Maxbhi / Elcotek Telecom Complaints & Reviews

Address: Anantapur, Andhra Pradesh, 515001

Website: maxbi

My order number is #515233. I want to cancel my order please cancel it and refund back... Its very annoying thing that a customer cannot cancel his order online immediately from maxbi... Thank you

And please refund my money as soon as possible..
Or else i will complaint in consumer court... If money not refunded back or any inconvience is caused beacuse of you

Aug 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Subhash Sir, , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #515233 with maxbhi.com. As i can check we didn't received any confirmation for cancellation from your-end and its already been shipped from our-end and the tracking id - Z28592502 and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 520010

Website: www.maxbhi.com

I purchased one product from maxbhi site. Your Order#523323 on for INR 423.88 was successful.CCA Ref No.:[protected]... But the order was cancelled automatically now. I request you to refund my money back to my account... Not to ewallet.please do needful...

I had call to customer care 35mts(waiting time, ) .simply they are saying plz wait. No response at all. I am not able to know what these people are doing. So kindly take action on them sir...

Sincerely,
N Vijay,
[protected],
narra.[protected]@gmail.com

+1 photos

Aug 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 25, 2017

Rebel Mani's response dnot rech my order touch swipe konnect plus

my cell no. [protected]

Verified Support

Jul 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Narra Vijay Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #523323 with maxbhi.com. As we received a confirmation for refund to bank from your-end on 1/07/17 only we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Rebel Mani

from Rajahmundry, Andhra Pradesh

Jul 3, 2017

Dnot rech my order

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Address: New Delhi, Delhi

Website: Maxbhi.com

My order number is 503158

I ve ordered Samsung touch screen digitizer while ordering it's under process later on they've cancelled my product. They refunded my amount to my e wallet not to my bank account.

So many times I called to the customer support there is no proper response .

ASAP transfer the amount from E wallet to my bank account.

Aug 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. G. Naga Laxmi Mam, , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #503158 with maxbhi.com. As we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jul 01, 2017

Updated by Sri Sowmya Thanks for the quick response .

ASAP bank has to credit the amount to my account.

Verified Support

Jul 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. G. Naga Laxmi Mam, , , , , , , , , , , , , , , , , , Apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Refund will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Ahmedabad, Gujarat, 382415

Website: www.maxbhi.com

I have order of xolo qc800 display glass on 25th jun, when i check on 1st july no any detail of my account, no any tracking on order on site and not received item or not any update of my order, i call all number of customer care number but no any response, please refund my money 613.91 in my account, i don't want money in ewallet, i read consumer complains after i understand how can cheat this type of onlie site, please close this site, only cheating people

+1 photos

Aug 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Website: www.maxbhi.com

I had placed an order for lava e tab velo+ lcd screen.order no.#516120 but due to unavailability the order was cancelled and my payment was credited to the e wallet and from there I selected the option "Refund to the Bank" .But till now my payment was not credited to my bank. and i contacted their support regarding the issue but they didnt gave any reply.
product:Lava e tab velo+ lcd screen
order no.#516120

+1 photos

Aug 3, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aslam Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #516120 with maxbhi.com. As per your request of refund we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Amritsar, Punjab, 143502

Website: www.maxbhi.com

I have many order placed in maxbhi web site, but not any product delivered both order cancelled company side again and again, i was paid these orders on your website online and i did not receive my refund back my payment is hold in website e wallet, i wast my money. Please kindly solve this issue.
My ordered status:-
Order no. Status
491905 cancelled
506851 cancelled
513229 cancelled
516732 cancelled
520140 under process

Best regards
Ramesh kumar
Mob. No. [protected]
Email id: [protected]@gmail.com

Jul 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak J Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all Orders with maxbhi.com and confirmed by you on call for refund we had initiated your refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ramesh Kumar Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all Orders with maxbhi.com and confirmed by you on call for refund we had initiated your refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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kamleshnandanwar

from Mumbai, Maharashtra

Jun 27, 2017

I have place my order takee 1 mobile screen garud and flip cover 3 time and I already pay my product amount but maxbhi always my order canceled. Then please deliver my place order or refund my wallet money in my account with interest because I think maxbhi is fraud

Order auto cancelled without confirmation - Comment #2771396 - Image #0

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Address: 686102

Website: www.maxbhi.com

I had placed orders on maxbhi.com several times and each time the order is cancelled by maxbhi. Amount is transfer to e-wallet of maxbhi.com instead of my bank account. Tried thier custoer care.. But noone is attenting the call.. Tried for the option to transter through the website itself, but an error message occurs. Plz transfer refund amount to my bank account so that amount can be used for other purpose. Early action is highly appreciable.

