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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jan 20, 2026
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Maxbhi / Elcotek Telecom reviews & complaints page 70

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9
9896535468
from Allahabad, Uttar Pradesh
Mar 13, 2017
Resolved
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Resolved

Address: Bhiwani, Haryana, 127306
Website: Maxibhi.com

R/Sir
i ordered(order no 423900)for Siemens A76 battery pay 238rs but order got cancelled i ordered Micromax A36 battery order no 426095 for pay 61 rs ordered no426136 but order got cancelled amount is in maxbhi wallet 238 but I want my money 299rs to refund to my bank account but there no option to do that and also no response for maxbhi customer service and they are not responding the call also I am pissed off with behaviour of maxbhi and so I am leaving this message to maxbhi to refund my money and also I want to add one more thing 431885 this is reference no given from maxbhi regarding this issue to be solve
Sitender mishra
Apr 14, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Sitender Sir, , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your this Orders #426095, #431885, #426136 is Failed means we haven't received the payment for these orders and your Order #423900 has been completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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    D
    dulfavas vp
    from Edakkulam, Kerala
    Mar 11, 2017
    Resolved
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    Address: Thrissur, Kerala, 680507

    I wanted screen digitizer for Lenovo s1 gold.i make the wrong order by mistake and ordered for Lenovo s1 lite. when I look for the order cancellation no option was found.so please refund the cash to my bank account.my order id is 448287.plz don't transfer it to e-wallet. directly send it to the bank account itself. please take immediate action against this company if not resolved.i found many complaints here.
    Apr 11, 2017
    Complaint marked as Resolved 
    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
    Verified Support
    Mar 11, 2017
    Maxbhi / Elcotek Telecom Customer Care's response
    Dear Mr. Dulfavas Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #448287 with maxbhi.com. As per your request your this Order #448287 has been cancelled and a new Order #448356 for the correct model number product has been processed with your confirmation shortly it will be delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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      A
      Annmol Anil Dua
      from Jabalpur, Madhya Pradesh
      Mar 11, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 495001
      Website: www.maxbhi.com

      Its been More than 15 days.. i have not yet received my refund.
      I have even mailed and tried callibg their toll free number.. but no response is coming up.
      I request everyone out there to not to place any order.
      This website is completely fake.. they dont even bother to replg or pick up your call? My order id Number is 431255
      I have seen so many cases like this.. please be aware before ofdering everyone
      Apr 14, 2017
      Complaint marked as Resolved 
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2017
      Maxbhi / Elcotek Telecom Customer Care's response
      Dear Mr. Annmol Dua Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #431255 with maxbhi.com. Your complete amount has been refunded to you from our-end and the refund bank reference number is 049411, Kindly contact your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
      Maxbhi is a Fraud company. My order number #460543 was cancelled as they dont have the specified battery but instead of refunding the amount they returned the money as epoints to their e-wallet. No response from their customer care. Kindly do not purchase anything from their website. Its a fraud website waiting to cheat people.
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        D
        Dhinesh Kumar D
        from Salem, Tamil Nadu
        Mar 10, 2017
        Resolved
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        Resolved

        Address: 110005
        Website: www.maxbhi.com

        I)My order no is #444008, still you haven't shipped the item, why? please refund my money as earliest. tnx id[[protected]FPG385843O040317x7698]

        II)And also refund my money for the failed transaction tnx id[[protected]@824313].

        i tried to contact customer care, they are not picking up my call, and also there were no response towards sent mail.
        Jun 12, 2017
        Complaint marked as Resolved 
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2017
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. It has been completely shipped from our-end and the shipment id is - Z20196920 shortly the product will be delivered to you and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
        Mar 16, 2017
        Updated by Dhinesh Kumar D
        Atlast you shipped the order after taking up long time, But it is clearly mentioned that it is for redmi 2 prime, but the one you sent is incompatible with redmi 2 prime, please initiate the return request and refund for the order..
        Mar 17, 2017
        Updated by Dhinesh Kumar D
        process the return request #723
        Verified Support
        Mar 18, 2017
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. Your replacement will be done by the replacement team, Kindly follow our replacement process we had already sent you the mail on your registered mail id regarding the same and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
        Mar 18, 2017
        Updated by Dhinesh Kumar D
        Dear Maxbhi / Elcotek Telecom,
        I don't want replacement, i need refund. I don't want to be fool once again.
        Verified Support
        Apr 15, 2017
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been Initiated from our-end shortly it will be credited back in your same bank account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
        Apr 30, 2017
        Updated by Dhinesh Kumar D
        Dear Maxbhi / Elcotek Telecom,
        Where is my refund for my order 444008, more than two week passed still not received money in bank account. don't cheat customers.
        Verified Support
        May 12, 2017
        Maxbhi / Elcotek Telecom Customer Care's response
        Dear Mr. Dhinesh Kannan P Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444008 with maxbhi.com. As per your request refund has been completely done from our-end Kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved
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          S
          singh_bil
          from Delhi, Delhi
          Mar 10, 2017
          Resolved
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          Address: New Delhi, Delhi, 110064
          Website: www.maxbhi.com

