Maxbhi / Elcotek Telecom Complaints & Reviews

May 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shibu Sarkar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #493040 with maxbhi.com. As we don't have return policy and for replacement kindly contact us on [protected] or you can mail us on [protected]@maxbhi.com, So that we can help you further. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jun 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shibu Sarkar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #493040 with maxbhi.com. As we don't have return policy and for replacement kindly follow our replacement process contact us on [protected] or you can mail us on [protected]@maxbhi.com, So that we can help you further. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shankar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #485800 with maxbhi.com. As i can check your amount has been completely refunded from our-end, kindly check it with your bank and you can contact us on [protected] or you can mail us on [protected]@maxbhi.com. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avinash Arvind Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #492994 with maxbhi.com. As i can you had placed a new order by using e-wallet money and the order id #496603. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 31, 2017

durga prasanna's response Pls replacement and new product

Jun 02, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Avinash Arvind Sir, , , , , , , , , , , , , , As i checked your order closely no complaint has been raised or interaction found with maxbhi representative request you to kindly update your issue with maxbhi.com first your issue will be attended at customer care of maxbhi.com or you write us at [protected]@maxbhi.com.

May 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Abhinand balakrishnan Sir, , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #490248, #490266 with maxbhi.com. As we received your request for the fast shipping for this we Order #490248 today we are going to ship it in 24 hours you will get the tracking ID and your this Order #490266 is got cancelled due to "out of stock" and we had initiated your refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 24, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Keshav Rai Sir, , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #489443 with maxbhi.com. As we received your request for the fast shipping of this product, we had shipped your product from our-end and the tracking id of your order is [protected], you can track your order and soon this will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 25, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Jayachandra Naidu Lankipalli Sir, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #468695 with maxbhi.com. As discussed with you on call your complete amount is in your maxbhi e-wallet you can login in maxbhi.com and you can any time use it in your future purchase also you can any time request for the refund and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pankaj Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #473283 with maxbhi.com. As we received your request for refund we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Changsomba Sir, , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #472488 with maxbhi.com. As we received your request for refund we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 20, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Keshava R Gowda kesh Sir, , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #473283 with maxbhi.com. We had delivered you the exact product which you had ordered with us and we don't have return policy, So if you are facing any problem with the product you can contact us on [protected] or you can mail us on [protected]@maxbhi.com. So that we can help you in replacement process and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jun 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir
as confirmed earlier regarding buyback as we don't have suc policy request you to place a new order for LCD this will solve you issue as both are same either you buy a folder or LCD + Touch seperately

May 20, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Soundar Sir, , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #488764, #475375, #475374, #266782 with maxbhi.com. As we received your request for refund we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Amit Jain Sir, ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #466598, #463475 with maxbhi.com. It has been completely refunded from our-end, kindly check it with your Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shankar Sir ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #485800 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. As we received a refund request we had initiated your refund from our-end shortly it will be credited back in your acquiring bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 11, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Jenifer Mam ...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders#458118, #459604 with maxbhi.com. Both the orders has been completely refunded from our-end by you and shortly it will be credited back in your acquiring bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 08, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Akuve Vero Sir, ..., First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders#477477. There is no refund request form your-end and now as we received a refund request we had initiated your complete from our-end and shortly it will be credited back in your acquiring bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinay Shivhare Sir, ..., First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Orders #473543, #473753. It has been completely refunded from our-end and shortly it will be credited back in your acquiring bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

May 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sonu Mishra Sir, ..., First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #476111 i cannot find any request from our-end for the replacement, Kindly contact us on [protected] or you can mail us on [protected]@maxbhi.com. So that we can help you in replacement of your product. Also i would request you to please mark the issue as resolved.

May 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Thank you so much sir for your update...

May 01, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Arun Kumar Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #472969 with maxbhi.com. If you are facing any problem with the product then kindly contact our customer care on [protected] or can mail us on [protected]@maxbhi.com, So that we can help you in replacement of your product and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Apr 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Apr 19, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kalyanaraman Vaidyanathan Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them. First you complained that we canceled all your orders. Sir, please let me inform you that we are an eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount. Now you can imagine if you ordered same product for 5 times and we tried to look for that product and still end up without it, then who is the one with the real loss. I had checked your all the Orders 325641, 325683, 337043, 344348, 469317 with maxbhi.com. Your 2nd complain about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i had initiated your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Apr 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kalyanaraman Vaidyanathan Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your all the Orders 325641, 325683, 337043, 344348, 469317, 471040 with maxbhi.com. As we received a confirmation for refund to bank we had already initiated your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in.