Meesho Complaints & Reviews

I have returned the product on 18th August for order#[protected].
However, I didn't receive the refund amount of 5895/-.

Product : Explore India - Ganesha Resting On Couch Statue Hemo Decor Decorated with Multicoloured Stone Ganapathi Idol

Everytime, I call them via app they keep saying its refunded but my bank statement doesn't even show the entry of deposit of refund amount.
Also, they don't even call back or pick up calls if called to follow up.

Sent multiple times my bank statement but Meesho keeps saying that they sent, if they sent they should atleast verify the statement sent by me and understand the problem,

I have been buying from Meesho for past 2 years this is the worst experience ever. Please look into the details and refund my amount as early as possible. I have shard my bank statements twice and you keep sending same emails this is not the way this should work.

Will look forward for your update soon.

- Prathyusha

Refund not done

Ordered 4 item from meesho app with trust. I paid the money from FamPay upi it is debited from my account. But my order dose not place. Either you process my order or refund me back.

Pls find the atached order I'd & payment success screenshot below.

Hello sir/madam

I am Ranjay customer of Meesho. Sir, I did my first product shopping online through Meesho, I ordered the product on 23rd July 2022 and delivered to me on 30th July 2022. And the product that was delivered to me was completely different from the product I ordered. And that's why I sent a fresh request for return of the product on 4th August 2022 at 1:43 PM. And then the date 5th August time at 4:12 PM was picked...

Order no Sub Order ID[protected]_1 never delivered to me and after repeated reminder no refund made to me till date. Two different products from two different places on your screen can't be combined together and send to customer. This is just cheating.

Me and my friend have ordered 2 Nikon Cameras on Meesho, instead received potatoes in that place. We immediately cancelled the order in the app and also informed customer care service regarding the same. They asked us to provide the details through mail (Photos of the product), we have even sent the video while opening the product and then they asked us to wait for 3 working days for refund. But today is the 10thday but still the return product is not picked and the refund is still pending. When called the customer service several times, every time they are telling us a new reason for initiating refund. Now they came up with a new reason and asking us to cancel the order as they have initiated the cancel request from there end, but they can't process the refund as they have some technical issues. As the return policy stays for 7days (completed) how to trust them? Please help us in getting our refund. Our order Id's are[protected]_1 and[protected]

Amount of Rs 602 was being debited from my Google pay account but no order was placed on meesho app.
Meesho helpline members are not helping me out properly.
Kindly refund my money.

I have received wrong color product against suborder id[protected]_1 and not initiated refund amount.

As a seller it really hurts when you receive wrong return or wrong Rto as if customers is returning its ok but if fake return is made then it hamper the whole budget. Same happened with me meesho is supporting courier partner like Xpressbee and delivery who are in regular practice of doing this thing on regular basis. They place order and changes the product and will make a new packet similar to yours and then will mark it rto and will return...

Hello,

I have ordered one Classy Glamorous Women Gowns against order no:[protected] which price is Rs.1037.00, As per meesho app update expected delivery date is 24th Sep'22.
We received the shipment on 16th Sep'22 at approx 7:00PM which is delivered by smartr logistic against (XSE[protected] and the delivery boy name is Pawan kumar (Mob: [protected]), before delivery he called and said i am from smartr courier and carrying...

I have ordered 2sarees and 1dress at a time...each saree worth 316...so for 2 sarees...732 and one dress 752...i recieved orders yesterday and there was only one saree and one dress...in the courier pack...i have complaint...they blocked my account...and today they took my parcels return...so I need to get 1484 rps from meesho

I had ordered a tablet cover which was not upto my expectations (different colour and few scratches) and then I exchanged the product and the new product which I received was not able to hold my tablet. And when I told my issues to help centre they just passed My time
Ma'am please do this do that and then told me to call after some time because there is technical issue going on there.

On Sep 11, 2022, I have placed an order in Meesho and paid using Federal bank UPI id and the amount also debited but the order is not placed. I called customer care and askes for thr refund and they said that will be credited within 7 days.

My complaint is about why they still not resolved the issue in their system and also why it should take 7 days period for refund.

I had purchased a jeans . But it's quality was not good. So I returned it. But didn't get refund of rs 428. What to do?

I have ordered a shoe on 15th September 2022 at 12:40am. The transaction was completed but the order is not placed. I want a refund.

I am complaining about the product for which I have submitted return request in the given timeperiod and their delivery man has not reached to us to pick that product and then cancelled the request by himself. And now I cannot raise the request again as the time bar if return has exceeded.
I cannot keep that product because I have quality issues with it.
Kindly provide me with it's solution.

I have ordered 3 units of sandals but got delivery of 2 units. 1 unit is missing from meesho end. I have got refund of 1 sandals but meesho is refusing to refund of 2 sandals.[protected] and[protected]. Total cheating by meesho.