          I have ordered Samsung wave S8500 lcd on[protected] through order no.-435087, which they have cancelled on account of non-availability. They have credited my maxbhi account with the same amount. After that i have asked for refund of money into my account, then they called up that the product is now available and will be couriered which they did by Order no.-442299. I have received this order on[protected] but the product is complete fake, it does not fit into my mobile. It is bigger than my original lcd and i have mailed to customer care same day, they reverted by Request no.-155277 on[protected] and assured it will be resolved in 72 hours. But till date neither i got call nor i received any mail assurance.
          May 8, 2017
          Complaint marked as Resolved 
          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
          Mar 08, 2017
          akash santani's response
          I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money...

          Verified Support
          Mar 10, 2017
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. I had sent the replacement request form to you kindly go throw it we will replace your not compatible product with the new one and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
          Mar 30, 2017
          Updated by singh_bil
          I have returned this product on[protected] but still waiting for my refund into my account. No revert received against my refund request mail for the past six days. Certainly Poor management. Unless you don't post in this forum, you won't get revert..
          Verified Support
          Apr 06, 2017
          Maxbhi / Elcotek Telecom Customer Care's response
          Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. Your amount has been completely refunded from our-end shortly it will be credited back in your same account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
          I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money.
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            A
            Anoop Narendra
            from Bengaluru, Karnataka
            Mar 8, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 560056
            Website: www.maxbhi.com/contact-us.html

            I had bought a LG GW300 full housing on Maxbhi.com which was ordered on Feb 19th.It was delivered after a long time means after 2 weeks.I got the product and I checked it on my device.It fits well but some parts are missing which disturbs easy operation of the device.I did requested for a replacement but it has been declined stating according to T&C.
            The price of the item is 600.By the way it is a huge sum for that product.I did buy considering genuinely the quality.But when delivered the case was another
            Apr 9, 2017
            Complaint marked as Resolved 
            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
            Verified Support
            Mar 09, 2017
            Maxbhi / Elcotek Telecom Customer Care's response
            Dear Anoop Narendra,

            We at Maxbhi.com sell high quality compatible products and do not deal in original spare parts and accessories. The same has been clearly mentioned on every product details page. Also the same has been mentioned in our terms and conditions which can be read here : https://www.maxbhi.com/warranty-terms.html

            The products are very high quality compatible products and are processed with a 3 stage quality check before they are shipped in any order.
            For any further queries or information, please feel free to reply back and also i would like to request you to mark the issue as resolved.
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              G
              goutam debnath
              from Samalkot, Andhra Pradesh
              Mar 7, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 11005
              Website: maxbhi.com

              My order ID is 444379, while ordering they told me product is available and i booked the order now they are telling the product is not available. they told me partially they are going to dispatch today, but that also not done, i want to cancel the product, their portal cancel option is not there. their customer care people are not lifting the call, live chat they are not available please i want cancel the product and i want the refund same
              Apr 9, 2017
              Complaint marked as Resolved 
              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
              Verified Support
              Mar 09, 2017
              Maxbhi / Elcotek Telecom Customer Care's response
              Dear Mr. Goutam Debnath Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444379 with maxbi.com. As confirmed with you your order has been partially shipped from our-end with this shipment id - [protected] shortly the parcel will be delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                K
                Kamal Dasila
                from Gurgaon, Haryana
                Mar 6, 2017
                Resolved
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                Resolved

                Website: www.maxbhi.com

                I ordered a product from the website maxbhi.com.
                I made all the necessary payment, but after 10 hours the seller cancelled my order. They refunded the amount to my e-wallet which can be used for buying another product.every time I order something seller cancel my order and my money get stuck in e-wallet. Then 20 days ago I requested to transfer the amount in my bank account. In response i received this "Dear Kamal Dasila
                Greetings from Maxbhi.com,

