Claimed

Meru Cabs Complaints & Reviews

3.4
Last updated Sep 20, 2024
Complaints 313
Resolved
214
Unresolved
99
Quick Links
Statistics
Share
Contacts

File a complaint to Meru Cabs

Having problems with Meru Cabs?

File a complaint and get it resolved by Meru Cabs customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Meru Cabs reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divya srisrimal
from Delhi, Delhi
Oct 1, 2019
Resolved
Report
Copy
Resolved

driver not agreeing to drop to location

Address: Airport, Bangalore, Karnataka

We we're standing at the airport for 20minutes
And we're sent 400mts front for taxi and again back 400mts.
Reason : drivers ahead disagreed saying ac non ac are different vehicles.
Pls go back
Once we went back the drivers refused saying location too close to drop so wait for other taxi.
Is this the way customers are treated n is this why bangalore airport authority give you place on the airport.
Car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abparkar
Jul 18, 2019
Report
Copy

payment receipt not provided

Address: Mumbai City, Maharashtra, 400 086

Kindly provide me my travel receipt,

I travel with meru on 18/06/2019 at 11:39:02 from delhi airport terminal 2 to uae embassy, new delhi, sector a, vasant kunj, india.

Car driver does not have facility in car to provided me bill.

Otp : 39924

Kindly provide me 386 rupees pay receipts which i paid to meru taxi driver

Best regards
Abhijit parkar...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sethy
from Mumbai, Maharashtra
Jul 6, 2019
Resolved
Report
Copy
Resolved

e receipt not received

I had a trip from sbi staff college begumpet hyderabad to kacheguda rly station hyderabad on 06.07.2019 at 9.10 am morning. I had booked it over phone no. [protected] from my mob [protected] after completion of my trip i have updated my mail i'd in the site as given in message. One more message i received about the cab no. And mob no. Of driver. The cab was ap28va1499. I am yet to receive the e receipt for the fare paid. The money receipt for...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Priyalabhi
from Mumbai, Maharashtra
Jun 27, 2019
Resolved
Report
Copy
Resolved

refund of cancellation

Address: Mumbai City, Maharashtra

I have booked a cab from mumbai bhayandar to shirdi on 28th march then we cancelled that cab and booked it on 29th march.we were assured by meru employee that we will get complete refund of our first booking. We get 85% amount on the same same day and they told us they will refund 15% after trip gets completed but we didn’t get 15% refund till date.booking id is 3546.we have meru employee commitmnets on phone and in message.thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krisofeden
from Gurgaon, Haryana
May 6, 2019
Report
Copy

deeply hurt, humiliated after availing your cab service

I hired a cab from igi airport to vasant kunj e2 with my wheel-chair bound mother and down-syndrome suffering brother. I asked the person on the kiosk to book a cab for vasant kunj e2, and he booked for vasant kunj c which i did not realize as i saw only otp. When i asked the driver to take turn to my e2 flat, he shouted and stared at me, i was shocked... Though i was not in mood to reply.. Thinking about my ailing mother and brother, i had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AKSHAY_MALIK48
from Bengaluru, Karnataka
May 4, 2019
Report
Copy

invoice not emailed

Address: 10, sector 15, part-I, GURGAON, 122001

Dear sir,

Meru representative at igi airport today noted my mobile number wrong as i am not getting any bills or communications. I paid to the driver krishan singh (Mob. [protected]) on paytm 579₹. Pfa the paytm screenshot for the same. And booking reciept.

It's reimbursable amount so i need that bill on my name - akshay kumar ([protected]).

Also i could not get a reply from telephone no. Or [protected]@merucabs.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pvnmurthy
from Hyderabad, Telangana
Apr 17, 2019
Resolved
Report
Copy
Resolved

receipt not received for the journey undertaken

Address: Andhra Bank, Hyderabad, Hyderabad, Telangana, 500004

I have travelled by meru cab on 15.04.2019 from rajiv gandhi international airport, hyderabad to nallakunta, hyderabad at 11.49 pm. Otp number received by me was 72244.

I have updated my e-mail id as per the message received at 11.50 pm for getting e-receipt.

I once again furnish my e-mail id as below:
[protected]@andhrabank.co.in
Mobile: [protected]

Please arrange to send the e-receipt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundaram Na
from Tumkur, Karnataka
Apr 9, 2019
Report
Copy

there is no bill fare is double "no proof"

Address: 560043

I had taken a meru cab on 6th night and 7th morning between 12.30 midnight and 1.00am. The driver asked my mobile number and started the cab, since i use meru app. I should have got a message immediately which i did not.
After destination was reached, i asked for bill, for which he said there is some problem in his account closure, but will get the bill by email. I was not sure of this and told him there is no reference of my trip...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AwareCitizen2019
Mar 23, 2019
Resolved
Report
Copy
Resolved

cheating by meru - beware

Address: Bangalore, Karnataka

I booked meru for airport, the driver arrived. When i got into the cab the driver said he rebooted his device and the trip got cancelled (Actually it wasn't). He said that he has informed customer care. He then started a new trip. I thought that he restarted the original trip which i had booked. Upon reaching airport i was asked to pay more as my original trip was a fixed price trip and the fare was less.

I spoke to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zestysunny
Feb 25, 2019
Resolved
Report
Copy
Resolved

no response from [email protected] or on [email protected]

Address: 121004

Please to be noted that my bill was 1577 rupees mentioned in drivers mobile name rajesh kumar.
I paid him 1580. While attached bill is less.
You are requested to please send me complete bill with toll taxes or other charges as it was shown to me with qr code.

