply as soon as possible I shall be evergartefull of yours

Feb 19, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vivek Tripathi Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#412501 with maxbhi.com. This order has been shipped from our-end and the shipment ID - Z14759210 shortly it will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

Website: Maxbhi.com

I have ordered Digitizer for Xolo X910 but order was cancelled after 2 days and I received message from Maxbhi that your refund has been credited to Maxbhi e-wallet. I am not a regular customer and not intend to buy anything from the site so I need my refund to be transferred to my Paytm no. [protected].
This is very unfair practice by the website.

Jan 25, 2017

Complaint marked as Resolved

My refund sent to Paytm wallet from which made the payment

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jan 24, 2017

Updated by [email protected] Order No. is #416229 and I paid using Paytm wallet. Maxbhi cancelled the order due to their own issue but refund not debited to the source account. I want my refund to be debited to my Paytm wallet not Maxbhi wallet as I don't want to use Maxbhi due to this type o[censored]nfair practices. My paytm no. is [protected].

Jan 24, 2017

Updated by [email protected] my email id is [protected]@gmail.com

Verified Support

Jan 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Umesh Dhatwalia Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with maxbhi.com. As confirmed by you that refund of your complete amount has been credited in your same account and let us know if there is anything else we can help you with. So i would like to request you to kindly mark the issue as resolved.

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Smvel

from Eraniel, Tamil Nadu

Jan 19, 2017

Dear Sir,

We have here by the Order for intex aqua fish mobile battery my order id is
#410102 date 06/01/2017, Amount Rs.642.02 this order is cancelled Please Amount Refund to My Bank Account.
Bank Account Details,
NAME: S.MANIVEL
A/C NO: [protected]
BANK: INDIAN OVER SEAS BANK
BRANCH: NAMAKKAL
IFSC: IOBA0000652

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Address: 110005

Website: www.maxbhi.com/contact-us.html

Sir,
I had purchased a product after payment they told that they can't deliver the product. After that I ordered another product as my money was in the wallet. But after that they are still canceling my products which I have ordered. At last I asked for a refund but I paid through Paytm and they are telling that I will get refund to my bank account but I didn't gave any bank details.

+3 photos

Feb 19, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Rohit Naidu Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#292136 with maxbhi.com. Its already has been completely refunded from our-end by you sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Debsankar Roy Chowdhury

from Kolkata, West Bengal

Jan 23, 2017

I have received a selfi stick yesterday but it is not working

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Deepikaarya

from Gurgaon, Haryana

Jan 24, 2017

Maxbhi / Elcotek Telecom — Cancel order and refund

I had ordred from maxbhi.com body of melbon dude 02 with Order id 420083 on 23/01/2017. I payid bill amount quick through paytm. Please cancell my order refund my amount.

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amit_coolcampus

from Noida, Uttar Pradesh

Jan 25, 2017

My order ID "Order #419139". I cancelled my order of VR box but did not get refund.

Just came to know about frauds done by Maxbhi. Please take action against them and help me get my money back.

Please help.

Regarding my money - Comment #2646314 - Image #0

Regarding my money - Comment #2646314 - Image #1

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Address: 603203

Website: "maxbhi.com"

I had ordered these from Maxbhi on 07/12/2016
(1) - 1 Battery for Nokia Lumia 1520 [order no #392501] - Rs 2, 562.30/-
(2) - 1 Touch Screen Digitizer for Nokia Lumia 1520 - White [order no #392501] - Rs. 927.66/-

(3) - Opening Tool Kit Screwdriver Repair Set for Nokia Lumia 1520 [order no #392560] - Rs. 253.46/-

on placing these orders on 07/12/2016, which was sucessful and when the product arrived (13/12/2016) at DTDC Potheri, Chennai, I was at Kerala. DTDC guys called me to collect the items urgently and they keep items only for three days!, unfortunately i reached Chennai by only (16/12/2017) they said that they returned the products!.
The Refund Money still aint Got Credited to Maxbhi Wallet. Even I tried to contact them over phone, email and webchat. I am not getting connected at all.
i have money which is in Maxbhi wallet to be refunded too!, I might not be considering to buy anything from Maxbhi in future. Please help me recover my hard earned money.

