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MedPlus India Complaints & Reviews

3.6
Last updated Apr 11, 2024
Complaints 813
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563
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MedPlus India reviews & complaints page 20

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S
Santhosh Mula
from Hyderabad, Telangana
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after 6 days also my medicines not delivered

After 6 days also my medicens not delivered, there is no response from shop as well as customer care...
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Y
Yadav26
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery issue

I ordered minoxidil from medplus i paid online. After two days its showing that my product got delivered but i didn't received any product. Due to corona virus their customer service is closed.. They are asking customers to email the problem.. I have done nearly 7-8 emails.. But no response from there side. Plzz solve this issue
My order no. - otgmmm[protected]...
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I write this complaint with much of frustration because i got message stating that order got delivered with the medicine on 15th april itself attached screen shot and message. But still the order was not delivered.

Orderid : otnmm[protected]
Yesterday i called the delivery agent, he stating that i have to come and collect the medicines to his location were he is which 10 km far from my place he is too busy with other...
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D
dineshkumar156
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicines - life saving medicines

Address:Hyderabad

I write this complaint with much of frustration because i got message stating that order got delivered with the medicine on 16th april itself attached screen shot and message. But still the order was not delivered.

Orderid : otnmm[protected]
Yesterday i called the delivery agent, he stating that i have to come and collect the medicines to his location were he is which 10 km far from my place he is too busy with other...
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N
Narayanan Satish
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debited twice from my account

Address:16/31 Tv Road ,Chetpet .(Near shree Mithai)

Dear sir,
Pls resolve my issue
Customer ID: 32947363
Receipt NO : OTNRI[protected]
Refund Date : 31.03.2020
Receipt ID: OTNMM[protected]
Store Name : Med Plus Egmore
Amount : Rs 459.87
I was Debited twice from my account
Sent mail to customer care no response
Pls awaiting your earlier response
Thanking you
Satish.N...
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Address:MED PLUS 98 MILON PARK .GARIA .KOLKATA 700084.

I contacted medplus garia depot fir regular supply of medicine as oer practice. But their garia depot ..But they stated thst they stopped door delivery service snd they are nit having sufficient medicine stock .Inckuding insulin...
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M
Mondalsamir1968
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medicine can not delivery

Address:Sidharswari road sukchar khardah west bengal PIN 700115

I order medicine 23 March, also track order show despatch medicine Kolkata at 2nd April. But today I can not received medicine....
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A
asudheer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicine delivery

Address:Hyderabad

I have made an order through medplusmart.com on 9th april with next day delivery. Order id : otgmm[protected]
There is no update on delivery and haven’t delivered till date. There is no option for cancellation as well. Tried calling the customer care, no response. Mailed multiple times no response. Medicines are for 5 month old baby and need them immediately. Called multiple stores in nallagandla to understand if i can pick them...
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A
asudheer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of medicines

I have made an order through medplusmart.com on 9th april with next day delivery. There is no update on delivery and haven’t delivered till date. There is no option for cancellation as well. Tried calling the customer care, no response. Mailed multiple times no response. Medicines are for 5 month old baby and need them immediately. Called multiple stores in nallagandla to understand if i can pick them up. Mobiles are switch off since 2...
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G
gps.krish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

substandard masks

Yesterday i have visited medplus outlet located in nizampet high tension line road (I. E. Ht line road between kolan raghavareddy function hall to miyapyur d-mart).

I want to purchase masks.
After seeing the quality of masks i have astonished such a lowest quality masks you are selling from ur outlet. Masks are looking like as they are already used and thrown.

I suggest not to encourage such low quality...
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R
RsRamanna
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insurance

Address:No 685,MEI LAYOUT, BANGALORE-73

Refund of insurance policy taken mediplus...
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J
Jyotirmoy Guha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing item

Please find the attached screenshot.
When i went for collection of my order from the store, the store person told me that 'dettol anticeptic liquid' which was one of the items in my order is cancelled... I don't know the reason behind this. I have paid an amount of rs. 525 which was the cost of all the products. So i have not collected the items from the store. My booking phone number is [protected]

Please help me in...
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B
Bhai Thaku
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not wearing mask while dealing with customers

One of your outlet in shyam lake appointment, lake town kolkata, your salesman was not using mask during duty hours while dealing with customers, as well as gloves is also missing, when asking about mask and gloves he was harsh. This is my advice to your company that when we people taking all the preventative measures against corona virus, it's also your organisation's responsibility to take all measures....
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K
koti sanyasi raju Raju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stressnil o.5mg reg

Address:Permanent:CAUVERY COMPLEX, SALIGRAMMAM,CHENNAI, PRESENT:R.K.COUNTY,SRINIVASACOLONY,MANIKONDA,HYDERABAD iloc

This is s. K. S raju, from hyderabad since 2015, before from chennai. I bring the issue above subject, being heart by pass surgery patient i have been using stressnil. My last purchase date 6th january 2020 at manikonda beach. My complaint about your branch is i ask for the above medice they are asking for fresh prescription. What is going in your branches they are not taking into consideration my request.
S. K. S. Raju,
[protected]@gmail.com...
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S
Shrinivasrao Sanaboina
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lockdown situation / online prescription

Address:Flat no C -5 , TIRUPATI TOWNSHIPANANDPARK, 411015

Dear sir/madam,

Due to lockdown situation we are unable to take my daughter to doctor, which 25 km from my house and my daughter is suffering 100% disability,

Her medicine are finished, especially lenozep md 0.25mg, so our doctor

Mr. Nandan yardi
Md paediatrician & epileptologist
Pune
Mmcreg no - [protected]

Had prescriped the medicines on mail, told to go near...
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N
naveen halway
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing order

Address:Flat number 315 4th floor ARS Lifestyles, Near Sai Meadows apartment, Kudlu village, 560068

I ordered medicine on 22nd of march still not getting any updates on that.. I already paid also for that order.. Pls inform when u will get my order.. Or you can refund my full amount if you are not able to deliver.. Its not good my money also blocked and still medicines also didn't reach to me... How many days i should wait for this.

Naveen halway
[protected]...
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Address:C114 Baramunda Bhubaneswar, Khordha, Odisha, 751003

My address

Jitendra Narayan Patnaik
C-114 (HIG)
Baramunda Housing Board Colony
Bhubaneswar 751003

Phone: [protected]
Senior citizen (78 years)...
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S
Sumukh01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour by a medplus attendant/cashier

Address:Bangalore, Karnataka

Person in question: srinivas of medplus kudlu.

Client number: 48661190

An attendant/cashier of medplus kudlu, makes a lot of mistakes while processing the bill in multiple occasions.
Such as following:
1. Entering the wrong amount of tablets.
2. Entering the patient name incorrectly.
3. Providing a duplicate bill, as he forgot to load the paper in the printer.

The...
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R
RohanCh36841655
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

he is not giving medicine to me

Address:Rtc work shop road near vibhu sweet

When i came to shop i ask medicine he say he will give but he is not giving. I wait for 10 to 15min then also he is not giving medicine. And he is giving medicine to all customer except me. Those who came after me for them he is giving medicine but for me not giving i'm so argent then also he is not giving. The shopkeeper is not having good behavior not working please help me...
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R
ravichander.ramamurthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Hyderabad, Andhra Pradesh, 500090

I ordered medicines online on 18th Nov 2019, through the APP and I paid through PAYTM/ Axis credit card. Firstly the order was cancelled without my knowledge when I went to collect my medicines.

I reordered and got the medicines. Since then, I had been fighting with them for the refund. I have written mails attaching my credit card statement and my PayTM statement. I only get an automated acknowledgement but no reply. After...
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