MedPlus India Complaints & Reviews

Hi team,
I have ordered products on 14 march 2020 through medplus app, as per app product get delivered on same day.
But it was not delivered even though product dispatch to nearby store only 2.4 km from my place.
So as product not delivered i requested customer care executive to cancel the order and refund my money.
They not canceling even after multiple chase and mail.
As per them i will get the order...

I had purchased medicine from medplus on 1st march for my severe pain in right shoulder and hand by orthopedic doctor. The pharmacist provided me an alternate medicine for the one that prescribed by doctor. Later i checked he provided me some different (Wrong) medicine that was for seasonal allergies.

Medicine prescribed by doctor : pmag lc
Medicine given by medplus pharmacist: montovent lc tab...

Dear sir,

This evening i was at your shop with the intention of buying medicine i did not expect to meet such a rude sales boy.

When i'm asking about medicine he gave me reply very careless and rude this is what interact with customers i'm seriously felt very bad they didn't give minimum respect to customers this kind of mentality i never seen.

Kindly take a action to that person.
br...

When dr changes the medicine janumet 50/500 i returned one full strip as i was told it can be done only on exchnages iough new diabetis medicine. Earlier purchase was rs 1000 hence i enjoyed 20% discount, when i returned one strip of janumet 50/500 cost around rs 380 before discount & i bought equivalent amount new medicine still i was told old 20% discount i have to forgo even on other medicines which i bought along with janumet 50/500 previously....

Yesterday i went to medplus birati abasan to buy 2 different medicines, but they didn’t have both of medicine. One pharmacist of this shop suggested me another medicine which was same composition but different company. I told him to give me one of those medicine which one is available. Bt the person named debashish saha refused to sell me medicine and he also suggested me to buy both of medicine from another shop. Was that my fault. If...

Yesterday i went to medplus birati abasan to buy 2 different medicines, but they didn’t have both of medicine. One pharmacist of this shop suggested me another medicine which was same composition but different company. I told him to give me one of those medicine which one is available. Bt the person named debashish saha refused to sell me medicine and he also suggested me to buy both of medicine from another shop. Was that my fault. If...

I have purchased above mentioned tablets from your shop at hospet college road they are billed for 135 tablets and given in the box 105 tablets when i called you people so harsh they are speaking and every month iam purchasing from your shop there is no cc camera in the shop and very rudely they are speaking with customers
Bill no [protected] edt 17.02.2020
Please check the same and contact back to my no [protected]
Madam...

I am your regular customer for the last 7 years and purchase on an average rs. 30000 per year. Last week, i asked for stilnoct tablets from ayanambakkam branch in chennai. They said they will arrange in one week. Today when i contacted them, they answered irresponsibly. Then i contacted your customer care and the lady executive bluntly told that sleeping pills will not be supplied. I have been buying sleeping pills from you regularly. Now...

Dear sir,

I use to buy my regular monthly medicine through med plus store in vijayawada, madhura nagar.

As this is first week of month as usual i stepped in to medplus store to buy my monthly medicine. When i stepped in there is only one customer who is a lady with band aid strips on her hand. She is ready to pay and rush out of the store. I waited there for 15 minutes for response from the seller (Only one...

You service is worst of all, because there are no honest salers in you shops. We are very disappointed by your service. We have given 500 rupees to the medplus seller, but after paying seller argues that "i" have given 200 rupees. I'm not requesting you . But I'm ordering you if you don't take any action on this issue, I will apply consumer case on your company. If You are thinking we don't know any thing about consumer acts or laws you are...

Dear sir,
My customer id.[protected] with med plus.

Dear sir, i purchased medicine s from med plus shop at pallavaram br. Darga road. V ide invoice number [protected] dt 18.01.2020.
For the value of rs1058.00
In their invoice item number 2 neryup od 20 caps cost rs.277.00
The shop delivered 10 cap. Instead of 20 cap. Immediately i contacted the shop they not responded my request of short of...

I had purchased the product after verifying the green mark on the product as shown on the site (Assuming it to be a vegetarian product).
The said product was delivered about half-an-hour back. But the product has red mark. (Effectively this is a non-vegetarian product).
Please let me know the recourse for the same as this is non-consumable product for us.
I would also like to report the same to fda as the delivered...

Executive who gives the requested medicine is disrespectful towards the clients.
Issue:
Medplus gives points for purchased medicine, with the accumulated points one can purchase items listed in medplus points redeem list.

When I went there to redeem the points, he asked me to stand aside, saying you are here for free gift wait for some time until I'm free. In reality he's settling somethings that too he...

We have ordered medicines on 01-jan-2020 by visiting the medplus shop in person @ 29 vathiar kandhapillai street choolai chennai -600 112, phone[protected]. While placing the order the staff mentioned collection will be in 24hours. Today is the third consecutive visit to the shop, but in vain. Every time during our collection the staff says no info. About our order.

Staff (M/s. Vinnarasi id# c17599) gives irresponsible answer...

My father is a cardiac patient and uses regular medicines as prescribed by the cardiologist. On 28.12.2019, I purchased medicines for him from Mediplus, RTC Colony, Hayathnagar stores, and one of the medicine is ISMA. I asked for certain quantity but they say that they cannot cut the strip and give medicines. and thus I am forced to purchase entire strip. Firstly is there any policy that the store cannot sell quantity as required or prescribed....

Changing prescribed medicine at medplus outlet - no response for customer complaint.

I register complaint but couldn't receive any response & there is no change at outlet also.

I frequently visit store located in konena agrahara, here one medplus executive named "arjun" is doing all the illegal & unethical things like he changed medicine by his own.
For orders - he kept orders with him & deny to customer...

Order id: oapmm[protected]
I placed order in 18th dec, today is 29th dec - till not it was not delivered.
I called multiple time to medplus and xpressbees - i see no use - instead i am getting more frustration.
I have eye drops - definitely not happy keep them with courier for long time.

Looking for immediate action.

This is worst service i have ever seen...

I purchased momate xl 40gm cream from medplus store the amt on the invoice was 301 on that i got 10% discount which all the medplus stores give so the total amt came to 271.50 but they charged me 295 i told them to return back my money but they refused to return it instead they told me buy other products which i dint wanted to so just wanted to complain about this i think they r taking commission...

One new female staff joined at (Sodepur, south panshila) medplus. We purchased all the medicine for 1 month (30 tabs) but due to cut of the upper portion of the prescription she rejected to give sleeping pills. I am ok with the action cause doctor name is cutted by child.

But after visiting doctor i bring new prescription and i just want to purchase sleeping pills. She again denied to provide the medicine. And she said "if...

Today i purchased a medicine of one brand as per prescription. When i asked for that. Brand the sales person said there is also an alternative available, but we told him that we want medicine as per prescription. He then searched and got. The medicine.
Hence without checking he tries to sell different brand and it is not correct.
I spent almost 45 min to buy a single medicine since only one sales person was attending and other...