MedPlus India Complaints & Reviews

I had approached MedPlus shop at Madurantakam on 21.03.2021 and I am wanted each 6 nos. tables of Cifran CTH, Pankreoflat and Razo 20 as per doctor prescription. But, your staff was not given the above said tablets to me, only they are compelled to buying strips of each tablets. So, I was not purchased the above said medicines and return to home. Sir, I am a normal citizen, Please will instructions to your Madurantakam Medplus staffs and give cutting medicines to people in future.

We ordered some vajra masks from nallagandla stores nearby and got completely dirtied and used product. Since we are covid positive they are not ready to take it back.we are looking for a refund or sent us a completely new product. Otherwise I have to raise a complaint in consumer court for cheating people during pandemic.

I approached your medplus hosakerehalli br.with a prescription for tablet antoxid 10 nos. But he refused to give 10 nos of tablets since it is 30 nos strip it can't be cut . Doctor's prescribe the medicine on the condition of the patient ...plz

Your hanumantha Nagar branch sales boy's are not friendly

I paid amount of RS 1980. through the link which Medplus sent to my mobile number. I paid through that link. I got transaction successfull. But they are saying they didn’t received amount

Dear sir,
I am your regular customer buying tablets for the past 4 years from muthamil nagar, pammal Medplus store. today when i approached shop people not ready to give even a single tablet. Recently new team has arrived to pammal medplus, very rude and unparliamentary behaviour. 2 days before i received call from pammal medplus to collect tablets but when i approached they are not ready to give tablets. earlier team in pammal medplus are knowledgeable and give tablets immediately. but the new team is very rude. recent period most of the doctors consult through video conference and ask us to repeat the same medicine. My mobile no. is [protected]. If you see my mobile number how much tablets i bought in the earlier period. I cant live without syndopa plus, for past 4 yrs giving tablet without single question but suddenly stop giving tablets is not healthy. If anything happens to me this new team is responsible. Many instances without even prescription I bought tablets. In corona period doctors consult through video conference ask us to repeat. How is it possible bring every month new prescription.
regards,
jawahar
[protected]

There's is service issue from your person. He is arrogant. Not speaking properly. Your branch Nanded City, Tal-Haveli Dist Pune pin code 411041 and phone number [protected]

On 24th Jan 2021, I have purchased Medicine from your shop at Ramanuja Iyer Street, Old Washermenpet, Chennai-600021 for Rs3, 113/- (Rupees three thousand one hundred and thirteen only),

I was not getting the printout, then I have made two payments by the same card Rs2, 000/- (Rupees two thousand only )and Rs1, 113/- (One thousand one hundred and thirteen only) and cleared my due, but while checking all three cards are debited to my account.

I brought this to the notice of the Shop keeper boy
Mr Mahendran, (+91 [protected]) he told this 3, 113/- (Rupees three thousand one hundred and thirteen only) was not reflected in your account, hence he can not give refund, while he speak with his senior Mr Rubbang ([protected]), he told, he will speak with the banker and get back to me by today.

Since this transaction happed on 24th Jan 2021, i don't want to drag on for some more time.

Please verify at your end and try to refund at the earliest.

Regards/S.I.Pandian
+[protected]
[protected]@yahoo.com

Invoice no-[protected]
CustID[protected]
Shop representative gives his wished generic medicines and cost more than previous.
Shop representative can't calculate price and gives wrong guides.
Very unsatisfied, I usually buy from medplus.
But i will shift to other one
Thank you

I want to replace the medicine, which was brought on[protected].

With the latest discharge summary, but there is no good co-operation from pharmacy member in mathikere opp black bird showroom Bangalore 560022.

1) what ever the medication we ask they say no stock?

2) I want bye a syrup for my son for the same replacement, I want to pay they are saying?

One thing I want know, If it not used customer well being means what is the use?

Hello sir am goutham...chennai thilainagar branch my oodbee working on that branch...your company forcing to sales of chip product...shes using a personal mobile shes given personal number lot of custome geting tourcher around mid time also...so plz provide company whats app number...one of the customer he abusing i mention that customer number([protected]) name sharma... Ms sandhy alredy complain to camera dipartment but nobudy take action... And your incharge supervison caling personal unwated timingings...around 10ock like that...and work finished after shes leaving 1hour two hour leaving late why correct time relever not present at the timing...thankq plz take necessary action regarding this issue

Hi,

I had prescription for vomikind fast and your medplus store near nimishamba temple rajarajeshwari nagar has given nurokind and my son consumed 6 strips. I will be taking this up in consumer forum for unqualified person at you stores who gsve wrong medicine.i expect immediate action and reply. Your super visor phone is switched off.

