Maxbhi / Elcotek Telecom Complaints & Reviews

Address: New Delhi, Delhi, 11005

Website: maxbhi.com

My order ID is 444379, while ordering they told me product is available and i booked the order now they are telling the product is not available. they told me partially they are going to dispatch today, but that also not done, i want to cancel the product, their portal cancel option is not there. their customer care people are not lifting the call, live chat they are not available please i want cancel the product and i want the refund same

Apr 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Goutam Debnath Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #444379 with maxbi.com. As confirmed with you your order has been partially shipped from our-end with this shipment id - [protected] shortly the parcel will be delivered to you. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Website: www.maxbhi.com

I ordered a product from the website maxbhi.com.
I made all the necessary payment, but after 10 hours the seller cancelled my order. They refunded the amount to my e-wallet which can be used for buying another product.every time I order something seller cancel my order and my money get stuck in e-wallet. Then 20 days ago I requested to transfer the amount in my bank account. In response i received this "Dear Kamal Dasila
Greetings from Maxbhi.com,

We are writing to confirm that your refund for Rs. 545.20 has been processed for your Order # 429191".
I was being told that It will be refunded to your account in a week and it's been 20 days still no refund has been done to my account.
I mailed them but got no response in return.

+1 photos

Apr 7, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kamal Dasila, First of all i am really very sorry for the inconvenience caused to you regarding your order with www.maxbhi.com...Sir closely checked your order and conversation with maxbhi.representative as per refund is regards it has been initiated from your end and which is completely processed from maxbhi side too but sorry you didn't received the reply of your mail its delayed by 2 days as you complained regarding the refund on thursday, Sir request you to kindly wait we will check with the payment gateway and any sort of issue regarding this refund will be sorted out soon please allow us some time and check your acquiring bank account as well if you require contact with the gateway (ccavenue.com) and do let us know if you already received the amount,
also would like to request you to mark this issue as resolvedwhen amount get credited in your bank account

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

From the day 1 long time ago i registered with them, almost 99.99% of the orders i placed with them, they failed to provide and cancelled the orders and refunded to my e-wallet.at that time when i asked them to transfer the amount to my original mode of payment that is bank, they delayed long and then transferred it to bank.now with a few recent orders, again they failed to provide the item and cancelled my order and when i constantly kept on asking them to transfer the full amount to my bank a/c, they didn't even bother a reply.i was bound and forced by the cheaters to again place useless items sold at 10 times the price in local market and what they did, they even send me a different item and when i asked them, they didn't bother again.now to utilize the remaining balance in my wallet, i again ordered an item 2 days back but its showing under process and no reply from them.i have a horrible experience and i went to delhi to their place even and requested them in their office to provide me an item i badly needed but they refused.i dont want to name the place where they operate and buy from there these items and sell at 10 times to customers all over india.i never thought of putting this up to consumer complaint forum, but i m really disgusted with their activities and i just googled and found 100z of complaints registered against them.don't buy anything from these frauds.they r operating from delhi and their bad behave when i went personally there was like they are the owner of the nation.i strongly protest against this type of activities and will request delhi higher authorities to scan these people.i went to our local wholesale mobile spares market and found the price at which these frauds are selling items can make u get 5 pieces of the same item.they even sell back covers and front covers etc.separately and check their price, u will come to know everything.beware of these scammers.if my money is not refunded within 48 hrs in full, i ll go to social networks and all other places against these people.they were just about to say me just get out and get lost when i went to their office few months back.don't u guys forget mouth advertisement is the biggest advertisement so be careful before doing all illegal stuffs cheating and fooling people.

