MedPlus India Complaints & Reviews

I have buy pluse oximeter in medplus thiruninravur branch. I have check oximeter it showing 92 and in front of doctors oximeter it's showing 98. So I request to replace the product but supervisor(haribabu) speaking it's working like that only. We will not change the product. Please change the product or refund the money

Thanks
Kulasekar
[protected]

My order of Rs.2580 was cancelled by Medplus on 26th April 2021. Since then I wrote several mails but didn't get the amount till date.
Kindly help, the photo of cancelled order has been attached.

I have purchased one product and they have delivered wrong product. when I asked for replacement they suggested me to go nearest store and exchange. if I am able to go store then why should I order in app..

They are saying with little harsh voice if you want to replace we do not know when it will be done.

its really careless towards consumer after sales.

Today i visited bhosari alandi road medplus store, i got bad experienced, swati mehtre she even not read prescription properly n give medicine n her behaviour was so rude n arrogant, couldn't provide good service, such cheap experience with medplus

I ordered a oximeter on 26th April, 2021
It was suppose to be deliver on 28th April, 2021
As I didn't receive it so I had cancelled my order
Order I'd is OWBMM[protected]
I had applied for refund but still I didn't get the money back
It has been already 14 days that I had applied for my refund but still didn't get it
Everytime I call customer care I didn't get any reply
Everytime I am Sending email to [protected]@medplusmart.com they always generate a ticket and after somedays without resolving my issue they are closing the ticket
I think medplus is cheating me it has done a fraud with me
Amount that I suppose to get back is of Rs1970

It's my request to the concern team to solve this matter and help me to get my money back

My email is [protected]@gmail.com

I had purchased flairvapir 200 mg tablets 74 nos but when I returned the same unused full strips they didn't accept it for return policy, i had spent rs 3000 for the purchase and i was informed by the shop sales man that he would take the tablets return if there isa full strip.when i took them for return he is telling that Medplus had changed the policy for return and this particular tablet cannot be retaken.please take necessary action on MEDPLUS KORATTUR RAILWAY STATION ROAD SHOP.

This event happened in mediplus medavakkam koot road Chennai
I ganesh from chennai resident of medavakkam. I have neuro issues n I take gardinal . today 8th of may n 7pm I went into the mediplus branch n I asked for the medicine gardinal 60 n 30mg but I was denied by the staff. already I had a issue with the same staff
That person doesn't work he keeps on speaking on his mobile n makes customer wait. I questioned him he said I am not getting salary n said that is more important today this saw me n wanted ly denied the emergency medicine. I taking legal issue on this and also mail to CM box. you people r making money n mocking cystomers

Hi team,

Could you please take action about the associates who is working on the medplus store thirumulaivoyal. They have the worst customer service and they are very slow in the process of their work. Therefore, kindly take the necessary action and do the needful.

I have purcheased 3 novomix30 penfill in which one piece is damaged
The liquid got leacked as soon i inserted in injection
I request replacement of the penfill

First when I placed the order over phone, the bill amount was Rs.130. They said home delivery is free only if the bill amount is higher than 1000.

So I added more items and my latest bill amount was Rs.1180. Even for the new bill amount they are asking for delivery charge. When questioned I am not getting proper reply and rude response.

We have purchase medicine on[protected] .we used debited card to swipe amount debited from my account and ur machine shown failed .but later we know that amount is credited in medplus account .we are waiting from 2 months money was not credited .please do need ful

On 7/4/2021 have ordered medicines from client number 39791702 of 1387.78 rupees, where I did net banking and transaction id, is[protected]. On the 8th of April, I called Medplus customer care and requested to refund and found they will raise and the refund will get it by 7-10 bank working days. This did not happen and again I called them back on 26th of April and found they have not raised refund on 8th of April and they will initiate a refund on 26th of April and got a call on 28th that my refund got initiated and will get my money back between 5-7 bank working days. I was waiting for more than those days and still, I haven't received any refund. This kind of ignorance makes customers second thought whether to go with Medplus for their needs. At least I hope now they will do something after rising this complaint. I am attaching refund initiated screenshot what I have recieved from Medplus team where it need refund my amount

Purchased ointment Fucidin 15mg Sun pharma @ 9th blk, jayanagar

on 4th May, 2021.

When opened it is watery and the store says they cannot take the responsibility.

If this is Medplus policy only GOd can save.
Serial Invoice no : [protected]

Kindly resolve the issue, or else I and my family, friends will be asked to boycott Medplus.

I called your customer service no for an refund, the way a idiotic guy took my call was completely worse, his name is Syed. I am a Corona affected person, I was trying to explain the issue, but the question he asked is like, did I ask you to use medplus. Please remove this guz. Check the call recording I am writing an email to your most senior

The shop manager has given the failed product to me, he said that it is my problem that the product is not working (steamer)

Your refund against order ID OKAMM[protected] is initiated for Rs. 7556.06]. It will take 30 working days to reflect in your account. - MedPlus.

Is it really take 30 days to refund the amount? Please don't delay as such. If so, how can the customers satisfy your service.

Medplus Ghorastable is Prioritizing selective people and because of this I was unable to purchase medicines for my mother. Even in normal days they do so that was negligible but now in this pandemic we have to approach our nearest shop as we all know this is said by our government for our and others safety. Medplus is into full business and not caring about lives.

I am Ashis Das from Bhubaneswar.
I had ordered Budamate 400 capsules which has to be inhaled through revolizer.
But today I have been supplied with Budamate 400 INHALER, which I don't need.
My order no is OORM[protected]
transaction id : [protected] dt[protected].
Please arrange immediately Return Of The medicine sent by you.

Refund can be made quickly or correct medicine supplied with reqd adjustments in price differential.

PLEASE TAKE IMMEDIATE ACTION AND LET ME KNOW PROGRESS.

I’m third pandemic situation people are out in que to get medicines. Their are three to four employees in the medical store but only on represent is showing up rest three are chit chatting out side the store. Kindly need support

St your Uday Nagar, Nagpur store, insulin cartridges are not kept in refrigerator for all the time, when they order from nearby store, they keep it outside refrigerator for long time with other non-fidge drugs.So, such insulins are not giving needed efficiency and patient causing hyperglycemia.
Also, i don't think that the refrigerator at this store has temperature between 2-8℃, as packages taken out from it don't feel so cold.
Do the needful