                We are writing to confirm that your refund for Rs. 545.20 has been processed for your Order # 429191".
                I was being told that It will be refunded to your account in a week and it's been 20 days still no refund has been done to my account.
                I mailed them but got no response in return.
                Apr 7, 2017
                Complaint marked as Resolved 
                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                Verified Support
                Mar 07, 2017
                Maxbhi / Elcotek Telecom Customer Care's response
                Dear Mr. Kamal Dasila, First of all i am really very sorry for the inconvenience caused to you regarding your order with www.maxbhi.com...Sir closely checked your order and conversation with maxbhi.representative as per refund is regards it has been initiated from your end and which is completely processed from maxbhi side too but sorry you didn't received the reply of your mail its delayed by 2 days as you complained regarding the refund on thursday, Sir request you to kindly wait we will check with the payment gateway and any sort of issue regarding this refund will be sorted out soon please allow us some time and check your acquiring bank account as well if you require contact with the gateway (ccavenue.com) and do let us know if you already received the amount,
                also would like to request you to mark this issue as resolvedwhen amount get credited in your bank account
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                  S
                  Subhamoy Halder
                  from Kolkata, West Bengal
                  Mar 6, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110005
                  Website: maxbhi.com

                  From the day 1 long time ago i registered with them, almost 99.99% of the orders i placed with them, they failed to provide and cancelled the orders and refunded to my e-wallet.at that time when i asked them to transfer the amount to my original mode of payment that is bank, they delayed long and then transferred it to bank.now with a few recent orders, again they failed to provide the item and cancelled my order and when i constantly kept on asking them to transfer the full amount to my bank a/c, they didn't even bother a reply.i was bound and forced by the cheaters to again place useless items sold at 10 times the price in local market and what they did, they even send me a different item and when i asked them, they didn't bother again.now to utilize the remaining balance in my wallet, i again ordered an item 2 days back but its showing under process and no reply from them.i have a horrible experience and i went to delhi to their place even and requested them in their office to provide me an item i badly needed but they refused.i dont want to name the place where they operate and buy from there these items and sell at 10 times to customers all over india.i never thought of putting this up to consumer complaint forum, but i m really disgusted with their activities and i just googled and found 100z of complaints registered against them.don't buy anything from these frauds.they r operating from delhi and their bad behave when i went personally there was like they are the owner of the nation.i strongly protest against this type of activities and will request delhi higher authorities to scan these people.i went to our local wholesale mobile spares market and found the price at which these frauds are selling items can make u get 5 pieces of the same item.they even sell back covers and front covers etc.separately and check their price, u will come to know everything.beware of these scammers.if my money is not refunded within 48 hrs in full, i ll go to social networks and all other places against these people.they were just about to say me just get out and get lost when i went to their office few months back.don't u guys forget mouth advertisement is the biggest advertisement so be careful before doing all illegal stuffs cheating and fooling people.
                  Sep 29, 2017
                  Complaint marked as Resolved 
                  all my dear friends, main sabse bada sufferer hoon maxbhi ka.still i m suffering.they don't reply to mails, don't pickup phone calls.enough of u people.why u people r based in delhi dat means u r the owner of the nation??u want me to spread the words through fb and whatsapp now??it will spread like wild fire.u people r forcing me to do so.i m stunned to see even after 1000z of complaints against this maxbhi, neither the govt.nor the higher authorities take any action against dem.they r openly cheating people.i even paid courier charges coz they send wrong housing panle to me.i request kindly dont buy anything from these bloody bunch of cheaters and frauds.they show they have items in stock which they don't have.they don't have 99.99% of the items they display.they will not refund your money to bank, will harass u meaninglessly, still harassing me with a couple orders, not even adding the money to the e wallet.if u dont want to suffer, i request again, please avoid this cheaters.i have visited their office personally.there also they look doubtful completely.frauds, cheaters.kehte hain maxbhi, nehi hai kuch bhi. FRIENDS, I M REQUESTING U ALL, AFTER TODAY WHAT THEY DID WITH ME, THEY SEND CHEAP DUPLICATE PLASTIC HOUSING WHICH DIDN'T FIT, I SEND THE ITEM BACK TO THEM FOR REPLACEMENT AND AFTER 1 WEEK, TODAY A BASTARD CALL ME AND WAS TELLING ME THAT U HAVE SEND YOUR ORIGINAL ITEM ALTHOUGH I HAVE MY PHONE ORIGINAL IN MY HAND WITH BLACK COLOUR HOUSING AND THEY R SAYING I CANNOT DETECT MY OWN PRODUCT.THIS IS THE NO.1 FRAUD CHEAT WEBSITE OF INDIA.DON'T BUY A PIECE OF PAPER FROM THESE BASTARDS, THEY LL CHEAT U, THEY TAKE ORDERS FROM PEOPLE, SEARCH IN DELHI FOOTPATH AND CHINA FROOTPATH AND WILL KEEP U WAITING AND YOUR MONEY ON HOLD AND LATER WILL SAY THEY DONT HAVE THE ITEM AND WILL REFUND IT TO YOUR WALLET WHICH MAY NOT B ALSO TRANSFERRABLE TO BANK SO DAT U R FORCED TO ORDER AGAIN FROM THE WALLET MONEY.SAALE HARAMKHOR INDIA KHARID LIYA DELHI ME BAITHE.DELHI MAIN MARKET ME KAHA PE OFFICE HAI WAHA BHI GAYA, WAHA K LOCALS KEH RAHE THE MUJHE K IN FRAUDS SE KABHI KUCH NA KHARIDNA, CHOR NEHI DAKAIT HAI, INDIA GOVT.KO STEP KARNA CHAHIYE AUR BANDH KARNA CHAHIYE IS KUCHBHI MAXBHI KO.LOGO KO DIN DAHARE KHULE AAP UNGLI DEKHAKE LOOT RAHE HAIN HARAMKHOR O.AUR PURA GOOGLE ME SEARCH KARKE DEKHO, LAKHON ISSE BHI GHATIYA COMPLAINS MILEGA IN LOGON KA, NEHI IN KUTTO KA.
                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                  Mar 24, 2017
                  Updated by Subhamoy Halder
                  don't buy from this website ever i[censored] don't want your hard earned money to get looted by gangsters.even they send me a wrong housing they admitted and for replacement, they were asking me to send it to them investing again for courier of my own.they don't have any items...whatever u will order, the order will be cancelled after a few days.they buy from local market and sell.they are frauds.even u won't get any reply from them.they sell a rs.50 item sold in footpaths and streets at rs.500.they even don't trasnfer your money after order cancellation from wallet to bank.will never reply u and u will be bound to make a useless purchase with your money again from them.its a great trick.just...off...i have cheated, i m warning others, avoid maxbhi, u will get 1000 z of registered complaints against them.
                  Verified Support
                  Apr 14, 2017
                  Maxbhi / Elcotek Telecom Customer Care's response
                  Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
                  Apr 25, 2017
                  Updated by Subhamoy Halder
                  registered email id - [protected]@gmail.com

