MedPlus India Complaints & Reviews

Dr has given me a medicine the funeral so I went to the shop medplus ask for that they gave me 1 separate and 2 in one strip.

So at Night I took one medicine that was separate in morning when I open to take another medicine I was very shocked and surprised because this medicine was different in the shape and size.

So one was tablet and another four is the capsule so Medplus Personal has given me the wrong medicine.

Would be a very dangerous and anyone can lose their life.

I have all evidences like medicines and bill given by them.

Take some action against them.

Dear Concerned,
This is to intimate you Medplus-Raghunathpur from Bhubaneswar, Odisha has taken double payment from me through Card payments both times.
The worst part is nobody taking responsibility & making any commitment of returning the money.
On 17th June I went to pick-up my medicines from Medplus & citing invalid transaction they took payments twice on two different cards of (Rs6742) two times against one invoice of Rs6742. After two days when I showed them two statements of different banks, they didn't agreed & asked me to wait for 7 days. Again after 7 days when I followed up with great difficulty they agreed on receiving double payment.
But the worst part being it's 3 weeks now & there is no-refund.
If they don't act & return my money asap & apologies, I have no other option than to go with Twitter & Legal.
Regards
Anup Mohapatra

Dear Sir,
On 03/07/2021, Saturday, I had bought 15 Amclawyn 625mg from a Medplus store(Store ID: INWBHWH00005; Khaitan No 54038, Dag No 22572, Mouza Bally, J.L. No 14, West Bengal) which the store clerk informed me was a medicine of similar composition to Clavam 625, which was what I had actually demanded. But, when consulted with the doctor after the purchase, he said they were not equivalent and Amclawyn and Clavam could not be used interchangeably.

But, when I asked to exchange it on 04/07/2021, Sunday, the salespersons refused, claiming that the machine would not accept its exchange or refund. But, this is not the fault of a customer such as I and I should not have to accept this.

Please look into this urgently and hence oblige.

Thanking You,

Yours Sincerely,
Koustav Basu
(Customer ID:[protected]

Hi Team,

The guy staffs in Medplus pharmacy Chennai (Bajanai Koil street, Choolaimedu) are way too slow. It's very disappointing that I had to wait almost 30 mins to get my list of medicine eveb though there was no one in queue. This is very saddening. Please advise your staffs to be swift.

Thanks!

This is the second time MedPlus Staff has done this to me. I had a valid prescription for the medicines I required and the staff ( Premchand and Store in-charge) first told me that the medicine is there, get an updated prescription of today's date and I will give it to you. When I get an updated prescription, they tell we don't have the medicine do whatever u want. We won't sell it to you. Who are they to deney me medicine when I'm showing valid prescription? When I ask him who r you to deny me the medicine- he says I own this store. They don't understand the importance of psychiatric drugs and should be fired. I will be escalating this matter if serious action is not taken against these two employees. I t

Damage mask and staff behaivier

My name sandip mache
Mai Pune kalyaninagar store me delivery boy Mai job ko tha resign bhi Diya lekin ab Mera payment nahi kr rhe muzhe paise ki bhut jrurt hai

Mera I'd MED0097493

Mera kuch km jyada hua to uska jimedar medplus company hogi
Contact [protected]

Medplus shop code No : 315
Medplus address:Muthamizh nagar, Pammal, Chennai - 600075

Staff behaviour is worst...totally 3 staff working there...all the boys are around 20 to 22 years old... they're treated like a call girl or something else...I'm visited today around 8.30 to 9.15...me and my friend visited...actually I'm asking there name...they won't tell any names...Kindly take action to those three boys or else I'm going raise a complaint on police station...

You staff doesn't know to respect elders and females.. Train them how to speak to there CUSTOMER.. CUSTOMER visiting pharmacies are not coming to enjoy, they come coz they are already having some medical emergency and on top is that your ### staff are pathetic.. Need action or we would move legally

I cannot understand why do not aIccept DINERS CLUB CREDIT card? I have no other credit card so this is very difficult to me to buy medicine from your co. I hope that you will solve my problem.

In my Order no. OTNMM[protected] dt. 25.05.21 I have not received Sanitizer 50ml bottle. I told the delivery person that I will share the OTP after the item is delivered. But since rhe item value is only rs.25 he requested me to share the OTP and promised that he will bring it the next day. But i have not received till now. Now i have placed orders today. Please arrange to send the sanitizer along with the items ordered today.
Also the rate of N95 mask in the product list is rs.22/unit but while proceding to payment the rate changes to rs.49/unit. Please confirm the rate.

