Meesho Complaints & Reviews

I have placed an order on meesho
But it was not of good quality so I placed a return request but then the application showed that it cant be picked up and called it an unserviceable zone and asked to place a self courier so I had to do it
So I shipped the courier back on 23/08/2022 to the sellers address as per the guidelines given by the team Meesho
Through TrackOn courier I shipped the order back and also sent the courier slip to the meesho team on their official mail address and also informed them on phonecall and they asked me to wait for seven working days for refund but its been more than one and half month and I am calling them every week for refund and in return I just get another baseless excuses
Even When they asked I shared my bank statement
I am also sharing some details regarding the order
Meesho order number[protected]_1
Payment mode - cash on delivery
Product value - 576rs
Courier charges - 100rs

I purchased 2 wallets from meesho but i got wrong product so i request from meesho app but they didn't give me any resolution about my complaints. It's been more than 1.5 month. When i am calling them they just say that they raised the complaint and i will get resolution in 3-4 working days. And after 3-4 days later when i call them again their answer remain same that they will solve the problem in 3-4 days and this process is running over 1.5 month.

I have not received my exchange product which was picked up on 31st aug i have been calling them every alternate days from 2 months for update and the customer service agents keep on telling the same thing that they have raised the complaint and wait for few working days and now they are telling that they have sent update and marked that order was delivered on oct2nd i have called them so many times after 2nd Oct also but i got the same response and today they are saying that I won't receive my product and also the I won't receive any refund regarding the product worst customer care and also no proper delivery service please file the complaint on the meesho as they don't have the proper updation process and also the customer service agent who doesn't provide proper update and as per their update the product was shipped for out for delivery now I want my Refund because I'm waiting since two months

Respected Sir/Madam

I am Amit Nath, I bought a ladies anarkali cloths through meesho last 23 September 2022, Friday. But that product was sold to me through one of your agents her name keya khanna. Product arrived to me 4 days after ordering i.e. 27 September 2022. I am very happy with the product because I received it very quickly. But the problem is with my dress size. I ordered a size XL which didn't fit to my wife, so I told the agent I bought the cloths through the next day to replace it in L size, I went know there to get a replacement within 10 days. as such, I given a photo copi of the bill on 30th September 2022. After that the main problem started. Every day I ask him to replace my parcel but she keeps refusing every day after seeing the message. Finally, on 14 October 2022, I told her for the last time, she told me "I was in puja festival, I am on vacation, now I can't do anything even after seeing the message". By saying this she blocked me on messenger. Now you tell me how your agent does such an inhuman act even after I told him to replace her from the next day? However after all efforts failed I am contacting you directly to find out why my dress should be changed very quickly, otherwise I will have to complain to the department in the consumer forum. Hope you will give proper reply to my complaint and take action against it. Below I have given all the details of the conversation with her and attached the bill and order number.

Agent Name - Keya khanna
Mob no - +91 [protected]

Thanks
Amit Nath

I got wrong product and it is not picking up since from last 1 month

I have ordered carrom board combo on
3 Rd oct and got broken product on 9 oct i am very disappoint about this issue and i request to return on that day only next got notification in
WhatsApp link today got schedule of pick up 1 day miss 2 day miss and by with out calling the customer partner how can u resedule the order next day after got 4 days same got rejected by pick up partner i am sooo disappointed like this partner r behaviour and
showing attitude like this and yesterday got same procedure wt stupid like this xpressbees and meesho
At any cost i want to be return the product and should get refund to me i will keep on doing daily compliant on it or else clear it soon

I have placed the order on 26th September and it was supposed to be delivered on 8 October and today is 13th October still the product is not been delivered yet and the customer service is doing nothing

This is to inform you that I had exchanged a product from Meesho which was shipped by Shadowfax courier company on 20th September and this exchanged product was supposed to be delivered by 26th September….when I was tracking the shipment on Meesho app there was no movement after 20th September so
I had to call Meesho customer service…They said it’s on the way and you will receive it…but I told them that the shipment is not moving while I’m tracking…They raised a complaint saying it on highest priority many a times…But no solution is given so far it’s been more than 10 days neither I have received the exchanged product nor m refund…Being a customer I had to mail the shadowfax courier company for the same and as per them the product is already returned back to the seller…My point is if it’s returned back to the seller then why am I not getting the refund…why Meesho customer service is not working on my concern and getting my issue resolved…Why am I suppose to coordinate and call them everytime….Why there is no internal coordination between Meesho and shadowfax….Customer service of Meesho is not helpful…I’m calling them everyday for my refund…also told them that as per Shadowfax it’s returned to the seller so kindly refund my amount but as per Meesho it’s showing them the order is on the way as the tracking of the shipment is stuck on their app after 20th September…

My only concern now is that I want my refund for this product…I’m tired contacting the customer service of Meesho and also contacting shadowfax..

