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MedPlus India Complaints & Reviews

3.6
Last updated Mar 21, 2024
Complaints 811
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562
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MedPlus India reviews & complaints page 18

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P
Pavani Ramesh
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Given damaged products

Dear concern,

I have purchased one novamix 30 penfiell it was slight broken whenever i take insulin it was come out from cap i noticed that and came to your patamata store at vijayawada they says we don't response for this and talking roughly to me. This is the kind of response given to your valuable xuatomer i am purchasing montly 20k medicine from med plus i have lot of respect on your store these type of franchise and employees...
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Manoj Kumar5555555555
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exchange and billing

Address:7th cross J C Layout

We asked for tablet( Glycomet GP-1 forte ) but they gave (Glycomet GP-1)45 tablets cost around 247 rupees ..but I asked for an exchange by that name but they took the tablets and retured us (Glycomet GP-1 forte )which they gave only 20 tablets in exchange and said we cut the offer of 20% and giving u only 20 tablets cost around 144 rupees it's almost 103 rupees fraud ..they give us other tablets as if they are doctors and they will only refer...
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Address:Medplus krishna nagar vijayawada

I am a regular customer of medplus .i purchase nearly 50000rs of medicines every year for my father my medplus app id is 30299711..for my every order they used to give my some points and for that accrued points i can get some products through medplus app..i ordered some product of shampoo which were shown in that points redemption category ..the products arrived at the store and when i went to collect they said they cannot do that transaction...
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Address:Nagarbhavi

On 30th June I performed 2 transactions through phonepe to medplus for 643rs, Amount is been debited from hdfc bank but medplus has not received. Please check status and I expect me refund ASAP
My transaction ids
C2006301650589635823858
C2006301646235732339766...
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A
Alphonse Fernandes
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medicine not exchanged, arrogant staff

Address:Hubli,580023 (Karnataka)

Sir, on 28/06/20, i had purchased medicine worth rs2100/- from medplus (Cts no 58, shop no 01, savanur complex, keshwapur, 580023. But on 01/7/20, when i went to exchange pioz7. 5mg with pioz 15 mg, the staff arrogantly refused saying no stock. He further added to come next month and then would be adjusted with new medicines. If i was in urgent need, u need to pay in advance for pioz 15 mg. He had no id card and refused to disclose his name.,...
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Y
Yobu Emmanuel
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Misbeave the shop employee

Address:Avadi

Today morning i am and my wife (Hemalatha) purchased avadi checkpost medplus medicine rs.1733/ and mask not included the bill meantime billing the employee my medicine suddenly stop my bill and bill next person i told first finish my bill after take it another the shop employee told me that is important to online purchase i question about that i also pay cash what happened the shop employees misbehaving me and my wife so please take action...
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S
subhashis nag123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

old stock sell to customer by franchisor

Address:bhubaneswar, Odisha

Dear sir, i am an asthma patient and a regular customer of the medplus store at tankapani road, bhubaneswar. Date 19.06.2020 at 10.26 a. Ml bought a budamate 400 inhaler from that store. Due to office timing delay, l was not seen as mfg and expire date on inhaler. When i came home from office in the evening, inoticed that the date of mfg is 04/19 and its date is ending 03/21 and pack not proper sealed with plastic cover.
Immediately...
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S
Subhashis Nag
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Old stock sell to the customers

Address:Bhubaneswar, Odisha
Website:Bhubaneswar, Odisha

Dear sir/madam

I am an asthma patient and a regular customer of the medplus store at tankapani road, bhubaneswar. Date 19.06.2020 at 10.26 a. Ml bought a budamate 400 inhaler from that store. Due to office timing delay, l was not seen as mfg and expire date on inhaler. When i came home from office in the evening, i noticed that the date of mng is 04/19 and its date is ending 03/21 and pack not proper sealed with plastic cover.br...
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Address:Medplus Palavakkam

Dear medplus team,

On 20-jun-2020 time 12:16, when i buy medicines on medplus palavakkam pharmacy.

I have received bill invoice no.[protected] with vapoz cough drops 300s (2 nos) provided without my notice, for the reason of no change (Or no balance) of 4 rs. It is continuously happened in this medplus palavakkam pharamacy.

