Micromax Informatics Complaints & Reviews

Respected Sir, IMEI No.: [protected] Today morning, I have lost my mobile phone while travelling in the town bus from Chathiram Busstand to Old Palpannai at Trichy Mobile Details are furnished below: Name: N.BASKAR Address: Plot No.17 Door No.28, Srinivasanagar Extension, Tiruvanaikoil, Trichy-620005 Phone model: Micromax A177 Make: Micromax Last used No.: [protected] E-mail for communication: or Missed date:[protected] at around 09.30 AM IMEI No.: [protected] Kindly arrange to deactivate the above mobile instrument. Thanks & Regards N.Baskar Plot No.17 (Door No.28) Srinivasanagar Extension, Tiruvanaikoil, Trichy-5 Contact No: [protected] (This number is active)

I am very sad to inform you that your service is very lazy also when i repaired my cellphone.Then service center executive told that "we will repaired your cellphone but take Rs.450/- & i was with agree but next day they told that we can't repaired it please repaired outside & charged Rs.450/-without repairing..While my cellphone is in under warranty..Detail of Service centre :Satguru CommunicationShop NO.1 Ground Floor Dharampali Palace Near Vinayak HospitalSector No.27 Noida(UP)Contact No. [protected] / [protected]I want to ask"why this type statement given by him"When i have not get any solution then i have raised issue thru social sites.Hope you understand my problem..Awaiting your prompt action..Regards, Somwary Kumar[protected]

I purchased my micromax A120 mobile on 3/05/2014 at poorvika mobiles private ltd(no 31, ranganathan st, t.nagar, chennai)..after 4 months i had problem with touch screen..but somehow i was managing with it..before 3 months it became worse..so i gave my mobile for service 0n 23/02/15 at the poorvika showroom where i purchased it ..but still i didnt get my mobile back.thet are telling that thy are in lack of spare accessories.but my mobile's model is in market sale still now...then how come spare will not be availabe???..i havnt seen such a poor service ..i need my mobile in hand within 24 hours or i need a new mobile of the same rate.Your micromax representative has to respond me in another 24 hours.or otherwise i will have to take legal action against your concern..Try to improve your company's service.

My new mobile Micromax A111 Canvas Doodle is Whit which I purchased on 19 oct'14. I tried registering a complaint to the Dhrangadhra police station but they refused to register my complain and threatening me to go away or get locked up. I want to TRACK OF IMEI NUMBER M_[protected], & S_IMEI, [protected] PLz help me to get back my phone and kindly mail me the status of my mobile or contact me i[censored] want more detail. Thanks [protected]@gmail.com 91+[protected], 91+[protected]

SIR, I lost my duel sim Micromax canvas2 colours A120mobile phone on[protected] noon while i am going to market in Dhar (MP) M_IMEI no of phone is - [protected] and S_IMEI no is [protected] S/N - V[protected] Colour - Gray I lodge a complaint with dhar police on same date ie[protected]. Please track my mobile phone on the basis of above IMEI no. Thanking you SUNIL PATHAK 70 PRAKASH NAGAR DHAR (MP) 454001 e mail- [protected]@gmail.com BSNL _ [protected]

I have purchased Micromax mobile A 94 MAD on dated 21/03/2014.After few months Camera was not functioning and service provider has told me the motherboard of the mobile was out of order and mobile send to company for replacement motherboard on 27/02/15.But till date after 2 months mobile not available in service center.I have call customer care of micromax mobile and their executive was told me your job sheet status was close and I am not any help for above issue. Service center : Trisha Enterprises, Mansarovar Complex Habibganj Bhopal Ritesh Anjane Hoshangabad [protected]

I have take my mobile in your care dated 11th April 2015 but I getting same problem, your care tell me problem is solve they are issue new battary and repairing motherboard its false because my battary Sl No is same as purchase memo and no back up at now. Therefore I request you Kindly recheck my previous complaint and resolved.

