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MedPlus India Complaints & Reviews

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Last updated Apr 11, 2024
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MedPlus India reviews & complaints page 10

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S
sbjavid
Jun 14, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Sales desk Response and Wrongly assured statement

Recently i bought a protein powder from medplus store in villupuram on June 11th. Eventually i asked a normal ensure protein powder. while packaging and billed with ensure diabetic care Pack.

While asking for replacement, they said computer internet problem, we cant get replacement now. so come back after some time.so i place the product on store, i will pick up while on pass on some other time through this way.
br...
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Shyam Nivin Jayan
Jun 13, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong tablets given

Address:No.274 TVK ROAD, AMMAPET, SALEM-636003

13/6/2021- the pharmacist is so careless that he always gives wrong medicine which is not in the prescription. They have their own choice. When it's identified and asked, he is arguing with the customer. When asked for replacement or refund he is using unparliamentary words with the customer.

Instead o[censored]TI infection tablet, he gave tablets for stroke.
Instead of clopilet he gave something else.

Such...
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nandita2001
Jun 11, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for pay back of extra debited amount

Address:26,Nagendra nath Road, Kolkata -700028

I am regular cusomer of medplus for the last so many years. On[protected], I bought medicines for Rs 1723 / attached tax invoice for your ready reference and payment was made through BOI debit card but same amount was debited two times as message received in my registered phone number as below. Immediately I informed the matter to the sales counter employee and he assured me that no need to worry because same amount will be returned back into...
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Shalaka Babar
Jun 10, 2021
Jun 13, 2021
This thread was updated on Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess amount recovered on return of medicines.

Address:Medplus pimpale nilakh

I have returned one strip of Rosofit cv10 capsules strip which was purchased at Rs. 244.[protected] % discount) . However on return i got credit amount of only 168.5 Rs. This is total cheating. An additional amount of 76.32 has been recovered. It seems there is an issue with software used for calculation....
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S
Jun 9, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product send/ No refund received

On 10th of May I had ordered an Oximeter for my parents who were effected by COVID and were in isolation. He immediately needed an oximeter to monitor their oxygen level. Upon searching I found that MedPlus is delivering Oximeter at home which costed 2499. Since it was a trusted brand, I immediately ordered and paid online. I received the product on 11th itself, but upon receiving I found that the instrument was a defective one and (2 Positive...
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ams_aravind
Jun 9, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more than MRP and rude behaviour of a staff

Address:No. 97, 3rd main, 4th Cross, b. Narayanapura, be galore - 560016

Hi this is Aravind Kumar A.
I have purchased the medicine from MedPlus, kamadhenu Nagar branch, on 07.06.2021. The store person charged me the price more than the MRP.
On 09.06.2021when asked about the difference he spoke in a rude manner. After requesting to the customer care execute also he is lease bothered and said he will give evening, I have already visited the store morethan 4 times today I. e. 09.06.2021.
MRp...
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Bkppdas
Jun 9, 2021
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Pentasa 500mg 30 pcs

Address:Wireless para Barrack pore 700122

I have purchased pantesa along with some other medicines video serial invoice no [protected] dated 9.06.2021.
The machine rebate allow 10% for pentasa .
Please refund the Rs 77 at an early date.
My mobile no [protected]....
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Kutura
Jun 7, 2021
Sep 21, 2021
This thread was updated on Sep 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medplus closing time

Address:Ghatikia,Bhubaneswar

Medplus Delta Bhubaneswar closeong time shows in online 11 pm but when I call them in 9:58 they told me our shop is close and all system are shut down plz order tomorrow morning 8 am. Why this??? If you shows time 11 means your employees must order. Your customer satisfaction is 0. Other options are available...
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pyn
Jun 7, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of sugar/diabetes testing strips for checking sugar

Website:No web site. Personal complaint by me

I am P Yoganandam, Retired Senior Senior Manager of Canara Bank and a senior citizen. I have been regular customer of Med Plus and I have been purchasing various tablets every month from Med Plus to the tune of around Rs 2, 500/- per month for my personal purpose for my ailments namely Diabetes, and minor heart problem.

I purchased from Med Plus medical shop near Sahara Estate, Mansoorabad, Sailajapuram branch of medplus one...
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Dr. Kailash Krishnan
Jun 6, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation of government rules. Disrespectful to customer/doctor.

