MedPlus India Complaints & Reviews

I have diabetic 73 years old mother and i have been buying medicines for the past few years from medplus pharmacy in arumbakkam, chennai-106 due their discounts and friendly service. Recently my mother underwent operation on her foot at apollo hospital due to her foot ulcer. For her medicines and bandages i approached medplus pharmacy, the pharmacist cant able to understand prescription written by doctor and very lethargic to search for the...

A regular cuatomer. My father had a doubt regarding the medicine purchased. The first time they gave the medicine it was wrong mg was supposed to be 50/500 and he gave 50/1000. My father was feeling something's wrong as he had skin irritations and he came with the presctiption to check if he will get a return if not buy a new sheet with the right mg.. I work nearby and i had come to see him in the pharmacy since hes near. Only to enter the...

Today i buy medicine on your outlet.
Damage medicine given to me, i requested to salesman for damage tablet i can't pay.
They said i you want to buy you can no one told you to buy.
They said that only one strip is there. Then i requested to cut one tablet and remaining nine tablet i can pay. They didn't accept and they insisted to buy.
This is not fare.
One tablet price is rs.66.43
I tried to upload...

I had purchased a lumbo sacral belt (Mgrm brand) in xxl size on jan 7th and have been struggling to replace it for the past one month. I have made multiple calls to the customer care helpline and have visited the medplus store on multiple occasions but it has been of no help. All they have done is make me run from pillar to post and call them up numerous times.
The customer care back end team keep telling me that the product is available...

This is rakesh i went medplus today i will be waited more then 15mns but he is respond properly just i touched shampoo bottle he shouted me in front of the other customers i feel bad his name shanmukh this not a first time malkajgiri, hyderabad store id:inaphyd00020 what he is said this is my store you go out first you tell anyone i didn’t care this not good way then i can shout and came out from the store really i feel bad bad bad... I...

Hi,

Medplus is cheating people. I had ordered online for some bandages from medplus. They gave wrong size and smaller size then which was mentioned. I gave complaint. They accepted the mistake but no action taken. I repected and gave a complaint again. No action taken. They toke the full amount after which they are not responding.

Medplus is cheating the people by give wrong delivery with no responsiblity and...

Last month i purchased medicines in medplus in rp road, hastinspuram, chrompet, chennai. Receipt was not given due to some issues. I had to go to that store further 5 times to get receipt after much argumentation from that side. This month today again after purchasing medicines the same sales person didn't even let me check the medicines against the bill. He started arguing with me for nothing in front of other customers.
Feel very...

Hi.. I visited the medplus store near dhaba stop attur layout yelahanka new town bangalore on 04/01/2019. I asked the availability of only 2 medicines to the employee, he was very impatient and rude. He was shouting like anything... I advised him it was not the way to treat your customers... As i am a registered and regular customer to medplus... Immediately i walked off from the store and went to appollo pharmacy... Their services are excellent...

On 26th jan'19, purchased some medicines and my bill was approximately 170/-. I have given 500/- but the store staff returned me 30/- and said i gave only 200/-.
I called to customer care to check the cc tv footage but they are not responding correctly.
This is not about the money but about the truth and justice.
Can someone check this? Otherwise give me the higher authority mail/phone to check with them.
Shop...

I bought medicines from one of med plus outlet in nagpur of rs 921 (Actual mrp) i asked him to deduct discount, and he told me the bill is rs.957, and he did not gave me the bill said printer not working. I took the medicines to home, at home i calculated all the medicines mrp, which comes to rs 921. When i went there and asked him about this, he said i committed a mistake by taking amt. Of 2 no. Strips of one medicine and gave me another...

Hi sir / madam myself madan lal jain from chitlapakkam chennai my age is 65 medplus o[censored]r chitlapakkam is very worst on their service ordered for medicine on 5th of january still there s no response please take some necessary step my order id number s otnmm[protected] chitlapakkam sarvamangla nagar branch ch 600064 finally they regreted my order and returned my prescription after long wait kindly take some action on ur branch because this...

I purchased some medicines in medplus pharmacy billed amount paid through by phone pe app but my first transaction success but medplus employee telling it's not paid so i paid second time my money is two times deducted, amount is 193.50rupees attached date is[protected] at 8.30pm on tuesday to continue the complete forward ing it's fastly response. T...

This is in ref. To my previous order (#otnmm[protected]) & preceding orders too; i am not getting the 20% discount you promised for online orders especially for gyclritegp2 sr tablets; this is happening again & again & i checked with your outlet in chennai-600034 where i pick up the medicines & they also said i should have got 20% discount instead of the 15% discount but couldn't explain ; hence this complaint asap.
Please "do" ensure...

When exchanged medicine extra money was charged. When asked given some silly excuses and clauses from the company. This pharmacy is at r t nagar bengaluru opp to florence school. Kindly resolve this at the earliest. The staff gives information which is not mentioned in the bill. Please do not confuse the customers as this is life saving products. Please do the needful....

Have purchased 08 qty's of human mixtard (Diabetic) medicines, clearly reflecting the mrp as rs 143/- on the box but the billing was done to charge of rs 148/- dated on 04th nov'18, at medplus outlet, manjunathanagar, rajajinagar, bengaluru. The billing counter was not ready to accept the actuals instead argued rudely, denied it with some unacceptable reasons. I also have brought in to their customer care notice at [protected]@medplusindia.com...

Shopkeeper's responded in a rude manner when we asked the medicines for emergency. When we explained about the situation he didn't care and very harshly and satirically said "medicines will not come to you". Sometimes delay may lead to death of people. I request please don't employ such people. Address: near sri venkateshwara temple, medplus, venkata ramana colony, kurnool, andhra pradesh....

I purchased a lantus 30ml insulin cartridge on 18th november. During billing the person dropped the cartridge and i asked whether it will not be damaged, he told nothing happened. Then my father started using that insulin for some days and each day he was complaining the insulin is not going inside. Then i thought the cartridge is faulty and approached the shop and their they told it has minute crack, so it is not working. Then i mentioned...

On 21 nov 2108 i have purchased medicines to my father at medplus, malleswarm 17th cross for the amount 866/-

By mistake telling telnimac i told telma which was another tablet taking my father. After verifying at home, i went to shop for replacement.

The shop keeper told, the refund will be only 87/- the original cost of the medicine is 166/-

To get the full value i. E, 166, the shop keeper told...

I have given order for multi steam cooker against my reward points more than 3 months back. The customer care executive accepted the order after checking stock. But later i was told that it's out of stock. I raised complaint with customer care on email. Every time they say it's forwarded and close the complaint ticket.
This is not for the first time, earlier also i had to follow up several times for getting product against rearward...

I'm buying medicines and multivitamins and suppliments in many medplus stores. But recently in poonamalee store address (Ground floor, no. 3b, nambi street, poonamallee, chennai, tamil nadu 600056) the salesman name is perumal he is irritated. Everytime i go for buy stuffs he is pushing me to buy some local brand mass gainer. Now recently he never give medicine. I asked why, he said if i buy massgainer only he will give the prodect. I said...