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MedPlus India Complaints & Reviews

3.6
Last updated Apr 11, 2024
Complaints 813
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563
Unresolved
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MedPlus India reviews & complaints page 27

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Bhaskar Banerjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product exchange and misbehaviour

Address:560103

We purchased montec l medicine from med plus bellandur, they have not given bill for the medicine and when going for exchange with cough syrup, the shopkeeper acting very rude and unprofessional behavior plus they are not ready to give bill either when asked for earlier, they even argued like have done some favor, this incident happened at medplus bellandur in front of village supermarket....
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S.K.Chakravorty
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour and non-cooperation of your medicine store at teghoria, block-f, ward no.11, p. o. hatiara, new town, dist.24 pgs. (n), kolkata.

Your medicine stores located in teghoria near lokenath mandir
Is not taking orders for medicines on telephone.
They asked me to visit the shop and place the order personally.
I went to the shop on 27.09.2018 and handed over the list to
One sri bagdi, the shop attendant.
I requested him to make home delivery of the medicines. But he said
It would not be possible to make delivery. On my insistence thatbr...
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Sasidharan Kitta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:Chennai, Tamil Nadu, 600023

I have purchased one scalpe shampoo the shopkeeper said the rate was rs.320 but after the bill i came to know that the rate was meant to be rs.230 but he only gave me rs.20 as balance, but i'm still missing a rs.100, i questioned him for the remaining balance but he bargained with me and never gave the balance. I requested you to please refund my money of rs.100 back....
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morthy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving the regular monthly order in shop

Address:Chennai, Tamil Nadu

Medplus plot no 1727 flat 11/1 21st main road, annanagar -600040
Has no proper in charge person and treating customer very badly when went to shop to collect the medicine asking me to collect the medicine saying its ready and then wen i went saying its not ready and giving partly medicine saying not available. One mr pugal is fighting in the telephone
Asking us to wait in the house and not delivering are the most worst service...
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renganraghu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not despatch heart medicines even after 3 days. when contacted, salesperson talking recklessly.

Address:600093

I am residing at saligramam. I used to buy heart tablets from nearby medplus stores and the address is given below:

Shop no 586, durai arasan street, saligramam, chennai
Phone :[protected]

I placed orders on 15th sep 2018 by evening. I was asked to register them in a note book ledger which i did with my contact numbers.

Normally i used to receive a confirmation of order through sms but...
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vinodhb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medplus cancelled the order and never refunded rs.5486 since 55 days

Website:www.medplusmart.com

Paying upfront and online is a mistake with medplus. They get your money and cancel the order. You get a notification that the money gets refunded in 5 working days but they keep it to themselves.
It’s a little long read but it’s our experience, effort, patience, regularity and disappointment written down.
We ordered our regular medicines online for rs.4564.32 order no rkamm[protected], on 9-july-2018. They cancelled the...
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bhushan_ks
from Mumbai, Maharashtra
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wrong patient name on the bill

Address:Chennai, Tamil Nadu, 600078

I have been purchasing medicines regularly (Every month) from medplus for my spouse. Customer id is 39050408. The patient name has been printed wrongly for the month of june & july.

When i requested for correction, they said they wont be able to do it. They have not asked me for the patient name & i was under the impression that i would get my name on the bill as i got my mobile registered.

I will need these...
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Sayali Khonde
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medplus chemist, swawlambi nagar, nagpur

Address:Nagpur, Maharashtra

When the needed medicine is not available, they gave another medicine without asking. They are not giving medicine as per priscription, also they didn't provide the side required according to doctor.
Even if it's their mistake, they does not accept it and instead they give irresponsible reasons.
And when the patient was serious they said to come to shop and take ur correct medicine and go....
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from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited two times

Address:Chennai, Tamil Nadu, 600113

I have purchased the medicine in sathasivam nagar, chennai medplus.
They have debited the amount two time. First time it is unsuccesful and second time it is succesful. But they debited two times. I have lodged the complaint to the medplus customer care.

But they are responded back more than 25 days been taken. No response from them.

I have mailed to the customer support more than 3 times. But they are...
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jayraithatha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery - owbmm1800222375

Address:Kolkata, West Bengal, 700020
Website:www.medplusmart.com

Whosoever this is concerned,

Pathetic services you people have. Its been a week and my medicines are not yet delivered. Useless services. You should shut down. And then the delivery agent calls and abuses me saying I ### called you and your number was not reachable and for how long should I stand there for people like me.