                  Order #[protected]/02/2017, 01:00 AM)
                  Status: Completely Shipped

                  General
                  Shipment information
                  Images gallery
                  Order Cancellation
                  Order History

                  Customer information
                  Billing address
                  Subhamoy
                  [protected]@gmail.com
                  [protected]
                  Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
                  Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
                  Kolkata
                  West Bengal
                  700150
                  India
                  Shipping address
                  Subhamoy
                  [protected]
                  Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
                  Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
                  Kolkata
                  West Bengal
                  700150
                  India
                  Contact information
                  Subhamoy
                  [protected]
                  Products information
                  Product Price Quantity Subtotal
                  Full Body Housing for Nokia 3600 slide - Red
                  CODE: ET-HOUSING[protected]
                  e-Wallet Price:
                  283
                  282.89 Rs. 1 282.89 Rs.
                  Customer notes
                  i need the red colour only.
                  Summary
                  BarCode
                  Total weight: 0.15 Kg
                  Shipping method:

                  Blue Dart Express Ltd.

                  Subtotal: 282.89 Rs.
                  Order discount: 282.89 Rs.
                  Total: 0.00 Rs.
                  Points in use (283 Rs.) : 282.89 Rs.
                  Apr 25, 2017
                  Updated by Subhamoy Halder
                  and after requesting almost for 2 months to transfer my wallet money to bank, u guys didn't do it, not even replied once, but insisted and forced me to buy useless items with the wallet money.great way of selling and marketing., sending wrong items selling them at 5 times market price, when asked for replacement asking to send the item back by paying almost rs.150-200 courier cost...doing anything of your wish.don't cheat people like this.u can see the reviews and complaints against your website.shame on u people.
                  Aug 16, 2017
                  Updated by Subhamoy Halder
                  all my dear friends, main sabse bada sufferer hoon maxbhi ka.still i m suffering.they don't reply to mails, don't pickup phone calls.enough o[censored] people.why u people r based in delhi dat means u r the owner of the nation??u want me to spread the words through fb and whatsapp now??it will spread like wild fire.u people r forcing me to do so.i m stunned to see even after 1000z of complaints against this maxbhi, neither the govt.nor the higher authorities take any action against dem.they r openly cheating people.i even paid courier charges coz they send wrong housing panle to me.i request kindly dont buy anything from these bloody bunch of cheaters and frauds.they show they have items in stock which they don't have.they don't have 99.99% of the items they display.they will not refund your money to bank, will harass u meaninglessly, still harassing me with a couple orders, not even adding the money to the e wallet.i[censored] dont want to suffer, i request again, please avoid this cheaters.i have visited their office personally.there also they look doubtful completely.frauds, cheaters.kehte hain maxbhi, nehi hai kuch bhi.
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                    S
                    sbs chalapathi rao
                    from Salem, Tamil Nadu
                    Mar 5, 2017
                    Resolved
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                    Resolved

