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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jul 1, 2025
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Maxbhi / Elcotek Telecom reviews & complaints page 72

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P
Parantak Yadav
from Delhi, Delhi
Jan 6, 2017
Resolved
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Resolved

Address: New Delhi, Delhi, 110005

My order no. is # 397690 from maxbhi. My order was cancelled and the site promised for refund and they send me a mail regarding refund in 7-10 days, but I have not received the refund in my bank account. I send them mail regarding this but no reply came from their site. Please Take necessary steps for reflection of my refund. It look like they are doing fraud.
Feb 6, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Parantak Yadav Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your Order ID#397690 with maxbhi.com. We had already initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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    S
    Sai Anil Kumar Chikkala
    from Eluru, Andhra Pradesh
    Jan 4, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110005
    Website: Maxbhi.com

    Order I'd:- 382366
    Order got cancelled and then refund was not initiated!!
    After multiple calls and mails to Customer care!!
    Amount got deducted from e- wallet but amount but not credited into my bank account!!
    Contacted cc Avenue they told that refund is not initiated from Maxbhi side!!

    I need refund!
    Or else I'm gonna complain at consumer court
    Jan 9, 2017
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Jan 04, 2017
    Updated by Sai Anil Kumar Chikkala
    My contact details and my conversation with customer care!!
    [protected]
    [protected]@gmail.com

    Jan 05, 2017
    Updated by Sai Anil Kumar Chikkala
    Received confirmation from Cc Avenue customer care department side!!

    Refund is not initiated from Maxbhi side!!

    Verified Support
    Jan 06, 2017
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. Sai Anil Kumar chikkala Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#382366 with maxbhi.com, It has been completely refunded in your same original payment mode and this is your refund reference number - 728280, Kindly contact your bank with this number of your refund reference they will confirm you about your refund status and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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      N
      nikkireddymok
      from Chirala, Andhra Pradesh
      Dec 31, 2016
      Resolved
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      Address: Rangareddy, Andhra Pradesh, 500068
      Website: www.maxbhi.com

      Hi
      this is nikhil from hyderabad i have ordered few products in u r store on 23/12/16 now its 31/12/16 but my order is not yet shipped. its showing (PSD)
      what is PSD??? while iam ordering it showed that it will deliverd by 6 to 7 days but it is not yet deliverd. i warn u that i want my order by next 4 days if not see what will happen. why wil u cheat people. if i call to u r customer care know will respond and i want to speak to you r cheaf.
      my order name 402497
      and i want a replay
      my email [protected]@gmail.com
      my mobile number [protected]
      Feb 3, 2017
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Jan 03, 2017
      Maxbhi / Elcotek Telecom Customer Care's response
      Dear Mr. Alugubelly Nikhil Reddy Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID #402497 with maxbhi.com, as confirmed with you by today we are going to dispatch it and shortly it will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
      Sir my order no #400244 was canceled 20.12.2016 and refund to e-wallete please refund to my bank account
      We had ordered the product and we had paid the monery through online.But the product was cacelled but we had not refunded our money maxbhi.com order no is 388999
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        R
        romalaramachandrudu
        from Hyderabad, Telangana
        Dec 29, 2016
        Resolved
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        Resolved

