Micromax Informatics Complaints & Reviews

I am Hirak Banerjee.My micromax a106 with the IMEI [protected] had a heating problem during a week.My handset is in warrenty period. When i was goes to authorised service centre of asansol durga market on 6th july., they are say to me its a mother board problem and service take upto 32 days.Is it possible a person hold his phone for over 1 month without any backup?really a very bad experience i had with mmx service centre.

Dear sir My mobile M_IMEI no. is [protected]/[protected] Micromax Unite 2. I have deposited the same mobile phone in Micromax service centre M/s Garhwal Communication, D-2, Q-3/A, Main Bhajanpura Road, New Delhi dated 27/05/2015 (jobsheet copy attached). Alongwith the mobile phone they asked me to deposit the battery(signed) and back cover(Red). I want to inform you that they have such a poor service. I could not expect that your service centre will provide this kind of poor services. I have given the mobile phone to repair and my phone was under warranty. Morethan a month later they have returned my mobile phone without battery and back cover. When I asked to them about the back cover(red) and battery(signed) they checked on the job sheet it was mentioned there. Then they said to me that they would find out the appropriate battery and back cover of the mobile phone. But I did not get the call from them. Then after three days later I went to the same service centre (M/s Garhwal Communication, D-2, Q-3/A, Main Bhajanpura Road, New Delhi) where I have deposited my mobile phone. On that day dated 03/07/2015 they repeated the same story as I mentioned above. Finally they were agreed to give my mobile phone with different color and second hand mobile back cover(green and dirty) and battery(old and used). On top of that my mobile phone touch screen got the several scratch from service centre (M/s Garhwal Communication, D-2, Q-3/A, Main Bhajanpura Road, New Delhi) carelessness work. When I have complaint it they agreed to replace after 10 days. They do not have touch screen in their ready stock. That battery they have replaced, is not working properly. Mr. Arvind is a senior official there, when I was asking him about the back cover of my mobile phone, battery changed and scratch. He was very angry and he was saying I may complaint anywhere, we are not getting back support from the Micromax office. Is this is the way service centre deal with the customer? If they have changed my mobile phone battery, cover and scratch. They should give me everything in a fresh not the second hand and dirty one. Because this is not my mistake and I have given them my mobile phone because Micromax trust them and authorised them. Now I request you please replace my mobile phone battery, cover and touch screen as soon as possible. This kind of careless and arrogant behaviour suggest me to go to the consumer redressal cell to address my complaint. With regards Gaurang contact No. [protected]

Service center name -Rapid communication
Service center branch - wz-1, Ganesh nagar, tilak nagar, opp metro pillar no-535 new delhi -110018
Issue - service not received -not call service received no handset repair service receive - at the counter representative says that call this number ask jobsheet status but does not responding any call whenver pick the call server down issue . Second thing they says that you received a call from us when your handset has been repaired but when call received after the reached service center after taking phone result that handset not repaired same problem still occurs . This is not one time again again three times that thing happen with me After some time one problem is solve then other part problem issue occurs in handset if we go other service branch they say that in handset no warranty seal plz go same branch . Now its two month of purchased my new mobile but unable to use and happiness to buy anything but no happiness to buy this phone, feel guilty to buy micro max handset .manufacturing defect issue touch not working then ear speaker issue then charging jack issue - still not repaired my phone from 60 days of purchased.
Cheap service branch cheap faculty - when entered the cabin and sit on the chair staff talking gossips jokes with each other
No body there can listen my voice hope you understand this msg
And do action against this service branch i m not alone whenever m going to branch like me 8/10 peoples disturbed and do argue with staff per day
My name - Akram hussain
My contact number- [protected]
My job-sheet number-N[protected] (over writing date many times)
In between 60 days in this branch
My visits- 23 times( not repaired/server down/call gone by mistake)
My calls - 40 times ( not picked/server down)
I am unable to received any service from this service branch.

Mobile Model- Micromax A106 I am facing some problem when I try to connect Internet after System update. When I switchon the Data Connection, the internet Symbol "E" is not appeared at the top and the network also is working. It is Dual sim and internet configuration is also correct. Now the Android version is Lollipop5.0. Before that it was Kitkat4.4 So please let me know what will be the issue and give me solutions.

