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Mettur Super Services Complaints & Reviews

mssbus.com
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Updated: Apr 17, 2026
Complaints 213
Resolved
4
Unresolved
209
Bad 😕 It seems that Mettur Super Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mettur Super Services reviews & complaints page 6

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P
PooBala Ram
Oct 9, 2021
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Address: Tamilnadu and Karnataka
Website: Www.metturtransports.com

I sent my bike from Bangalore to Manamadurai office on 04/10/20. But It's been a week. But still I didn't receive my bike. Don't know when they are going to send. If I call them no response. I went to Manamadurai office and asked the reason for delay. He said, your bike has reached Madurai Kappalur hub. If you want you can go and take your bike there. I never experienced this kind of worst response and service in my life. Please do not use their service even you don't have any other option to send your items.
Mettur Super Services customer support has been notified about the posted complaint.
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    D
    DYNAMIC DPA
    Oct 7, 2021
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    Address: Dynamic plastics and Assembly , Thirumudivakkam

    Dear sir,

    We send parcel From Vandalur MSS to Kangayam MSS on dated[protected] Number - 7867707
    Total bags- 13 bags
    To pay Amount - Rs.2541/-
    but yesterday customer received only 12 bags
    kindly rectify the problem

    Thanks
    B.Balamurugan
    Dynamic plastics and Assembly
    Thirumudivakkam
    [protected]
    Mettur Super Services customer support has been notified about the posted complaint.
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      Y
      Yamini Anandhi
      Sep 8, 2021
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      Address: Coimbatore

      We have booked a parcel from Red Hills Chennai to Sivagangai on 6/9/21. But next day it dnt reach… called Sivagangai office they said the package reached Madurai @ 5.36pm… if it is urgent they asked to collect it from Madurai… since they informed for Sivagangai lorry will not come daily nu….
      I made a effort and arranged a person to collect from Madurai @8.55pm… at that time they informed the package vs in Trichy… this is how ur service is… I am from Coimbatore spoken with Coimbatore office person and checked it’s there in Trichy…
      Finally spoken with manager regarding the problem… he said will deliver early morning… since it’s for a wedding today morning… now called the person they said … will check nu..
      My LR no:7569525, date:6/9/21…Red Hills
      Topay:165/-. I need a solution immediately since it’s emergency….
      Mettur Super Services customer support has been notified about the posted complaint.
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        V
        Vinothmithun
        Sep 3, 2021
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        No responses while we call, they dont pick up our call very bad experience with this parcel service
        Mettur Super Services customer support has been notified about the posted complaint.
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          M
          Mr Classy
          Sep 3, 2021
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          Address: mr.classy, kk.nagar madurai

          MSs Parcel 7501103, madurai Mattuthavani.
          very bad srvice. some stocks are missing but they arent take any responsiblity for this theft. they simply said" sorry sir it wont repeat in future
          Mettur Super Services customer support has been notified about the posted complaint.
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            S
            Sriva
            Aug 23, 2021
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            Even though we had the above confirmed ticket we are denied to board the bus at the pick up point(Asok pillar) and they told that 'your name not displayed in our chart and seat no. 10 has been alloted to some other passenger.' (The above ticket was booked and confirmed on 14.08.21 for the journey to be programmed on 19.08.21 from Chennai to Mettur.)
            The issue was conveyed as live to mettur head office but no alternate arrangement has been done. This is very unfair. This made a lot of mental agony and huge financial loss to us. The company has not yet replied positively for the issue.. Srinivasan
            Mettur Super Services customer support has been notified about the posted complaint.
            Aug 23, 2021
            Updated by Sriva             So far no positive reply received from the company.
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              A
              Aroul Radjane
              Aug 23, 2021
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              Address: Grillland Palayamkottai

              We have booked one consignment on 11/08/21 at Marimagal branch in Chennai to Tirunelveli till date the above mentioned consignment yet to reached. There is no response in our office even continues follow up your local office both side.
              Mettur Super Services customer support has been notified about the posted complaint.
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                B
                BALASAI BABA
                Aug 21, 2021
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                Refund my money 15000 otherwise I will make complaint in court one last chance for u guys
                Mettur Super Services customer support has been notified about the posted complaint.
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                  S
                  ssk198
                  Aug 19, 2021
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                  Chennai to tirupur parcel booking, total 5 box, in tirupur office receive 4 box only . the another one is missing, the manager not responding correctly .
                  Mettur Super Services customer support has been notified about the posted complaint.
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                    S
                    Sasti Prakash
                    Aug 18, 2021
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                    I called to [protected] number two girls attend the call and cut the call without responding properly and talk useless ... No proper customer care.. I ordered parcel 09.08.21 secunderabad now date 18.08.21 10 days I am not receive ... Worst service ... That girls also worst talking not responding properly
                    Mettur Super Services customer support has been notified about the posted complaint.
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                      T
                      Thowfeek
                      Aug 14, 2021
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                      Address: Car trend tirupur