        Address: Anantapur, Andhra Pradesh, 515001
        Website: Maxbhi.com

        I have ordered for Fuzizone fire Battery for Mobile on 18/12/16, the details are:-
        Battery for Fujezone Fire
        CODE: ET-BATTERY-138320
        e-Wallet Price:302
        301.56 Rs. 1 301.56 Rs.
        Summary
        BarCode
        Total weight: 0.2 Kg
        Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway)
        Shipping method:
        Blue Dart Express Ltd.
        Subtotal: 301.56 Rs.
        Total: 301.56 Rs.
        They sent the following status of order:-
        Date Action
        21/12/2016, 05:14 PM Status Change
        Refund to bank - Cancelled
        20/12/2016, 05:02 PM Status Change
        Cancelled - Refund to bank
        20/12/2016, 01:21 PM Status Change
        Refunded to eWallet - Cancelled
        20/12/2016, 01:21 PM Status Change
        Under Process #1 - Refunded to eWallet
        20/12/2016, 11:23 AM Status Change
        Approved - Under Process #1
        18/12/2016, 02:48 PM Status Change
        Incomplete - Approved
        Already 10 days over but didn't refund the money-Rs301.56 so far
        After leaving Msg they just saying to see the status in the sent link which was repeating same thing.
        So kindly do the needful,
        -R.V.S.N.S.Ramachandrudu
        Jan 2, 2017
        Complaint marked as Resolved 
        After giving complaint to Indian Consumer complaint forum, immediately M/S of maxbhi .com apolized and asked my article id no. and email address through [email protected] and said that they would deposit the amount within 48hrs & did the same.they did not call me on phone. Actually, they know my email address and article id no. also .
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2016
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
        Dec 30, 2016
        Updated by romalaramachandrudu
        I am here with submitting my order id:399175 for fuzizone fire batterry orderered on 18/12/2016 paying Rs 301.56 thru"SBI debit card.Let me see how long you will refund my money back in to my account

        Verified Support
        Dec 31, 2016
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. RVSNS Ramachandrudu Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID #399175 with maxbhi.com. Your complete amount has been refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
        Jan 02, 2017
        Updated by romalaramachandrudu
        I am very happy to inform that my amount was credited in to my account today.Actually now a days our government encouraging cashless transactions to arrest corruptions.So such problems should never be allowed to occur.If anything happened by mistake or by intention, Indian consumer complaint forum will be there to protect us.So such support behind us will give us full confidance.we must be very thankful to such a great task .
        Quick response & nice follow up in solving problems.Many times I got benefited with consumer complaints India
        Dr.Ramachandrudu
        When will I get a reply on my complaint ??
        https://www.consumercomplaints.in/maxbhi-elcotek-telecom-refund-money-to-paytm-t...
        I wanna cancel my order #40202
        and my reference #[protected]
        i have got it from another web site.so thats why i wanna cancel my order.
        and wanna my refund back. thank you.
        My order number # 630224
        I order is Asus ear phone but my hand recive other other company ear phone.
        Pls return this product.
        Order #[protected]/09/2017, 01:10 PM) Status: shipped
        Touch Screen Digitizer for Honor 6X - Black sir, i would like the above mentioned product to be replaced with the product of following details-Order #[protected]/09/2017, 10:39 PM)
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          S
          shivam97
          from Palwal, Haryana
          Dec 28, 2016
          Resolved
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          Website: www.maxbhi.com

          My order no. is 403490. First you kept waiting me for 3-4 days for order status. Then my order was cancelled as you were unable to provide my product. till then it was ok. But now you refunded my money to your e wallet. I know companies refund to their wallet many times but they have an option to refund to bank or any other e wallet where payment came from. Please refund my 360 rs. to my paytm account asap.
          Jan 29, 2017
          Complaint marked as Resolved 
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Verified Support
          Dec 29, 2016
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Mr. Shivam Mangla Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID #403490 with maxbhi.com, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we received a confirmation for refund to bank we had already initiated your complete refund from our-end, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
          Orderb #392671 Item not received .it shows under process #2 .i placed order on 7 December please send this qurior urgently
          It will be Good if You keep Cash on Delivery Option as N Number of Times Product is Out of Stock.If the product is out of Stock then Customer an click on another Product of same range as simple as that.But firstly the money get stuck and then there is no trust factor and it is Time-consuming as well for instance take an example of my order: #733021.The Product when I order is in stock and not order canceled due to out of stock neither i was able to use the same money to Buy another product so i have to wait till money come back in my account and reorder anything else.So take this comment as feedback. As there is no Competitor in market till yet start improving rather then cancelling order :(
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            Y
            Yash Sankhesara
            from Ahmedabad, Gujarat
            Dec 28, 2016
            Resolved
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            Resolved

            My order is xolo q900 digitizer screen but your company cancle my order.and don't refend my money 528/-

            Refend my money other wise give me my product.what is your ewallat status how to back my money...and you don't answer my mail. All time answer me 48 to 72 hours give your answer.but don't...

            Please replay me contect :-[protected], [protected]
            Jan 29, 2017
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Dec 28, 2016
            Updated by Yash Sankhesara
            Your company call me..

            And After all detail taken to me and cut to 4000 rupees in my bank account...

