MedPlus India
MedPlus Health Services Pvt. Ltd.
Customer satisfaction rating: 73%
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697
COMPLAINTS
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MedPlus India Customer Care

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Address
GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500037
Landmarks:Opp IDPL Railway Siding Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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240
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101

Phone:
Phone:
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152
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55

Additional info
Media & Press Enquiries
[email protected]

Business Related Enquiries

Vendors & Product Distributors

[email protected]
Franchise Enquiry
[email protected]

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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73%
Complaints
697
Pending
34
Resolved
490
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun 08:00 am - 10:00 pm

MedPlus India Complaints & Reviews

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[Resolved]

Medplus pharmacy, kulithalai, , Eb line 2 phase not working..power fully offed
2 Phase not working
Aug 9, 2021
Complaint marked as Resolved 
Dec 24, 2020

Complaint Status

MedPlus India customer support has been notified about the posted complaint.
Dear Customer,

Thank you for writing to us. We are sorry for the inconvenience caused,

We are unable to reach you, Kindly share us the details ( Customer ID, or working (registered number), So we can cross check and update you.
 
Thanks and Regards,

Medplus Customer Care Team,
1 Comment
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    [Resolved]

    Mediplus shivamurthy circle shimoga invoice number [protected] dt 23.12.2020. In good faith my wife collected bill and tablets cover from the above shop without checking the contents. It is found that jardiance10mg tablets 30 numbers is missing. Immediately we contacted the shop and the case worker Ms Sushmitha who billed and delivered the medicine cover informed that she has put the tablets. My ID is 25300263 and my experience with mediplus for 2 decades at bangalore is very nice. Now in shimoga I had this problem. Please look into the matter and do needful.
    Thanks and regards
    Shivashankara Swamy
    Dec 23, 2020
    Complaint marked as Resolved 
    Dec 23, 2020

    Complaint Status

    MedPlus India customer support has been notified about the posted complaint.
    This is regarding my order as usual for the past one year. as per recent order vide my registered no[protected] from Anakapalli-531002 by name K.Ramana Appa Rao, Retd.Govt. of A.P
    as an heart patient and i was told that i shell get the medicines on 5th or 6th Feb.2021.
    Rs.1249.77 worth of medicines i could not get it till now. when i went out from my apartment
    i kept the money with my wife to pay to courier boy. two days back i got phone call in the Lunch time while we are taking food and same is informed to him. he told him he will come after one hour. he did not return so far nor given the phone call. it never happened even in covid time.
    i received message saying i refused to take the medicines. such false messages, as a senior citizen (73 years) i felt very bad of it with out bringing package to our address. plz.persuse. and send my medicines soon.
    Thanking you,
    K.Ramana Appa Rao. [protected] / [protected] mail id : [protected]@gmail.com

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      Iam arun dakshinamurthy, iam very very bad experience today, I went today your medplus medical shop yadawal street padi Chennai...
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      The service given by staff ( 2 ladies ) at your outlet 233/1, Choolaimedu High Road, Zakaria colony, Choolaimedu, Chennai...
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      [Resolved]

      We are not getting invoice
      after taking goods they taking 1 hour for payment
      rude to the custumers
      Now shifting to 1 mg online
      Aug 9, 2021
      Complaint marked as Resolved 
      Dec 17, 2020

      Complaint Status

      MedPlus India customer support has been notified about the posted complaint.
      Dear Customer,

      Thank you for writing to us.

      With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

      For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

      Please get back to us in case of any clarifications."

      Thanks and Regards,

      MedPlus Customer Care Team,
      (Call):[protected],
      (Email): [protected]@medplusindia.com,
      (Email): [protected]@medplusmart.com,
      (Web): www.medplusmart.com.
      1 Comment
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        My name is K V Manivannan; Mobile [protected]; email [protected]@yahoo.co.in. I had placed an order for GLEMONT F TAB 20 nos today...
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        [Resolved]

        I am from tamilnadu. I loaded 3000rupess. I couldn't able to use wallet in tamilnadu. My registered mobile number is [protected]. Pls refund my money to back my account.
        Aug 9, 2021
        Complaint marked as Resolved 
        Dec 15, 2020

        Complaint Status

        MedPlus India customer support has been notified about the posted complaint.
        Dear Customer,

        Thank you for writing to us.