I am using micromax canvas A102 mobile. Charger and headphone is of very low quality provided by the company. I have gone for Uttam Nagar service centre for replacing charger. One boy, Ali has demanded money for service even my mobile is in warranty period. One boy Tushar (telling himself CCO of service center), his behavior to talking to customer is very very bad. One girl Rishita had told me different different excuses for service and this that. Micromax this is ur service. Your service centre employee are very cheap n you r providing very low n cheap quality service. Now i never buy micromax products. Address o[censored]r inferior service centre Shri Lakshmi Enterprises, A-54, 1 st floor, Gulab Bagh, Opp metro pillar 750, Uttam Nagar New Delhi Ph.[protected]

Dear Sir/Madam, Hope you are doing great! This e-mail is in regards to Call ID :: N[protected] Call Center Complaint No : MMX[protected] Kindly find attached Job Sheet of my phone.. My name is Sudhir Sehgal and I bought My phone MicroMax Doodle-2, A-240(White) last year 8th of May 2014 from Rohtak (Haryana). Till 29th Mar. 2015 afternoon, it was working fine, however after some time when I try to Switch On my mobile, it doesn’t Switch On. I thought it doesn’t have battery and I try to charge the phone. It never Switched On. I checked my phone was in Warranty and I went to MicroMax Service Center on 30th Mar 2015. They informed me that It will take at least 7 days to get repaired, moreover they informed me that you will also receive a call from Micromax Customer Support to get in touch with you so they can resolve the issue ASAP.! I neither received a call, SMS nor they informed me that your phone is got repaired, just come and get your phone from service center. I went to Service Center on 10th April 2015, they informed that your phone has been arrived after repair, however when they try to Switch On the phone it didn’t start. They asked me to wait for 1 more day, they will resolve the issue. It didn’t Switched on again and said : we need to dispatch your phone again Delhi so they can take action on this issue since it is not get repaired yet and they have sent back to us without resolving the issue.. Service Center again sent the phone to Delhi on the same day, however when I spoke to customer representative today (18th April), they are saying we checked and your problem is came to us on 15th April 2015 and we do not have any kind o[censored]pdate regarding the problem of phone but I have given my phone to MicroMax on 30th Mar 2015, why don’t you consider this. I am experiencing the issue from 30th March 2015 only. I could not get it, you are MicroMax and you do not have the problem details of phone, however the Customer Executive AMIT register a complain (Complaint No : MMX[protected]) for me so Technical team resolve the issue quickly. In past, I heard that MicroMax phone’s are too cool and customer service as well, however when it comes to me, I would not use these kind of words, I have given my phone on 30th March 2015 to MicroMax Care and they are saying we have received your phone for problem on 15th April 2015. May I know what were you doing between 30th March to 15th April 2015 and still you don’t have an update…..! I request you to resolve the issue ASAP since I am too much suffering without a phone, if you are providing great Customer Service and you have care for your customer’s then mean it and do it as fast you can or give me any phone number or E-mail address of higher authorities so I can get in touch with them.. I have also heard that you do not reply E-mails………!!! Thanks & Regards.. Sudhir Sehgal Mob #[protected], +[protected] E-mail : [protected]@gmail.com

Dear Sir, Hope you are good but I am not since I had purchased Micromax Nitro A-310. I purchased this handset on[protected] & but from the date of purchase it was giving me problem. Earlier it was giving me problem of “handset automatically restart, abnormal heat problem, abnormal battery drainage problem”. I went to the service center & they somehow resolved my issue. But on[protected] it was again giving me problem of “phone automatically got restarted during call, abnormally heat problem”. I’ve to remove & insert the battery to restart the handset. Immediately, I went to service center & they reinstall the phone software. On[protected] it was again giving me the same problem & I deposited my handset to service center on[protected] vide job slip no. N[protected]. I asked them to confirm me tentative date of delivery as I don’t have another phone but to my surprise they didn’t confirm me the same. I was in touch with service center for the status of my handset but they confirmed me that it will take minimum 1 month to resolve the issue. I was not happy from their response so I made query at toll free no. twice vide interaction no. MMX[protected], MMX[protected] but even they didn’t provide me status of my handset. Today, I again went to service center for status of my handset but Mr. Saisal (Helpdesk at Complaint Center) misbehaved with me & asked me to go anywhere as he doesn’t know the status of my handset. In today’s scenario every company is looking to delight their customer but it seems to look that your company doesn’t need it. Is there any resolution to my complaint or should I knock the doors of consumer court? Regards, Kuldeep Singh [protected]