            In my account deposit my money now otherwise ... I complain in police station...

            It's Fake website...

            Please replay...
            Verified Support
            Dec 29, 2016
            Maxbhi / Elcotek Telecom Customer Care's response
            Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
            I had second time ordered two product from above mentioned website maxbhi, order id is #402337, #402251 my order status is canceled, the amount I paid is refunded to maxbhi wallet.Kindly refund my money to my original payment method i.e. bank wallet...
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              K
              kuntal pal 1
              from Bhubaneshwar, Odisha
              Dec 26, 2016
              Resolved
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              Address: Howrah, West Bengal, 711303

              I ordered two item to repair my broken tablet from maxbhi.com (318, network plaza, karol bagh, new delhi,, city: new delhi, state: delhi, pincode: 110005, phone: +91-[protected]). The order was placed on 3rd dec, 2016. Then the following order follow-up
              Date action
              21/12/2016, 05:15 pm status change
              Refund to bank - cancelled
              05/12/2016, 10:37 am status change
              Cancelled - refund to bank
              04/12/2016, 01:20 pm status change
              Refunded to ewallet - cancelled
              04/12/2016, 01:20 pm status change
              Under process #1 - refunded to ewallet
              04/12/2016, 11:20 am status change
              Approved - under process #1
              03/12/2016, 04:17 pm status change
              Incomplete - approved
              03/12/2016, 04:15 pm create

              I was regularly in touch with them to ask about my money back to bank as they cancelled my order. Finally today, after 25days, they said money transfered to my bank. But i did not received any money back, even cross check with bank parson.

              Being hopeless, i was searching the reputation of this company, i found it's a fraud one from delhi, there were lots of coustomer negative report same like my case. http://www.consumercomplaints.in/maxbhi-elcotek-telecom-b111390

              Please help me.
              Jan 30, 2017
              Complaint marked as Resolved 
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2016
              Maxbhi / Elcotek Telecom Customer Care's response
              Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
              I have ordered the battery for alcatel ot- 880 but the company send me the battery of micromax. Please replace my battery with orginal alcatel ot-880 one touch battery.

              Order cancelled automatically after 25 days but no refund till months. - Comment #2629302 - Image #0
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                R
                rishikesh123
                from Bengaluru, Karnataka
                Dec 26, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110005
                Website: www.maxbhi.com

                I ordered Full Body Housing for Sony Xperia L C2104 - White on nov/30/16 on amount of 1300 rupess. my order id is #387676, i paid in via debit card, after some days they cancelled the purchace as full part was not available. but they did't refund my money to my bank account. I called customer care and they told that it will be refunded today, but it was not done. They didn't attend the customer care number also, now they totally cancel the full purchace details they totally cheated me, pls take action aganist the fraud company and return my money. pls!
                +1 photos
                Jan 5, 2017
                Complaint marked as Resolved 
                Received refund after lot of calls followups and complaints. Thanks..!
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Dec 28, 2016
                Maxbhi / Elcotek Telecom Customer Care's response
                Dear Mr. Rishikesh Jamgaonkar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely Order ID #387676, its completely refunded from our end and your bank refund reference number is - 919708, Kindly confirm your refund status from your bank with this reference number of refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                Jan 05, 2017
                Updated by rishikesh123
                Thanks Maxbhi..!! Finally, I have received the refund. But it took very very long time. Please try to make your process faster and proactive to make customers happy...!!!
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                  Z
                  ziyan1234
                  Dec 23, 2016
                  Resolved
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                  Address: New Delhi, Delhi, 110005
                  Website: www.maxbhi.com