Address:Shop No 1, Plot, No 30, Sri Krishna Nagar, Annexe, Maduravoyal, Chennai, Tamil Nadu 600095

I was at the Medplus drug store on the Alapakkam main road, Maduravoyal, Chennai, near Meenakshi General Hospital.
I am a doctor who was visiting, and there were customers who were buying medicines who were not wearing mask. I advised them to wear mask and asked the employees to enforce the same. For which the customers who were illegally allowed inside the shop without a mask, started fighting with me. This is when the employees started...
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subash reddy gajjala
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No bill given- phone number:9989286688

Address:green hills colony,kothapet,hyderabad,telangana

I purchased medicines worth 1260₹ when i ask for bill they were saying printer damaged we cant give bill.when i argue they were saying do what ever you want we wont give bill iam a regular visitor to the store this is very bad experience this time...
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pavan kalyan mh
May 31, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment

I m booking medicines in medplus app and i payed in payment in paytm app upi succusfully sent but reciver bank didn't recived and order is not approved but i sent money...
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Nandhuk
May 30, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price difference in medicine

Address:Thana street, Purasaiwalkam

We have purchased 30 Pin Om 40 Tablets. Each 15 tablet strip one is Rs. 263 and another strip is Rs. 289. Total amount is Rs.497 after deducting 10 percent discount, but they have billed the total amount of Rs. 520, which is 23 rs. excess. I[censored] purchased old rate then u should put the billing for the old amount only. I am sorry to say a reputed corporate company doing this kind of business. I have attached the photo copies....
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Paulomi Dutta
May 28, 2021
May 29, 2021
This thread was updated on May 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pos problem

Address:Birati Abashan
Website:[email protected]

Respected sir,
My name is SAIKAT SEN. I am a regular buyer of medplus. I buy medicines nearly 4 to 5 k every months. Today I had a very bad experience. I went to buy medicines from birati abashan outlet and it was for 1k almost but they have no POS machine and I had not much cash with me, so forcefully i buy medicine for 200rs. Suddenly after 10 minutes someone called and asked me to come again as their POS machine starts working...
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jay96
May 28, 2021
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Online order not delivered

Placed online order for 1300 Rs. including an hand sanitizer.
The order was split as two. The others were delivered but handsanitizer which was in a separate bill was not delivered.
The guy doing delivery took both the otps from my parents since the order was for them.

I escalated the issue to medplus but they keep saying order status is delivered.I again told them the guy making delivering took two otps but gave...
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Thompson Ben
May 27, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pharmacy worker

Address:Maduranthakam 603306
Website:Google

I would like to tell about medplus pharmacy staff
Asking medicine with doctor's prescription no response
Without prescription no response
Available medicine or not no response
Why this kind of person working there please try to shift instead them
Thanks
Thompson Ben...
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Complaint number #61590.

I made a transaction in medplus store
"MEDPLUS TAMBARAM MUDICHUR, Door No 10A/6, Mudichur Road, Tambaram, Chennai." on 08-May-2020.

In the store the store keeper swiped the card twice stating the transaction failed for the first time, but amount got debited in my account, he mentioned they did not received the money hence he swiped the card for the 2nd time.

After...
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Tamimansar
May 20, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

Address:Tamilnadu ,near ajax Thiruvettriyur metro station

Hi sir
Very very worst behaviour from your medplus team they are not even to hear and I don't know anything whether medicine is coming are not shopkeeper told me and his face reactions is very bad

Please take action sir...
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Address:Mylaore Chennai

I had purchased medicines worth INR 948 on 26th April 2021 in your pharmacy outlet in East Mada Street, Mylapore Chennai- 600 004. The amount was initially paid through my Andhra Bank Card which i was informed that the same is not swiped and got declined. I had then paid through another card of mine and the same was accepted. However the amount claimed to be declined at your pharmacy was debited to my card account. I have checked with the...
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rajeshraji
May 17, 2021
May 22, 2021
This thread was updated on May 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff behaviour in shop

Address:Chinnathirupathi near bus stop salem 636008

We bought medicine from your shop.one medicine we are not aware but your staff told that if mistake that medicine pls return immediately.we return to home suddenly rush to your shop he told us wait for OTP we wait for OTP after 2 mins we told OTP and your staff told that we cancel that OTP.and he told wait for another 1 hour and he rudely behaviour and told you came tomorrow. In this panoramic period I was very upset. Is this the sign you...
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