Immediately i have returned the vapoz cough drops to them. But they...
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Address:Jumbusavaari dinne, bengaluru

Myself kavitha a regular cuatomer of med plus. Today on 12.06.20 i went to jumbusavari branch bangalore and purchased medicine. First of all the lady staff dint wear mask, no sanitiser before giving and taking money and more over she delivered wrong amount of medicine and again billed with less discount. I asked her to make a single bill. She refused to do. And with anger she took away all medicine and threw away the money. This was a rude...
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R
Rajat kumar dash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Franchise take extra amount after MRP

Address:Niladri vihar atm square, Bhubaneswar, odishaa

Yesterday i am buying a medicine from medplus store. A liv52 tablets which mrp is 100 including all taxes but this medicine charges extra amount after mrp. I need proper reasoning about this. Why store extra charges after medicine. Other wise iam file a consumer case against this. Please revart. The store is near niladri vihar atm square bhubaneswar....
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R
Ro-Rohit Varma
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return of medicines

Address:Dilshuknagar, Hyderabad

Hi, i have bought medicines in medplus worth 2000/- in march mid, the seal of medicines are not yet opened, is there any chance of returning them back and i have a bill from store and they are not yet expired....
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T
Thiyagarajan Dhanabalan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about one of your branch in trichy, tamil nadu

Very very very irresponsible people working in your branch(edamalaipattipudur, trichy, tamilnadu).I tried to talk customer care in tamil lots of time.but they are only in english or telugu.but i know only tamil.medplus is one of the best reputed medical company in tamilnadu.but who are all working in med plus that they are uneducated in the pharma field and customer handling.please make every one to wear id card.and please take necessary...
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S
SANTOSHKUMAR MULAGE
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rude response by your employee at your store

Address:Svp circle kalaburagi, karnataka

Ur employees r very rude in response for the customer freed back at svp cicle medplus store kalaburagi, karnataka...
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G
Ganeshjeyram
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I am complaining about delivery update

I have ordered the medicine and paid through ewallet but still the payment mode shows cash to be paid. Please kindly update the payment to receieve my medicine....
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S
Swetabh06
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Bill not signed and stamped

Address:B T Kawde Road, Pune

I have purchased jus dee 400 drops from authorised medplus store situated at b t kawde road, pune vide serial invoice number [protected] dated 31.05.2020 amounting to rs. 417.50. The cashier, when asked for stamp and signature on the bill, bluntly denied for the same and started telling reasons that it's not required and why do u need it and we never provide. Despite telling him the reasons that since i have paid the amount, i need the...
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M
morthy
from Coimbatore, Tamil Nadu
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Not giving medicine

Address:Annanagar 2nd avenue

Sir every month i am purchasing around 2000/rs medicine at 2nd avenue ayyappan temple road, every month problem not giving medicene properly, when asked every time says no stock, other medical shop is having. Every time they answer rudely and use words. Have been treated badly every month.
Same medicine i am getting why he not having stock. After buying all medicne and billed he will tell this medicine no stock.
Please kindly...
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P
Parveen J
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff worst behaviour and wrong medicine

Address:Sriperumbudur,gandhi road-602105

Sir, i usually i used to buy medicines from medplus for cardiology tablets and one day lady staff has given wrong medicine ecospirin av 75mg instead of ecospirin 75mg and my health was badly affected. Again when i went to buy medicines on 21st may2020 the same lady staff said harshly not only one medicine all medicines not available. Does she have any humanity or not? These staff should do best service to customers and that too cardiology...
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P
Parveen J
from Chennai, Tamil Nadu
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Staff worst behaviour and wrong medicine

Address:Sriperumbudur,Gandhi road -602105

Sir, i usually used to buy medicines from medplus for cardiology tablets. One day lady staff has given wrong medicine ecospirin av 75mg instead of ecospirin 75mg and my health was badly affected. When i went to buy medicines on 21st may 2020 lady ataff said not only one medicines all medicines not available she said and vehaved harshly. How come all the medicines not available in medplus at one shot? I need compensation from medplus against...
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B
Brahmatej
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abuse during call for Order receipt complain

I purchased medicines from medplus of around 11000 mostly during the month of May (made a purchase of 8030 rupees on 26th may 2020). The issue is that the name on the order receipt was not mine though the phone number was mine. I asked for a name change on the order receipt but was told that it was my problem and was spoke to very unprofessionally. The customer care executive brashly denied to provide his name. This level o[censored]nprofessionalism...
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