                  I have placed an order for a product Touch screen for Wileyfox storm many times but could not get it .
                  After many attempts i could not get the product delivered then i found another advertisement of Wileyfox storm LCD with touch screen I placed an order for this and made a payment through my bank account. Many times the order has been cancelled and the amount is only showed in E-wallet but not refunded to my bank account even after many request with customer care i am not able to get back my amount.
                  My last request number for refund was 251 my mail id is maaz.[protected]@yahoo.com
                  Jan 24, 2017
                  Complaint marked as Resolved 
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Dec 23, 2016
                  Updated by ziyan1234
                  Every time the order is placed it gets approved and cancelled after some days but the amount is only showed up in E-wallet and never returned to my bank account and does not give any option to get it refund.
                  Verified Support
                  Dec 24, 2016
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Mr. Maaz Muhibbur Rahman Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss.2. as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                  I have ordered few products on 16/12/2016 and my order id is #397765. Unfortunately the fulfillment ratio is 0 and its taking much time.So i want to cancel the order.I kindly request you to refund amount to my bank account.
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                    A
                    anand83babu
                    from Bengaluru, Karnataka
                    Dec 23, 2016
                    Resolved
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                    Address: Bangalore, Karnataka, 560043
                    Website: www.maxbhi.com

                    Maxbhi is the worst online shopping company who wants to steal the customers money saying that the product is not available. Wouldn't they know the product is unavailable while posting the ad. I had placed on order for karbonn k62 battery 15 days ago and my order no. is 393898. They said they would refund in 5 to 7 days which didn't happen. If you don't do it now I will write to the consumer court.
                    Jan 24, 2017
                    Complaint marked as Resolved 
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 24, 2016
                    Maxbhi / Elcotek Telecom Customer Care's response
                    Dear Mr. Anand Babu R Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#393898 with maxbhi.com. We had already initiated your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                    I am ordered one xolo era hd touch display combo in 25/nov/2016at amount of 1680 rupees via online gteway after some time they cancelled the process and they did't refund the money to my account. they did't responce about the purchase, and did't attend the custumer call, pls! take any action against the company and pls refund my money

                    Refund not initiated - Comment #2623672 - Image #0
                    Refund not initiated - Comment #2623672 - Image #1
                    Hi

                    I have bought Touch Screen Digitizer for Xiaomi Redmi 2 Prime - Black, with order number Order #392615.

                    this product is not working when we installed it on phone and when i went to raise replacement request is it not working on site. i have sent email couple of times but they are not helping on this.

                    Thanks,
                    Ajay
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                      M
                      mohan leander
                      from Krishnagiri, Tamil Nadu
                      Dec 22, 2016
                      Resolved
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                      Address: New Delhi, Delhi, 110005
                      Website: www.maxbhi.com

                      I order xolo era hd display on nov/20/16 on amount of 1680 rupess. my order id is #381268, i paid in via CCavanue gateway, after some days they cancel the purchace. but they did't refund my money to my bank account, they didt attand the custumer number also, now they totally cancel the full purchace deteil they totally cheated me, pls take action aganist the fraud company and return my money. pls!
                      +1 photos
                      Jan 24, 2017
                      Complaint marked as Resolved 
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 24, 2016
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Mr. Mohan Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your closely Order ID #381268, as we had received a confirmation for refund to bank we had already initiated your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                        V
                        Vinay Srivathsa
                        from Bengaluru, Karnataka
                        Dec 22, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560028
                        Website: Maxbhi. Com

                        H i ordered(order no 393258 )Micromax screen touch screen for 480 rs but order got cancelled amount is in maxbhi wallet but I want my money to refund to my bank account but there no option to do that and also no response for maxbhi customer service and they are not responding the call also I am pissed off with behaviour of maxbhi and I strongly feel like this is a fraud company and they will cheat the people intentionally, so I am leaving this message to maxbhi to refund my money and also I want to add one more thing 143857 this is reference no given from maxbhi regarding this issue to be solve within 3 days but there is no response from there end after 4 days also...
                        +1 photos
                        Dec 28, 2016
                        Complaint marked as Resolved 
                        Issue has been resolved. I got mail from maxbhi end and then they initiated the refund process. Thanks to this forum.
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 24, 2016
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Mr. Vinay Srivathsa R.v Sir, , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely Order ID #393258. As we receive a confirmation for refund to bank we are initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                          R
                          rahuljhajhansi
                          from Dostpur, Uttar Pradesh
                          Dec 22, 2016
                          Resolved
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                          Resolved

                          Address: Jhansi, Uttar Pradesh, 284001
                          Website: Maxbhi

                          Sub: refund of money paid against supply of wrong and defective product.
                          Ref: order ID 394203 dated 10.12.2016

                          Dear Sir, In reference to above, you were to supply, 02 items, which I received on 19.12.2016. First item was battery for Karbonn titanium octane plus and second was battery for Spice m 940 n.
                          First product is not compatible with the Karbonn titanium octane plus mobile. You supplied the wrong battery. It is not being fitted with mobile.