                      Banglore to tirupur parcel booking4days not delivery parcel in tirchy how to check address in parcel loading
                      Mettur Super Services customer support has been notified about the posted complaint.
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                        V
                        venkatydv
                        Aug 12, 2021
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                        Address: chengalpattu

                        G.C : 7243896
                        I have sent a motorbike from Chengalpattu to Mayiladuthurai with proper packing condition.
                        due to worst material handling the bike was completely damaged.
                        there is no response from parcer service manager.
                        Mettur Super Services customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          from Delhi, Delhi
                          Aug 11, 2021
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                          Address: mettur transport, 9/29, square marrkt, mettuer dam, Tamil Nadu 636401

                          I made an order from chidambaramMSS to coimbatore by METUR SUPER SERIVCES on 29:07:2021 PARCEL NUMBER 7170492.I didnt got my parcel for 3 days after that i called to my nearby mss hub(KARUMATHAMPATTY) number no one answered after so many attempts he picked my call and i said whatever happened after that he's ignoring my questions and their answer did not satisfied me .they tell like your parcel have been stucked in TRICHY MSS HUB and after that I tried to call mss TRICHY office they said your product has already dispatched from here(TRICHY MSS HUB) he also used harsh words and not respnded properly. i didnt get my parcel till now(11:08:2021) so kindly take this as complaint and take necessary actions.
                          Mettur Super Services customer support has been notified about the posted complaint.
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                            S
                            sankara_06
                            Aug 8, 2021
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                            My parcel number is 7234330. Out of 4 items only three have been delivered and one is still missing. No proper response. Irresponsible reply from the concerned people. No mechanism to escalate our issues to the higher levels. Ver very poor customer support.
                            Mettur Super Services customer support has been notified about the posted complaint.
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                              Y
                              yoga7821
                              Aug 4, 2021
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                              Sir.
                              we booked parcell at 30/7/2021 chennai to bangaluru no 7185456 but till date not received .
                              regards
                              [protected]
                              power world electronics
                              Mettur Super Services customer support has been notified about the posted complaint.
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                                R
                                Rajamss
                                Aug 3, 2021
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                                Address: Tuticorin

                                7176978 tis s my parcel no sir still not getting for my customer..food item
                                Mettur Super Services customer support has been notified about the posted complaint.
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                                  I
                                  Isaacraja
                                  Jul 30, 2021
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                                  Address: chintadipet

                                  Our food parcell damaged on cintadripet... chennai... this very bad experience... I lost more money... parcel number7161910
                                  Mettur Super Services customer support has been notified about the posted complaint.
                                  Jul 30, 2021
                                  Updated by Isaacraja                                   Iwant my losing money...
                                  View replies
                                  Enaku ten thousand lost no refund provided
                                  Reply
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                                    R
                                    Ramshammu
                                    Jul 26, 2021
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                                    Address: Coimbatore

                                    My parcel fully damaged last week 21.07.21 send Coimbatore to Arakonam...take nessary action
                                    Mettur Super Services customer support has been notified about the posted complaint.
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                                      A
                                      Arunakaran Gopal
                                      Jul 21, 2021
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                                      Address: Bommasandra. Bangalore

                                      Dear sir,
                                      This is Arun from Bangalore.
                                      Booking charge is taken from very more.
                                      Kavandapadi to Bommasandra
                                      Booking number 6735924. Amount 360+ loading charge 20 rs total 380

                                      But I have booked from bommasandra to kavandapadi same material, resealable price.

                                      Booking number 7074084 amount 268 Rs only.
                                      Both are compared to kavandapadi is worste service.
                                      Please take the action concerned person.
                                      Thank you
                                      With regards
                                      Arun
                                      Mettur Super Services customer support has been notified about the posted complaint.
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                                        S
                                        Sarathy Arumugasamy
                                        Jul 20, 2021
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                                        Address: Veerapathevar colony, coimbatore

                                        I book parcel from adirampattinam to coimbatore via trichy and its came to covai after 10 days and mainly 3000Rs valued leather jerkin is missed in that parcel... it is the worst service i ever seen

                                        My parcel no: 6952069
                                        Mettur Super Services customer support has been notified about the posted complaint.
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