Order #[protected]/06/2017, 01:48 pm)

Jul 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak J Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #518695 with maxbhi.com. As confirmed by you on call for refund we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Thane, Maharashtra, 421301

Website: Maxbhi.com

Sir i ordered infocus epic 1 mobile sim card holder tray but this order cancelled because not in stock when i chaked status of my order. As show on website my refund rs 305 show in maxbhi wallett but not transferred in my paytm account i paid money from paytm account so i want money back inmy paytm account. I didn't contact customer services of maxbhi.com it is not available. So pls take nassessary action.
Thank you

Jul 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Hari haran0202

from Korampallam, Tamil Nadu

Jun 29, 2017

I am book my order but that material not available in Maxbhi wet site my Order NO: #510600 amount value 1457, This amount in e wallet please transfer to my Account NO:[protected].please resolve the issue as soon as posible

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Address: New Delhi, Delhi, 110005

Website: Maxbhi.com

They cancelled my order and refunded the amount in their ewallet instead of my account which is not letting me to transfer the same to my account. This is really very bad as I cannot use the same to buy the same from other places and I don't want to buy anything else from your site. Please refund the money in my account?. I also tried their helpline no but no one is picking up the phone.
Order no 517312
Amount 1453
Thanks

+2 photos

Jul 27, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Dinesh Khatik Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #517312 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Vikky Chawla

from Morjim, Goa

Jun 26, 2017

Sir plzz add cash on dilevery

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Address: 382445

I had placed my order on 19/06/17 vide invoice no. 513199 for my Xolo Q600s. Order for the same is cancelled by Maxbhi. Amount for the same is transfer to e-wallet of Maxbhi.com instead of Paytm wallet. Plz transfer refund amount to my PAYTM wallet to make us use of that amount for other purpose. early action is highly appreciable.

Regards
KAILASH SUTHAR

Jun 24, 2017

Complaint marked as Resolved

Transfer refund to my Paytm wallet

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Thank You so much for your updates Sir...

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Nilesh379

from Ariyalur, Tamil Nadu

Jun 26, 2017

Order no 510223,

No one answering call, I have called more than 15 time every time I have waited 10-15 min, but no one answer, on Monday received call them saying that we don't have any product in stock, you have contact customer care, until now no one received call on customer care, refund back my all money

It is fraud

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Website: Maxbhi.com

I ordered you Intex aqua i6 touchscreen throgh order no-475946. You take the order and after fewdays informed that order has been cancelled due to unavailability. Order amount was back to maxbhi wallet. As par you instruction I request you to refund my order to my bank account. But sorry to say guys you didnt. I mailed you regarding this but dnt reply it. Please take necessary steps.

+3 photos

Jun 28, 2017

Complaint marked as Resolved

After my complain a mail was recieved from ccavenue regarding the reversal and after three days it was credited to my account.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 24, 2017

Updated by Sudip Pramanik If I look the complaints against maxbhi here all are same. They take order, failed to deliver and cancelled but amount not refunded. Why you take order when product is not available? Its really going to be a big scam!

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sudip Pramanik, , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #475946 with maxbhi.com. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. About refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Jun 27, 2017

Updated by Sudip Pramanik Finally hearing from you, thanx a lot. First of all you can check my order or profile that I have already waljthrough your all process of refund like confirmation, mail, chat etc before two month of this " longer route". Image of that is here.
Secondly you should change your procedure of taking order, pls take payment after getting confirmation from your vendor, as a banker I suggest you because any one can claimed amount with interest as order becomes failure from your end. We dnt know your vendor, we are giving order to you.
Finally surely I will mark this problem as resolved after crediting my card.

Jun 28, 2017

Updated by Sudip Pramanik Thanx to consumercomplaints, recieved the amount. And Maxbhi thanks to you also, its better late than never.