I have sent my query on both [protected]@meru.in or on [protected]@meru.in. But no response from any one....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naba Goswami
from Kolkata, West Bengal
Feb 11, 2019
Resolved
Report
Copy
Resolved

I have not received the bill till date

I traveled from delhi airport to defence colony on[protected] afternoon and paid rs. 606 towards my journey. I have received sms from meru, but till date i have not received the bill which was supposed to send in my mail id. Therefore, i would request you to kindly send the bill to my email id: [protected]@gmail.com
Date:[protected]
Destination: delhi airport to defence colony d115
Amount paid: rs. 606...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant125
from Malegaon, Maharashtra
Feb 6, 2019
Report
Copy

very rush driving midnight

Address: Thane, Maharashtra, 421501

Attention!!
Car no. Mh05 bj 2537
This car driver is driving very rush. The incident is on today at 12.00am in mahape shil road.
Please note : may be cause serious accident due to driving rush on road in day or night.

Request you to please take necessary action, if you not taken, then i will register fir and send application to rto office also.

With regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivakumar Ramalingam
from Guruvayur, Kerala
Feb 2, 2019
Resolved
Report
Copy
Resolved

bill not emailed

Yesterday (1/2/19) i had booked meru cab at your counter in new delhi terminal 2 arrival. Attaching the slip, along with otp sms and immediate registration in the sms link. But, i have not yet received the bill.

Your phone 44224422 not working. Without bill i am unable to claim from my employer. If you dont send bill by tomorrow, i am taking up with consumer forum for mental agony and monetary loss....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bibekananda Basu
from Thane, Maharashtra
Dec 8, 2018
Report
Copy

mismanagement

Address: Thane, Maharashtra, 400601

Please refer my complaint against one cab driver name mohd tarik of taxi no mh 03 f 9945 who took a long route in order to get the more fare. I referred the complaint to you vide acknowledge number id: 2158605 but we have not received any reply till now.
It shows the efficiency of the meru cab company. This driver should be well counselled that not to take a longer route in an expectation of earning higher amount by giving the excuse...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tripplearon
from Bengaluru, Karnataka
Dec 2, 2018
Report
Copy

extra distance covered

Address: 560071

Sir
I hired a cab on 01 dec 18 from bengluru airport to asc centre and college which is approx 38 kms. The other officers paid a fair of rs 900 whereas my cab covered a distance of 51kms and charged me rs 1178. I will face problem in reimbursement of my money from my account office.
2. The details of trip was
- date 01 dec 18.
-cab no - ka53d1110
Hired dist - 51.4 where it should not be more than 40kms.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bibekananda Basu
from Thane, Maharashtra
Nov 27, 2018
Report
Copy

the dishonest cab driver

Address: Thane, Maharashtra, 400601

We booked meru cab from santacruz airport (T2 terminal) to thane majiwada on 22nd november at 17 hours.
It was taxi number : mh 03 f 9945, receipt no mm417f19c0, driver name: mohd tarik, sub mobile :[protected].
During booking at airport it was told us to pay rs. 700/-. After entering at our complex, we paid rs. 700/- as per the advise. The driver with full of "gutka" in his mouth showed us his mobile where it was mentioned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashant72
from Mumbai, Maharashtra
Nov 16, 2018
Report
Copy

ride receipt

Customer name: Prashant
Mo. No. [protected]

Ref no. MME27EED27
Cab no. MH47N4075
Date of ride:[protected]
Please email my ride receipt to my email id prashant.[protected]@rmcindia.com as soon as possible.

Customer name: Prashant
Mo. No. [protected]

Ref no. MME27EED27
Cab no. MH47N4075
Date of ride:[protected]
Please email my ride receipt to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishal kanoria
from Vasai-Virar, Maharashtra
Nov 7, 2018
Report
Copy

driving not receiving the call after confirmation ride

Address: 401209

I have book meru cab . The driver confirm the ride. And when i suppose to call driver he says that i am coming in 5 minutes . After 5 minutes driver is not receiving the call. I have called many times he didnt receive the call. And i get a call from the meru cab that you cancel the ride. Wow it seems to be very surprise. Driver deniyed the call and not coming for pickup...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mousumi mallik
from Muri, West Bengal
Nov 3, 2018
Report
Copy

in availability of bill

I was in delhi airport terminal 2 on 21/10/18 rand 7 pm. I booked a meru cab to go to swati delux hotel at karol bagh for which one otp came in my mobile no. But after arriving the destination the driver told to pay rs 709/. I asked for bill, hr told it will be sent in ur mobile but till now i didn’t get the bill. This is the official tour so i have to submit the bill. Kindly provide me the bill. Otp is 69219, date 21/10/18, time 7 pm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshPRADA
from Pune, Maharashtra
Oct 30, 2018
Report
Copy

lost item-prada

Address: Mumbai City, Maharashtra
Website: www.meru.in

Date of incident is October 30, 2018;
time of incident is 9-10 am;
while gotting down from the cab, left the prada glasses in the cab and called customer care immediately in ten minutes. tired calling them the whole day but no on picked up and there was no one from MERU to take up the cause;
I want my expensive PRADA glasses back, else I will file a complaint to consumer forum, city civil/sessions court;
if you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy