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MebelKart Complaints & Reviews

1.8
Last updated Nov 8, 2019
Complaints 242
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80
Unresolved
162
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+91 72 0427 3294
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MebelKart Head Office Address

7th Floor, Tower D, Diamond District, HAL Airport Road
Bangalore North
Bangalore District
Karnataka
India
560008

MebelKart reviews & complaints page 8

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M
Manish.Bassin
from Noida, Uttar Pradesh
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Delay in product delvery by over 15 days

I have ordered a rocking chair from mebelkart for presenting my mother on mother's day but havent received yet.

The last information i had was that the order was shipped by gati logistics on 13th may.

My order id# [protected] and gati consignment no. Is #[protected]. (No activated till date)

There has been no action taken by the company representatives after repeated complaints but have been blaming...
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S
shekhar grover
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product was never delivered and Money was never Paid back

Address:122011
Website:www.mebelkart.com

Good Day,
I ordered a Book Shelf 2 months ago and till now is never delivered yet. I was told that my money would be retured to my Bank Account but that one is also not returned.


Dear Shekhar,

We would like to acknowledge that we have received your request and we understand your concern. A ticket for your query has been created with ticket number - 53310.
A support representative will...
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A
asingh6161
from Delhi, Delhi
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Return the product but no reply

Address:New Delhi, Delhi, 110075
Website:mebelkart

I have ordered an aquagaurd plus water purifier (14 stage (Ro+uv+uf+tds) adjuster + mineral cartridge) (Plastic) order no. Is #od[protected],
First of all they not sent the mineral cartridge. This is second hand piece i want to return it but no reply even when i call, the call automatically disconnect when they said all executives are busy, they said it again and again and call disconnect, i tried a lot but no response. Pls help me...
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Sneha Kolbudhe
from Mumbai, Maharashtra
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Purchased product not even dispatched after 20 days

Address:Pune, Maharashtra, 412208
Website:www.mebelkart.com

I have ordered Rest n Sleep XXL Bean Bag With Beans (Blue) (S104) bean bag quantity 1 on 6/05/2016 having order number [protected] and paid amount Rs.986 which came after discounting of 30% on actual amount of Rs. 1, 409. The site showed the product has been dispatched on 10/05/2016 by Gati courier with tracking ID[protected]. Product delivery timeline is shown as Sat, 14th May - Tue, 17th May. I tried to track the shipment and it always came...
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Suvendu Patra
from Kakrala, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but order not delivered, delivery schedule expire

Address:560008
Website:www.mebelkart.com

Sir/ mam,
I had ordered fabric enry 3 seter sofa bed in leatherette in black color by furny from mebelkart website and they committed that the product would be delivered by 21st to 24th may, 16. Till date i have not received any communication from their side. I have trying to connect to customer care number @[protected], but it does not connect to their executives. I also wrote an email to [protected]@mebelkart, but still i don’t have...
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J
Jyoti Asopa
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leather 1 seater sofa (yellow) by new creative sofa furnitures quantity:3

Address:Agra, Uttar Pradesh, 282007
Website:asopahospital.in

I have not recieved the product, which was to be delivered between 9th to 11th May. Despite complaints to customer service I have recieved no reply from them.

Jyoti Asopa MD

Order Summary

Order Id [protected] Date 13th April, 2016 05:56:40 PM Total Rs. 22, 000 Total paid Rs. 22, 000 Total paid Rs. 22, 000 Discounts Rs. 5, 000
Delivery Address

Jyoti Asopa [protected] Asopa Hospital...
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H
Himanshu Kharbanda
from Gurgaon, Haryana
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Product not delivered and customer care not responding

Address:Sivasagar, Assam, 785640
Website:Mebelkart.com

I have ordered deneb lyra ironing board from mebelkart and paid 968 throughnet banking with order no. Od[protected] ref no. Mk112621ib11-101 on 6th may 2016 and was given a assured dilivery tme of 18 may 2016 but didnt recive the product the order no. They provided is wrong and this was confirmwd with gati courier whome according to the company they handed for deliver yet i contacted thecoustumer care twice and they lodge complain twice 58124...
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Address:560008
Website:www.mebelkart.com

Hi sir/mam,

I had ordered one 'hindustan unilever pureit intella 14 litres water purifier (Blue)' having reference number 'mk166949wn1b100' from 'https://www.mebelkart.com'. Company had assured me that estimated delivery date of it is 'on or before thu, 25-feb-2016' but today is '19-mar-2016' and i am still waiting for delivery of my product.

I had payed 1080 rs. Online payment during its order. I had sent...
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R
rohit murari
from Kanpur, Uttar Pradesh
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Worst customer experience from mebelkart

Address:412207
Website:www.mebelkart.com

I ordered furniture first time from mebelkart and had the worst experience shopping here.
My first order [protected] for sofa was cancelled by mebelkart after ~20 days of order placement citing seller and procurement issue. The sofa ordered was from comfort couch and i see sofa from comfort couch are still available for sale from your site. Moreover people from mebelkart itself give varying response to issue. I had dropped a mail to...
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R
Roshan Paradkar
from Limbdi, Gujarat
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Order still not received

Address:New Delhi, Delhi, 11052
Website:www.mebelkart.com

Dear team,

My order no. Is [protected] (3 tier tiffin box).
I was received wrong dispatchment from king international, i was send back to him but further no any reply from their end. I paid extra rs.160 for courier charges but still now my order is not received from dealer.

