Meesho Complaints & Reviews

Hello,

Order ID :[protected]
Incomplete product received
We have received missing quantity, invoice shows Quantity as 7 but we have received only 1 quantity please do needful..

Please find the appended mail and help me understand the following as I have been straddling between your team and the seller portal and unable to understand the reason.
1 I am a new supplier who came to your platform seeing the initiative you have taken to build up sales from grass level. In my home page it was showing that "you have received 1200/- as Ad credit and you can use this as advertisement". Based on that communication I have used the credit and now it is showing negative in my payment due tab. Your team is now confirmed that it's not showing in the rewards tab. It was showing then as free ad credit and I have attached the screenshot of the same . What else can you expect from a supplier?
One agent called back and said I had one more account and my GST has been used by another supplier so i am not eligible for Ad crdit though it was showing at your portal only. = Please provide me the details also why such mess has taken place ?
Krishnamurthy.d Devadiga- said it is not showing in your reward tab so i am not eligible. I have already attached a screenshot which proves that it was in my reward tab only.

I am confused ... Can I expect someone senior to call me and solve the issue please.
I strongly request you to please intervene as this definitely demotivates the supplier and raises questions on trustworthiness.
Regards Das
login [protected]@gmail.com

I ordered from Meesho Aakarsha Drishya Kurtis (price Rs.331). The product was received by paying cash. I tried to order a return of the product and refund of my money. But, the app was not showing the option for return of the product. As per instructions of Meesho executives (over phone) and the emails sent by them, I have done all the processes including sending them all the desired screenshots etc. Since then many a time I have spoken to Meesho executives and sent all the desired screenshots to them again through my registered email id. But, so far they have not resolved the issue and I have not been able to return the product and get refund of my money.

I ordered from Meesho Trendy Crepe Kurtis-combo of 6 kurtis (price Rs.907). The product was received by paying cash. As I was not satisfied with the product, I tried to order a return of product and refund of my money. But, the app showed that the product has not been delivered and the order has been cancelled. Since then many a time I have spoken to Meesho executives and sent all the desired screenshot to them through my registered email. But, so far they have not resolved the issue and I have not been able to return the product and get refund of my money.

I had placed a prepaid order for dress in meesho. Without even delivering that item, they updated order (Order ID[protected]_1) as delivered on aug 17. I contacted meesho support on aug 17th about that. They just gave me an eye wash that they will refund me in 3-4 days. They irresponsibly closed my complaint without any refund. I called them several times, sent mails several times.I emailed my bank statement also but no use at all and i was mailed an automated response that they will update in 48 hours. Already a month over and till date I haven't got any refund from them. Such a fraud company meesho is and their customer care service is just disgusting.i need refund from them asap.

I had placed a prepaid order for dress in meesho. Without even delivering that item, they updated order as delivered on aug 17. I contacted meesho support on aug 17th about that. They just gave me an eye wash that they will refund me in 3-4 days. They irresponsibly closed my complaint without any refund. I called them several times, sent mails several times.I emailed my bank statement also but no use at all and i was mailed an automated response that they will update in 48 hours. Already a month over and till date I haven't got any refund from them. Such a fraud company meesho is and their customer care service is just disgusting.i need refund from them asap.

Dear sir

I have ordered 2 bags and received only one even different bag in different color and for that I paid 422 inr and each one is 211 inr.

But after picked up I have checked refund status and that's showing only 211 inr so want to know where is balance 211 inr

Kindly find the attachment copies of invoice and some related files regarding it

Pick up I'd[protected]

Prompt reply needed.

Thank you

I order 5 kurties from meesho. I was out of town when the product got delivered. When I came back to home, I tried the product and it was too loose. (I had ordered perfect size). And in one kurti, inner was missing . I spoke to customer care executive, named Manju, to provide inner . Now they are reduced to provide inner and refund for my products.

Used and Dirty clothes instead of product, Fraud

I'm going to complaint to police officer it's being one week but I have not got my refund so I'll complaint to police officer and in consumer court

Meesho delivered me a empty box of watch
Nd I made I vdeo when unboxing it
I contact them but they are not responding and ask me for images of parcel on mail
Nd I sent it
But they tell that it take 72 hrs but now 10 days are gone but they are not responding not even answer my any mails

I orderedBoys multicolour boys tshirts and polos and paid online with preference for all returns. order no[protected]_1, . I received the product on approximately 24th/25th August 2022 and exchange initiated on the same received date. On September 2nd 2032..I called Meesho customer care as the product was nor received or exchanged. They said eventhough it shows delivered in my orders page, it doesn't show delivered in tracking page. The problem will be solved in 24hrs and exchange process will be carried out. On September 10th I again called Customer care and they say exchange cannot be done. Its mistake from there end..but nothing could be done to rectify these mistake. please help and do needful.