I will make sure that you people get worst reviews and rating throughout all social media platforms...
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Bheemappa Bandikeri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited thrice

Address:Bangalore, Karnataka, 560016
Website:medplusindia.com

I bought some medicines from medplus india at ramamurthi nagar, tc palya road outlet for the amount of rs.1027 on 3rd september 2018. I was making payment using phonepe. The person in the counter named some yukesh sent me payment requests to my phonepe account thrice i. E rs.922.50, rs. 997 and rs.1027 and he asked me to cancel first two requests. I cancelled first two payment requests. But still my sbi account is debited thrice for above...
+4 photos
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mounika Togaru
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

opticals

When i went for eye test, it was mentioned that i have power to my left eye and same is mentioned in the bill. So i have taken specs for the same. When i did a re checkup, in some other opticals as well as medplus after 2 weeks, to my surprise everyone said there is no power to my left eye as well to the specs that they have given. They charged 3400 rupees for my spectacles....
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Shrinivas H
from Bengaluru, Karnataka
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not responding properly

Address:560070

This is about medplus - padmanabhanagar, they will not respond properly, the staff working there do not have the knowledge of medicines properly. They don't have the manners to treat the customers properly.
The most worst thing is customer care people also did not respond properly, not only in one branch, all most in 2 branches of medplus i have observed the same problem.
How will we get the solution then?...
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BomkeshNara
from Bangaon, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

giving wrong candid powder

Address:Kolkata, West Bengal, 700028

We have asked for clodid bagad-spettrum antifungal antivactarial powder. But has given forcefully candid powder, they are saying thay cannnot refund money we need to purchase somother medicine of that amout. Do pharamist knows more that what doctor prescribe it was purchase for medi plus 24/113/s-1jesorre road dumdum.

Invoice number is [protected]...
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kizermohamed ansari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant behaviour and negligent service by medplus employees

Address:Chennai, Tamil Nadu, 600043

I am a regular customer at medplus pallavaram branch at bajar street pallavaram, chennai - 600043. Today 06.09.2018 at about 7.00pm I went to medplus at pallavaram. The employees, young boys and girls did not bother to listen to the demands of the customers. They indulge in chit-chats and making funs among themselves.Atlast they paid attetion to my demands. I bought Glynase mf and sensodyne gel . They gave me bill for and i paid money Rs.230...
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Sabita Acharya Bhaduri
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pharmacy discount

I sabita acharya bhaduri medplus id:40299552 new user registered on 03/09/2018. Today i placed an order for the first time online while the offer was given 25%. I received a coupon mplus25 and entered it while submitting my order. I paid the total money but receive 20% discount instead of 25%. Could you please explain the point. I am a senior citizen....
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SamuelEdward50
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible behaviour by sales person in the shop

Address:Chennai, Tamil Nadu, 600116

I have placed an order on the Porur Medplus shop(near karambakkam busstop). I got a message that it's ready for pickup. Mr. Saravanan in the store replied irresponsibly and in a harsh way that there was no order placed checking his database. I showed my authenticated order no. and message from medplus to help me as I needed that medicine inmediately for the patient. But his responsible was not explainable which hurt me. I hope the management...
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Arunava Bandyopadhyay
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior of a salesman at the counter

On 29/8/2018 around 12 noon i went to your retail shop on glt road baranagar kolkata 700036. I asked for xmate 500mg plain, thrice. The bespectacled fairly burly salesman had chosen to ignore me thrice. Since he was not in uniform and with name plate, i could not say say his name. Initially i thought the person he attended obviously came before my arrival and i did not mind giving him priority, who was standing close to his counter. There...
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Raj Umakanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not reached store

Address:641002

Hi,

I have placed an order on www.medplusmart.com (Order id otnmm[protected]) on 25th aug. The ordered medicines hadnt reached the store till aug 29th.

I checked the online order status and it still shows the order had been retained by tndmta and it hadnt moved out of city.

I ahvent received any notification regarding the delay. I called the concerned stores, where it should have reached in 24...
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Vijaykumar Gandi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong medicine issued at poranki stores, vijayawada

Address:Krishna, Andhra Pradesh, 521137

Wrong medicine delivered at poranki medical stores, my parents went to stores and took some 1000 /- medicines for sugar and other tablets.in that sugar medicines wrongly issued and if it has used my parents something went wrong but they identified and out of danger. How they can issue wrong medicine, is this the service. Pls explain and i called local supervisor he also not responded....
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