                          Second supplied product was battery for Spice m 940 n, which is not working. It is dead and not being charged.
                          Please take back these wrong and defective supplied products against referred order. Refund my money against the order.

                          Regards
                          Rahul Kumar
                          Mob:[protected]
                          Jan 22, 2017
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 22, 2016
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Rahul Kumar Sir, , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. For replacement of the product kindly contact us on our Customer Care Number - [protected] or you can mail us on [protected]@maxbhi.com. Your request will be attended here and you will get the solution. Also would like to request you to kindly mark this and your previous complain as resolved.
                          M/s Elcotek India Pvt Ltd.
                          318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh
                          New Delhi.
                          India - 110005

                          Sub: Refund of my money against supply of wrong/ defective material
                          Ref: Order #[protected]/12/2016, 10:15 AM)
                          Dear Sir,
                          In reference to above, vide order no. under reference, I had ordered 02 items. Both the items are wrong. The material supplied by you is not as per my order placed at your site “maxbhi”.
                          As you are aware our honourable Prime Minister is running digital India campaign. Your firm is producing hindrance in this campaign. As per our contract, it is your duty to supply the correct/ working product as per my order. If you have supplied the wrong/defective item, why should I bear the courier charge? It is online cheating. Be clear about the definition of warranty/ guarantee. Warranty starts after commissioning of the product. Product couldn’t be commissioned due to supply of wrong/ defective product. It is the case of failing to supply the correct product up to the buyer.
                          I request you again, please refund my money.
                          Regards,
                          Rahul Kumar

                          Supplied Wrong and defective product - Comment #2623860 - Image #0
                          Supplied Wrong and defective product - Comment #2623860 - Image #1
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                            Subash Aryal
                            from Delhi, Delhi
                            Dec 22, 2016
                            Resolved
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                            Resolved

                            Address: Central Delhi, Delhi, 110092
                            Website: www.maxbhi.com

                            I had ordered a product from above mentioned website maxbhi, order id is #399362, they said product stock is not available and my order status is canceled, the amount I paid is refunded to maxbhi wallet. Now the product I was looking for is not in stock anymore and how am I supposed to utilize the refunded points. Kindly refund my money to my original payment method i.e. paytm wallet.
                            Dec 23, 2016
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 22, 2016
                            Maxbhi / Elcotek Telecom Customer Care's response
                            Dear Mr. Subash Aryal Sir, , , , , , , , , , , first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely Order ID #399362, as we receive a confirmation for refund to bank we are initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved
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                              I
                              Idrish khan Balodi
                              Dec 21, 2016
                              Resolved
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                              Resolved

                              Address: 397082
                              Website: maxbhi.com

                              Helow. Sir i want to return my order for you.. because my order of earphone . I have take a order of earphone but they dont give a perfect sound. And i want to return this order. Please take the return my order and send my money in my paytm wallet.. my money is rs 244. The payment will be deliverd as soon as.. please send the money of order in my paytm account.
                              Jan 22, 2017
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 22, 2016
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Idrish khan Balodi Sir, , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. For replacement of the faulty product kindly contact us on our Customer Care Number - [protected] or you can mail us on [protected]@maxbhi.com. Your request will be attended here and you will get the solution. Also would like to request you to kindly mark this and your previous complain as resolved.
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                                A
                                Avishek Nag
                                from Bengaluru, Karnataka
                                Dec 21, 2016
                                Resolved
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                                Resolved

                                Address: Central Delhi, Delhi, 110005
                                Website: Maxbhi.com

                                Hi,
                                I want to know the status of order 396637 for micro USB charger for surface 3 . The expected delivery time was 20th Dec but till now haven't received any info if the product is at east shipped.
                                Despite several queries I am not getting any responses.
                                I am running out of patience and considering legal/ police action on this