Kuberan
[protected]

I purchased
Nebiguard 2.5 mg tablets at THIRUVANMIYUR CHENNAI MEDOLUS 600041
NAME Sathyaram
Bill dated 11 February 2021
Quantity 180
LL
These tablets are to be sent to USA i asked for correct batch number in receipt But i found wrong numbers are entered in receipt
Courier rejected to send

When i went your medplus Thiruvanmiyur chennai i received rude shocking treatment

Your inventory is totally wron
Your staff says return.medivine get cash
Nothing can be done

I will lodge grievience in PMO office CPGRAMS public portal for this wrong batch number malpractice being done

Are you buying genuine medicine??

Check your inventory process

Your staff should not illtreat customer

Please help.me
my phone [protected]

I wasted 1300 Rs

I am buying in.medplus for 10 years with on.an aberage if Rs 4000 worth

Regards

Dr R Venkatesan

I went to MedPlus opticians to get new pair of progressive glasses. The service was bad even after providing the prescription the glasses doesn't work the way they should. The vision in blurry and the eyes feel itchy and watery after putting the glasses on. I again visited and requested to check what is the problem. There is no response from them. I visited number of times, such an ill response I received. The service doesn't match with the amount and time I spent. I need either a refund or kindly provide glasses without defects.

Reference Medplus Order ID: OTGMM[protected]

I am disappointed with the way Medplus have delivered the medicines.

1) I have called you guys this morning to make sure the insulin is delivered with an ice pack in cool condition . I have informed over the call that the last time insulin and ice pack was hot by the time it got to me. Even today it was delivered in the same condition.

2) The medicines were not properly packed and were stuffed and compressed in the cloth bag. This caused damage to a few strips/medicines.

3) Both the items Medicines and Insulin which are two different storage types were packed in the same cloth bag. Will you store the insulin in the same rack where you store the general medicines?

Appreciate your short delivery window but at the same time you need to make sure the medicines are delivered properly in hygienic conditions following the storage standards. Today we are getting normal items delivered in fragile packs but strange to see the medicines which need to have extra care are delivered in cloth sacks.

If a RS 12000 order is delivered in this condition what quality can we expect from your team? Frankly speaking I normally get a RS 100 order in better condition from today's ecommerce sellers than this order.

Respected Sir,

I have asked for two tablets listed in the prescription, but the staff denyed to provide those two tablets and stated that only we should provide including all the listed tablets. Also, i have informed all other tablets was provided in the military hospital and these only I need. But the staff still not provided and stating that you can complaint wherever you want... It is very worst moment I faced, I dont know this guy is really working in the medical centre or any other grocery store to demanding peoples like this, what they will do incase of emergency. Your action would be highly appreciated..

Shop Address:

Shop No 3, No, 263/B1, Regional Transport Office Rd, Phase 2, Sathuvachari, Vellore, Tamil Nadu 632009
[protected]

This is from Nanganallur, Chennai and I am complaining on the Med Plus Pharmacy at 2nd MainRoad, Nanganallur near Vinayagar temple.

The people who are working there are not behaving properly to the customers.They had been rude with this reply to my mother, "Go to some other pharmacy and buy the medicines".Also one time they gave all the medicines wrongly..I would request the concerned team to warn them and don't repeat in the future..

Thanks and Regards,
Madhusoodan M
Nanganallur.

I am a regular customer of the medic . I’ve been buying medicine for my sister for the past 15 years . I regularly by from the same centre bt today i had a worst experience from the staff . They were harsh, arrogant and less interested in giving me the product . They asked for the prescription and i showed them the photo . Bt it was not enough and they were mocking me siting on the floor with less interest. If this is how you guys plan to treat customers, I’m sorry to say that you wont be able to be on the face of customers . And medicine is something which is an important essential. And it is for PCOD and its quite serious. Helath is wealth and your staffs are just kicking it around . Really disappointed

My father purchased tab twincal 1pmg along with other medications at medplus in vijayanagar. Tab twincal was overpriced by 30 rs above mrp.when contacted pharmacist mr vinay was rude and unapologetic and dismissed it as computer problem .this has happened to us 3times which i think is not coincidence. Sometimes other people medications are billed in my fathers name.after arguing he has returned 24 rs but we have lost trust inthat shop.kindly take necessary action to prevent such cheating. We are buying at med plus since 6 yrs but only recently we are facing such problems.

Medplus staff made me wait treating the customer who came after me and there is no equality in treating the customers
Very Rude !!!