Yesterday night i had brought ‘100’ mask and has no nose clip and it is very tight to wear and can’t able to breathe so i want to replace it but he is not replacing my praduct..

I am aconsumer MedPlus but When I used to pay bill by my Diners club black credit card but it refused. But why? everywhere it is accepted. Please solve my problem immediately.

I have purchased some medicine along with pantesa500 mg on 9th June 2021 thru your outlet 97 Barassie Rd East Rabindrapally vide serial invoice no [protected]. The matching rebate allow only 10% in liue of 20%.
My name : Prithwis Das
Email [protected]@gmail.com
Mobil no [protected]
Customer Id 22815987.
I furnish the above information as you desire to know . My complaint Id 2890502.

I am a Medplus consumer but when Iused to pay my bill online payment by my Diners club black credit card then it refused . I cannot understand refused this card. I am in problem.please try to solve the problem.

Sir/madam
I am your regular customer. You can check the medicine I used to take by my mobile number. But today misbehave and unnecessary arguments has done by your staff. Also they didn't bother to provide the medicine even. Today I am really shocked.

Not well mannered, indecent behaviour, rough attitude, not answering properly staffs are not well qualified i myself had a bitter experience kindly take necessary action. Resident of radhanagar.

I have purchased some medicine along with pantesa on 9/06/2021 from wirelesspara medplus outlet of barrackpore . But 10% discount given on pansesa. I have already lodge a complain on 9.06.21 vide ID no 2890502 till the date I have not heard anything from your end. Pl expedite.

Prithwis Das

Recently i bought a protein powder from medplus store in villupuram on June 11th. Eventually i asked a normal ensure protein powder. while packaging and billed with ensure diabetic care Pack.

While asking for replacement, they said computer internet problem, we cant get replacement now. so come back after some time.so i place the product on store, i will pick up while on pass on some other time through this way.

almost nearly 24 hours crossed, i went to store .what about the product. At that time only searching the replacement product which i was given and it can't be replaced.itz your mistake like that told.you have been to careful while billing and packaging. some how another sales desk person involved check that product on store it is out of stock nearby no other store has 2kg stock now.so you have to purchase some other thing other than that. Nearly money is Rs.2800. For that what should i buy in medical shop for properly getting on 15 days basis on protein powder from that store.sudden change of new employees causing irresponsibleness. befor e that one sales person name is samad . He is properly managing the co workers and deliver the product as said time manner.foe that sake loved medplus and continously choosing medplus store in vpm.

anyhow somehow we cant take replace now, you have to take a product if the product arrives, you can replace like that. it can be taken upto a week or 15days there is no stock nearby..you cant replace the single kg only by conevertinh to 400gm *2.remaining will collect if product arrives on store. we cant bill for particular thing.we will return wholey and buy at the full amount only is a choice like that. argument starts almost 24hrs you cant inform about the stock status, if you convey on yesterday itself i will buy some other place itself like that. There is lady sales person on desk...cant hear the word, simply doesnt bother about the product we sold, it upto to you in a attitude manner like that .. some how another small age girl intefered and calm me down. replace the product with 400gm * 4. like that billed nearly loss factor for me for buying like that. Any how choosed, but store has 2*400g now, taken that now.balance will take after while passing this store. i went at almost 8PM, i produce the bill and asked the product. Sift person changed and come back on tommorow like that wise replied. i shown up the bill and asked, he doesnt bother up, juz come bck tommorow.we are not responsible, that shift person you can ask like that . i asked to give a call and confirm it. He replied we cant give the call to the person.come back tommorow.. At that medplus totally lost his respect from my side. again i cameback that is today, sir product didn, t came yet .we will deliver like that delaying. almost 72hrs respnsivenss is worst and arrogance reply by both the shift persons.

13/6/2021- the pharmacist is so careless that he always gives wrong medicine which is not in the prescription. They have their own choice. When it's identified and asked, he is arguing with the customer. When asked for replacement or refund he is using unparliamentary words with the customer.

Instead o[censored]TI infection tablet, he gave tablets for stroke.
Instead of clopilet he gave something else.

Such incidents are occuring very frequently.