MedPlus India Complaints & Reviews

Sir, I ama hypertensive and diabetic .I buy monthly medicines worth around 5 thousand rupees from Medplus pharmacy Srinagar Colony Hyderabad.As I need insulin now I called Srinagar Colony phone number about details only to go unheeded despite calling on 10 occasions. I expected more responsible courtesy and service for a regular customer.
--- Dr.Prasad Palem....

I have purchased Idrofos 150mg 3 tablets purchased medplus store, ramnagar Hyderabad on 27.11.2021. this prescription given by Kims hospital. This medicine purchased for my mother. After using 1 tablets there is a difficulty facing by my mother. Informed to kims doctors, they told please stop the medicine.I went to medplus store, Ramnagar for return the remaining 2 tablets. They didn't taken return.
tablets return good condition exp...

My MedPlus Customer Id is 50212769. I have been a regular customer of Medplus for long and have been purchasing bulk medication for my parents. One such occasion was on 16-Oct-2021 for which I have the bill. However, due to a heart attack and other related complications, the previous medications were changed for my father.

When I went to return the medicines and get new ones, I was told that the period for exchange was over...

I visited Mediplus store in srinagar colony hyderabad on 16th January 2022 around 12 30pm. I asked for 10 tablets as prescribed by the doctor in the prescription. However the person at the counter pushed me to take 15 tablet strip and refused to accept my request to follow the prescription of 10 tablets. I told her that I need only 10 and will pay for only 10. We had an argument and she started using unpleasant words. I asked her to put me...

Dear Sir,

Today night around 9 to 9:15 pm I went to Medavakkam Koot road Medplus to buy ORS for my son. There were around 5 customers in the queue but only one staff was present in the shop and he was taking 15 minutes to complete one customer.

I already spent 15 minutes so I asked him very politely that can you give 6 ORS immediately due to urgency. The person in the shop was very rude and replied like I cannot...

Intemperate language used by sales person named SANTOSH at your ngos colony, 100ft road, Hanmakonda store made me angry and exit me the store in a fit of rage.Is this the customer satisfaction u give to your loyal customers?? pls ask him to behave....

I purchased Novopen 4 on 18th Dec 2021 from
Medplus pharmacy LB Road. But found it defective When it is set at 15ml upon injecting it gets stuck either at 8 or 10. Normally it should come to zero. When I took the defective device to the shop from where I purchased and explained to him the problem. He refused to accept my problem and repeatedly telling me he has been selling many pieces. How can such defect be there from the manufacturer....

To
The Grievance Redressal Officer
Medplus India

Sir,

I usually purchased medicines from your Medplus Stroes situated at 20/9, A.K. Mukherjee Road, Holding No.285, Kolkata-700090.

Now, I raised my grievance for redressal vide Serial Invoice No.[protected] dated[protected]; 10:04:00 wherein system generated bill was issued for Rs. 1041.50 but shop owners manually corrected and...

When approached your shop at Kamsala street, Rayachoty the behaviour of your sales men is discourteous and drive the customers away from your shop....

It is completely irresponsible of you to ask number from the customer to complete an order. I am not comfortable to give my number to 10 other guys standing in the queue at the store. I am definitely not buying anything here after at your store...

Dear Sir/Madam,

I have some questions regarding my visit to your store at Manish Nagar, Nagpur.

Day before yesterday (12-Dec-2021) I went to your above medical store to purchase my daughter's medicine.

Your store pharmacist refused to provide the medicine because I don't want to provide my mobile number, in spite of having a valid prescription.

Then I called[protected] your...

Hi sir I would like to raise a complaint against miss sweety with code 023248.
Today mrmg that is 10 Dec at 12.45 pm I had visited the store to return a strip of gabapentine nt mrp was 245 fr that she mentioned 76 rs ll be minused from the discounted price of the strip I asked fr the clarification of y it is reduced. She was very reckless and rough tone she asked me to call customer care and know the rules. I felt very bad fr the tone...

I bought a N95 mask for kid. At first they said it cost 15 Rs and asked for Phone number during billing but when i didn't give phone number they gave bill for mask as Rs 25. 1. They are forcing customer to give phone number 2. Even though mask rate changed when number not given, the TN government mandated maximum price of N95 mask is 22 Rs but they are selling for 25 Rs....

Mr. Haribabu c17122, supervisor of medplus India, thiruninravur, thiruvallur branch, , misbehaved with me today morning in an inappropriate manners, , , hereafter I'm not going to buy anything in this franchise because of his behavior, I'll tell my friend and relatives about his attitude towards females......

I purchased six items of medicines from MEDPLUS Pharmacy, 5/1, Ground Floor, Dum Dum Road, Kolkata-700030 vide Invoice no. [protected] & [protected] on 13.11.2021. Out of which Livwyn 150MG Tab was provided 20 numbers but in the invoice cost of 30 numbers medicine was charged. I was in a hurry and went on outstation on that day. After few days I noticed the matter. Please look into the matter.

(Sambhu Nath Basak)...

I had consolidated 860 points by purchasing medicines. I wanted to get Glinto floor cleaner redeeming my points. Unfortunately, the Medplus outlet personnel forcing me to take a big BAG, wherein a bunch of products r inside. My requirement is only floor cleaner, other products r of no use. Earlier, when points were adding, supply of individual items of our choices were available. For information the item is not stopped manufacturing permanently....

Wrong diagnosis of my right eye. And lady arguing...

This is regarding medicine order OKAMM[protected] through website medplusmart.com. I placed the order on 30th Oct. 2021 and the invoice was prepared by MedplusMart on 31st Oct. 2021 as in the attached invoice.

Today on 13th Nov., I called Medplusmart customer care and requested for the return of medicine Shelcal CT. for which I had placed order on 30th Oct. 2021 as per the attached invoice.

The customer care executive...

Invoice ID:[protected] was delivered with Plavix instead of Clavix. Store has not rectified this even after 7 days. When we called the store today, representative was rude and asked my 73 year old father if he has car or bike? & why cant he come and pick up the medicine himself. When i called the store back and said i will raise a complaint with Medplus, he was rude again & refused to apologize for this behavior & hang up. He even refused...

Am a regular customer with medplus oldwashermenpet... today I purchased medicines for Rs 1068 nd requested a carry bag nd the store man informed there is no carry bag nd furnished a paper cover but I informed can't carry this purchased item with the paper bag which u given nd suddenly the store man behaviour became rude nd told because of discount only u coming to medplus orelse u will go to some other medical shops in local so I requested...