Kindly expedite my refund process

Its returned to the seller which is not reflecting on Meesho shipment tracking but is reflecting on shadowfax courier shipment tracking

This is not a customer’s concern

My concern it’s clearly mentioned it’s returned to the seller..
So I request you to process my refund

I tried to buy something from meesho app and i proceeded for payment through mobikwik wallet to pay meesho money is debited from mobikwik wallet to meesho successful and transaction is is generated from mobikwik but
Meesho app did not generate order number and refusing that payment is not received, i tried to reach to them by varous means but misleaded by saying we need order number first to proceed and ignored my case, told me to reach payment merchant mobikwik and i reached mobikwik and they generated ticket id but from past 10 days no response from meesho and mobikwik, please help me i have the proof screenshots attached below

I tried meesho customer care from last 1 month for 560 return money . Im not getting any proper response from them.. it is frustrating till when I should wait for my money

My account has been blocked. I have received defective product yesterday and now i want to retrun it. I am unable to return it as account is block. Also, I have place a order for few product and payment was done before Account was suspended. Now here is query -
1. Will i receive those product?
2. If those product are not fitting well or are defective than how can i return it?

This is very pathetic policy. When this is online app and we have facility to return than why user account is suspended unnecessarily.
If you app is providing any facility user will utilize it. Rather dont provide such facility if you want to suspend user account and make it difficult and grab there money.

Hello,
I placed an order in Meesho - Order ID[protected] and AWB number E[protected]DT ; AWB mentioned in the label [protected].
However, I received wrong Product. I paid COD amount Rs.909 via UPI to the delivery agent. However the delivery status wasn't updated in the app and and so I am unable to place return request.
The customer support rejected my return/refund request and denied that they sent the product. I just want my money back.

Dear sir
मेरा oder I'd[protected] है जो कि हम 25sep 2022को oder प्लेस किए थे 6oct 2022को मिला . जब मुझे पार्सल recvied हुआ उसमे pack of 6 के बदले pack of 3 recvied हुआ तो मैंने तुरंत meesho customer care me फोन किए. उनको पूरी बात बताई. तो उनके तरफ से retun requst हुआ. लेकिन करियर बॉय बोलते हैं इसमें pack of 6 मुझे दिख रहा है मैं आपका pickup नही लूंगा . मैं लगातार meesho customer care में फ़ोन की लेकिन उनके तरफ से मुझे कोई संतुष्ट जवाब दे ही नहीं मिला. आज जब हम फिर Meesho customer care or Courier boy को फ़ोन की तो उनके तरफ से बहुत ही गलत बात करते हुए बोलते है आपका parcel Retun नही होगा . आपको कंप्लेन करना है कर दो लेकिन मुझे कोई फर्क नहीं पड़ता है .

कृपया कर मेरी मदद करें...
जूली झा
मुजफ्फरपुर बिहार
[protected]/[protected]

I want to complain that I ordered one book- Accountancy dk goel on 11 October, 2022 through the Meesho app and also completed the payment process by Paytm UPI (I have photo) but in the app the order didn't show. I also tried to contact the customer care but they showed it's available only 10 AM to 7 PM (as the order I tried to place at 8PM).I want my money back as refund.Please help me.

I have received a pair of shampoo and conditioner in 29th september and I have ordered 2 qty amounting to ₹1036/-.But I have received just one pair of product so I thought that this price belongs to 1 pair of shampoo and conditioner as it contains both things.Because outside market price is 1300/- for one shampoo and one conditioner.
But when I came to know that the product is fake from AAYAT enterprise, I raised a return request on 2nd October within 7 days.
They have refunded me ₹518 and now they’re saying that you have not requested for the 2nd pair of product which was missing .
Terrible company and a brand .
Pathetic

Hi My name is Devendra Singh. Meesho company is continuously cancelling my orders placed. With lots of efforts I agreed customer to buy products and gain their trust. All the orders were placed successfully but now 5 order Meesho cancelled right now and can cancel more. I don't know what fake Meesho company is doing. I have no words to say to my Customers. Just waiting for few more days to get cancel more orders then I will show the reality of Meesho on every social media platforms so that customer can be aware to get fraud.

I placed an order in Meesho - Order ID[protected] and AWB number E[protected]DT
AWB mentioned in the label [protected].
However, I have received wrong Product and the product delivery status is not updated and so I am unable to place return request.
Please note that the payment was done via UPI to the delivery agent.

Can someone please help me out with a resolution on this?

I have purchased defective product from meesho on 11th September 2022, so I have replaced request for this product, I am also received another defective product on 22 September 2022, So I was Returned the product on the same date, Refund issued message was received in 24 September 2022 but I can’t get refund. I will contact customer service and cannot solve my issue.

I have returned the product on 18th August for order#[protected].
However, I didn't receive the refund amount of 5895/-.

Product : Explore India - Ganesha Resting On Couch Statue Hemo Decor Decorated with Multicoloured Stone Ganapathi Idol

Every time, I call them via app they keep raising complaint new one each time this is frustrating. I want my refund : 5895/-.

I have been buying from Meesho for past 2 years this is the worst experience ever. Please look into the details and refund my amount as early as possible. I have shard my bank statements twice (also sent pick up slip) and you keep sending same emails this is not the way this should work. I logged another complaint here on Sep 19th and no one responded for that as well so reposting here.

Will look forward for your update soon.

I had placed an order on 17.4.2022 worth Rs.651. It shows that the order was expected to be delivered to me on 1.5.2022. I made multiple calls, sent emails to Meesho and have still not received the order or the refund. Either they disconnect my calls or or ask me to wait for 3-4 days. Till date I have not received any resolution of this. Kindly check and help me with this.