Sep 29, 2017

Complaint marked as Resolved

all my dear friends, main sabse bada sufferer hoon maxbhi ka.still i m suffering.they don't reply to mails, don't pickup phone calls.enough of u people.why u people r based in delhi dat means u r the owner of the nation??u want me to spread the words through fb and whatsapp now??it will spread like wild fire.u people r forcing me to do so.i m stunned to see even after 1000z of complaints against this maxbhi, neither the govt.nor the higher authorities take any action against dem.they r openly cheating people.i even paid courier charges coz they send wrong housing panle to me.i request kindly dont buy anything from these bloody bunch of cheaters and frauds.they show they have items in stock which they don't have.they don't have 99.99% of the items they display.they will not refund your money to bank, will harass u meaninglessly, still harassing me with a couple orders, not even adding the money to the e wallet.if u dont want to suffer, i request again, please avoid this cheaters.i have visited their office personally.there also they look doubtful completely.frauds, cheaters.kehte hain maxbhi, nehi hai kuch bhi. FRIENDS, I M REQUESTING U ALL, AFTER TODAY WHAT THEY DID WITH ME, THEY SEND CHEAP DUPLICATE PLASTIC HOUSING WHICH DIDN'T FIT, I SEND THE ITEM BACK TO THEM FOR REPLACEMENT AND AFTER 1 WEEK, TODAY A BASTARD CALL ME AND WAS TELLING ME THAT U HAVE SEND YOUR ORIGINAL ITEM ALTHOUGH I HAVE MY PHONE ORIGINAL IN MY HAND WITH BLACK COLOUR HOUSING AND THEY R SAYING I CANNOT DETECT MY OWN PRODUCT.THIS IS THE NO.1 FRAUD CHEAT WEBSITE OF INDIA.DON'T BUY A PIECE OF PAPER FROM THESE BASTARDS, THEY LL CHEAT U, THEY TAKE ORDERS FROM PEOPLE, SEARCH IN DELHI FOOTPATH AND CHINA FROOTPATH AND WILL KEEP U WAITING AND YOUR MONEY ON HOLD AND LATER WILL SAY THEY DONT HAVE THE ITEM AND WILL REFUND IT TO YOUR WALLET WHICH MAY NOT B ALSO TRANSFERRABLE TO BANK SO DAT U R FORCED TO ORDER AGAIN FROM THE WALLET MONEY.SAALE HARAMKHOR INDIA KHARID LIYA DELHI ME BAITHE.DELHI MAIN MARKET ME KAHA PE OFFICE HAI WAHA BHI GAYA, WAHA K LOCALS KEH RAHE THE MUJHE K IN FRAUDS SE KABHI KUCH NA KHARIDNA, CHOR NEHI DAKAIT HAI, INDIA GOVT.KO STEP KARNA CHAHIYE AUR BANDH KARNA CHAHIYE IS KUCHBHI MAXBHI KO.LOGO KO DIN DAHARE KHULE AAP UNGLI DEKHAKE LOOT RAHE HAIN HARAMKHOR O.AUR PURA GOOGLE ME SEARCH KARKE DEKHO, LAKHON ISSE BHI GHATIYA COMPLAINS MILEGA IN LOGON KA, NEHI IN KUTTO KA.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Mar 24, 2017

Updated by Subhamoy Halder don't buy from this website ever i[censored] don't want your hard earned money to get looted by gangsters.even they send me a wrong housing they admitted and for replacement, they were asking me to send it to them investing again for courier of my own.they don't have any items...whatever u will order, the order will be cancelled after a few days.they buy from local market and sell.they are frauds.even u won't get any reply from them.they sell a rs.50 item sold in footpaths and streets at rs.500.they even don't trasnfer your money after order cancellation from wallet to bank.will never reply u and u will be bound to make a useless purchase with your money again from them.its a great trick.just...off...i have cheated, i m warning others, avoid maxbhi, u will get 1000 z of registered complaints against them.

Verified Support

Apr 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Apr 25, 2017

Updated by Subhamoy Halder registered email id - [protected]@gmail.com

Order #[protected]/02/2017, 01:00 AM)
Status: Completely Shipped

General
Shipment information
Images gallery
Order Cancellation
Order History

Customer information
Billing address
Subhamoy
[protected]@gmail.com
[protected]
Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
Kolkata
West Bengal
700150
India
Shipping address
Subhamoy
[protected]
Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
Kamrabad[Opposite Kamrabad Boys High School], Sonarpur
Kolkata
West Bengal
700150
India
Contact information
Subhamoy
[protected]
Products information
Product Price Quantity Subtotal
Full Body Housing for Nokia 3600 slide - Red
CODE: ET-HOUSING[protected]
e-Wallet Price:
283
282.89 Rs. 1 282.89 Rs.
Customer notes
i need the red colour only.
Summary
BarCode
Total weight: 0.15 Kg
Shipping method:

Blue Dart Express Ltd.