        With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

        For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

        Please get back to us in case of any clarifications."

        Thanks and Regards,

        MedPlus Customer Care Team,
        (Call):[protected],
        (Whats App):[protected],
        (Email): [protected]@medplusindia.com,
        (Email): [protected]@medplusmart.com,
        (Web): www.medplusmart.com.
        1 Comment
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          Staff are not wearing masks

          They are allowing customers without masks...
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          I have not received the original bill for order no-omhmm[protected] and when i complained to customer care they send me a bill...
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          Selling the Product on Higher price over MRP. No response from them for my emails

          [protected][protected][protected][protected][protected][protected][protected]---...br...
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          Hi Team,
          The medplus owner at the below address is asking customers to pay in cash even after successful upi payment......
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          Non refund of amount debited twice I am a customer of M C Layout Vijayanagar Medplus. On 26th Sept, I bought Amrutanjan roll...
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          [Resolved]

          Hi I place order for my father neuoro tablet to ur punnamali branch near dina thanghi newspaper office . Mornibg i place order at time order written by Lady after that i ask what happen about order thay say sir there is no order again i given order next day i spoke with ur staff name deni he say sir there is no order from ur name .I given again order ur person said sir I will ready next day only I request for same day give ghay refuse & say we can't deliver i[censored] want to cancel plz cancel it. What medical service person laying for medicine from last two days but no one responds or reply from ur side .just to say its very worst service I never seen
          Aug 6, 2021
          Complaint marked as Resolved 
          Nov 26, 2020

          Complaint Status

          MedPlus India customer support has been notified about the posted complaint.
          Dear Customer,

          Sorry for the inconvenience caused to you.We request you to send your details through e mail to [protected]@medplusindia.com or call us on[protected]. So that we can verify and resolve your issue.

          Regards,
          Vaman.B
          Dear Customer,

          With reference to the below complaint, we regret the inconvenience caused and would request you to share your contact details so, that we can resolve the same on priority.

          For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com.

          Thanks and regards,
          Medpluscustomer care
          2 Comments
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            [Resolved]

            They are not attending calls after 11.00pm in East godavari, Ramachandrapuram, pin 533255
            Aug 6, 2021
            Complaint marked as Resolved 
            Nov 25, 2020

            Complaint Status

            MedPlus India customer support has been notified about the posted complaint.
            Dear Customer,

            With reference to the above complaint, we regret the inconvenience caused, would request you to share us with your contact details so, that we can resolve the same on priority.

            For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com.

            Thanks and regards,
            Medplus Customer care
            Dear Customer,
            Thank you for writing to us.
            With reference to the email below,
            Note: Please be informed the store working hours is morning 8am to 10 pm you can contact them in between that time, We kindly request you to cooperate with us in this regards to serve you the best. Thanks and Regards,
            MedPlus Customer Care Team,
            (Call):[protected],
            (Toll Free):[protected],
            (Whats App):[protected],
            (Email): [protected]@medplusindia.com,
            (Email): [protected]@medplusmart.com,
            (Web): www.medplusmart.com.
            2 Comments
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              I bought the above Oximeter on[protected] from your shop at Duraiarasan Street, Saligramam, Saligramam, Chennai-600093 for...
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              There is no response from the shop when they have recieved the order from my parents. And the shop dont have any of the medicines which are being asked for. And also they are not giving any bill for the medicines taken from them. The worst late response i have ever seen in my life.
              shop Mobile num: [protected]
              Name: Bharani reddy.
              Receiving of medicines
              Receiving of medicines
              Receiving of medicines
              Receiving of medicines
              Nov 19, 2020

              Complaint Status

              MedPlus India customer support has been notified about the posted complaint.
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                Every month we use to purchase 10 to 15 no's of mixtard 50 cartridges for my son who is having juvenile diabetes, last month...
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                We are customer for your chennai kotturpuram store, your banch incharge Mr.Balamurugan behaving very rudely and never talking...
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                Dear Sir/Madam, I received a message on 1/10/2020. Dear Customer, Rs. 2722.50 from your MedPlus Wallet expires on 01.11.2020....
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                I am one of the old customer ID 632353 new disppesing staff are misbehaving with customer please appoint decent persons they...
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