                    I have placed an order for Karbonn titanium mach five screen digitizer. While making payment I chose paytm and paid the amount through it. After successfully making the payment, the page did not come back to maxbhi to show the order confirmation. I have got message from paytm with Order# 444238. The find the message below.

                    "You have made a payment of Rs. 405.47 at Elcotek India Pvt Limited for Order Id 444238. Contact paytm.com/care for any issues."

                    Since the page did not come back to maxbhi and the order was not showing there, I have attempted the checkout again with CCAVENUE and made the payment for the same. This time it was came back to maxbhi with order confirmation with the same Order# 444238.

                    This how the payment happened twice for the same order.

                    I have contacted paytm in this regard. They have suggested me to contact you.

                    So I request you to kindly look into this and please revert the amount paid through paytm transaction.

                    Thank you
                    Chalapathi
                    Jul 4, 2025
                    Complaint marked as Resolved 
                    Resolved.
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 06, 2017
                    Maxbhi / Elcotek Telecom Customer Care's response
                    Dear Sir as discussed with you your amount which we received from paytm has been refunded back to Paytm as the amount deducted twice for the same order reference id for the refund is[protected].. request you to kindly mark this issue as resolve so that other user can also get to know the procedure for the same
                    Mar 12, 2017
                    Updated by sbs chalapathi rao
                    It has been resolved by Maxbhi. Thank you Maxbhi.
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                      M
                      manikandan08
                      from Karur, Tamil Nadu
                      Mar 4, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110005
                      Website: www.maxbhi.com

                      I ordered back panel order id of #433039, after two days of my order was cancelled. so i request to refund my money, but they didn't do it.that product shows in stock, after few days they increase the product cost and i order that product (order id #441800) but they cancelled my order and added in e-wallet, so i send request(request no :#155064) to refund my money to bank account, they don't response it, please help me to recover my money
                      Mar 27, 2017
                      Complaint marked as Resolved 
                      nothing
                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 04, 2017
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Mr.Manikandan...First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, Sir as i checked your complete order it has been due to unavailability of the product with our supplier and as per your refund request is regards we have received your refund request on 2-3-17 and as per your request we have initiated your request towards gateway which will be completed soon as per your bank procedure please update us when your refund amount will get credited in your acquiring bank account..or do let us know if you require any further assistance regarding the same...
                      Also as your issue has been attended and taken care i request you to kindly mark this issue as resolved so that other user can also get to know the procedure for the same
                      Mar 04, 2017
                      Updated by manikandan08
                      The ammount of 348.30 rupees only initiated to refund my bank account but balance 76 rupees is no initiated to my bank account
                      Verified Support
                      Mar 06, 2017
                      Maxbhi / Elcotek Telecom Customer Care's response
                      Dear Sir as per your request for refund order no#441800 amount rs 76/- we have initiated your request towards gateway which will be completed soon as per your bank procedure please update us when your refund amount will get credited in your acquiring bank account..or do let us know if you require any further assistance regarding the same...
                      Also as your issue has been attended and taken care i request you to kindly mark this issue as resolved so that other user can also get to know the procedure for the same
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                        A
                        ashitosh.rawat
                        from Panaji, Goa
                        Mar 2, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110005
                        Website: www.maxbhi.com

                        02/03/2017, 06:15 PM Status Change
                        Under Process #2 - PSD
                        02/03/2017, 10:39 AM Status Change
                        Under Process #1 - Under Process #2
                        01/03/2017, 11:02 AM Status Change
                        Approved - Under Process #1
                        28/02/2017, 05:13 PM Status Change
                        Incomplete - Approved
                        28/02/2017, 05:11 PM Create