Subtotal: 282.89 Rs.
Order discount: 282.89 Rs.
Total: 0.00 Rs.
Points in use (283 Rs.) : 282.89 Rs.

Apr 25, 2017

Updated by Subhamoy Halder and after requesting almost for 2 months to transfer my wallet money to bank, u guys didn't do it, not even replied once, but insisted and forced me to buy useless items with the wallet money.great way of selling and marketing., sending wrong items selling them at 5 times market price, when asked for replacement asking to send the item back by paying almost rs.150-200 courier cost...doing anything of your wish.don't cheat people like this.u can see the reviews and complaints against your website.shame on u people.

Aug 16, 2017

Updated by Subhamoy Halder all my dear friends, main sabse bada sufferer hoon maxbhi ka.still i m suffering.they don't reply to mails, don't pickup phone calls.enough o[censored] people.why u people r based in delhi dat means u r the owner of the nation??u want me to spread the words through fb and whatsapp now??it will spread like wild fire.u people r forcing me to do so.i m stunned to see even after 1000z of complaints against this maxbhi, neither the govt.nor the higher authorities take any action against dem.they r openly cheating people.i even paid courier charges coz they send wrong housing panle to me.i request kindly dont buy anything from these bloody bunch of cheaters and frauds.they show they have items in stock which they don't have.they don't have 99.99% of the items they display.they will not refund your money to bank, will harass u meaninglessly, still harassing me with a couple orders, not even adding the money to the e wallet.i[censored] dont want to suffer, i request again, please avoid this cheaters.i have visited their office personally.there also they look doubtful completely.frauds, cheaters.kehte hain maxbhi, nehi hai kuch bhi.

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I have placed an order for Karbonn titanium mach five screen digitizer. While making payment I chose paytm and paid the amount through it. After successfully making the payment, the page did not come back to maxbhi to show the order confirmation. I have got message from paytm with Order# 444238. The find the message below.

"You have made a payment of Rs. 405.47 at Elcotek India Pvt Limited for Order Id 444238. Contact paytm.com/care for any issues."

Since the page did not come back to maxbhi and the order was not showing there, I have attempted the checkout again with CCAVENUE and made the payment for the same. This time it was came back to maxbhi with order confirmation with the same Order# 444238.

This how the payment happened twice for the same order.

I have contacted paytm in this regard. They have suggested me to contact you.

So I request you to kindly look into this and please revert the amount paid through paytm transaction.

Thank you
Chalapathi

Jul 4, 2025

Complaint marked as Resolved

Resolved.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir as discussed with you your amount which we received from paytm has been refunded back to Paytm as the amount deducted twice for the same order reference id for the refund is[protected].. request you to kindly mark this issue as resolve so that other user can also get to know the procedure for the same

Mar 12, 2017

Updated by sbs chalapathi rao It has been resolved by Maxbhi. Thank you Maxbhi.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

I ordered back panel order id of #433039, after two days of my order was cancelled. so i request to refund my money, but they didn't do it.that product shows in stock, after few days they increase the product cost and i order that product (order id #441800) but they cancelled my order and added in e-wallet, so i send request(request no :#155064) to refund my money to bank account, they don't response it, please help me to recover my money

Mar 27, 2017

Complaint marked as Resolved

nothing

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Manikandan...First of all i am sorry for the inconvenience caused to you regarding your order with maxbhi.com, Sir as i checked your complete order it has been due to unavailability of the product with our supplier and as per your refund request is regards we have received your refund request on 2-3-17 and as per your request we have initiated your request towards gateway which will be completed soon as per your bank procedure please update us when your refund amount will get credited in your acquiring bank account..or do let us know if you require any further assistance regarding the same...
Also as your issue has been attended and taken care i request you to kindly mark this issue as resolved so that other user can also get to know the procedure for the same

Mar 04, 2017

Updated by manikandan08 The ammount of 348.30 rupees only initiated to refund my bank account but balance 76 rupees is no initiated to my bank account

Verified Support

Mar 06, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir as per your request for refund order no#441800 amount rs 76/- we have initiated your request towards gateway which will be completed soon as per your bank procedure please update us when your refund amount will get credited in your acquiring bank account..or do let us know if you require any further assistance regarding the same...
Also as your issue has been attended and taken care i request you to kindly mark this issue as resolved so that other user can also get to know the procedure for the same

