Micromax Informatics Complaints & Reviews

Dear Sir,

I have Deposit my A114 Micromax Mobile at your service centre (M/S The Mobile Care (Delhi), B-36, Guru Nank Pura, Opp V3S Mall, Near Maharaja Bequett Hall, Laxmi Nagar - 110092) vide order sheet no. N[protected]. there is only problem in my mobile is that power key become little bit of tight otherwise my phone works perfectly. on 12/10/2015 when i called to service center they told me that your phone was repaired. when i received my phone it was in damaged condition i tried to on the phone but it was not then i open the back cover of phone i saw that battary and other parts of my phone was changed and damaged parts was inserted in my phone even censor was not in the phone screen gard had been removed even it was not the phone i was handed over to them (Service Center staff) but they told this is your and not listening. when i visited again 13/10/2015 in your above mention service center they insert censor but even then phone was not on and atlast they told that your phone get moisturised and you have buy mother board and said warranty did not covers moisturised mother board. they given me dead in place of my perfectly working phone. I am very sure that service center staff have replace my phone mother board & battary with damaged mother board & battary.

I request you to please do the needful.

My Tab Model L690 IMEI: [protected] has been given for repairing for the previous 22 days and has not been repaired yet.It is in warranty period. I am deeply disappointed by Micromax Servicing Centre. Please process my tab faster because i am facing lot of inconvenience without it. Thank You

I had purchase micromax 290 knight on 16 may 2015 after 2 months mobile stop charging, therefore i submit mobile in service center for repair, but they charge me 950 for repair cost stating that it is physical damage and as my information mobile was not damage in any way. now again phone is stop working and again they are asking money for repair.

Date of purchase-28-may 2015 . I had complianed to micromax service centre in july and they retained it for a month for servicing but after a month they returned it saying it is serviced. but when i take it again it not taking charge and auto switch off . on 9 sep 2015 i complained again and service provider gave a time of one week but still they are excusing by saying still it is in service centre. complian no N[protected] i WANT MY MOBILE AS EARLY AS POSSIBLE AFTER PROPER SERVICING.

Hey, priyanka mam I am suresh from rewari my concern is regarding a micromax full hd television from snapdeal last year 25 December. After 6 months tv started showing malfunction and there was problem with on and off function on 20june I raised the issue with customer care and as a solution card was changed on 19 august and very next day speakers showed faults and didnt worked properly and I report it next day and than technician came and...

Dear Forum, This is a complaint regarding the very poor service infact no service from micromax service center at sikanderpur metro station. While my phone was still switched on and was still working, the service center executive claimed that the motherboard is not working and the expense that will be there is 11000. This kind of silly reasons were given from the service center executive so that the customer goes away. Finally I got my phone rectified locally in Rs. 1250 and it was just screen connector that was a little damaged. I will never give micromax good starts in terms of service. They are the escape goats. Sufferrer Nisha Rajneesh [protected]

I am submit my mobile micromax a300 imei [protected]/[protected] jobsheet no; W[protected] submit date 23/07/2015 service center name infinity solutions sane appts, 1st flore shop no2 406 Narayan peth pune 30 contact [protected]

I was gone to micromax service centre in paschim vihar, ND. I was submitted my mobile in under warranty since 2 september to 17 september 2015. But micromax centre are don't finished my mobile's issue/complaint. Micromax care's Manager said to me submit your mobile once again 4th weeks. So, Micromax centre executives give me my mobile back without my mobile issue. Kindly take some action to Micromax care Centre. (M/S Durga Communication, office no. 1, A-3 DDA Market, Paschim Vihar, New Delhi - 110063/ Contact No. [protected], TIN No. [protected]). Enclose I'm attaching jobsheet slip copy.

Hi Team, I have ordered Mobile phone, Model of Micromax X242& Order ID is OD[protected] . I received mobile Phone but issues is Battery immediacy loss & Network connectivity issues i have submitted completed of Filpkart but still rejected, Kindly help on this

This is totally fraud ...
some one called me from this ... and try to cheat me??
He told me i m from micromax and give your account details they paid your mobile amount bcoz it is not repairable.
after giving my account details he try to transfer amount from my account???
Beware of this type of call...
I Had received call from this no. : +[protected]

Dear Sir, I Had given my Mobile to Dani Industries, vasai for repairing on authorized Service center. 1st time they repaired it but on the spot the technical man called adrash again damage it while putting back cover on it. Again i had submitted the phone but still i m not getting any kind of resolution over it. I Have submitted it on 29th Sept. 2015. My jobsheet no. is as : WO[protected]. The service center peoples are not taking phones and when i visited over there they told me status as pending.it will take more 3 days, 4 days... The peoples are not at good manner. Please cancel the license of micromax service center at vasai. You can call at[protected] / [protected] Regards Bipin OJha [protected]

My Data cable of newly bought Canvas Juice 2 stopped working within just a few days. I had somehow lost the tag which was glued on the cable. Just because of this the I was told that the replacement cannot take place at the Micromax check poin. Please help me.