                        I had paid extra 80/- for bluedart charges to get the order by 3rd march, as show by there system. i informed they about product details(colour) i wanted, because after payment the invoice shows diffrent colour, which i didnt selected, might be there system error and i also informed them that on 4th i am leaving for abroad. but they are not responding. hopless they are.
                        if they didnt had the item, why did they put on sale on their website.
                        Mar 29, 2017
                        Complaint marked as Resolved 
                        finally got refund on 28th march 2017
                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                        Mar 03, 2017
                        Updated by ashitosh.rawat
                        They call and make false promise then never answer back.
                        told them altleast make part dilivery by tomorrow but the dont have that required product also.
                        they are just cheating and taking peoples money.
                        their ivr machine kept me hold for hrs but no one answered, time and again and same situation by email.
                        Mar 03, 2017
                        Updated by ashitosh.rawat
                        They call and make false promise then never answer back.
                        told them altleast make part dilivery by tomorrow but the dont have that required product also.
                        they are just cheating and taking peoples money.
                        their ivr machine kept me hold for hrs but no one answered, time and again and same situation by email.
                        Mar 03, 2017
                        Updated by ashitosh.rawat
                        i want the order by tommorow 4th march 2017 or else refund the money.
                        Mar 03, 2017
                        Updated by ashitosh.rawat
                        i want the order by tommorow 4th march 2017 or else refund the money.
                        Verified Support
                        Mar 09, 2017
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Mr. Ashitosh Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #441780 with maxbhi.com. As per your request your order has been cancelled and completely refunded from our-end by you and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                        Verified Support
                        Mar 09, 2017
                        Maxbhi / Elcotek Telecom Customer Care's response
                        Dear Mr. Ashitosh Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #441780 with maxbhi.com. As per your request your order has been cancelled and completely refunded from our-end by you and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                        Mar 14, 2017
                        Updated by ashitosh.rawat
                        till now i didnt got the refund, once it reflects in my account then only i will mark the issue resolved.
                        Mar 14, 2017
                        Updated by ashitosh.rawat
                        till now i didnt got the refund, once it reflects in my account then only i will mark the issue resolved.
                        Mar 21, 2017
                        Updated by ashitosh.rawat
                        till date no refund !
                        Mar 21, 2017
                        Updated by ashitosh.rawat
                        till date no refund !
                        Mar 23, 2017
                        Updated by ashitosh.rawat
                        where is my refund !
                        i have checked my credit card.
                        stop cheating !
                        Mar 23, 2017
                        Updated by ashitosh.rawat
                        where is my refund !
                        i have checked my credit card.
                        stop cheating !
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                          S
                          Sunilmaurya011989
                          from Allahabad, Uttar Pradesh
                          Mar 1, 2017
                          Resolved
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                          Resolved

                          My order no 430187 my order is cancel by maxbhi & my money is refund in e wallet, I am refund in my bank account ewallet money msg send by maxbhi 5-7 days refund u bank, but till date my money is not in my bank account so I request all o[censored] plz refund my money, otherwise I m going to consumer court, plz take seriously not joking, tum logo ne bhut ka chuna lgaya hai jald hi ak court se letter send karawat hu tum logo be e businesses ka majak samjh rakha hai Kay,
                          Apr 5, 2017
                          Complaint marked as Resolved 
                          Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 02, 2017
                          Maxbhi / Elcotek Telecom Customer Care's response
                          Dear Mr. Sunil Maurya Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #430187 with maxbhi.com. Has been completely refunded from our-end by you sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                            A
                            Amaank
                            from New Delhi, Delhi
                            Mar 1, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110020
                            Website: www.maxbhi.com

                            I ordered spare parts for my HTC handset third time with this company. I was being fooled again by saying we have the spare parts but this fraud company never sent any parts till date. The money was deducted already from my bank account at the time of placement of the order. They itself cancelled the order and put back my money in the wallet. I cant access that wallet. There customer care numbers are of no use and their chat software never works.
                            I request all new users that never place any order to this company as this is a cheat and fraud company. I also request to the authority that please take strict action against this company and refund our money asap.
                            Apr 5, 2017
                            Complaint marked as Resolved 
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 02, 2017
                            Maxbhi / Elcotek Telecom Customer Care's response
                            Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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                              A
                              Ashok Borana
                              from Gonda, Uttar Pradesh
                              Mar 3, 2017
                              Resolved
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                              Resolved

                              Address: Jodhpur, Rajasthan, 342001

                              Hello sir, I ordered tempered glass(order id-#437402). My order is successful place and also approved by a supplier on 21 feb 2017.But the supplier is not delivered order on my address till date. and there no any order cancellation option on the site www.maxbhi.com.