I have ordered Matte Finish 5 in 1 Lipstick 7.5G and ADS eye care kajal and BLACK EYELINER YANQINA 36 HRS GM 3 ml and Colorbar Blend-Itude Makeup Sponge, and blue herbal red sindoor combo pack on 21st aug 2022, when is have received I saw the lipstick is all melted and damaged. I have place return request. But still date pick is not done nore they are refunding my amount. Call center are asking me to do courier from my side they will not raise any complain nor they will do pick up. It was not informed earlier that pick up facility is not there I won't do order than. It's very disgusting service I have ever seen. I want my money back.

My order was picked up on 25th august and I haven’t received my refund yet ! Such a [censored] customer service and such stupid executives !! Some executive sent my complaint to wrong back end team that’s what the explanation they gave me for not processing the refund !!! None of the executives have good command over language be it hindi or english ! And they are very rude inspite of doing mistake they’re showing bad attitude to customer

I have a product from meesho but I have recieved wrong product . I have requested for the return but they didn't picked up not they have refunded. I complained but not results since last 18 days.

I ordered a fashionable garment on 30th August 2022 by Meesho application, which total price was 1179/-.
On 31st August, 2022, I changed my mind and cancelled that product. As a result, in my application I have noticed the present status as "cancelled".
But, on 4th September, 2022, a delivery boy came to my home in my absence and forced my sister to receive the product and took the mentioned money as order was opted as COD.
Afterly, when the product was unboxed, we noticed there were a few torn clothes which did not resemble my product. Now I am not getting any option to "return the product" . I also made contact with Meesho Help Center but they didn't make any resolution and no further response was found from their end.
Now, this is my request, please suggest to me the way out by which I can get my money back.

Order ID[protected]
SUPPLIER: Nibbaridkfkckc

I had ordered Nirlon Steel 1 litre water bottle on 20th Aug.

The status in online shows product delivered on 24th Aug. However i have not received the order at all.

Very bad response from their customer resolution despite raising complaints in email and call for 3 times

I have been cheated by Meesho

I had placed a ready to wear saree worth 1500 in mesho and i had received wring product they send me old and waste sarees which is completely different from what i ordered. When i contact support team they had raised complaint on my behalf and after sometime they changed the order as cancelled with out changing the status to delivered and saying i had received a fake product but not from meesho.
So they can't help me on refund.

Meesho blocked my account because according to them I returned too many times of course if the person is not satisfied with the products they will return it, & literally all of its product are absolutely different from the pictures shown its only obvious that I return it the saaree I ordered is so cheap and definitely not as shown in the picture, also i have received so many orders wherein the colour was different and the design pattern everything...

I received a damaged product twice, first got it exchanged and second one didn't.
The moment i recived a product and open infront of delivery boy and didn't accept it, delivery advised to raise a complaint and will come and pick once the issue is raised to the Meesho help care .
I did it on the same day ie, on 31.
I call them back 4th and 6th they told me I need to be a little patience.
Today, on aug 8, when I call them back, the customer support team told me that the matter has been already escalated and the team is initiating the refund.
Now i get an email stating that they can't refund because I have cross the 7 days replacement policy.

This what the email read from Amit Roy, meesho support team .

On Thu, Sep 8, 2022, 18:02 Meesho wrote:
Dear User,

Greetings from Meesho!

Thank you for your patience and cooperation.

We apologize for the delay in response to your email.

We will be sure to assist you with your query right away.

We understand your concern regarding the return of your order number:[protected].

Tracking ID:[protected], Courier: Xpressbees

We understand your dissatisfaction regarding the quality of the product that you have received. We extend our sincere apology for the same.

Kindly note that in case if the return request is cancelled and if you contacted post 7 days from the date of cancellation, then we cannot re-initiate the request as the system doesn't allow the same. It allows only for 7 days from the cancellation date.

We could see that your last return request has been cancelled on 31st Aug, and we have received your return request for your order on 8th Sep, 2022. Since you have raised a request after the stipulated time, we regret to let you know that a return cannot be arranged now.

However, as a resolution to your query, we would like to inform you that we have taken your feedback with our most priority and shared it with our concern team.

We will share this feedback with the concerned courier and make sure that the same doesn’t happen again.

In the future, we suggest that you request a return within 7 days from the date of cancellation on any product or order to avoid such situations.