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Maxbhi / Elcotek Telecom Complaints & Reviews

2.5
Updated: Jan 20, 2026
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Maxbhi / Elcotek Telecom reviews & complaints page 7

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P
prashrokr
from Raipur, Uttarakhand
Mar 17, 2022
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Website: www.maxbhi.com

I ordered a samsung galaxy M31 screen/display(Order #4380449, Paid on 14th Mar 2022) from maxbhi.com, it didn't have any visible defect but when i connected it to my phone the display was internally damaged. when I asked for a replacement they declined it and said that they will only cover manufacturing defect and it can not be replaced after testing or installing, but without installing how would I know if its working or not.

I paid 2389 rupees for this and they sent me previously damaged product and now refusing to replace it. I would like them to either replace it or give me a refund.
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    Pratham Rakheja
    from Noida, Uttar Pradesh
    Mar 14, 2022
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    They send me a open box so I refused my delivery and returned it back but they didn’t provide me a full refund
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      76_saurabh Shinde
      Mar 11, 2022
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      Sir, No option of cash on delivery in any product .Why ur site it, s very big but small option is not included and not provideing refund potion
      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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        H
        HarshitMishra1804
        from Ghaziabad, Uttar Pradesh
        Mar 11, 2022
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        Address: A1905 galaxy royale
        Website: Maxbhi.com

        I have ordered a screen with maxbhi on 9 March 2022 which got delivered today itself dated 11march 2022, the send a expired screen which I came to know when i was at the shop to get it installed in my phone when I connected the screen and switched my phone on it was blank, not showing anything at all then I called up the customer care and they told me to fill a form then company will call me and after that I have to courier it to them and then they will initiate the replacement and when I asked how much time it will take they said no idea about this sir. What is this behaviour and they guys took 3 days to deliver the screen from Delhi to Noida after performing end number for tests still the screen is not working and when I am saying that I'll return it tomorrow by coming to your office they are saying sure but you'll not get a replacement it will take time, why the hell they are making it difficult and they are not even ready to refund my amount please help me soon. They guys are horrible I don't know how they are running such a business online full of fraudity and complaints. This scenario is of Maxbhi. Com. MY ORDER NUMBER WAS 4363534 placed by Anukriti Mishra. You can reach to me on [protected] or [protected]
        Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
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          P
          Pratham Rakheja
          from Noida, Uttar Pradesh
          Mar 11, 2022
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          Website: www.maxbhi.com

          I ordered a google pixel 3xl folder from maxbhi.com but I received a open box so I refused my delivery and it’s returning back to the seller but the didn’t provide my refund.
          My order id-4348071
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            N
            nivya21
            Mar 5, 2022
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            Address: Karol Bagh Delhi

            As a replacement of wrong item sent by their mistake they are asking me for shipment on my expenses.

            Also company is not sharing any e-Mail ID requested by me.

            I am waiting for a proper support please advice
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              P
              PSD Institute
              Mar 4, 2022
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              Address: Ghaziabad

              Order #4202256, Paid on 18th Jan 2022 at 5:31pm

              Order auto got cancelled and money refunded to my wallet, I had put up request of transfer from my wallet to my bank account

              Its been more than 40 days money haven't reached to my account!

              one more order : Order #1952171, Paid on 16th Oct 2019 at 3:23pm
              even this order got auto cancelled and money have't reached to my account

              Even my known contact had ordered in maxbhi.com he also got same experience, order canceled and money stuck

              after being to their customer support, there is no reply
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                K
                Kausik Sen
                Feb 20, 2022
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                I order battery for htc 820s but i don't want that i requested to them to cancel the order but they didn't not responding... Order id #4311155
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                  D
                  Dileep Mood
                  Feb 15, 2022
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                  Address: Warangal
                  Website: Maxbhi

                  I order battery for redmi note 5 pro but i don't want that i requested to them to cancel the order but they didn't not responding waste website and fake products don't buy from this website
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                    D
                    Dileep Mood
                    Feb 15, 2022
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                    Address: Warangal