Dear sir, My name is Rahul kashyap. i purchase micromax phone A106 unit -2. but some problem in this set. i submitted this handset to your auth. services centre in dawark on 8 march 2015. after 3 week they call me & told us your hand set is ok plz pick your phone. 27 march i reached your auth. services centre pick my phone & checked (used )it problem is same to same .i told to manager he told me your hand is move to company for replacement today 18 april there is no action taken when ever we call they said your phone is move to company.companay manger not taking any action on it, he always give me 2 week time to resolve my compliant, my job sheet number is N[protected].. MY CONTACT number is [protected]. please take action on it. otherwise we take help of consumer court.

I have submitted my micro max canvas AL108 with the problem of touch screen has not working.on 17 march 2015 and today is 18 April but till now i have not received my phone and many time i tried contact to Delhi head office care centre and this care number is pad, instead of my call is not received over 2 minutes per call such activity repeated many times and all times deducted my balances but my conversation could not held, so i am totally unsatisfied with service and I never suggest for purchase micro max phone to any one.because i am waiting for receiving my phone for more than one month.

I have purchased micromax tv from snapdeal in october 2014.It was working good but from last few days it's having display issue. When I switch on tv it works fine for 10 minutes and later screen flickers and display will become blank.But sound is coming. I have raised complaint and complaint number is AN[protected]. They said service will be done in maximun of 48hrs.But it was 5 days no one came and i am unable too use tv. I called local micromax dealer and he said as you purchased tv from snapdeal online so you should speak with micromax customer care only and we don't provide service. This was really bad as it was just 5 months i purchased tv and having issues with no service support.

My Mobile hand set was given to Micromax care center at Ratanagiri for repair as battery was getting immidiately drained out and showing irratic behevier . Job sheet NO Job sheet No W[protected] Dated[protected] hand set is received back by[protected] But problem is not yet sorted out

I bought a micromax bolt a065 on Oct 27 online.. As I didn't knew the model was so laggy and frustrating i can't even call somebody.. Correctly due to continues shutting down of the phone so I gave it to nearby service center as it was withing the guarantee period.. They told to repair the problem.. I thought that their service was good and reliable but what.. They sent my phone to Delhi without even informing me.. As they told to collect my phone over 4-5 days.. And they hanged up my phone for 25-30 days now I am not able to do any of my jobs.. That's so frustrating and bad micromax is getting worst...

Kaberi Bhubaneswar <[protected]@gmail.com> Mar 5 to info Dear sir the job sheet date-27-2-15 and no=E[protected] FOR CG 666(B) HAND SET send to centra service point from your authorized service station Sruti tele service, BHUBANESWAR. PLEASE UP DATE THE STATUS TAPAS K. MOHANTY M/S KABERI 424, PAIKANAGAR, , UNIT-08 BHUBANESWAR-751003-MOB-[protected]/[protected]-OFF-2564508 DEMOLITION//ANCHORING OF RE-BAR & FASTENERS//DIAMOND CORE CUTTING//WATER PROOFING HAPPY TO WORK WITH HILT I Info <[protected]@micromaxinfo.com> AttachmentsMar 5 to me Dear Valued Customer, We like to request you to please share scan copy of job sheet as we are not get the details from given job sheet. So that we can check and assist you accordingly. For any further assistance you can contact us on customer care number: [protected] Assuring you with best of our services and we value your association with us. Thanks & Regards *Micromax Care [protected][protected][protected][protected] [protected][protected][protected] This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that Micromax Informatics Ltd., is unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Micromax Informatics Ltd. Before opening any attachments please check them for viruses and defects. [protected][protected][protected][protected] [protected][protected][protected] From: Kaberi Bhubaneswar [mailto:[protected]@gmail.com] Sent: Thursday, March 05, 2015 12:27 PM To: info Subject: UP TO WHICH MAXIMUM WE HAVE TO WAIT Attachments area Preview attachment image001.jpg Image image001.jpg Kaberi Bhubaneswar <[protected]@gmail.com> AttachmentsMar 6 to Info please check the document. Attachments area Preview attachment New Doc 66_1.jpg Image New Doc 66_1.jpg Kaberi Bhubaneswar <[protected]@gmail.com> Attachments6:32 PM (12 hours ago) to Info Thank you sir, we got the an old replacement used hand set from micromax customercare with out any documents, my set was GSM/CDMA SET, model was CG 666(B) but got the used set of A24 which is dual GSM, .As the phone is used we got some contact no in built in the set which is related to customer care staff. I am very much astonished that how a branded company like micromax is replacing GSM/CDMA hand set to GSM/GSM without any company sealed pack and seems to be used and in built old contacts (not related to us) is there. Sir it is not digested by the customer like me. when we submitted the set on 27-2-15, your people had assured us that the replaced set will go to the customer directly from Micromax, please see the attachment, to view the condition of hand set which was received from them with out my acknowledgement signature. Thank you again for the quality service you are providing to the cumtomer and making us fool. Regards 3 Attachments Preview attachment IMG_20150417_182635.jpg Image IMG_20150417_182635.jpg Preview attachment IMG_20150417_182509.jpg Image IMG_20150417_182509.jpg Preview attachment IMG_20150417_180055.jpg Image IMG_20150417_180055.jpg