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

02/03/2017, 06:15 PM Status Change
Under Process #2 - PSD
02/03/2017, 10:39 AM Status Change
Under Process #1 - Under Process #2
01/03/2017, 11:02 AM Status Change
Approved - Under Process #1
28/02/2017, 05:13 PM Status Change
Incomplete - Approved
28/02/2017, 05:11 PM Create

I had paid extra 80/- for bluedart charges to get the order by 3rd march, as show by there system. i informed they about product details(colour) i wanted, because after payment the invoice shows diffrent colour, which i didnt selected, might be there system error and i also informed them that on 4th i am leaving for abroad. but they are not responding. hopless they are.
if they didnt had the item, why did they put on sale on their website.

+2 photos

Mar 29, 2017

Complaint marked as Resolved

finally got refund on 28th march 2017

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Mar 03, 2017

Updated by ashitosh.rawat They call and make false promise then never answer back.
told them altleast make part dilivery by tomorrow but the dont have that required product also.
they are just cheating and taking peoples money.
their ivr machine kept me hold for hrs but no one answered, time and again and same situation by email.

Mar 03, 2017

Updated by ashitosh.rawat They call and make false promise then never answer back.
told them altleast make part dilivery by tomorrow but the dont have that required product also.
they are just cheating and taking peoples money.
their ivr machine kept me hold for hrs but no one answered, time and again and same situation by email.

Mar 03, 2017

Updated by ashitosh.rawat i want the order by tommorow 4th march 2017 or else refund the money.

Mar 03, 2017

Updated by ashitosh.rawat i want the order by tommorow 4th march 2017 or else refund the money.

Verified Support

Mar 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ashitosh Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #441780 with maxbhi.com. As per your request your order has been cancelled and completely refunded from our-end by you and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Verified Support

Mar 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ashitosh Sir, , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #441780 with maxbhi.com. As per your request your order has been cancelled and completely refunded from our-end by you and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Mar 14, 2017

Updated by ashitosh.rawat till now i didnt got the refund, once it reflects in my account then only i will mark the issue resolved.

Mar 14, 2017

Updated by ashitosh.rawat till now i didnt got the refund, once it reflects in my account then only i will mark the issue resolved.

Mar 21, 2017

Updated by ashitosh.rawat till date no refund !

Mar 21, 2017

Updated by ashitosh.rawat till date no refund !

Mar 23, 2017

Updated by ashitosh.rawat where is my refund !
i have checked my credit card.
stop cheating !

Mar 23, 2017

Updated by ashitosh.rawat where is my refund !
i have checked my credit card.
stop cheating !

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My order no 430187 my order is cancel by maxbhi & my money is refund in e wallet, I am refund in my bank account ewallet money msg send by maxbhi 5-7 days refund u bank, but till date my money is not in my bank account so I request all o[censored] plz refund my money, otherwise I m going to consumer court, plz take seriously not joking, tum logo ne bhut ka chuna lgaya hai jald hi ak court se letter send karawat hu tum logo be e businesses ka majak samjh rakha hai Kay,

Apr 5, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sunil Maurya Sir, , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #430187 with maxbhi.com. Has been completely refunded from our-end by you sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110020

Website: www.maxbhi.com

I ordered spare parts for my HTC handset third time with this company. I was being fooled again by saying we have the spare parts but this fraud company never sent any parts till date. The money was deducted already from my bank account at the time of placement of the order. They itself cancelled the order and put back my money in the wallet. I cant access that wallet. There customer care numbers are of no use and their chat software never works.
I request all new users that never place any order to this company as this is a cheat and fraud company. I also request to the authority that please take strict action against this company and refund our money asap.

Apr 5, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: Jodhpur, Rajasthan, 342001

Hello sir, I ordered tempered glass(order id-#437402). My order is successful place and also approved by a supplier on 21 feb 2017.But the supplier is not delivered order on my address till date. and there no any order cancellation option on the site www.maxbhi.com.

Maxbhi call center person not attend my call.

please cancle my order and make refund.

