MebelKart Complaints & Reviews

I had ordered a bed-side table.
I have repeatedly requested for assembly of furniture, but nothing has been resolved.

Regards,
Renu

23 Jan- This is in regards to your order placed at Mebelkart, we regret to inform you that your order has been cancelled as we cannot process this particular order due to unavailability of product.


25 Jan-With reference to the above subject, You shall receive 100% amount since it was cancelled by the seller itself. You shall receive your money back with in 7 Business working days.

5 Feb-No money refunded as on today. Their customer care no doesn't get through.

I have written my complaint so many times and each time mebelkart people call me telling that they will refund my money back. However neither my order is delivered nor money is refunded. You are requested to strictly advise mebelkart to give my money back.

I had ordered two bean bags on mebelkart three months back. However, one bean bag had been delivered till yesterday. Yesterday when sales person arrived with second bean bag I returned it . I request you to help me in getting the first bag (which was delivered long back to me) returned to mebelkart and getting my complete amount i.e. Rs.1998 /- back.Please help me at the earliest.

Dear sir,
i ordered two bean bags at mebelkart. Almost three months have passed but neither i have recieved full order nor my order is being cancelled with refund of amount. I tried contacting mebelkart but they do not recieve my calls .All numbers are incorrect and response is pathetic.
Please help me.

Its over a month and they have still not delivered the product. They keep making false promises but are not delivering the product.

Sir, had placed an order with the company for a set of curtains and had done the payment too, but have not received the order and there is no response from the customer care now.

Dear ma'am/sir, Greetings of the day!! I am facing huge problem as I have placed an order in Mebelkart.com for a Wardrobe, for which I had made payment in advance via. Online mode i.e. from my debit card of Amount Rs. 11, 990/- I have placed this order on 18th Dec, as they have committed to deliver the product within Max. limit of 15-16 days . Also I had an option to track my order through the 'Track Order Option'. But It has not been shipped till date. No response I am getting from their CCE number ...Phone : +91-[protected] (10:30 a.m. - 8:00 p.m. Monday - Saturday) Please kindly help me out to solve this problem.. With Regards Lucknow

Hello, This is Sudheer from Bangalore. I have ordered a queen size bed from Mebelkart and received a defective product. I have been following up with customer care from almost a month. No action is taken yet and no proper update is given to the customer. Their concerned person Richard, wouldn't answer the call. I wrote to the CEO Mr.Rahul also.

Order details for #[protected] placed on[protected]:02:16 The following product(s) from your order has been shipped : Reference Product Unit Price Quantity MK67232EL-005-022 ExclusiveLane Table Runner Tray With Warli Handpainting » 799 1 Est. Delivery Date On or Before Sat, 19th Dec Total Amount : 639 TRACK YOUR ORDER Paid Amount : 639 Wooden Service Tray With Desinging Hand Painting Delivery Timeline : Wed, 23rd Dec - Fri, 25th Dec These are the products which I have not received. I have sent several reminders but to no avail.Today one of the representatives wrote that it had been delivered on 15 Dec.2016 itself. Had I received I must have signed the papers with id proof of the concerened courier. Everyday I have to write to them and it takes a lot of time and causes anxiety.

First of all, this is the order id #[protected] placed on 28/11/15. It was a prepaid order of Rs 405. Product : Kenstar Dry Iron Wonderlite KND75G1M (I received the product very late from the promised date of delivery.) Received on 14/12/2015 The parcel had a packing label of askmebazaar taped on it. I was wondering and asked the delivery boy why a package from mebelkart has a label of askmebazaar on it! He also started wondering! After opening the packaging it was a disaster inside. All I saw was pieces broken apart inside the box. I immediately took some pictures and mailed them to [protected]@mebelkart.com and claimed replacement or if not then refund. Today (15/12/15) I received a reply from mebelkart saying "please take to kenstar". "We kindly request you to take to kenstar for repair they will repair the product for free" I have attached few pictures of the broken product and a snap of the email conversation. Please go through them, the best resolution I would prefer is replacement or a refund.