Dear sir I give the Unite 2 A 106 mobile on service center Rewari Haryana on 20/08/2015 Job Seat No. is N[protected] but not received yet i have many call on your service Center Rewari and call on micromax customer care but not response yet that where is my mobile phone. I will have want to case on this company Please solved my problem . My mobile no is [protected]

Dear sir I give the Unite 2 A 106 mobile on service center Rewari Haryana on 20/08/2015 but not received yet i have many call on your service Center Rewari and call on micromax customer care but not response yet that where is my mobile phone. I will have want to case on this company Please contact on my mobile no [protected]

From: Micromax Support
Sent: Wed, 30 Sep 2015 16:40:16
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr. Tripathy,


Greetings from Micromax!!


Reference to your ticket id- 65259


We apologize for the inconvenience caused.


We have forwarded your case to the concerned team on priority basis, so we request you to kindly cooperate with us in this matter and you will be receiving resolution from us soon.


We appreciate your patience with us in understanding the matter.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.
You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Thanks & Regards,
Sumit
Micromax Care Team


On Wed, 30 Sep at 4:16 PM, Bholanath Tripathy wrote:
Dear Sir/Madam,


I know that you shall get back when the complain will be resolved but you had been requested since 6 September, I am not getting anypositive feedback from your end. Please give me an earliest date .


Am I done a great mistake by choosing micromax ?

Regards,

B. N. Tripathy


From: Micromax Support
Sent: Wed, 30 Sep 2015 11:34:07
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr.Tripathy,


Greetings from Micromax!!


Reference to your ticket id-65259


We apologize for the inconvenience caused.
We would like to inform you that we are working on your case for priority closure and shall get back to you with the updates once your complaint will be resolved.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.
You can also reach ourhelpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Thanks and regards,
Priyanka
Micromax Care Team
On Wed, 30 Sep at 9:54 AM, Bholanath Tripathy wrote:
Dear Sir/ Madam,


Reminder


regards,


B. N. Tripathy

From: "Bholanath Tripathy"
Sent: Tue, 29 Sep 2015 13:14:37
To: "Micromax Support "
Cc: "ceo "
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected] dated 20th Feb.2015


Dear Mr. Venkatesh
Pl. let me know the latest status and expected date.


Regards,


B. N. Tripathy


From: Micromax Support
Sent: Thu, 24 Sep 2015 16:46:20
To: [protected]@rediffmail.com
Subject: Re: Request for proper service / replacement- Job sheet no. E[protected]

Dear Mr.Tripathy,


Greetings from Micromax!!


Reference to your ticket id-65259


We apologies for the inconvenience caused to delay in services and would like to inform you that we are re-forwarding your concern to


our escalation team for resolving this case on priority basis kindly cooperate.


For more Information on Micromax Products please visit our website : www.micromaxinfo.com.


You can also reach ourhelpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm).


Assuring you of our Best Services.


Regards

Venkatesh
Micromax Care Team

Earlier also i have submitted complain to your form but till date no action against service center or company, i am waiting since 01 month for positive reply that i am getting new mobile set. my job sheet no n[protected] comp no. mmx[protected] dt[protected]

Dear sir I give the mobile on service center Jodhpur on 25/08/2015 but not received yet i have many call on your service Center Jodhpur and compain on micromax customer care but not resposne yet that where is my mobile phone. I will have want to case on this company Please contact on my mobile no [protected]

I am using Micromax Canvas A63 set. Recently I encountered certain problems while browsing, anroid system & other processors were getting stopped. I installed new software at Micromax Care according their advice. Now the previous problem has solved but the OPTION of “Front Camera” is not being screened and image quality of back camera is not good just like before installation of software. I was told from micromax care that my camera was damage. But before installation there was no other problem in my mobile camera. I visited a mobile repairing shop, where I was told that the problem was while installation of the new software for which the OPTION of Front Camera is not showing and may be different version installed. My email address is [protected]@gmail.com. Need helpful action.
Address of Service center: - Micromax Care, First Serve 155/1 Block G, 1st Floor, New Alipore, Kolkata-700053, West Bengal.

Today i have receive my order no fmpp[protected] ( micromax x601 ) but i only receive the phone and 1 battery inside the packet. There was neither the charger nor the headphone. How will i use this if i not get the charger. I need this by tomorrow anyhow or i will escalate it in media

I purchased a Micromax canvas Q380 on 13-may-2015 from snapdeal. it started giving problems and its battery stopped working. I gave it to the costumer service centre of Micromax on 11-September-2015. Now its more than a month my mobile is still in the service centre. I called the costumer care and they are saying that it will take another 20 days for the replacement of the battery. when I submitted the mobile they said that it will hardly take 10 days and when i asked them about my phone one of the assistant said that I bought a cheap mobile so I should not expect fast service. I am managing with an old phone which don't work properly, from last one month. Please take proper action. I saw many people in the service centre who were waiting for their phone from 3 months and more. complaint details Name : SUMIT JOB SHEET NO.: N[protected] thank you! Sumit Vishwakarma (+91) [protected]