                              Maxbhi call center person not attend my call.

                              please cancle my order and make refund.
                              Apr 9, 2017
                              Complaint marked as Resolved 
                              Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 09, 2017
                              Maxbhi / Elcotek Telecom Customer Care's response
                              Dear Mr. Ashok Borana Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #437402 has been delivered to you with this shipment id [protected]. If there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                K
                                Kapil H Kotak
                                from Wankaner, Gujarat
                                Feb 27, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110005
                                Website: www.maxbhi.com

                                Hi,
                                I had ordered spares from your web portal . After the confirmation of the payment transferred I got the reply regarding non availability of the spares .
                                I got the msg that the payment will be refunded in my bank account within 5-7 days .
                                Its been almost 20 days but I am still waiting for the refund of my money .
                                The Order No is 424605 .
                                Customer Care No is also kept on waiting mode .
                                Mar 5, 2017
                                Complaint marked as Resolved 
                                Received Refund in my Account . Thanks
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 27, 2017
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424605 with maxbhi.com. Your complete amount has been refunded from our-end and the refund reference is =[protected], Kindly check with your bank and confirm us regarding the refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                Feb 28, 2017
                                Updated by Kapil H Kotak
                                I have not received payment in my account ... Kindly give me the Transaction ID of the payment ...
                                Regards .
                                Verified Support
                                Feb 28, 2017
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you regarding the Order #424605 with maxbhi.com. Kindly contact your bank with this refund reference id[protected], they will update you regarding your refund and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                Mar 01, 2017
                                Updated by Kapil H Kotak
                                Provide me the UTR Code and your Bank Details so that I can check in my bank .
                                Regards .
                                Verified Support
                                Mar 02, 2017
                                Maxbhi / Elcotek Telecom Customer Care's response
                                Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you regarding the Order #424605 with maxbhi.com. If amount is still not reflected to you then kindly provide us your bank statement we will help you further and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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                                  A
                                  Anit Choudhury
                                  from Churachandpur, Manipur
                                  Feb 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110005
                                  Website: www.maxbhi.com

                                  Worst website ever . i tried to buy a body kit for my phone from maxbhi they first took the order then they themselve canceled the order now when i am asking for my refund they are not giving me my money back instead they are telling that they have already sent my refund to my bank account . they dont even asked me about my bank details but they sent . they are think we aree fools out here . website is a fraud please avoid and this website should be banned so that no more peoples get into the trap of theirs.
                                  Mar 29, 2017
                                  Complaint marked as Resolved 
                                  Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 23, 2017
                                  Maxbhi / Elcotek Telecom Customer Care's response
                                  Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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                                    G
                                    Gaurav Gahlot
                                    from Ahmedabad, Gujarat
                                    Feb 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 382415
                                    Website: Maxbhi.com

                                    Dear sir
                                    I have ordered online touch screen digitizer for my old XOLO Q1000 OPUS from maxbhi.com i have placed order on 01/02/2017 order no 424961
                                    And product is delivered to me on 07/02/2017 but when i opened the box i found it physically damaged. on the same date i have intimated to maxbhi for the damage they asked me for the image i have sent that too but at last their reaction was "we would not be able to replace the product as it is not in the same condition as it was when it was sent to you. Warranty does not cover any physical damages. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs." Money is not the major reason buy the service if i have purchesed any new product from maxbhi.com so it will not give me any warreny cover if it is damaged during transportation kindly help me to keep me out from the situation.
                                    Mar 31, 2017
                                    Complaint marked as Resolved 
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 22, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr.GAURAV GAHLOT Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424961 with maxbhi.com. As per our shipment details, we was dispatched the fresh product.
                                    Please do find the link of image of the dispatched product. This image was captured, when your product was ready for shipment.
                                    https://d57avc95tvxyg.cloudfront.net/images/detailed/1847/[protected].jpg?t=[protected]

                                    According to our warranty terms and conditions, we are not able to replace your product if it has been damaged in transit by the courier company.

                                    You can lodge a complaint in Blue Dart Express Limited by attaching broken product images regarding your transit damage at: - [protected]@bluedart.com
                                    and keep CC this mail with us on [protected]@maxbhi.com so that we can also follow your case and if required (by Courier Company) than we provide him the relevant documents.

