Submit a Complaint
Claimed

Mettur Super Services Complaints & Reviews

mssbus.com
1
Updated: Dec 30, 2025
Complaints 212
Resolved
4
Unresolved
208
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Mettur Super Services

Having problems with Mettur Super Services?

File a complaint and get it resolved by Mettur Super Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Mettur Super Services

Mettur Super Services reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Smile & Success
Jun 14, 2021
Report
Copy

Hi,

We booked a parcel on 11th june 2021.
Parcel Number: 6701407.

Still now its not delivered. In delivery location, they are attending the call for first time and asking to call after ten minutes. Then there is no response at all. This is very bad. Kindly resolve the issue asap
Mettur Super Services customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jamesantoniraj
    Jun 9, 2021
    Report
    Copy

    I have couriered by bike from coimbatore to puliyangudi on 05th may but still not received coimbatore head office (siddhapudhur) persons also not responding properly pls support courier tracking number 6634687
    Mettur Super Services customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saranking
      Jun 7, 2021
      Report
      Copy

      Hi, sir/mam,
      I'm saran from kovai.I was send a 8000rs cost books from Siddhapudur, CBE to Simmakkal, Madurai @02/06/21 today 07/06/21 yet not delivered...I want information from siddhapudur branch they are not give proper response & simmakal branch switched off.It's not a good service.pls give me a solution of my parcel (GC No:6619651)
      From Name My frnd ashok kumar...to my brother name Soundarajan(they printed wrongly sundarajen)...
      Mettur Super Services customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shafeequr rahman
        Jun 5, 2021
        Report
        Copy

        Address: 74/b 2nd main road, thirumalai nager annex, perungudi chennai

        Dindugal service person is not responding to the phone call if he pick he saying that charges are too high regarding this to whom i have to contact?
        Mettur Super Services customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Suryameds
          May 31, 2021
          Report
          Copy

          Address: Mettupalayam branch

          Pondicherry to jalakandapuram transport charges 970 rs for only 6 box
          Mettur Super Services customer support has been notified about the posted complaint.
          May 31, 2021
          Updated by Suryameds           Please reduce the charges only 6 box are booking but the charges are too much
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aleem@
            May 28, 2021
            Report
            Copy

            My package not arrived
            I call branch person they not answer properly
            Mettur Super Services customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rbatextiles
              May 20, 2021
              Report
              Copy

              Address: RBA TEXTILES PVT LTD

              BOOKING # 6564945 & 6564933 BOOKED FROM TIUPUR TO KUPPAM ANDHRA PRADESH.

              FOR 700KGS PACKED IN HDPE BAG THEY CHARGES Rs 5146 WHICH WAS VERY HIGH.

              Kindly check & tell them not to charge this much
              Mettur Super Services customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rahul kankariya
                May 2, 2021
                Report
                Copy

                Address: Bangalore

                We had sent parcel from bangalore to trichy, according to the opposite party order from MSS(Metro Super Service) .
                After the parcel was sent they are calling us and telling that the parcel was caught by sale tax, and asking us hefty amount to give the sale tax person.
                When i asked about the details of the office which caught them, they are not giving us any details, just asking cash !
                And I’m sure it’s somebody from MSS only who is playing and demanding money for himself.
                We are dealing with MSS service from long time almost everyday!
                We trust you people, kindly help us out.
                Mettur Super Services customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mubarak Mk
                  Apr 27, 2021
                  Report
                  Copy

                  Address: mannargudi

                  We place booking 20th April frm Panruti to Mannargudi for 5 kg percel but they received only about 3.5 kg.

                  We missed (1.5 kg ) and item damaged (irresponsible answer from mannargudi agent staffs)

                  The agent is now saying that the parcel is missing .

                  Regards,

                  Mubarak
                  Mettur Super Services customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    ச
                    சமையல் தந்திரங்கள்
                    Apr 26, 2021
                    Report
                    Copy

                    Always late delivery..panrutti mss office..

                    Usually i sent goods from tiruppur to panrutti via mss only...that mss office never delivered goods on time...

