[Resolved] Medlife — online medicines order - charged twice
Sbsbridson on Apr 23, 2019
Medlife — order or6679kv-031a
I had paid for this order online.
However, when the order was delivered to my senior parents - mom, the delivery boy charged for the payment again before handing over the package. The delivery boy's name is amol.
I cam to know about this couple of days later
The money should be refunded immediately or else it seems to be a case of cheating seniors and i will follow this up.
The delivery boy did not call as is practice to confirm the address. His name is amol gurav
Would request some one from medlife to call me to get further details.
Complaint marked as Resolved May 31, 2019
[Apr 23, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response, Apr 23, 2019
Dear Customer, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
Verified SupportMedlife Customer Care's response, Apr 27, 2019
Dear Customer, We can see that you have received the refund amount (Refund has been done on Apr 16, 2019 8:39:23 AM Reference Id[protected] Epg Txn Id[protected] We're sorry for the experience you had with our service.As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.
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