+2 photos

Feb 23, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by Blesson Varghese Ninan correction - reached Chennai by only (16/1/2017)

Verified Support

Jan 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Blesson Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with maxbhi.com. As i can your both the Orders ID #392501, #392560 with maxbhi.com. Both the orders return to origin and the reason behind consignee was not available at the mentioned shipping address, So kindly confirm us so that we can re-ship this order and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 20, 2017

Updated by Blesson Varghese Ninan @Maxbhi / Elcotek Telecom Customer Care
all i want is my money spent to get refunded to my bank account!
I don't want those products anymore!!

Verified Support

Jan 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Blesson Sir... As i can your both the Orders ID#392501, #392560 with maxbhi.com. Both the orders has been re-shipped from our-end and the shipment id - Z17286534, shortly it will delivered to you.And please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Prajwal Eshwar

from Mudigere, Karnataka

Jan 20, 2017

I ordered a swingtel tiger tab digitizer touch screen, hence through online payment of 810 rupees is mainly debited from my account. Finally I didn't get any product from this store.Hence I request to get back my money and to solve this mistake

Money still not Refunded to my Card! - Comment #2642789 - Image #0

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MD. FAIZ

from Luckeesarai, Bihar

Jan 23, 2017

Maxbhi e wallet money to my account

Money still not Refunded to my Card! - Comment #2644134 - Image #0

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

My order no. Is 405651. I ordered LCD with Touch Screen for XOLO Q700s - Black (complete assembly folder). It's not fitting properly, technician is saying if touchscreen is fitted forcibly then it will break. The cost of touchscreen folder is Rs 1824.91, I can't take risk. I called maxbhi customer care, they r averting and not listening. I want to replace the product

Feb 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abid Ahmed Sir...Firstly of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#405651, As we received your replacement request we are working on it shortly you will get the confirmation regarding the same, Kindly wait for our replacement team's response they will help you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

I had ordered 1 no. Touch screen digitizer for lg lucid 3 vs876 - black through order no. Order #[protected]/01/2017, 02:42 pm) for rs. 575/-, which got cancelled after receipt of money at their end. The money got credited to maxbhi wallet. Just to recover my money i ordered touch screen digitizer for lg lucid 3 vs876 - white, which also got cancelled. Both the time item was showing in stock and both the time it got cancelled. Now i tried to contact them over phone, email and webchat. I am not getting connected at all.
The money they have refunded is in maxbhi wallter which is of no use to me. I am not going to buy anything from maxbhi in future. Please help me recover my hard earned money.

+2 photos

Jan 17, 2017

Complaint marked as Resolved

You guys are doing a great job. within 3 days of complaint the money got credited to my paytm account. Thank you very much. I received call from +91 95991 97750 informing about refund and a following email from [email protected] "Dear Rajesh Unarkat Greetings from Maxbhi.com, We are writing to confirm that your refund for Rs. 0.13 has been processed for your Order # 410653. The payments will be reversed and credited back to your account in sometime via the payment gateway which was used to make the payments at the time of ordering. If you paid for your order using credit/debit card or net banking, it may take up to 7-10 business days for your bank to credit the refund amount to your account. For any further query or information, please email us at [email protected] Thank you for choosing Maxbhi.com."

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rajesh Unarkat Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#407609 with maxbhi.com. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss.You can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Nadim sheikh

from Mumbai, Maharashtra

Jan 17, 2017

I dont want xolo omega 5.5 touch beacause motherboard is not working
So plz cancel the order no 412307
And refund the mony

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

My order no #410847 is cancelled due to unknown reasons and i dont want to listen it. kindly refund my money to pay tm account from where you got it. first you show that the product is in stock and after you cancel it . Then you should transfer my money to my paytm . But you transfer it to e wallet .what is this!!!. without asking how you can do this. now i am so struck that my repairing process cannot proceed . if you cant deliver why you take cash in advance.