Dear Sir/Mam, This is Gaurav Sharma I am Facing problem miss use my mobile phone and my whatsapp by your user I submitted my phone service center M/S Galore Services Plot no. 11, 1st flor main road sec-22, opp. rajkiya inter college noida. Please take action otehr wise I will FIR on Monday. My job sheet no. N[protected]. Jobsheet date 14/04/2015. Regards, Gaurav Sharma

Dear sir, I want to tell about you my phone my phone was stolen from my house about 9-10 months ago my phone name is micro max canvas fun a-63 my M_IMEI1- [protected] AND S_IMEI2-[protected] AT LAST I WANT TO TELL YOU PLEASE TRACK MY PHONE AND GIVE ME ITS EXACT LOCATION AND USERS NAME FOR FURTHER DETAILS PLEASE CALL ME AND MESSAGE AT-[protected]/[protected]. my email address [protected]@gmail.com

|hello sir, i am s.s. phani krishna of vijayawada, krishna district, andra pradesh. i bought micromax A250(canvas turbo) phone on[protected]. due to some unfortunate conditions my phone fell and broken. i taked it to the nearest micromax service center for checking the problem they said it was physical damage and warranty won't cover it .i agreed and asked them what is the problem ? they said the mother board was broken and i had to pay 4500/- to replace a new one.i agreed and give them my phone and they took it for two months and when i ask them why is it taking so long they that my complaint is still in order .i waited so long and finally got my phone then it's cameras are not working. i take it to the service center and asked they said it must be defected in my incident two months ago and talked very rashly and when i asked explanation they fixed back camera and ordered my front camera and for repair they again take my phone for a month and given me the phone then it was atomatically switching on and off . i again taked it to the service center they said power key was defected . i said it was not defected when i given them to repair front camera they disagreed and rashingly told that my phone was very bad and it was not any use to anyone. i asked them that they could repair it in warranty. they agreed and taken my phone for another three weeks .finally i got my phone on march the ending monthh of my warranty the phones earphone plug was not working they said warranty is over and they don't see phone for free .i asked them that my phone almost in their hands for six months they must have broken it . they disagreed and shouted that they will do nothing .my warranty was nt done it has 2 days left.i again give them my phone on [protected].they still not returned my phone yet . i am still afraiding what they will tell me next and when does my phone return.please help me claim a complaint on them and end this bad service .i am a middle class family person and i bpught the phone that micromax was best company and had good services .i was wrong .so please help me to replace or give refund for my phone .my job sheet no is :s[protected]. my contact no :[protected]. my name is s.s. phani krishna, pls help me to get justice.

Dear Sir/Madam, I am Albert Jose. Fast five years i'm your costumer like mobile user now i got some problem with phone so please kindly call me or answer my mail. This is the first time i'm contact you.so kindly do the needful your valued customer. Warm Regards Albert Jose