Please assist for the same.

Dealer name & contact :
King international
C - 38, wazirpur industrial...
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S
Shameena John
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Furniture

Address:Chennai, Tamil Nadu, 600034
Website:www.mebelkart.com

My order number is [protected]...it's almost a month of placing the order neither u guys worried on shipping the product or calling me back...I have almost filed 3 token since the day of purchase n called you 21 times since the day of ordering...I have taken photo shots of all the time of calls and all your false promises...all useless mails that you Guys send but don't ever turn back to call us...aft seeing this I wish you guys call me back...
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M
Muralidharrao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered after online payment

Address:Bangalore, Karnataka, 560024

Have ordered Hawkins Futura Non-Stick Cookware, 7 Pieces Set (Qs5) (Black) on 12th may ([protected]) and it shows dispatched to GATI[protected] .But when called GATI they say its invalid and they have not received any order from Mebelkart.
No customer care number available for MebelKart to validate.
Its more than 15 days, still no update on order.Even tracking displays its shipped to Gati but they say its not available with...
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M
Mageshkb
from Chennai, Tamil Nadu
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Product not delivered for long time

Address:Bangalore, Karnataka
Website:mebelkart.com

I have ordered a product without having any idea about mebelkart.
There are no actions on my product for almost 2 weeks. Then i started calling customer care and sending emails. Every time they say problem with the logistic concern. Every week they used to say the product will be delivered within that week. It cost 30 - 40 rs during each call.
Now a days they are not even picking up the call.
I am so worried and frustrated...
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Address:Bangalore, Karnataka
Website:www.mebelkart.com

I had ordered kaiser glass wall clock 7181 brown from this site. I received the product on 18/5/16. After opening the pack i found the clock badly damaged. I immediately lodged a return request and submitted a photo of damaged product as asked by the site. A ticket number 57488 was issued followed by another number58216. Except this there is no communication from them regarding my complain even after 72 hours. Talking to them on phone is...
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S
Sharoni Sen
from Mumbai, Maharashtra
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Mebelkart non responsive customer care

Address:Mumbai City, Maharashtra, 400061
Website:www.mebelkart.com

I purchased a mango wood wardrobe from mebelkart on may 16 2016. Since i paid the amount and received a confirmation email, there has been no communication forthcoming from their end. I try calling on their customer care number. No one ever received the call except once when i was told they are awaiting for confirmation from the vendor and will get back to me. After that no communication. I even made an online request for info on may 17,...
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D
dr.gaurav
from Delhi, Delhi
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Product not delivered /processed even after complaint

Address:Bangalore, Karnataka, 110096
Website:Www.mebelkart.com

Sir, I have complain about online shopping site mebelkart.com (furniture shopping site) from which I ordered a shoe rack under discounted price and COD (cash on delivery), on 7/5/2016. My order was approved n order number is [protected]. Site showed that it was supposed to get delivered by 18/5/16. It has not yet shipped n customer care don't pick any call.
These days it's becoming a norm giving huge discounts on special days to lure...
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S
satatkhare
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Waiting for delivery of product

Address:Ghaziabad, Uttar Pradesh, 201010

Pls confirm my order status [protected].
I had paid full amount.
And it is showing approval.
Why it has not dispatched as per lead time it should be dispatched before 18th may 16.
But it is showing in approval.
I don't know why you people are cheating to customers and asking to write down 350 words.
If your team is incapable to resolve all complaints than pls add people in ur team.
But don't...
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S
Sheela dMELLO
from Bengaluru, Karnataka
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Close to two months since purchase and no sign of delivery

Address:Bangalore, Karnataka, 560084
Website:www.mebelkart.com

Purchase#[protected], made on 26th March.

Around 10th April received a call saying there was a "procurement issue" and it would get sorted out soon.
Around 15 April received another call, saying the item would be delivered within the next 7 days. Asked about a refund and was told that it would take at least 9 working days (!!!), so decided to wait for delivery instead. After that, have had not heard from them at all.br...
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K
kaushal asolia
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received

Address:560008
Website:www.mebelkart.com

I have ordered a dinning table set order id [protected] as on 17.04.2016 online form mebelkart.com. But the product is still not received even showing not dispatched on company site. However i have paid the full amount of product online.
I have tried to contact mebelkart customer care no.[protected] but the no got engaged every time. No body responded the phone.

There is no any contact no or email address at company...
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priyam sharma
from New Delhi, Delhi
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Product not similar to the one i ordered and very bad quality

Address:Agra, Uttar Pradesh, 282002

Is there someone who can work on this ticket. It is now feeling like i'm being cheated : (
Yesterday your representative said with lot of apologies that the request will be processed and you will get an email in 30 min. But i'm waiting since yest and did not got any email. This time i'm really very disappointed with the services you guys provide. I'm continuously calling since morning today but no one awnsers 😔

Thanks,...
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