For some couple of days someone is ordering from his/ her account with delivery adress as my home and my name.
When called on meesho customer care, they are hanging up the call directly after listen to the situation .they are not taking any action or not even sharing the account from which the order has arrived under my name and contact.

Sub Order ID[protected]_1
Ordered Lehenga but received inferior quality and different design product.
Raised refund on same day, but there customer care is asking me to courier yourself as there current courier partner is performing delivery but not pickup. This is clear case of deficiency in service and using bad practice. They should not deliver product if they have issue in there courier.
They are already notorious in manual delivery where they take the product and say haven't received. Can you help in refund.

Marking a copy to the cyber crime ([protected]@gov.in)

Hello,

We are requesting a call back for the past few hours. we are not receiving any call back from Meesho?

This specific order

[protected]_1
[protected]_2 not received
[protected]_3 not received
[protected]_4 not received
[protected]_5
[protected]_6 not received
[protected]_7

this order is supposed to have 7 items. We received the package today in our location and the package even mentions that there are 7 items.

However there are only 3 items.

Mentioned above the items that are not received. All the other items are received. This is not the first time this is happening to us. We will definitely file a case in the consumer court if this is the case. All my previous issues are still pending. In total, I am to receive more than 20000 indian rupees. Which is not ethical.

Mentioned below are all the issues that I have raised to Meesho since May of 2022. Which are also unresolved. Whever are being promised over and over but we are not getting any resolution. Not our money back too. I request the authorities to interfer and take necessary action immediately.

[protected]_1
refund received
[protected]_2
refund received
[protected]_3
refund received
[protected]_4
no refund
[protected]_5
no refund
[protected]_6
refund received

19th May

Sub Order ID [protected] 5 Sequins Sarees Ordered


[protected]_1 Cancelled by Meesho. Refund received 4 items are cancelled by Meesho. Refund received only for 1 item. 1 item is still showing it will get delivered. Not received still


[protected]_2 Cancelled by Meesho. Refund received


[protected]_3 Cancelled by Meesho. Refund received


[protected]_4 Cancelled by Meesho. Refund not received


[protected]_5 Shipped (Still not received)

Sub order ID [protected] Ordered 5 Lehengas


[protected]_2 Received only one Black lehenga Four Lehengas are missing


[protected]_1 MISSING


[protected]_3 MISSING


[protected]_4 MISSING


[protected]_5 MISSING

Sub order ID [protected] 9 Net Sarees Ordered


[protected]_1 MISSING Out of 9 sarees, 4 wrong items (dirty clothes) have been received and 5 items missing. Due to return, courier person refusing to collect. Label has been tampered


[protected]_2 WRONG ITEM OLD CLOTH RECEIVED


[protected]_3 MISSING


[protected]_4 MISSING


[protected]_5 WRONG ITEM OLD CLOTH RECEIVED


[protected]_6 MISSING


[protected]_7 WRONG ITEM OLD CLOTH RECEIVED


[protected]_8 WRONG ITEM OLD CLOTH RECEIVED


[protected]_9 MISSING

Sub order ID [protected] Ordered 5 Net Sarees Cancelled by Meesho


[protected]_1 Refund not received Refund received only for 3 out of 5 items


[protected]_2 Refund received


[protected]_3 Refund received


[protected]_4 Refund not received


[protected]_5 Refund received

Sub order ID [protected]_1 1 Shalwar suit ordered


[protected]_1 RECEIVED OLD DIRTY CLOTH Due for return. Courier person refused to collect

Sub order ID [protected] Ordered 4 shapewear (skirt)


[protected]_1 Refund not received Cancelled 4 items by Meesho. Refund received only 2 out of 4 items


[protected]_2 Refund received


[protected]_3 Refund received


[protected]_4 Refund not received

32033757 Expert Sub order ID [protected]_1 Ordered 4 Rechargeable Fans Received a grey cloth instead of 4 fans. Package tampered.


Initiating Return

Sub Order ID [protected]_1 4 Benita Superior Women Lehengas Ordered


Only one wrong item (yellow) kurti received Ordered 4 Lehegas and received only one wrong item (a yellow kurti)


4 Lehengas Missing

Sub Order ID [protected]_4 4 kurti ordered Cancelled 4 items by Meesho. Refund received only 2 out of 4 items

[protected]_2


[protected]_3


[protected]_4 No refund

Sub Order ID [protected] ordered 4 kurti received 4 cloth materials

[protected]_1 wrong item


[protected]_2 wrong item


[protected]_3 wrong item


[protected]_4 wrong item

it is very convenient for Meesho to ask for a call back. You never get one. When you email asking for help, they say it is not longer supported. When you raise a return request, it is denied. This is horrible service.

Meesho is robbing us. Return my money

With regards,

N B Fernando