                    M.S.S TRANSPORT

                    Parcel: 6425975
                    Date:[protected]:01
                    Fr: Perumanallur
                    To: Panruti
                    Item: WB(1)
                    Amt: 143 [Topay]

                    TRACK:
                    www.metturtransports.com

                    This bundle still not delivered to my party...he will ruin the MSS TRANASPORT NAME..PLEASE...
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    1 Comment
                    Report
                    Copy
                    K
                    Kutti58
                    Apr 26, 2021
                    Report
                    Copy

                    Today I went to perundurai mettur super service to receive my parcel... My parcel amount is 130rs..i gave 230rs...the cashier boy have enough cash. But he didn't give correct change.. He argue me and try to fight with me.. He is so irresponsible and irrespective... I'm so upset... Very bad experience in Ms's... Pls take action on him...
                    Mettur Super Services customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sankaranarayanan Subramanian
                      Apr 15, 2021
                      Report
                      Copy

                      Greetings
                      I am a regular user of your services.
                      Within the last four months I have used more than twenty five times of your prestigious service. But today I noticed my parcel is voluntarily tampered and a snack pocket is taken out. Though the value is very small I feel it's my responsibility to bring the incidence to your notice to avoid any further big damage.
                      Below is the delivery message of this particular incident.
                      Ur Parcel:6343741 has been delivered to SANKARNARAYANAN at Guindy. Pls Share ur Feedback www.metturtransports.com/fb
                      Thank you
                      RAJESWARI OIL STORE
                      Mettur Super Services customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        HYPRO Tek
                        Mar 30, 2021
                        Report
                        Copy

                        Address: p n palayam

                        I booked a parcel from coimbatore to tirunelveli on 20th feb 2021. till now they didnt deliver the materials. also no response from coimbatore and tirunelveli office. 10 times we have gone to both branches, no one ready to answer properly
                        Mettur Super Services customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Karthi Gopalakrishnan
                          Mar 27, 2021
                          Report
                          Copy

                          Package of one bundle booked from Chennai ( chindathirrpaet) to Dindigul in the name of g.karthikeyan on 25/3/2021.
                          Mettur Super Services customer support has been notified about the posted complaint.
                          Mar 27, 2021
                          Updated by Karthi Gopalakrishnan                           Still not received no clarity where the package is as present
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ayyaps
                            Mar 24, 2021
                            Report
                            Copy

                            Our bundle has not been delivered and the response is not proper no staff coordination only poor service staff service is very very bad due to this we are undergoing a lot of mental pressure and stress kindly reach us out our phone number [protected].and do the needful
                            Mettur Super Services customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Agnisakthi
                              Mar 24, 2021
                              Report
                              Copy

                              Address: Tirupattur

                              Dear sir/madam,
                              This is Agni Power Systems, Tirupattur
                              Herewith I inform you that MSS Transport Tirupattur, staffs they couldnt response to help to load the material from their office
                              We are paying loading and unloading Charges per Boxes.. they even touch the Boxes..simply says pick your Boxes there,
                              Meanwhile same your MSS Transport at Krishnagiri, Hosur, there and all working guys helping the Customer to loading,
                              Particularly in Tirupattur they are doing likethat..I trust your Administration ..
                              Thanking you
                              Agni Power Systems
                              Tirupattur
                              Mettur Super Services customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arvinth ARry
                                Mar 14, 2021
                                Report
                                Copy

                                Address: MSS mettupalayam

                                Parcel booked on March 10 in pondicherry, yet not reached destination. No response from transport. Kindly find and resolve .
                                Tracking number:- 6074696
                                Mettur Super Services customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  க
                                  கொங்கு பிரேம்
                                  Mar 13, 2021
                                  Report
                                  Copy

                                  I'm driving in correct direction but they are driving in wrong route . They r driving in opposite route . So please drive in care fully on our site. Because they r drive in opposite site
                                  Mettur Super Services customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SEKAR i love amma amma amma
                                    Mar 13, 2021
                                    Report
                                    Copy

                                    Address: Kodungayur

                                    Hello sir.
                                    Regarding my parcel service Today I got received my parcel but I didn't not get any message from your parcel service. And then my parcel also totally damaged. For what I heard about this I am not received any information for agent. Please I need complete the Solution.
                                    Mettur Super Services customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Logakannan
                                      Mar 13, 2021
                                      Report
                                      Copy

                                      Address: Tharamangalam, Salem

                                      Dear sir /madam- LR number 6081223, this parcel send Tuesday night Chennai to Salem. But still now not delivered to me, asking mss tharamangalam and Salem old bus, korangu chavadi and mettur all of say material not received .. sir ... Mobile number, : [protected], [protected], and Salem head office all are not responsible sir.. really very very bad service ... Please check and confirm my parcel where???
                                      Mettur Super Services customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Rajasthan State Road Transport Corporation [RSRTC]
                                        1
                                        (297)
                                        B.E.S.T. Undertaking
                                        1
                                        (1320)
                                        South Bengal State Transport Corporation [SBSTC]
                                        1
                                        (667)