Meru Cabs Complaints & Reviews

Hi,
I booked a taxi from Delhi international airport to gurgaon, with name - jyoti Chaudhry
Phone number - [protected]
But havent got any bill recipt for that. Could you please share the recipt on [protected]@gmail.com

On 12 Dec 2022 morning Around 1:00 AM I took the cab from Delhi Airport Terminal T3 to Gurgaon Sector 92. And I asked price from Meru Cab ticket assistance and He mentioned the Price is 1300 /-. So we sit in the car that was very uncomfortable because in car doesn't have any space in is trunk.

So we adjusted and later he just follow his own route and we reached around 2:00 AM to our destination than he asked the bill is generated is 1445 and 100 rs tax. but we are already agreed is 1300 /- before to start.

But in night I was with my family so I don't want any fight with him. I paid 1445+100 = 1545 /-

But can you please look into incident and can I get my money refund.

Here is driver Details :

Raj Kumar
Car Number - DL 1RTC3457

My Number is - [protected]

Hi
I took a meru cab today 16 Oct around 4:35 p.m. from airport till electronic city.
I specifically told the driver to take from main road and city, but after some time the driver said madam taking from less traffic route and he took me to total outskirts of Bangalore somwhere on Mysore road, in between i asked driver twice, which route is this, where we are going, he kept saying madam less traffic and at around 18:00 also we were lost in our way, the driver took me to some highway outside Bangalore and then forgot the way and kept asking toll guys about the way, after repeatedly telling driver then he followed Google maps and dropped me ta E city around 7:30 p.m., took 3 hours, covered extra km and we passed extra 3 tolls whereas from airport to ecity i get only 2 tolls but i crossed 5 tolls and he charged me Rs 2400 whereas it hardly comes to around Rs 1600 and in worst traffic scenario also it takes 2 hrs only
The driver was extremely uncooperative and charged me so extra and i had m
y worst ride ever,
Will never ever take Meru neither suggest anyone and pls return me my refund of 800 Rs which he charged me extra plus strict action should be taken against such drivers who causes such inconvenience to passengers.
My sister was visiting Bangalore first time and what an amazing memory and experience she will be carrying along.
People are really brainless and [censored]s.pls take action against them, just destroying reputation of your company. The bill is attached for your reference.
I need some action against him and give me my refund, otherwise will take this matter further.

I had prebooked an 8 hour cab from Meru Rental for 2nd October 2022 on 30th sep 2022. Name of the driver Sahid Hussain Mazarbhuiya.
He behaved rudely and insulted my father, a senior citizen, as well as with me a lady customer and my mother. He was so rude with us that we were forced to leave his cab within 10 mins of boarding. His behavior was obnoxious. We were forced to abort our journey with him.
I have used Meru cab previously and have never faced any inconvenience. I would request the authorities to take serious action against such drivers who misbehave with senior citizens and lady customers. It is just not expected!

Dear sir/ Madam,
I always use Meru Cabs from the airport to my hotel in aerocity.
Today I had hired one of your Cabs from the airport. The driver on arival to the pridePlaza hotel
Demanded an extra fee of Rs50, - for aero city parking and when I refused as this was not the case, his behavior was extremely rude . I told him that I would have tipped him if he had behaved him myself and he was not scared and I was welcome to take his picture and car registration no he didn’t care.This kind of behavior is not expected from your drivers

Hi Team,

I traveled from Bangalore Airport to my home on 29th August morning around 6:15 I boarded the cab KA41C2913 and the drivers name is Manjunatha. I did the payment via upi and the money was deducted from my account but the was a delay to reflect in driver's account. He asked me to pay and I paid as cash. LATER I could see that the amount was credited in drivers account but he didn't return it back and I don't have his contact details to talk to him. Request you to do the needful.

I had booked Meru reserve for 4 days starting today with booking ID of 62810496 at 7.50 AM.

On not getting cab details at 7.55 AM, i called customer care who informed that cab will be now assigned and reach destination after 15 minutes. This is more than 20 minutes delay which has upset my commute for an important meeting.

This is extremely poor service from Meru and i would like the amount paid for the reservation refunded back without delay.

Chetan
[protected]

Marrow online platform for neet pg
www.marrow.com

A most arrogant and stubborn cab no. MH47AS1308 @ 20:48 meru driver obstructing the lane and parking his car and disturbing the pedestrian and other vehicles entering the lane at Handloom house, Fort, Mumbai -400001.
Behaving arrogantly and abusing on asking him to clear the way.
Kindly take some necessary actions as this also spoils the reputation of the MERU service.

It looks like this car number DL1RTA5899 belongs to you and is running under your company since we saw your car sticker on it. He has damaged our car and has run away. This incident occurred on March 3, on Safdarjung road near Dhaula Kuan at 3:00 p.m.
I request you to kindly resolve my complaint at the earliest through refund.