                                Regards
                                Avishek
                                +91 [protected]
                                Jan 21, 2017
                                Complaint marked as Resolved 
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 21, 2016
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Avishek Nag Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely Order ID #396637, This order has been completely shipped from our-end via Blue Dart Express Limited
                                [protected], Kindly confirm us when you will receive the order. Also would like to request you to as this issue has been resolved kindly mark this complain as resolved.
                                May 17, 2017
                                Updated by Avishek Nag
                                Ok
                                May 17, 2017
                                Updated by Avishek Nag
                                Ok
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                                  Santhosh bikes
                                  from Bengaluru, Karnataka
                                  Dec 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka, 570009

                                  My order no 391495, date on 06/12/2016 10:47:24, order for LCD with Touch Screen for Micromax Canvas Play 4G Q469 - Black (complete assembly folder), i have paid by my Icici card INR1533.76, i got mail from Maxbhi.com on 07/12/2016 This is to inform you that your order 391495 was can celled as the seller failed to confirm the shipment. and
                                  We would like to inform you that: 1534 Rs. Cash Back have been added to your Maxbhi e-Wallet account, then on 08th dec2016 i got mail that transfer of money from your e-Wallet to your bank account, that also made on same day, but still Date I have not received my refund or parts.but maxbhi.com still show tht they have tht parts pls see this link, https://www.maxbhi.com/lcd-with-touch-screen-for-micromax-canvas-play-4g-q469-bl... .i think these people cheating with our money .I Have tried all the way to contact them no response.if I not got my refund, I will put about this blog and cyber crime.
                                  Jan 26, 2017
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Dec 23, 2016
                                  Updated by Santhosh bikes
                                  Thank u consumercomplaints.in, i got my money back.from Maxbhi.com on 22dec2016,
                                  Verified Support
                                  Dec 26, 2016
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Mr. Santhosh Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID #391495 with maxbhi.com, It has been completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                    Saeesh
                                    from Savantvadi, Maharashtra
                                    Dec 21, 2016
                                    Resolved
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                                    Resolved

                                    Address: North Goa, Goa, 403401

                                    I have not received cash back to my bank account against cancelled order 387021 & 387032. I had asked maxbhi to cancel tye order on 2nd december 2016. They have refunded cash to my maxbhi ewallet. Then i put mail to maxbhi requesting to cash back to my bank account. They had replied saying cash will be credited to my bank account within 12-15 days. but till today its pending. I spoke to CC avenue payment gateway and as per them payment cancellation is not initiated from maxbhi.

                                    Please help me as its pending since December 3rd 2016.

                                    Regards

                                    Saeesh Prabhudesai
                                    [protected]
                                    Jan 21, 2017
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2016
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr. Saeesh Prabhudesai Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i check your orders with maxbhi.com Order ID's #387021 & 387032, We had initiated your complete refund of both the orders from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                      N
                                      Nairutya ghela
                                      Dec 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110005
                                      Website: Maxbhi.com

                                      I have ordered same product from above mentioned website maxbhi 2 times, order # is #390361, they said product stock are not available, amount are refund to wallet maxbhi wallet, i requested through email to refund all the amount in my bank account on[protected] they said to respond within 48 to 72 hours .. Now 96 hours over but they till not give me any response. Please i request to customer complaints dept for help me to resolve this issue. I attached photos of email request to maxbhi.com with this complaint. Thank you
                                      Jan 1, 2017
                                      Complaint marked as Resolved 
                                      they send me email for successful refund in my account. i received email from [email protected]
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 21, 2016
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Nairutya Ghela Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can your order with maxbhi.com Order ID #390361, As we received a confirmation for refund to bank we had initiated your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                        I
                                        Idrish khan Balodi
                                        Dec 20, 2016
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan, 397082
                                        Website: maxbhi.com

                                        I have not take my order... my order is not deliverd on my address... i had pay the payment of product.. please i want to take my order. Ya my payment.. i had pay the payment by paytm. I have done order on[protected].. ant than now i have not found my order.. i am waiting abot a lot of days because i have need my order urgent and the online shopping website not delivered my order . And i have many try to the customer care.but i cant contact the customer care but my call not add to the customer care.. now i have no more chance to contact the maxbhi.com
                                        Jan 21, 2017
                                        Complaint marked as Resolved 
                                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 21, 2016
                                        Maxbhi / Elcotek Telecom Customer Care's response
                                        Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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