I purchased a Micromax Unite 2 A106 with 8 GB ROM on 16th of Aug 2014. which is not at all 8 GB ROM now, after it came from service center. It was a frustrating experience with Mmax, first it's touch stopped working, submitted to Service center a month back, when they handeld me the phone it was approx after one month from the submittion date. in the while the made many excuses to delay the delivery. Now there is another pboblem again, it's not charging properly. visited again to SC and they said battery is faulty, and u have to replace it. It cost 800 bucks, but i'll arrenge you in 600 only, WTF. why he said that. I am sure battery is in good condition, but they want to make money. They lie to customer and try to fool them, to make money. Hello brother I think I am already fool enough after buying a Micromax Phone. And the behaviour of these Service center guys, is ultimate. I can't dare to talk to them again as they treat the customer like their SLAVE. And also they think they are god for those customers.

Hai Sir, I newly bought A069 model android set from your company before 6 months back. But the hand set starting itself making so much uncomfortable. Main issue is Sound incoming and outgoing both the sounds are not clear. And the storage also troubling me a lot always need to reset or reformat my mobile. Its really much kind if you would have do the changes to my mobile. Excepting your reply soon. my email id - [protected]@gmail.com, contactno - [protected] Thanks a lot for your co operation.

I purchase a Micromax AQ5001 (Juce 2) two months prior. it emit head at a high level during call with low power backup. If there is some fault, will it be replaced. Kindly guide me. Thanking you. Jagmender Singh ([protected]@gmail.com) [protected]; [protected].

Very pathetic service from micromax. I gave my micromax mobile on 29 may 2015. today is july 6, 2015. nearly 39 days. service center assured me 25 days. no communication from service center nor customer care. I tried to call micromax helpline, but your lines are busy. when you people can not provide service for customer, why you guys are running the business. you will pay for these 39 days for which i am not able to use the mobile. i need compensation. please call me asap. i am very much frustrated with micromax brand. i paid you 6000 rupees, still you keep the handset for nearly 40 days. i will be filing a case in consumer court. i need appolize in writted document from your company for your pathetic and worst service. Regards, Riaz [protected] Attachments area Preview attachment Micromax Repair Info.jpg [Image]

Hello, I baught A117 ( micromax canvas magnus ) which is supposed to have 12MP back cam.I had to submit my phone once at Micromax Lajpat Nagar center for camera quality and hence they got the camera replaced. That time I didnt notice but offlate I realised that back camera is only 5 MP... When I approached service center they asked me "full charge to change the camera to 12MP " as its out of warrenty now... Job sheet number:N[protected]

Hi, I have lost my mobile phone, I have the IMEI number for it. Please track it. i want to Track of M_IMEI:[protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. I am very thankful to You RAMDAS [protected], [protected]@gmail.com EAM NO[protected] Mobile Micromax A104

My mobile micromax A69 24 feb 2015 se aj tak app ke pass me hai kirpiya kar ke mera mobile muje dilwane ka kast kare Pahli bar manie 24 feb 2015 mo diya tha to moje mera mobile patat kar eka dusra set de diya gaya jo ki khrab ta muje mobile april me mila Dusri bar 20april 2015 ko diya gaya jo ki abhi tak nain mila jane par em naya no. Mere job sheet par chda diya aur phone karne par bolta hai ki egle hafte phone karenge isi tarah hafte hafte karte karte char mahina biit gaya Micromax dhanbad me phone karne par pata chal jayga khli bolna hai naam aur date 20/4/2015 pata chal jayga Mera mobile no. [protected] [protected]

Dear team, I have purchased Canvas netro A311 from ebay.in worth Rs. 9000 on 21May15. The Handset delivered to me is defective and the defect is that sim slot 1 is not working. Called the ebay to replace the defective one but they denied as they also received this from micromax so they will not be able to replace only i have to get it repaired from Micomax Service centre. I have sent hand set on 30 May for repair and they told me it will take 15 days. Till today i have not received my handset back. It is almost more than 1 months i dont have my mobile with me. Whenever we call them for the mobile phone they are saying more 15 days. What sort of company is yours, customer is your first priority and you are making us wait. Worst experience i have with you guys. with this sort of service i will never recommend any one to purchase micromax mobile I need my Mobile phone repaired within this week