Apr 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Ashok Borana Sir, , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #437402 has been delivered to you with this shipment id [protected]. If there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

Hi,
I had ordered spares from your web portal . After the confirmation of the payment transferred I got the reply regarding non availability of the spares .
I got the msg that the payment will be refunded in my bank account within 5-7 days .
Its been almost 20 days but I am still waiting for the refund of my money .
The Order No is 424605 .
Customer Care No is also kept on waiting mode .

Mar 5, 2017

Complaint marked as Resolved

Received Refund in my Account . Thanks

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424605 with maxbhi.com. Your complete amount has been refunded from our-end and the refund reference is =[protected], Kindly check with your bank and confirm us regarding the refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Feb 28, 2017

Updated by Kapil H Kotak I have not received payment in my account ... Kindly give me the Transaction ID of the payment ...
Regards .

Verified Support

Feb 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you regarding the Order #424605 with maxbhi.com. Kindly contact your bank with this refund reference id[protected], they will update you regarding your refund and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Mar 01, 2017

Updated by Kapil H Kotak Provide me the UTR Code and your Bank Details so that I can check in my bank .
Regards .

Verified Support

Mar 02, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kapil Kotak Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As discussed with you regarding the Order #424605 with maxbhi.com. If amount is still not reflected to you then kindly provide us your bank statement we will help you further and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Address: New Delhi, Delhi, 110005

Website: www.maxbhi.com

Worst website ever . i tried to buy a body kit for my phone from maxbhi they first took the order then they themselve canceled the order now when i am asking for my refund they are not giving me my money back instead they are telling that they have already sent my refund to my bank account . they dont even asked me about my bank details but they sent . they are think we aree fools out here . website is a fraud please avoid and this website should be banned so that no more peoples get into the trap of theirs.

Mar 29, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: New Delhi, Delhi, 382415

Website: Maxbhi.com

Dear sir
I have ordered online touch screen digitizer for my old XOLO Q1000 OPUS from maxbhi.com i have placed order on 01/02/2017 order no 424961
And product is delivered to me on 07/02/2017 but when i opened the box i found it physically damaged. on the same date i have intimated to maxbhi for the damage they asked me for the image i have sent that too but at last their reaction was "we would not be able to replace the product as it is not in the same condition as it was when it was sent to you. Warranty does not cover any physical damages. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs." Money is not the major reason buy the service if i have purchesed any new product from maxbhi.com so it will not give me any warreny cover if it is damaged during transportation kindly help me to keep me out from the situation.

Mar 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.GAURAV GAHLOT Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424961 with maxbhi.com. As per our shipment details, we was dispatched the fresh product.
Please do find the link of image of the dispatched product. This image was captured, when your product was ready for shipment.
https://d57avc95tvxyg.cloudfront.net/images/detailed/1847/[protected].jpg?t=[protected]

According to our warranty terms and conditions, we are not able to replace your product if it has been damaged in transit by the courier company.

You can lodge a complaint in Blue Dart Express Limited by attaching broken product images regarding your transit damage at: - [protected]@bluedart.com
and keep CC this mail with us on [protected]@maxbhi.com so that we can also follow your case and if required (by Courier Company) than we provide him the relevant documents.

(Note :- Do not forget to mention your tracking number in the subject column)

Warranty does not cover any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html
Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Feb 26, 2017

Updated by Gaurav Gahlot Dear sir
Thank you for your revert as you have told me that you gone through the images of the product before despatch also see the images here below which were taken after i opened the packing box but after it delivered always a delivery boy never wait for the opening of the box he just deliver and go away how can you say me to open the box at my door steps and if damage causes are because of courier company then why should i ask to courier company i know only the seller whomsoever deliver the product

Verified Support

Feb 28, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.GAURAV GAHLOT Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424961 with maxbhi.com. As discussed with you we will ship a new product to you.
Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: New Delhi, Delhi, 210301

Website: Maxbhi.com

Hello sir, I order a screen and touch of intex aqua n15 white on 23 jan2017 and the order id was 419972 . After a weak they called me and asked me thst they can not deliver the orderd product, so thy cancel the order and generate new order (not in white color) and the order id is 423091 on 28 jan but they can't dispatch the product, so i called him to cancel my order on 4 feb snd generate a mail to support team for refund my amount to my bank . The amount is 1592 rs. I sm waiting for my amount but they didn't want to refund. Such a fraud company i have ever seen.
Please, help me to return my amount to my bank account asap.
Thanks
Prashant
[protected]

Apr 4, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Orders #419972, #423091 with maxbhi.com. this order #419972 has been cancelled and new created from our-end for separate parts as discuss with you and the color was not available with us according to your requirement that is why as per your request your order got again cancelled and complete amount has been refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Feb 23, 2017

bcmahesh's response Hi,
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
My Email id is [protected]@yahoo.com
408107
please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
so please take criminal action against them ?