                    I have ordered redmi note 5 pro back camera and battery...but my mobile was redmi note 6 pro i request them to cancel the order but they said cancellation is not available now what can i do now...
                    Fake website waste of time ..
                    Don't buy from this website
                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                    Feb 15, 2022
                    Updated by Dileep Mood
                    They contact me just now and said we will accept return but we will charge 50 percentage of your payment..
                    fraud website don't buy from this website waste of time and money they are no.1 fraud's
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                      விக்னேஷ் கார்த்தி
                      Feb 15, 2022
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                      I ordered an LCD touch screen in Maxbhi, and I received it. When it is connected to the phone the display is not working properly. Regarding this, I raised a replacement request which got declined and I tried to call them regarding this no one is giving me a proper reply and they are disconnecting the call.
                      +1 videos
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                        N
                        nahidariyaan
                        from Kolkata, West Bengal
                        Feb 12, 2022
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                        Address: West Bengal

                        My oppo realme 1 battery is faulty and too low quality. Maxbhi decline my replacement request without any valid reason. Even they did not respond to my calls. I have been told that my battery back got some scratch that is why they r not gonna replace my battery. But when they delivered the battery it's already been scratch while they testing the battery. I am adding some pictures as a proof.
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                          nahidariyaan
                          from Kolkata, West Bengal
                          Feb 12, 2022
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                          Address: West Bengal

                          I have purchased a battery for my phone. But they send a third cass and pathetic battery. As per their replacement policy i tired to replace my within my replacement warranty but they declined my request with some stupid cause and not even respond to my call. Please don't buy anything from this fake website #Maxbhi.com ur plz stop faking people.
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                            R
                            Ranjitthakor
                            from Solapur, Maharashtra
                            Feb 2, 2022
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                            On January 14th 2022 I have ordered 1pc of LCD with Touch Screen for Realme 6 - black (display glass combo folder) and my order id is Order #4188141
                            and i received it on January 21st(it took 8days to deliver). but when it was tested on my phone it wasn't working properly and it is not compatible my phone went blank and my technician removed and fixed with another touch screen. Since my my phone wasn't working for 1 week i cannot wait for replacement .Hence i changed the touch screen immediately from local mobile store.

                            The protective film and warranty seals on LCD & touchscreen are intact and not removed As I no longer need the replacement i requested them to refund my money back .i have contacted regarding this .they are not refunding my money .Instead they are saying to they replace the product (which is not useful for me) i had mentioned several times that phone is fixed and no need of replacement. The warranty expires on January 31st they are not helping to solve the issue
                            Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                            Feb 02, 2022
                            Updated by Ranjitthakor
                            I also returned item with id #50585 and received by maxbhi on 01 Feb 22..still they don't refund my amount 2169 rs.
                            Feb 06, 2022
                            Updated by Ranjitthakor
                            Please provide 100 % refund of my amount..
                            Feb 06, 2022
                            Updated by Ranjitthakor
                            They are refunded only 70% money of my total order amount..
                            They are refunded my 70% money only..
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                              Bheemappa Bandikeri
                              from Gurgaon, Haryana
                              Jan 27, 2022
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                              Website: Maxbhi.com

                              I have been cheated by maxbi.com for the order no.4212114. The product which they have sent is not original and doesn't support finger print for my vivo v19 mobile. And once screen is locked I am not able to see the screen for unblocking, it becomes totally dark.It is a local footpath item which is available for Rs.1800 and available nearby mobile services centres for Rs.1800 to 2500. But I have paid Rs 6380 to them for this cheap item.
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                                L
                                lsbc
                                Jan 22, 2022
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                                Address: Maxbhi.com 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi - 110005 Ph: 9599197756

                                I ordered "Xiaomi Redmi Note 8" Display and touch Panel for my mobile on 22 Dec 2021 from Maxbhi (https://www.maxbhi.com/).

                                But received a wrong product on 2with "Xiaomi Redmi Note 8" Label on it. Through my search I found out that it was "Xiaomi Redmi 8" Display.