My Order details : #OD[protected] placed on 13/11/2015 09:06:23 AM I Ordered the Nilkamal Spacio Computer Table on 13.11.2015. I paid Rs.3, 280/- in advance. Till now (11.12.2015) they did not shipped the item. when I am calling to customer care they are not lifting the calls. please help me in this regards. regards, RAJU

Hi Team,

Order details for #[protected] placed on[protected]:30:37. Waiting for know the status of my order.

I have called many times to customer care number and asking for update my prepaid ordered but not getting valid response from them. Only saying it has been shipped and this is the Shipment Details Carrier : Gati[protected].
This Shipment Details or Carrier tracking number was updated me before 15 days back and when I was checked in online that time it was not valid and when I checked today and found the status this Carrier tracking number[protected], it is updated but it’s belongs to different person not for me and this is CASH on Delivery. When I was already paid for this product.

This has been one month, when I was placed the ordered and stranger still I don’t know where my product is and when it will be delivered. Please help me to please returned back my money

Thanks & Regards
Ashish Kr Ghana

Dear Sir, I Ordered 2 chairs for INR 14, 330 (Order id [protected]) on 28-OCT-2015 from Mebelkart online furniture store. They promised to ship my order on 14-NOV-2015, but till today - 30-NOV-2015 my order has not been shipped. When called they are saying there is some issue with the manufacturer and they are saying the order cannot be cancelled. May I request you to please help me out from Mebelkart. Regards, Sanju.

This is in continuation to the complaint i have posted with the subject line "A very big noooo to buy products from Mebelkart...!!!", After numerous follow ups by looping their CEO & every one i finally got a product replacement for the defective product after struggling for more than 10days. Surprisingly this time also i have received a defective product. When i called the customer care they said they will refund my money & they will give me some coupons as well, but i denied that. As i have wasted two months of my time, phone bill & internet bill, i demanded money for all this as refund. Finally they said to keep me the damaged product.. Please never buy product from this site, they only sell damaged products...!!!

Order Id #[protected] I Ordered 2 nos of Fan to My residence in Odisha, Paid online Rs.2214/-, As per their commitment they should dispatch the product before 11th Nov 2015, and it should deliver before 18th Nov. But Today its 19th Nov, and there is no progress on the order, I am trying to call them last 3 days. Phone is ringing but no one respond to calls, even i wrote email, there is no reply. Please help me to get my money back, or the product.

I have placed the order on 6th instant and expected delivery in next 3-4 days. My request is replied saying these are made to order and thus delivery will take time.
I don't think these simple bulbs will be made to order.
There is no system of checking delivery status on the site of Mebelkart.
Can you please advise correct situation .

I had paid Rs.1099/- for a painting I selected online from Mebelkart. I got a mail saying the painting I ordered is not available select another. I did that and sent the mail. There is no response from Mebelkart. I find this a fake company. They are not returning the money if they can't deliver. How do I raise it in consumer forum to get justice. Are these online thiefs.
Order No.# OD[protected] dtd. 28-Oct-2015.

I have ordered a product on Mebelkart(Order number - [protected]) and they took nearly month time to deliver the same after doing numerous follow ups & escalations.

The most worst thing is i received a defective product & now the mebelkart team is not at all showing interest in getting the replacement for the faulty product.

Its better to skip this website for any kind of products.

Hi, I have booked my order[protected] against mebelkart.com as online shopping and its been more than a month and i am not getting any responses from them when i send frequent request over mails seeks status updates. I get response only when i reach customer care executive and they too provide irregular and wrong informations. I have requested several times to cancel my order but still i dont find any response to fulfill cancellation request. It's very bad experience on mebelkart.com. Request you to please me and do justice on this. Thanks, Sreenivasa Rao, +91 [protected]