Me 28/02/22 ko turminal3 gate no_2 se Delhi sarairohila railway station ko aaya tha but mujhe meru cabs ki or se koi bill nehi mila mujhe bill ki jarurat hai kindly send me the billing
Customer service ko v call lagaya but koi santost janak jawab nehi aya

I booked a cab from Indra Gandhi Airport terminal 2 to palam vihar Gurgaon as asked on the counter the fare was 580 but when the trip ended the bill amount by told by driver was 955 and when i called in the customer care there was no helpful response as the representative said your car had a long route which is why the price is higher the route was taken by the driver in which we had no say so why should we be charged the extra amount just because of the decision taken by the driver

Last month on 4th of Jan I’ve booked a cap from this Meru cab app from Puducherry to Dhaneshkodi and I’ve paid in advance for ₹2000 and due to some problems that we couldn’t communicate with the driver cab as he don’t know English I’ve cancel my trip and I got a message that I’ll get my refund after 5-7 working days and I’ve waited for it for like one month and haven’t got any call or message for refund so I’ve file a complaint Against it they told me that I’ll get after 2-3 working days but again and again I’ve been waiting for it till now too they said the same like that so I’m complaining that I want my refund back.
Here’s my Gpay number - [protected]
Thank you

I travelled on 22.08.2021 from Terminal-3, Delhi Airport to Hotel Claridges, APJ Abdul Kalam road, New Delhi. I have paid Rs.556/- as fair using BHIM UPI app from my UPI Id [protected]@upi. As per UPI app payee UPI Id is [protected]@ybl, the transaction Id is[protected], There is Remark for payment is 'Payment for PP[protected]'. The time of payment is 10:12pm date 22 Aug 2021. With these details please mail me the invoice/payment receipt to my mail id '[protected]@yahoo.com'. you can contact me on [protected].

Regards
Pankaj Kamble

I am the owner of car and just received from MERU CAB to renew the car permit. How shameful to Meru Cab that they do not have courtesy to enquire from car owner to allow to use it in Meru Cab. This insane deeds making life of its customer in real danger. A theft car driver can do any thing with customer and driver will not be traced out. Original owner will not be know that is happening. SO BE WARE OF SUCH COMPANY WHO TAKE SUCH THEFT CAR AND MAKING ITS COSTOMERS LIFE IN DANGER.

I have shared my correct I'd proof and neither took screenshots nor shared my account with others. I don't know the reason why this has happened and the team is also not responding properly.
I have never expected this kind of thing from such a company. I request them to check after the issue...

I had booked a cab through Paytm as it had an option for Meru cabs listed in its services section.Rs 577 was deducted and paid to Meru for the same however I did not receive any confirmation from both the apps.I called customer care number for meri app and spoke to an agent ghanshyam who was not able to find any details for my booking from neither my phone number nor from the payment details provided by Paytm.

When I called Paytm they said that they won't be able to help me with my issue. They said the money has already been sent to the merchant and asked me to contact meru itself when I asked them if they have any contact information for merchant they said it has not been updated at our end.

Both the companies are totally denying any assistance towards the same.

Paytm query no[protected]
Order Id - 95558301851629613420786
Wallet transaction Id - [protected]

Parth Vyas
[protected]

I made two bookings on Meru cab for my family traveling from Bengaluru to Jaipur. The first cab for Bengaluru airport arrived 20 min late after 4 calls to customer care. The worst came at Delhi airport where the cab was booked for 1430 and it was delayed for more than an hour. I and my wife both called up the cab customer support and drivers every ten minutes and they kept on giving false promises of arrival in 10 minutes. It's my worst cab experience I have ever had. My family had to wait for 1 hour at Delhi airport hoping cab would come in 10 min. The drivers are very rude and so are the customer support team.

I sabyasachi Badajena had traveled from Rajiv Gandhi International airport, Hyderabad to CSI Wesley cementry, trimulghery on 25.07-2021 via meru cab with driver Badri, contact number : [protected].
After reaching at destination my payment Rs 1200 via phonepay couldn't be transferred twice (1200+1200 =2400) with the status showing "under processing". So paid the driver Rs. 1200 in cash.
The driver assured to return Rs. 2400/-...

Hi,
My name is onkar sonawane. Your cap driver was broken my samsung level u (Blutooth earphone) on road, i was said to stop the car and car was not in high speed but he couldn't stop at all. My earphone was broken very badly and it could not be repair.
I want the charges of my earphone which it's price . Im sending the pic my Blutooth earphone condition how is and the no. Of taxi . If you want to know more abut it call mi on [protected].
Thanks