                                Raised the issue on their website on 26th Dec 2021 and after multiple back and forth communication, they finally said me (on 28th Dec 2021) to send back the product for replacement. Reason for Replacement "Not compatible". They said me to bear for the shipping cost to return to them, which I was not ok to bear. They said it is in their terms and condition to bear shipping cost: (https://www.maxbhi.com/warranty-terms.html)

                                But as per their terms and condition: shipping cost is to be paid by customers for returning the product for warranty repairs.
                                I had to bear Rs.102 for returning their product.

                                In my case it was wrong product. But still I sent to their office in New Delhi for the replacement. Finally they agreed on 7th Jan 2022 to send back the display I ordered for.
                                I received the product on 12th Jan 2022, but to my surprise they sent back the wrong display again. This time it was "Redmi Note 8 Pro" display instead of "Redmi Note 8".

                                They agreed that they have sent wrong display to me and they would resolve it. But they haven't resolved until today (22nd Jan 2022). It's been a month since I ordered display from Maxbhi but, I don't have a display for my phone.

                                In short: Don't buy anything from Maxbhi.com. I'll update this blog once I receive a update from them.
                                Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                Jan 22, 2022
                                Updated by lsbc
                                I want all my money back which I spent on Shipping charges for returning back the product along with the Product cost.

                                Jan 22, 2022
                                Updated by lsbc
                                Maxbhi Order Number: 4111599.
                                Replacement Information #48689
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                                  A
                                  Airtel RMS
                                  Jan 18, 2022
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                                  I ordered one product from maxbhi .com .after some days they tells that procurement delay.
                                  LCD with Touch Screen for Samsung Galaxy J7 (2016) - Black (display glass combo folder)

                                  Order #4184941, Paid on 13th Jan 2022 at 2:48pm
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                                    Taanush
                                    from Sambalpur, Odisha
                                    Jan 18, 2022
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                                    I have order touchscreen digitizer for lenovo tab m10 black, 0der no-4145964, when i receive the product & check it was not working, it was used item, scratches on both side if touches, bubbles, etc.then I call them & process for replacement, while sending them my courier I have send them images of product which was in good condition, the product which received in cartoon pack, with thermal protection, from them on same cartoon and same type protection for the product, I make and courier them, but when they received product they are saying product is broken and cannot replace, replacement information-#49049, how it is possible the product which I received dont break, but I send then as per thier packing material in same condition as they have send it get break, plz help and do take necessary action
                                    Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                    Feeling helpless, they are saying again u order the same product and get 10 % discount on product, and now they are blaming the courier company, plz help, I strongly recommend they are fraud with customer, while their products are defective, how it is possible that no bad packing is damaged but product inside package got damaged, if they are genuine while open package they should have video it, then sent to me with prove that the product they revived was damaged they are making frauds and cheating with costumer
                                    Can I file fraud online case against the company?
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                                      Shat2912
                                      Jan 13, 2022
                                      May 29, 2025
                                      This thread was updated on May 29, 2025
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                                      Address: gujrat

                                      Issue not resolve, inke site pe negative point bilkul hai hi nahi, customer ko keise pata chalega ki ye logo ko bewakoof bana rahe hain, inke yahan pe kaam karne wale ne mujhe khud request kiya ki " kya karun sir yahan kaam ker ke to me khud hi fhas gaya hun aap jaise kai complain yahan pe kiye gaye lekin solution ek bhi nahi hota" bus asli ke naam pe copy product sell kiya ja raha hai.

                                      yahan ke seller jaan bujh ker ghatiya photo dalte hai taki customer ko bewakoof bana sake ki hum apko genuine material send ker rahe hain.

                                      there are 1st and 2nd photo is mine, baki seller ne bheje hai dekh lo keise bhejte hain, helpline pe baat karne pe kehte hain photo to eise hi dalte hain.
                                      Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
                                      May 29, 2025
                                      Updated by Shat2912
                                      i am not satisfied your service and product.
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                                        paragpati
                                        from Pune, Maharashtra
                                        Jan 13, 2022
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                                        Address: Delhi/Gurgaon

                                        LCD with Touch Screen for Realme 3 Pro - Black (display glass combo folder)Order #3486404, Paid on 26th Jun 2021 at 4:59am product is not working after 3 months & so called best quality product have only 10 days warranty. This company actually trading /selling poor quality.
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