McDonald's India Complaints & Reviews

Dear Sir,

Today I tried to call Mcdonald hotline[protected] atleast 20 times in last 1 hour & I could not get thru. I have lost Rs 20 in calling mcdonald & always was answered by machine saying that ALL OUR CUSTOMER SERVICE EXECUTIVES ARE BUSY. PLEASE DIAL AFTER SOME TIME. Aftre these machinized answer the phone gets cut.

Few number of times I was connected & your automatic answering machine...

I had been a regular customer for home deliveries from your Nehru place outlet of MC donalds, New Delhi. On the evening of 18th August 18, 2010 we had ordered for 1 mc veggie with cheese, 1 large fries, and 1 veg paneer salsa wrap and surprisingly I receive the order with 1 fries, 1 fiet o fish and 1 chicken mcgrill considering I am a pure vegetarian!!!!

And surprisingly, this is the 4th time such an incident is happening...

Dear Sir,

It is my Sincere request to please investigate this Matter.

How McDonalds Staffs are behaving with Customer in MGF Mall Gurgaon, [protected] , I want to Bring your Notice.

Today, at 8.00PM I have Visited McDonald in MGF Mall Gurgaon Branch.
after selected my menu I had Given 100 rupees to Mr. Sonu ( Batch Code 16275), I was really wondering when he had returned balance Money.br...

Hi, I got this below email Mcdonal ...but it is bull send form negira


McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523
United States.
U.S.A Branch:Telephone Number: +[protected]
Fax Number: +[protected]
U.K Branch:Telephone Number: +[protected]
Fax Number: +[protected] br...

Recieved the below mail stating I have won 625000 pounds. Got a message to my phone,that i have won

====================================
McDonald's Incorporation
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
====================================
Batch: 24/00319/IPD

Dear Sir/Madam

We are pleased to inform you that you have won a prize money from the Annual...

Sir,

I have received a text message from TD-McDonald stating that "your mobile number have won 625000Pounds in MC donald international mobile Aid Promo..For claim contact Mac-D @Email:[protected]@live.com"..Please guide me is it true ? or it is a scam/Lottery..Please guide me..

Kind regards,
Dhanabal...

Please give me the full details. What is this? Whether I really win the above money or not....

Hi,

This is regarding a very arrogant customer service from the McDonald Hinjewadi outlet. Anand Arbali who mentioned that he was the manager of the outlet was very arrogant while one of the guy at the counter (Dyanesh Crew Id: 11) was taking our order. My family was excited to try the Shrek meal and we were looking for the options to club it with some single burgers. It seems that the ice-cream vending machine was not working...

Dear Sir
Some days ago I receive following mail regarding winning Pls confirm same is right of fraud and fake

Rgds


Subject: *****SUSPECTED SPAM***** (Score:13.0) MAY 2010 MCDONALD ?1,000,000 GBP WINNER
From: "McDONALD'S 2010 LOTTERY "<[protected]@mcdonalds.co.uk> on Sat, 15 May '10 @ 10:14 PM
To: <recipients undisclosed>
From: "McDONALD'S...

As per the initiative Jaago Graahak Jaago by the ministry of Consumer affairs please take an intitative to stop this BLack market.

I bought one half litter water at the rate of 16 Rupees while the MRP on the bottle was 9 Rupees.

Enquiring about this to the shop keeper he said that there is nothing like MRP rates for these things.

Please enquire into this matter....

Hi,

I ordered a McVeggie from McDonalds and they served me McChicken in a veg wrapper,
I have the bill for McVeggie, I have the wrapper too.

Certain points.

1) Restaurant has licence to run the shop till 1 AM shop was open after that as well, my bill was printed by 1.35 AM and later that i got the order.

2) they said they have seprate dept for veg and non veg then how the...

I recently gave an order for home delievery of 2 McChicken n one free meal, till april the offer is going on,"MEAL PE FREE-HIT OFFER" aaj meal khao,kal 2 pe 1 free pao...
i called up on the given number 66000666 for home delievery and my order number is 2179. person came n didnt give me the bill n free coupon according to the offer with the meal.
I called up thrice on customer care number written above, vandana, sunita...

I called up McDonald's Aundh outlet in Pune to place my order but the person in-charge told me to call the customer care no.[protected] which is their call center in Mumbai. I gave my contact details to the call center in-charge and he asked for my address. I gave him my full address but he insisted that I give him a street name. I told him that this street has no name in particular but is just 5 minutes away from the McDonald's...

Sir/madam


I am the regular customer of mcdonald i first time visited in Great india place (Sec-38 A Noida u.p.)mcdonald store when i eaten the burger then i ask for water the worker refuse to give me and say we are not providing water to customer you have to purchase then i was surprised to know,because this type of answer i heard first time in mcdonald store.
so kindly take a necessary action and reply me...

I have recently had a very bad experience at McDonalds Vile parle. Below is the letter I have sent them.

Dear Sir/Madam,
On 7th Mar 2010 I was invited to a childs birthday party at Mcdonalds Vileparle. It was a childrens party and I was like many others was there with my kids (aged 3 and 1). Overall the atmosphere was good and the kids were having a lot of fun.
My bad experience started when my daughter aged...

Would you trust Mander Toyota Queanbeyan who employ a perjurer, a liar, a steroids user and a "dope" smoker Mark McDonald of Mander Toyota Queanbeyan who associates with criminals and ex prison convicts like Lloyd Stephen Ganzerla who works for Haden Engineering at Mitchell ACT
READ MORE HERE
http://austlawpublish.com/forum/viewtopic.php?f=2&t=45&start=0...

I dont know if this is a valid complaint.
But i have noticed that, at time when i order from McDonalds-J.M.Road, pune , sometimes my order is not delivered properly.

E.g the only date i remember- 28/1/2010

I ordered One McVeggie Medium Combo Meal with Extra cheese.
i was given the McD without Extra Cheese although i paid for it.

I had to wait for about one hour for my proper order...

9.01.2010 WE WENT TO DINE IN AND MY KIDS ORDERED FOR 4 MAC BURGES AND THEN THEY ASKED FOR THE AMOUT ..FOR THIS ''MANAGER-MANISH RANJAN'' STARTED USING FOUL LANGUAGE AND SHOUTED AT THEM INFRONT OF ALL PULIC INSIDE THE STORE ONLY..THEY CAME TO US ''CRYING''.MY HUSBAND WENT TO THE ''Manager- manish ranjan'' AS TO EXPLAIN WHAT WENT WRONG.TO MY SURPRIZE ,UTTERLY DISGUSTED HE SHOUTED AT...

Contacting McDonalds for home delivery is a mess. The Number given by the company '66000666' is not reachable at dinner time. I spent and wasted 1 Hr calling that number. I got connected a couple of times but the line was dropped or cut by the other side as soon as the line was transferred to the customer care executive. It is frustrating to call these people.

I was handed over a coupon to redeem their meals but...

I have 5 times placed order at Mc Donald's - MG Road, Gurgaon. Everytime my order used to get delievered to some other building of my office. My office has 4 different buildings in Gurgaon. The first time when my order got mis delivered inspite of the correct mentioned address, I got extra cautious while giving my order. I used to get my address details rechecked with the person who was taking my order. And everytime I had to make 5-6...