Meesho Complaints & Reviews

During the return option two items with a refund amount Rs 1063/- is shown but after returning two items only amount Rs 531/-.is refunded.

So it is very hard to understand for a customer in such a condition as shown in the screenshot.

Now the situation is like a pickup boy or your backend team has just stolen my item with SubOrderID:[protected]_2.

Please verify and suggest.

Suggesting...

I bought 3 products at Rs 1070 from Meesho but only got one. I returned the product but only got a refund for one product i. e Rs 356.67. I called customer service. They asked me to again file the complaint regarding the rest of the products and weren't sure if I will get a refund or not. I am a student. Please help me get a refund for my product. I have attached the photo which clearly shows the total paid was Rs 1070 and the refund initiated is 356.67.

I had ordered kids spoon set and the delivery agent came to deliver it on 15, as I was not at the place I told him to deliver it the next day, he said ok the parcel will be with me itself just cal me when u come tomorrow I said ok, then he said I'll get an OTP for change of delivery date I said ok and gave him the OTP, later I called him several times but he is not receiving my calls and has updated that the parcel has been delivered...

My product got misplaced/ delivered on 11th of September but I didn't get the order. I was unaware of the product delivered status. So, when I tried to check the status of my product on 13th September. It was already delivered on 11th September. I filled complaint on 13th September 12pm to meesho. But meesho team filled complaint with wrong information in there ticket history. Again on 15th I complaint, were they informed me that my complaint was filled with other issues & I didn't raise the complaint within 48 hours, hence can't we solve. I was asked to wait for 48hours again but again they were giving excuses with some other points. And was asked to wait 48 hours. Again today I raise complaint. But this time they are saying I didn't raise complaint on 13th September. And there is no solution on this.

I have all the prove of complaint i.e call recordings.

Order ID:[protected]_1
Request ID
13th September: 44321524
15th September: 44560622
17th September: 44817614
19th September: not shared by meesho.

Delivery Logistics:
Shadowfax: SF[protected]FPL

I have returned the product on 18th August for order#[protected].
However, I didn't receive the refund amount of 5895/-.

Product : Explore India - Ganesha Resting On Couch Statue Hemo Decor Decorated with Multicoloured Stone Ganapathi Idol

Everytime, I call them via app they keep saying its refunded but my bank statement doesn't even show the entry of deposit of refund amount.
Also, they don't even call back or pick up calls if called to follow up.

Sent multiple times my bank statement but Meesho keeps saying that they sent, if they sent they should atleast verify the statement sent by me and understand the problem,

I have been buying from Meesho for past 2 years this is the worst experience ever. Please look into the details and refund my amount as early as possible. I have shard my bank statements twice and you keep sending same emails this is not the way this should work.

Will look forward for your update soon.

- Prathyusha

Refund not done

Ordered 4 item from meesho app with trust. I paid the money from FamPay upi it is debited from my account. But my order dose not place. Either you process my order or refund me back.

Pls find the atached order I'd & payment success screenshot below.

Hello sir/madam

I am Ranjay customer of Meesho. Sir, I did my first product shopping online through Meesho, I ordered the product on 23rd July 2022 and delivered to me on 30th July 2022. And the product that was delivered to me was completely different from the product I ordered. And that's why I sent a fresh request for return of the product on 4th August 2022 at 1:43 PM. And then the date 5th August time at 4:12 PM was picked...

Order no Sub Order ID[protected]_1 never delivered to me and after repeated reminder no refund made to me till date. Two different products from two different places on your screen can't be combined together and send to customer. This is just cheating.

Me and my friend have ordered 2 Nikon Cameras on Meesho, instead received potatoes in that place. We immediately cancelled the order in the app and also informed customer care service regarding the same. They asked us to provide the details through mail (Photos of the product), we have even sent the video while opening the product and then they asked us to wait for 3 working days for refund. But today is the 10thday but still the return product is not picked and the refund is still pending. When called the customer service several times, every time they are telling us a new reason for initiating refund. Now they came up with a new reason and asking us to cancel the order as they have initiated the cancel request from there end, but they can't process the refund as they have some technical issues. As the return policy stays for 7days (completed) how to trust them? Please help us in getting our refund. Our order Id's are[protected]_1 and[protected]

Amount of Rs 602 was being debited from my Google pay account but no order was placed on meesho app.
Meesho helpline members are not helping me out properly.
Kindly refund my money.

I have received wrong color product against suborder id[protected]_1 and not initiated refund amount.

As a seller it really hurts when you receive wrong return or wrong Rto as if customers is returning its ok but if fake return is made then it hamper the whole budget. Same happened with me meesho is supporting courier partner like Xpressbee and delivery who are in regular practice of doing this thing on regular basis. They place order and changes the product and will make a new packet similar to yours and then will mark it rto and will return...

Hello,

I have ordered one Classy Glamorous Women Gowns against order no:[protected] which price is Rs.1037.00, As per meesho app update expected delivery date is 24th Sep'22.
We received the shipment on 16th Sep'22 at approx 7:00PM which is delivered by smartr logistic against (XSE[protected] and the delivery boy name is Pawan kumar (Mob: [protected]), before delivery he called and said i am from smartr courier and carrying...

I have ordered 2sarees and 1dress at a time...each saree worth 316...so for 2 sarees...732 and one dress 752...i recieved orders yesterday and there was only one saree and one dress...in the courier pack...i have complaint...they blocked my account...and today they took my parcels return...so I need to get 1484 rps from meesho

I had ordered a tablet cover which was not upto my expectations (different colour and few scratches) and then I exchanged the product and the new product which I received was not able to hold my tablet. And when I told my issues to help centre they just passed My time
Ma'am please do this do that and then told me to call after some time because there is technical issue going on there.

On Sep 11, 2022, I have placed an order in Meesho and paid using Federal bank UPI id and the amount also debited but the order is not placed. I called customer care and askes for thr refund and they said that will be credited within 7 days.

My complaint is about why they still not resolved the issue in their system and also why it should take 7 days period for refund.

I had purchased a jeans . But it's quality was not good. So I returned it. But didn't get refund of rs 428. What to do?

I have ordered a shoe on 15th September 2022 at 12:40am. The transaction was completed but the order is not placed. I want a refund.

I am complaining about the product for which I have submitted return request in the given timeperiod and their delivery man has not reached to us to pick that product and then cancelled the request by himself. And now I cannot raise the request again as the time bar if return has exceeded.
I cannot keep that product because I have quality issues with it.
Kindly provide me with it's solution.