I own a Micromax Unite 2 A106 handset (IMEI No.: [protected]; [protected]). I bought it from Flipkart on 02.02.2015. Suddenly I started having serious issues with my phone. My phone is getting switched off intermittently and then it becomes a mammoth task every time to switch it on. I took it to the Micromax service center at M/S Amarnath Jee Enterprises Haridwar. The response received from the officials was very dubious and discouraging. For the first time, they called me back in a day saying that the issues have been resolved. I took the phone back. But the problems still persisted. After two days I returned the phone to the same Service Center citing same unresolved issues. They created a job sheet (Job No.: E[protected] dated 22.06.2015) and asked me to contact them after 15 days. Their response today regarding my complaint is still indecisive and very confusing. The people at service center were at first reluctant to respond and after immense coercion from my side they told me that the phone has been sent to some “Company” (I don’t know what it means) and please contact us after more 15 days. I even registered a complaint with Micromax Customer Care on 22.06.2015 (Complaint No.:[protected]. They also ensured me that I will get my phone back, fully repaired within 15 days. But till now I don’t have any intimation regarding the status of my complaint and the actual condition of my phone. As everyone knows the importance of a mobile phone in today’s daily life routine, I ask you to please expedite the process of resolving this complaint so that I can get my phone back fully repaired, as soon as possible.

Purchased micromax canvas tab 9470 via amazon and used three months. Restart problems and submitted in service center karbala jn kollam kerala and get info that mother board has been complaint and sending to company for service. Submitted tab on date 24 / 04 / 2015. Two months have been completed. Service center gives wrong info about my tab.[protected] .
Waited for long and thinking about filing a case in consumer court.
Needa new tab or money back. Imei no [protected] / [protected].

Dear Team, I have given my mobile A177 on 5th Jun 2015 on Sanjay Place Agra Service center now almost one month gone but mobile has not been repaired Kinldy check and do the needful Job Card No. N[protected] dated[protected] REgards Prashant Pal Singh [protected]

Sir I have given my micromax unite2 A106 model for repair in service centre having jobsheet no E[protected] on 02/06/2015 but till now I have not received my phone . Please look into the matter of servicing otherwise customer will loose their faith on MMX. You are providing very good models phone but service is not good . Thanks & Regards Rinky Agrawalla MMX customer

i purchased micromax led 40 inches from rohit electronics aligarh it was not working properly and due to this i face a lots of problems i complaints on [protected] 1000times but they r not cure my problem and it is also not a toll free no as it was mentioned by company it is a fake company which sucks my salary.

hai sir iam pradheesh from (115, new street, mondaikadu post, kanyakumari district, tamilnadu, pin-629252)and my phone no is [protected].i bought a micromax ao65 hand set with in one year the cell does not gets charging and i gave to the nagercoil showroom on[protected].they told me to come after 10 days sir now i have no hand sets sir nagercil no is [protected]

Hello sir, I bought a Canvas doodle 3 A102 handset from Snapdeal.But after some time i found some problems of outgoing audio system.So i contact your service center in kanpur.They repaired my handset.But after one day I met again with same problem. So as per as concern look in to my matter as soon as possible and the workers of your service center are also not of supportive nature. Encls:Photo proof of service center receipt.

I have been sending emails pertaining to the repair of micromax tab funbook mini p 410 i to micromax customer care port bair since 28 June 15. No reply received till date. from: Rajesh Pillai to: [protected]@micromaxinfo.com date: Sun, Jun 28, 2015 at 12:10 PM subject: REPAIR OF MICROMAX TAB P 410i mailed-by: gmail.com from: Rajesh Pillai to: [protected]@micromaxinfo.com date: Thu, Jul 2, 2015 at 3:54 PM subject: Re: REPAIR OF MICROMAX TAB P 410i mailed-by: gmail.com from: Rajesh Pillai to: [protected]@micromaxinfo.com date: Thu, Jul 2, 2015 at 4:31 PM subject: Re: REPAIR OF MICROMAX TAB P 410i mailed-by: gmail.com