Mettur Super Services Complaints & Reviews

We are customer waiting for delivery from 9am at Tambaram MSS Ofice but till now shop not opened and when called they said 10am is time and now it’s already been 10.20 and no call pick up after that .. really a pathetic work from MSS

Eggs tray has been damaged

When booking time it's showing 253 during delivery time they are asking 318 and also no proper answer for that ... Here Manager is irritating fellow seems like looting money from the customer ... Shame on this transport

We are an M/s.Saravana Traders from Tiruvarur. On 22.02.2021 we send the parcel to TIRUNELVELI from Tiruvarur MSS Booking office vide booking G C No.5948630. Upto till date there is no information about my parcel. I will contact Tiruvarur Booking office they replied me Your parcel is despatched from our office so we didn't no about the parcel. Then we contact to Trichy Hub Manager they replied me Our parcel didn't receive our office. And we contact TIRUNELVELI Hub Manager they replied Our parcel didn't received. Daily we contact your offices through phone call but there is no solution to got my parcel. I am really disappointed of your customer service & lack of customer service. Daily morning we contact all of your offices they said need 1 day time. Already 10 days left out but till now there is no solution. We all are doing business to do something. But this kind of poor services like you people we mentally disturbed and our promise to deliver the material to our customer on right time is not happen. In my 12 years career in this business industry I had never seen this kind of poor response from parcel agency.Anyhow I need information about my parcel as soon as possible. Otherwise please share the contact number of Authorized person of this company. I expect your valuable reply at earliest.

They are booking one parcel at srivilliputtur to chidhambaram 28.01.2021
This is food product
Validity for 1 weeks
But the product not yet reached
Booking branches not responding.

Dear Sir / Mam,
LR.No : 5650660, We booked the parcel from Sidhapudur to Marthandam on 11/01/2021
Box missing

I have parceled my bike from Trichy to Chennai. My new bike silencer scarthed and the side mirror broken even packed inside the Trichy manager is saying that I am not responsible for that. There is no proper response from the hub. Very worst service.

I put a delivery box from paramathi velur to Karaikudi which carries some expensive 3D tiles. It was broken by your employees careless . I lost nearly 8000 rupees and I need that to be paid by your company. And make sure that this never happens.

Hi

We have booked parcel from Tiruchengode on 13Jan21. But the products not yet reached to Hosur. If I am calling no Response from parcel office. Please do the needful as early as possible.

Details:
Parcel No.: 5672360 and 5672362

Regards
Sivaramakrishnan

Re solve

On Saturday booked parcel from Bangalore to Ambur vide LR No. 5414528 dated 12.12.2020.

Still not reach parcel in Ambur MSS Tansport Office.

Please cooperate and confirm by return

I very disappointed because material didn't not get on time. Chennai to krishnagiri one Scotty parcel last night but still now I can't receive . I many times called Your customers side not proper answer. Again can't do this problem because timing is very important

I booked paracal in sultanpet in banglore

Still I'm not getting parcal. No response from sultanpet side.

Dear sir,
This is first time to booking parcel to your service and our factory is near by poonamalle booking office after inquiry we came with our material but he refused to book here poonamallee he said go to koimbedu another 10 km to travel monthly 10 machine to move from my factory all over tamilnadu

Dear Sir/Madam,

We have booked the material at MSS TRANSPORTS FROM KALASIPALAYAM TO KOYEMBEDU (Chennai) 2 boxes on[protected] AGAINST LR NO:5241803.

Our Customer told that they have received only One box What about the Other Box?

We request you to Kindly Deliver the Other Box immediately Today Itself.

Please do the Needful.

MATTER MOST URGENT.

Waiting for your Early Reply.

Thanks & rgds
JINANICA TELECOM PVT LTD.

Good evening,

In last Monday 9.11.2020 I have booked one parcel to my friend ( puliangudi to sivakasi ) booking number -5222252 .till now parcel not received and make a enquiry nobody give a detail for my parcel location.i request you to take a further step to recovery my parcel and send to my friend.

Thankyou

G.C.No : 5162623
date : 03.11.2020
from : welldon printers, coimbatore cell : [protected]
to : vetri printer, vilupuram, cell : [protected]
parcel missing customer not deliverd

My friend has sent me a glass package from kancheepuram and I received it in kadayanallur .I opened the package immediately after receiving it in office itself and I found it to be shattered into pieces. The personnel there assured me of registering a complaint on this and get me a refund but from next day onwards they started playing with me asking me to call to AGM Number, head office number, sent address. I tried all means and after trying out 100 times each number will connect but all the persons give a response that it is not relate d to them and forward me to another person. I posted my issue on Twitter, sent them an email but I never get acknowledge response too.I trusted this service only after getting assurance from them that they send safely but this incident of poor service has made me lose my hard earned money of 4000 rupees . Posting this issue here so that I expect atleast a proper response and refund from the parcel service

Package details: glass box
Price: 3776 INR
Sent charges: 180 INR
Received charge: 20 INR
Parcel booking id : 5033084
Sent place: Kancheepuram
Received place : Kadayanallur
Mobile no: [protected]

Track No 50553591, Booking Date:23.10.2020, Booking from: Ramanathapuram. We have send the parcel Cengalpattu. This date on 29.10.20 till now not received parcel. Why? . Our Customer very Sad. My Mobile Number :[protected], Please action Urgent immediately.

I am booking one parcel 10/10/20 and booking no 4953940. Sivakasi to tambaram.still 28/10/20 not received.lot of time asked Tambaram and coiambedu parcel service point not responded.
Thank u for supporting

Regards
Vengatesan
[protected]