Jan 13, 2017

Complaint marked as Resolved

Received momey

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

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Rahul Mauryaaa

from Noida, Uttar Pradesh

Jan 16, 2017

I placed order for redmi note 3 Front Camera.first time received your product is not working in my phone. I replaced your product but also second time is not working in my phone. Please refund my money in bank.
Name -Rahul Maurya

Order No-406910
Phone No-[protected]
Email [protected]@gmail.com

Not recived refund of my order - Comment #2639556 - Image #0

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Address: 490020

Website: maxbhi.com

I orderd on maxbhi.com lava iris x1 grand touch and they r delaying too much when i order for first time for white color and they cancelled and saying we have only black color option ...and second time i odered for black and then they are delaying too much now i m checking order status then show psd what does this meaning i dont know please deliver soon

Feb 13, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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VisHal KhaNde

from Bhopal, Madhya Pradesh

Jan 12, 2017

my email id is [protected]@gmail.com and order id 411559

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Address: New Delhi, Delhi, 500068

Website: www.maxbhi.com

This is nikhil i have ordered ipad mini touch, power button, tool kit and anntna
but u have delivered only tool kit wherer all other orders have cancled ihave reordered i warn u to deliver those product or refund my money to my paytm account or bank account.and do u know who iam DCP ican cancle u r licence.
are u palying games with the people u bleddy i am ordering since 1 month.
u r nor shiping it or refunding muy money. this is strong warning. i want a replay
and i want to speak with u r chairman or head.
dont play with us see what will happen.
u maxbhi ####.remember iam DCP( Deputy Commissioner of Police)
my email [protected]@gmail.com
my mobile number [protected]
my dcp office number [protected]

Feb 13, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Alugubelly Nikhil Reddy Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your orders with maxbhi.com. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route.As your one order is in Under Process so kindly wait for some the final status and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: New Delhi, Delhi

Website: www.maxbhi.com

My order number is 397195 dated[protected], i am pay the amount 1250 rupees through paytm for spice mi 511 display and touch screen but only touch screen is get on[protected], please refund my remaining amount of rupees 800 for my account number-[protected]
Bank name and branch - state bank of mysore, krishnamurthy puram branch code - 40056
Ifsc code-sbmy0040056
Mysore

Feb 11, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Srikantha Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#397195, your partially refund has been refunded from our-end and the refund reference number is[protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 627117

Website: www.maxbhi.com

After a long search I found my mobile spare on maxbhi.com.My mobile model is Samsung note 3 neo. I ordered a lcd touch digitiser and a rear camera for the above said model on 16/12/2016. I made my payment via cc Avenue using net banking. After 3 days (20/12/2016) the order(order no: #397765) got cancelled automatically and money got refunded to wallet. On the same day I have requested for refund to bank. Soon I recieved mail showing the following:

"As per your request we have now initiated the refund of amount from Maxbhi eWallet to your bank via the CCAvenue payment gateway which was used for making the payments. The payments will be reversed and credited back to your account in 12-15 working days of time, depending on your bank. This time is taken by the payment gateway processor and your bank. All process of refund has been completed from our end".

It has been more than 15 days and I have not recieved any refund. Kindly help me regarding this refund issue. Hope this will reach maxbhi.

+1 photos

Jan 12, 2017

Complaint marked as Resolved

I have been waiting for refund to be done by itself. As it is taking long time I posted a complaint here. I just attempted to call Maxbhi for the first time. They responded well and money refunded within 48hrs.what I Want To Say Is MaXbhi Is Not A Fraud Site. TheY R Doing Their Best But Their Implementation And Web FeatureS Can Be Improved .

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Karthikeyen Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#397765, We had already initiated your complete refund from our-end, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 71

I want to cancel my order my order i want my refund back as soon as possible

Order and Refund Process

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Wrong product delivered by Maxbhi.com

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Order not canceled and money not refunded.

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Money not refunded into my account - #419139

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Refund my money in my bank account

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Money refund not received

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I want to my maxbhi e-wallet amount transfer in my bank account.

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Money not refunded to my bank account

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Product didn't received to me amount is paid by online

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My refund not refunded to my Paytm wallet

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Regarding my money

Maxbhi / Elcotek Telecom — Cancel order and refund

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Money still not Refunded to my Card!

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LCD with Touch Screen for XOLO Q700s - Black (complete assembly folder)

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Money not refunded to my card

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Not recived refund of my order

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They are not delivering

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Delivery

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Please refund my amount to account number- 64030852227

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Refund taking long time

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