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P

purbashree ganguly

from Siliguri, West Bengal

Jun 25, 2017

+1

Maxbhi why are you doing this with your customer?

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Sudip Pramanik's [Complaint's author] reply, Jun 27, 2017

Thank you for supporting

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Address: Parbhani, Maharashtra, 431514

Website: Maxbee.com

Sir, my name is pavan shisode my order i d is 503229, i had ordered lcd for spice mi600. First upon your company said to me that your order is in process but after 2 days my order is cancelled. So i will ask for refund. Your company said to me your money will be credited in your account between 7 days. But after 7 days i had called to your customers care but that says that maximum 10 days required after 10 days when i called you your customers care person say to me bank statement is required, so i will hurry up due to money refund. Sir please refund my money as early as possible. Otherwise other routes are applied by me.

Jul 25, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pavan Shisode Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #503229 with maxbhi.com. It has been already completely refunded from our-end, kindly check it with your bank as it will be credited back to your account as per bank procedure in same bank account of yours from where you had made the payment and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: 690525

I have purchased an item from maxbhi on 8th june 2017 but some internal issue in maxbhi they have cancelled the order and refunded the amount to maxbhi wallet. From there i have requested to refund the amount from maxbhi wallet to my a/c'
I requested to refund the amount to my a/c on 9th june but it was not yet happened the amount has debited from maxbhi wallet but not receive in my a/c

I have send several mails and called to their cusotmer care but didn't get any reply from there side

The order number is 504184 (From maxbhi.com)

Please do the needful

My contact number is [protected]

Regards

Vijayakumar

+1 photos

Jun 26, 2017

Complaint marked as Resolved

Thx for the refund today morning i got ythe amount to my a/c

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 23, 2017

Updated by vkr_03 the complaint logged ids are (171609, 171173 ) which i get it from Maxbhi.com regarding this

Verified Support

Jun 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijaya kumar Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#504184 with maxbhi.com. It has been already completely refunded from our-end, kindly check it with your Freecharge Wallet as it will be credited back to your account as per Freecharge Wallet procedure in same account of yours from where you had made the payment and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jun 26, 2017

Updated by vkr_03 But from your end itself the refund status has cancelled see the attached image, Any way i have got refund amount today (26-jun-17) morning so the issue got resolved but in future i will not recommend maxbhi.com

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Address: New Delhi, Delhi, 110005

Website: Maxbhi

I ordered two products out of which one product's order status is seen completely shipped but the other one's order status still is under process. I need to know whether this product will get shipped or else i need my money to be refunded to my bank immediately. I had submitted a complaint regarding the same matter over this space but no response..

Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jun 23, 2017

Updated by Deepak Krishnadas Order id is #513949

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Krishna Sir, , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #513949 with maxbhi.com. Its has been completely shipped from our-end by today and the tracking id - [protected], you can track your order after 24 hours. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I purchased an item from maxbhi.com which is a mobile parts selling site as they claim.
I order two items for my mobile which cost is rs - 3027.87/- but it didnt get placed or shipped, so for that reason it got credit on their website wallet which is known as e-wallet. Now they said that the item you ordered is out of stock thats why we cannot deliver to you, so the money you paid for it, its in the wallet you can purchase again or else transfer to bank account.

When i choose the oprtion to refund the amount to my bank account they instantly deducted the whole money and gave me a message that its been transfered, but the truth is i haven't gave them any of my bank info or bank name ifsc code etc. Then how they transfered it?

So its being a total fraud but still the website never got removed from the internet.

Now my demand from them is to give my rs - 3027.87/- money back to my bank account. Please help me with this issue.

Thank you.

If you find any solution my phone number is - [protected]

+1 photos

Jul 5, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Subhramoy Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #492696, #489633, #364602 with maxbhi.com. This Order #364602 has been already completely refunded from our-end kindly check this refund with your bank, and refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we received a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure in same bank account of yours from where you had made the payment and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jul 01, 2017

Updated by Subhramoy As Gopal Sarkar Still They Didn't Refunded Even After Complaining...What Kind of Human Beings You all Are ?
How Can You Refund on a Debit Card Number Without Getting Its Account Number ? Is this The Method of Frauding People ? Because In My Knowledge I Didnt Heard of Depositing Money On a Debit Card Number ?