                                    (Note :- Do not forget to mention your tracking number in the subject column)

                                    Warranty does not cover any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html
                                    Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                    Feb 26, 2017
                                    Updated by Gaurav Gahlot
                                    Dear sir
                                    Thank you for your revert as you have told me that you gone through the images of the product before despatch also see the images here below which were taken after i opened the packing box but after it delivered always a delivery boy never wait for the opening of the box he just deliver and go away how can you say me to open the box at my door steps and if damage causes are because of courier company then why should i ask to courier company i know only the seller whomsoever deliver the product

                                    Verified Support
                                    Feb 28, 2017
                                    Maxbhi / Elcotek Telecom Customer Care's response
                                    Dear Mr.GAURAV GAHLOT Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424961 with maxbhi.com. As discussed with you we will ship a new product to you.
                                    Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
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                                      P
                                      prashantipem
                                      from Gurgaon, Haryana
                                      Feb 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 210301
                                      Website: Maxbhi.com

                                      Hello sir, I order a screen and touch of intex aqua n15 white on 23 jan2017 and the order id was 419972 . After a weak they called me and asked me thst they can not deliver the orderd product, so thy cancel the order and generate new order (not in white color) and the order id is 423091 on 28 jan but they can't dispatch the product, so i called him to cancel my order on 4 feb snd generate a mail to support team for refund my amount to my bank . The amount is 1592 rs. I sm waiting for my amount but they didn't want to refund. Such a fraud company i have ever seen.
                                      Please, help me to return my amount to my bank account asap.
                                      Thanks
                                      Prashant
                                      [protected]
                                      Apr 4, 2017
                                      Complaint marked as Resolved 
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2017
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #419972, #423091 with maxbhi.com. this order #419972 has been cancelled and new created from our-end for separate parts as discuss with you and the color was not available with us according to your requirement that is why as per your request your order got again cancelled and complete amount has been refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                      Feb 23, 2017
                                      bcmahesh's response
                                      Hi,
                                      I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
                                      My Email id is [protected]@yahoo.com
                                      408107
                                      please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
                                      so please take criminal action against them ?
                                      Feb 23, 2017
                                      bcmahesh's response
                                      Hi,
                                      I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ?
                                      My Email id is [protected]@yahoo.com
                                      408107
                                      please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
                                      so please take criminal action against them ?
                                      Feb 23, 2017
                                      bcmahesh's response
                                      Hi,
                                      I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ?
                                      My Email id is [protected]@yahoo.com
                                      Order ID : 408107
                                      417101
                                      409877
                                      please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
                                      so please take criminal action against them ?
                                      Feb 25, 2017
                                      Updated by prashantipem
                                      Hi,
                                      I have received call from maxbhi.com and they ask me that my amount will be back in my bank account or paytm wallet in 24-48 hrs., But i cant get the amount yet.
                                      Please help me .
                                      Thanks & regards
                                      prashant
                                      Verified Support
                                      Feb 27, 2017
                                      Maxbhi / Elcotek Telecom Customer Care's response
                                      Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , As i can check your Order #419972 with maxbhi.com. Your complete amount has been refunded from our-end and the refund reference number is[protected], Kindly contact with Paytm and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
                                      I have place a order on maxbhi on 07/02/2017 order id 428470
                                      but he cancel my order get rs on e wallet so i refund to my bank but i will not my refund till now he say that he take 7-10 days.
                                      My order no-437600
                                      I book order since 6 days and i give payment through debit card but through but not single process was happen with my order pls give me my order...pls
                                      Hi,
                                      I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
                                      My Email id is [protected]@yahoo.com
                                      408107
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                                        L
                                        lenindraj
                                        from Thiruvananthapuram, Kerala
                                        Feb 18, 2017
                                        Resolved
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                                        Resolved

                                        Address: 629157

                                        We ordered an LCD Touch screen for Xiaomi Redmi 1S- black mobile Phone (complete assembly folder). Worth Rs. 1403.09 through online our order, no:424601 Dated :31/01/2017. When we received it after paying the amount it was found that it was not working. We tried to contact you through phone for the past one week. But there was no response. Kindly replace or refund the amount as earlier as possible.
                                        Mar 21, 2017
                                        Complaint marked as Resolved 
                                        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 18, 2017
                                        Maxbhi / Elcotek Telecom Customer Care's response
                                        Dear Mr. T.LeninDavidRaj Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424601 with maxbhi.com. Kindly log your complain with our replacement team they will help you regarding replacement of your not working product and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.
                                        My order number is Order #434153, it was placed at (16/02/2017, 12:38 PM).
                                        It's more than four days now and the product is not even dispatched yet.
                                        I attempted to talk to a customer care agent on web chat, but got no response after waiting for a long time.
                                        I have book a order apple ipad mini sim tray and next day my ortder is cancelled
                                        order no 437392 please refund my money to my account
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