Medplus India — lenalid 5mg sold at rs. 4386 on[protected] in access of approved 2196 | |||
Dear sir; I refer to your bill no. [protected] dated[protected] where lenalid 10 mg is priced at 4516 (Correct) and lenalid 5 mg is priced at 4386 instead of 2196 in the month of june.in april from apollo as well as in august, again from apollo, i have purchased lenalid 5 mg at 2196 and i have bills for proof.in the same bill you cant be pricing 10 mg at 4516 and 5 mg 4386 when the price before june and after june of 5 mg remaining at 2196. I suspect it is wrongly labelled or what ever. I lost all the discounts i earned in several months in this one item excess billed. Please advice your indira nagar chennai outlet to refund the excess amount. Was this information helpful? | |||
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MedPlus India customer support has been notified about the posted complaint. Verified Support Aug 18, 2019 MedPlus India Customer Care's response Dear Team, We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. Please get back to us in case of any clarifications. Thanks and Regards, Medplus Customer Care Team, (Call):[protected] (Toll Free):[protected] (Email): [protected]@medplusindia.com (Web): www.medplusmart.com Sep 03, 2019 Updated by Durai Rajasekar ID: 2426895I have neither been contacted by Medplus Consumer Care Team nor they addressed my complaint through mail. I was told that I have to attach proof of bill etc., I am adding two images - One the Leanlid Container with Price Label and the second the bill given by their Indira Nagar, Chennai Outlet. Would request you to follow up with them and resolve or give me their direct contact information so I can directly deal with them if not resolved through your channel. My mobile number is [protected] Please resolve this complaint soon   | |||
 4 Comments | |||
Comments
Would you be advising your Indira Nagar Chennai outlet to refund the excess amount collected for 5 mg Lenalid in June 2019 or will you contact me for more details?
Please let me know.
My mobile no : [protected]
Thanks
D Rajasekar
Please let me know.
My mobile no : [protected]
Thanks
D Rajasekar
ID: 2426895
I have neither been contacted by Medplus Consumer Care Team nor they addressed my complaint through mail. I was told that I have to attach proof of bill etc., I am adding two images - One the Leanlid Container with Price Label and the second the bill given by their Indira Nagar, Chennai Outlet.
Would request you to follow up with them and resolve or give me their direct contact information so I can directly deal with them if not resolved through your channel.
My mobile number is [protected]
Please resolve this complaint soon
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I have neither been contacted by Medplus Consumer Care Team nor they addressed my complaint through mail. I was told that I have to attach proof of bill etc., I am adding two images - One the Leanlid Container with Price Label and the second the bill given by their Indira Nagar, Chennai Outlet.
Would request you to follow up with them and resolve or give me their direct contact information so I can directly deal with them if not resolved through your channel.
My mobile number is [protected]
Please resolve this complaint soon
My mother aged 60+ yrs went to buy vwash today, they billed her incorrectly and charged her more and also made her wait and I’ll treated her when she went to get it corrected . They should apologise . Contact number [protected]
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Medplus Customer Care team,
Complaint ID: 2426895 through Consumer Complaints Forum.
My mobile number is [protected] which is already captured in the Serial Invoice No . [protected] dated[protected].
Please process and pay the excess amount collected for the Lenalid 5 mg to the tune of RS. 2190
If you wish to see the Bills of Apollo in April 2019 and August 2019 I am ready to upload but I feel it is not necessary as in your above mentioned Invoice you have Priced 10 mg at Rs. 4516 and 5 mg at 4386. So obviously the MRP for 5 mg not changed despite the Govt regulation that Cancer drugs price should be reduced by 50%.
Thanks in advance
Durai Rajasekar