Meru Cabs Complaints & Reviews

Booking ref no: 45775045

With ref to above booking number Payment was not deducted from Wallet and I was asked to pay in cash. (See below communication from old complain)

For the same I've posted the complain on 22-Nov-2015
https://www.consumercomplaints.in/meru-cabs-booking-ref-no[protected]dt-09-nov-1...⇄

Once the amount paid in cash and...

I had a confirmed booking with the driver details waited for 30 mins and the cab did not turn up. When called Meru they said sorry the Cab will not come and they have canceled my booking....

Booking ID:46573281.i had booked this cab 2 days prior to the journey. Also received the confirmation of booking with the driver and cab details. When i tried reaching the driver since he did not arrive till 15 mins after the booking time..that cell number was unavailable. When i called the call center they said no cab is available in this area and so they cancelled the trip.They never even bothered to inform about anything due to which lots...

I booked a cab through Meru Andriod application. The application shows the bill receipt at the end of the journey but I can't receive it through email.(I tried generate receipt option also) So I decided to call Chennai customer care. I have have called them for more than 4 times. Each time they would a give reply that it would be generated in 5 mins or it will generated in 48 hours till now I haven't received the receipt. Booking id :...

Dear Sir Madam, Pls note I faced a loss of Rs: 8000, due to Meru accepted booking for 6.30 PM and picked up me at 7.05 PM with inexperienced driver caused me to miss the flight, below are the detailed information of my complaint, - My Meru booking Ref:[protected] Nov 2015 at 5.49 Pm) - Booking accepted for requested time 6.30 PM at pick-up location Lingarajapuram banglore, - Recvd drvr details with cell no [protected], -...

Booking Ref No: 45775045
Date of Booking: 09-Nov-2015

Cab No: MH05BJ0479
Driver Name: Mr Liyakat Shaikh

Trip Amount: 1114 Rs

Concern: Due to technical error payment couldn't be deducted from Paytm walled but I've Paid Mr Liyakat Shaikh in Cash 1114 Rs. You can confirm with the cab driver from your end. (For the same I've Called to Meru Customer Care on 16-Nov-2015 told...

Today morning, i.e. on 22nd Nov. 2015 my friend (who cannot speak hindi well) arrived at Delhi Airport terminal 3 and took a Meru Cab from the Arrival to Mahipalpur at around 11:00 am. The total journey came to about 12 kms for which the driver charged Rs. 380/-!! Really did that driver think that the customer is a fool. The maximum distance between the pick up and destination (Hotel Waves, NH-8, Mahipalpur) is less than 10 kms, the driver...

I booked a Meru cab taxi to pick me up at 18:00 to the airport on Nov. 7 2015. They sent me the driver details 20 minutes before 18:00.

When I called the driver to Check when will he arrive, he told me he is stuck in traffic and cannot come.

I then called Meru again to ask them to send another taxi. They promised to radio a new taxi to pick me up by 18:10, but this taxi also never came.
Fortunately I was...

I booked the Meru cab on 21 Oct for 22 Oct 4:30 am to drop to bangluru airport. The booking was confirmed. Booking Status: ACCEPTED Booking Ref. No.: 45305826 I got the the mail that Cabs were assigned 20 minutes before travel time. On 22 Oct 4:15 am I called to customer care to know the status of the booking becoz I didn't received any msg regarding the driver who was coming to drop me. The customer care person told me that the...

2 days ago, I ordered Meru regular for my grandmother. I think due to non availability of cab in the morning, they sent meru genie. I wasnt accompanying my grandmother, but when she started the journey, I asked her if its a hatchback or sedan. She said meru genie and driver also said genie. When she reached the destination, driver charged the sedan bill, which is double then genie price. Still, no money received after several phone calls....

On 6th September 10. 09 pm my father came to Bengaluru Airport and I booked a cab for him from my phone, Booking ID 44136424, It was huge traffic and raining on that day. My father asked the cab driver to take the Doddabasanahalli route to chanasandra as that was the shortest route (40-45 km). But the cab driver refused to do so as he was planning to earn some huge amount. However many things happens on that day and I paid almost 1800 Rs...

I travelled by Meru Cab ( KA53A 7661, driver name – Dayanand) from Bangalore Airport (KIAL) to Suncity apartments, sarjapur Junction, Outer ring road pick up around 11:00 (p.m) and drop around 12:30-12:45 a.m on 17th OCT. Unfortunately I have left my phone (Motorola G2) in the CAB, and that was the beginning of my ordeal with Meru. I spent nearly 2 hrs explaining the issue to the helpdesk person on 17th October, at the end of which...

I feel sorry for the state of affairs of your service provided and regret my recent bookings with you. I mail in this forum as the companies mail ID [protected]@merucabs.com bounces back mail. Booking 9th oct : ref no 44997708 for 6am, pick up south patel nagar, new delhi to New Delhi railway station, driver name :Nawal Kishore Yadav. Mr Nawal reached the pick up location on time and from there on till the station he kept cursing Meru...

Regarding this booking I'd 44528530 This trip was completed on 20th of Sep 2015. The problem is double payment. Wallet also deducted and driver also got the payment in cash. I complained regarding this as soon as my trip got over on the same day. But my amount not refunded to my wallet yet. I received a mail from meru stating that my amount got credited back to my wallet on 26sep 15. But no such amount got credited to my wallet. Fake...

Hi Take it as a feedback, Meru is one of the worst cab Provider in India. Now the case begins I'm a very frequent rider and yesterday I wanted to try Meru Cabs. I booked a cab through Mobile app and it prompted me to use a coupon, since I was trying Meru 1st time I used a discount coupon. I got a call from Cab driver twice, who was not sure about the address . In the era of technology where all service providers are using GPS, Meru...

In just 12 days another case happened today with me... Amount was not deducted from Wallet... even driver was not aware of the same and (Cab No: MH48F1260 Driver RajeshSoni). When I came to know about the same I've informed Team Meru about this incident... here I'm calling from my side to pay the amount and asking to deduct the same and to Provide me Invoice... Some interesting things came out during my talks with Ms Sharda on[protected]: 1)...

I had booked a cab on 21st from malad west to Bandra west leelavati hospital st 6 am in morning. It was obviously for a medical emergency.the booking was done a day before Till 6am there was no sms containing driver information nor any call from.booking executives. When we left using other cab at about 6:05am the driver from meru calls stating he is on his way Is 6am in morning too early for your driver to arrive? No courtesies of apologising...

I have a strong complain to raise against Meru Cabs Banaglore, and there are two parts of the problem: Here are both as below I have booked a trip yesterday 13th Sept 1:39PM via mobile app (applying coupon for discount worth 150/-). After getting dropped at destination, Driver asked me to pay 520/-, Which I had a doubt I denied paying this much amount and asked for Invoice, He says there is a problem with his cell phone and not able...

I am copy pasting the mail I've sent to them here. Hey, Where is my Rs 225 /- that you guys stole from me ?? First of all let me inform you this. I've already contacted you on a complaint 4 times regarding the issue that I am going to mail you.So this time I really need it to be solved. I did a big mistake by booking a Meru Cab on 23rd August 2015. I chose Meru because there was an offer of 50% discount if I am paying through...

I Arrived at delhi airport today morning by 6 am and checked out at around 6:30 am to catch a cab i reached to Meru Cab counter on the outside of the airport and asked for a Taxi, The counter staff directed me to go for 1 of the cab standing on the road side, When i asked what would be the charges for the trip to Rani bagh in Pitampura which is 26 Km from Airport The staff replied it would be around Rs 350 to Rs 400, i accepted that as...