Feb 23, 2017

bcmahesh's response Hi,
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ?
My Email id is [protected]@yahoo.com
408107
please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
so please take criminal action against them ?

Feb 23, 2017

bcmahesh's response Hi,
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.I have requested them on phone and also through live chat and email to return my ewallet amount to my account .but no response ?
My Email id is [protected]@yahoo.com
Order ID : 408107
417101
409877
please do take necessary action on them for their fraudulent activities like taking our money from our accounts and posting it to their ewallet. why do you need ewallet if the order is cancelled, why cant they put it in the originating bank account?
so please take criminal action against them ?

Feb 25, 2017

Updated by prashantipem Hi,
I have received call from maxbhi.com and they ask me that my amount will be back in my bank account or paytm wallet in 24-48 hrs., But i cant get the amount yet.
Please help me .
Thanks & regards
prashant

Verified Support

Feb 27, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prashant Kumar Sir, , , , , , , , , , , , , , , As i can check your Order #419972 with maxbhi.com. Your complete amount has been refunded from our-end and the refund reference number is[protected], Kindly contact with Paytm and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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D

dhirendra1998

from Atraulia, Uttar Pradesh

Feb 22, 2017

I have place a order on maxbhi on 07/02/2017 order id 428470
but he cancel my order get rs on e wallet so i refund to my bank but i will not my refund till now he say that he take 7-10 days.

Money not refunded in my bank account - Comment #2665726 - Image #0

Money not refunded in my bank account - Comment #2665726 - Image #1

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K

Karan Demane

from Mumbai, Maharashtra

Feb 24, 2017

My order no-437600
I book order since 6 days and i give payment through debit card but through but not single process was happen with my order pls give me my order...pls

Money not refunded in my bank account - Comment #2667325 - Image #0

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B

bcmahesh

from Hyderabad, Telangana

Feb 28, 2017

Hi,
I have ordered a battery for my mobile 16.12.2016 and paid 1602/-. the amount was debited from my account to www.maxbhi.com account and neither they have sent the product nor they have sent my money to my account.please do take necessary action.
My Email id is [protected]@yahoo.com
408107

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Address: 629157

We ordered an LCD Touch screen for Xiaomi Redmi 1S- black mobile Phone (complete assembly folder). Worth Rs. 1403.09 through online our order, no:424601 Dated :31/01/2017. When we received it after paying the amount it was found that it was not working. We tried to contact you through phone for the past one week. But there was no response. Kindly replace or refund the amount as earlier as possible.

Mar 21, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. T.LeninDavidRaj Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #424601 with maxbhi.com. Kindly log your complain with our replacement team they will help you regarding replacement of your not working product and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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F

fk_qrf

from Pune, Maharashtra

Feb 27, 2017

My order number is Order #434153, it was placed at (16/02/2017, 12:38 PM).
It's more than four days now and the product is not even dispatched yet.
I attempted to talk to a customer care agent on web chat, but got no response after waiting for a long time.

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U

Ursk

from Noida, Uttar Pradesh

Feb 28, 2017

I have book a order apple ipad mini sim tray and next day my ortder is cancelled
order no 437392 please refund my money to my account

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

I have never seen such poor and pathetic service from any e commerce website .My Orders have been cancelled twice in the period of 15 days.The money has been refunded to ewallet but there is no visible option on the Order page to transfer the money from ewallet to the account.Whenever i open Order page it is coming as blank. I have sent several mails and messages through live chat but there was no response. I feel like i have been cheated and i am expecting an immediate refund to my account.

Order number - 430480

I tried to call customer care but inspite of 30 minutes waiting time i could not able to reach them.
maxbhi cust care: [protected], [protected]

+2 photos

Mar 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Subhrakant Panda Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check there is no amount in this Order #430480 as you had used the amount of this Order #427830 that is why amount was not showing to you for refund.And about refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Body: i ordered for a battery of lg p990 and paid rs.715/- but the product delivered on[protected] is a totally discharged battery which is totally useless as it does not confirm with the product represented to be supplied
Your company has shamelessly and dishonestly snatched away my money.
Send a genuine product again or return my money, lest action follows and the fact that your company is a fraudulent and a cheating company will be given wide publicity in net media in public interest.
Your request (#151595) has been received. Our support staff is reviewing your request. Please wait 48-72 hours for the reply.

Mar 21, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

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Address: New Delhi, Delhi, 411040

Website: www.maxbhi.com

Respected Official,
I am highly disappointed with Maxbhi.com's services.
In the first place my order id is #409169.
Here I had cancelled my order and hence the refund was initiated to my Maxbhi wallet. But I wanted my refund to my bank account so I request Maxbhi for the same.
They claim that my refund has been processed from their side but I have not received my money yet (Already one month has passed).
Secondly I had ordered for an another product at Maxbhi with the order id #409499. Here I had received a damaged product and upon contacting the customer care I was promised that I will receive my complete refund in my Maxbhi wallet and that I could dispose off the product.
Now when I am contacting them, sometimes they are asking to return the item whereas sometimes I am asked to share the pics of the product.
I have even informed them many times that I have already disposed off the product.
Now these people are reluctant to help me out.
I want a strict action to be taken against these fraudsters.
I have already wasted about 1000 rupees of mine and my precious time.
Regards- Roshan James Mathew

Mar 18, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Roshan James Mathew Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #409169 this has been completely refunded and received by you confirmed on call, and about the second Order #409499, there is not even a single confirmation of yours about the damaged product on mail or chat, as discussed with you sir you had already disposed the product and warranty is also void, we are unable to replace the product and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Feb 15, 2017

Updated by Roshan James Mathew Respected Official,
I had contacted Maxbhi on the 17th of January 2017 at 2:34:12pm regarding my order 409499.
Here I had received a damaged product and for that case their agent promised me the complete refund in my wallet and he told me that I can dispose of the item.
I have not yet received the refund and now they are reluctant in helping me out.
Now they are telling me that almost 30 days have passed and therefore they cannot help me out and indirectly they are signifying that I am lying. I am also helpless in this regards since I have already disposed off the product.
I want you all to take a strict action again this firm since I am not satisfied with the resolutions they provide.
I appreciate that you all helped me to get my money refunded in less than an hour's time.
Please try your level best to resolve this issue of mine also.
In the worst scenario I am ready to face a loss of 10% still.
But I want atleast 90% of my money back.
Thanking you in anticipation.
Regards- Roshan James Mathew

Feb 15, 2017

Updated by Roshan James Mathew I can't update this complaint as resolved since only 50% of my issue is resolved.
Till when you all don't provide refund for my second order, till then I will keep posting fresh complaints against you all.

Verified Support

Feb 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Roshan James Mathew Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#409499, As per our shipment details, we was dispatched the fresh product.
Please do find the link of image of the dispatched product. This image was captured, when your product was ready for shipment.
https://d57avc95tvxyg.cloudfront.net/images/detailed/1755/[protected].jpg?t=[protected]
According to our warranty terms and conditions, we are not able to replace your product if it has been damaged in transit by the courier company.
You can lodge a complaint in Blue Dart Express Limited by attaching broken product images regarding your transit damage at: - [protected]@bluedart.com

and keep CC this mail with us on [protected]@maxbhi.com so that we can also follow your case and if required (by Courier Company) than we provide him the relevant documents.
(Note :- Do not forget to mention your tracking number in the subject column)

Warranty does not cover any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html, i believe all the misunderstanding has been cleared and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Verified Support

Feb 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Roshan James Mathew Sir, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#409499, As per our shipment details, we was dispatched the fresh product.
Please do find the link of image of the dispatched product. This image was captured, when your product was ready for shipment.
https://d57avc95tvxyg.cloudfront.net/images/detailed/1755/[protected].jpg?t=[protected]
According to our warranty terms and conditions, we are not able to replace your product if it has been damaged in transit by the courier company.
You can lodge a complaint in Blue Dart Express Limited by attaching broken product images regarding your transit damage at: - [protected]@bluedart.com

and keep CC this mail with us on [protected]@maxbhi.com so that we can also follow your case and if required (by Courier Company) than we provide him the relevant documents.
(Note :- Do not forget to mention your tracking number in the subject column)

Warranty does not cover any damages or losses caused by postal or shipping services (Courier Company). We recommend you carefully to check the package contents according to packing list in front of postal service or shipping company representative. As clearly mentioned in our warranty terms and conditions, in case of any in validation of warranty we will not be able to process the replacement or repairs. You can read our warranty terms and conditions here: https://www.maxbhi.com/warranty-terms.html, i believe all the misunderstanding has been cleared and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

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Address: Hyderabad, Andhra Pradesh, 500079

Website: maxbhi.com

Hello sir, I order maxbhi.com a back panel BlackBerry leap 4G phone. My order is successful place Later on it was cancelled. That is not a 1st time I have tried 3 to 4 times but the order has cancelled automaticaly . So I decided I have to refund my money in my bank account. My order no is #430349 #431981 #431978 The total amount to be refund is Rs.411

Apr 5, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinod Kumar, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #430349 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank we are initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.

Mar 03, 2017

Updated by Binkari Vinodkumar I didn't got Money in my bank account why? But this maxbhi.com is showing the money refunded...

Verified Support

Mar 03, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vinod Kumar, , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #430349 with maxbhi.com. It has been completely refunded from our-end, you can also contact with payment gateway on this number +[protected] they will update you regarding you refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Dilip Domadiya

from Kosamba, Gujarat

Feb 17, 2017

Order no 389280

Money take in advance but produt can not delivred to my address and refund can not initiate

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Address: Lucknow, Uttar Pradesh, 226017

Website: www.maxbhi.com

I have placed one prepaid order on this maxbhi.com on 1feb2017, but due to no return police i have cancel this order at same time, but they haven't not issued my return amount 241rs till now.

Order details id status date total
#425121 cancelled

01/02/2017, 12:56 pm 241.73 rs.

And they provided my fake reference no while my bank as well freecharge havnt receive any transaction through that reference no.

Mar 3, 2017

Complaint marked as Resolved

Yes, after 20 days I got my amount refund

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Aisha Aziz Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #425121 with maxbhi.com. This has been completely refunded from our-end and the refund reference number is 8kzhmlu6CEbjsd_2602440_1, Kindly contact your bank with this reference number of refund they will update you regarding the same and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Feb 15, 2017

Updated by AishaAziz I have already checked with bank and freecharge wallet and forward screen short to you, but you are still saying same thing.

I have make big mistake to believe such website and placed prepaid order.

Verified Support

Feb 15, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Aisha Aziz Mam, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #425121 with maxbhi.com. This has been completely refunded from our-end and the refund reference number is 8kzhmlu6CEbjsd_2602440_1, Kindly provide us your free charge statement from 01/02/2017 to 15/02/2017 so that we can help you further and we had sent the request to the Payment Gateway for updating your refund status, as it has been completely refunded from our-end you will get the confirmation mail from Payment Gateway and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Kunal$$

from Noida, Uttar Pradesh

Feb 17, 2017

Ordered housing of karbonn a26 they cancel my order and money refunded to their e walet.second time when i order product they cancel once more i want that transfer my money to my bank account

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Y

Yash Katariya YK

from Bhavnagar, Gujarat

May 19, 2017

Hello i order letv 1 loudspeaker instead of letv 1s so plz cancel my letv 1 loudspeaker

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Address: New Delhi, Delhi, 110005

Website: maxbhi.com

I order an panel for micromax x2050 it cost of rs 204. They took money from my bank account but they now telling that they had cancelled my order due to the seller didn't gave any shipment date. I trusted them but they betrayed me. Please help me in this. They are not responding to me. As they telling that they had moved my money to e-wallet. I can't get access that. Then they are telling that my order is out of stock. Please help me in this.

Mar 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Maxbhi / Elcotek Telecom Complaints & Reviews

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Maxbhi / Elcotek Telecom reviews & complaints page 70

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The product not working

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Refund of money to the account

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Unethical behavior by sending a discharged lg p990 battery having received rs.715/- in advance towards price

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Refund not yet credited

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I want to refund to my wallet from maxbhi.com

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Refund of cancelled order

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My order was cancelled

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