Why You Guys Dont Listen When I Said That Refund On My Paytm Number ? I think If You Refund on Paytm Number Then You Guys Have To Spend The Real Money Rather Than Fake Promising to Customer and Send Reciepts of You Fake CCAVENUE Gateway.

Its a Simple Thing And You are Making Complicated.
And Consumer Complaints Doesn't Even Bother To Get The Fraud Website Baned So That People Wont Loose Their Money On These Thieves.

An 3027.87 Amount Can't Be Recovered By You All ? Whats The Point of Opening Consumer Help ?
Show Some Strictness Then Only India Country Will Be Proud of Their Justice.

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Address: Chennai, Tamil Nadu, 600042

Website: www.maxbhi.com

My order no #514526

The order for battery - 'battery for xolo play tegra note ' was cancelled by maxbhi.com's end. No intimation. The amount 341 is credited as e-wallet which i never asked for.

These guys are a bunch of pathetic online retailers. They show the products are "in stock" but when you place an order, they will cancel your order after 4-5 days saying that they don't have the product.

The amount is yet to reflect in my bank account.

I'm highly disappointed. Transfer the amount to my bank account.

Regards
Vijay

Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Palaniappan VR Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #514526 with maxbhi.com is got cancelled and you had used your e-wallet money in this Order #516598. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Kolkata, West Bengal, 700092

Website: maxbhi.com

On 13/5/17 i order for a mobile cover (Order no 486911), after few days they cancel my order. I request (Request no. Are 167069, 167841, 167884, 167244, 168051, 168193, 170627) them to return back my money to my bank a/c but they do not return back my money till date. Please do needful action.
Email address of the company is [protected]@maxbhi.com
Ph: [protected]

Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Animesh Bajpayee Sir, , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #486911 with maxbhi.com and as we received a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

I ordered two products last day and out of which one order's shipment status is fully shipped and is shown dispatched but the other one then and still now is under process /psd.in case that item is not available please refund the money back to my bank. I have been trying you for many times. But calls are getting rejected. Please give money back...

Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jun 22, 2017

Updated by Deepak Krishnadas The order id is #513949. And the registered email id is [protected]@gmail.com

Jun 22, 2017

Updated by Deepak Krishnadas If product could be shipped i need immediate updates on when it will be shipped or else i need money to be refunded to my account as quickly as possible

Jun 22, 2017

Updated by Deepak Krishnadas Respond please!!!

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Deepak Krishna Sir, , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #513949 with maxbhi.com. Its has been completely shipped from our-end by today and the tracking id - [protected], you can track your order after 24 hours. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: Pune, Maharashtra, 411041

Website: www.maxbhi.com

My order #503530 was cancelled from maxbhi as the product was not availabe (It was availble before placing the order).

I have asked for refund in original payment mode and i was told that refund would be processed to my paytm account.

Now its almost 15 days no refund and customer support are not responding to my call or email.

Please help.

Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Amar Thorat Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check you Order #503530 with maxbhi.com. It has been completely refunded from our-end and the Refund ID =[protected], kindly check your refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Onkar Lgv

from Tumkur, Karnataka

Jun 22, 2017

Sir my money has been stuck in ur wallet of rs 2340 where there is no option for return plz look at the matter or else i have to go to consumer court

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Address: 700159

My order no. Was 494261 on 24/5/2017. That was cancelled by you on 26/06/2017. For that my advanced payment of rs.192.89, claimed to refunded at my bank account. From that date to till date i am waiting, but unfortunately that payment yet not credited to my account, your person, mr deepak assured me firstly for 10 to 12 days then 48 to 72 hours. To night already exceeded that time. Please do the needful and oblige.

Jul 22, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kalyan Kumar, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #494261 with maxbhi.com. As we received a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dhineshasok

Jun 22, 2017

I have ordered for "LAVA SPARK 250 - MOBILE BODY" my order was approved by Maxhbi .com and amount of Rs 196 was deducted from my account. After next day maxbhi.com informed that the product is not available and order is cancelled. So, I applied for refund of the amount but it is not yet refunded to my bank account.. help me to claim my money back

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