Micromax Informatics Complaints & Reviews

IMEI no [protected] submitted on your service centre 824, Manimajra, chandigarh on 04.04.2015 to rectify the switch only, but still now we are not getting phone back from service centre after repair and facing so many problem without phone set . Kindly suggest how and when i get my phone? Kindly requesting you to take strict action on priority basis for customer support. Waiting for your reply. Regards kmjha [protected] jha.[protected]@gmail.com

Dear Sir/Madam I have Purchased Micro max A120 last 3 months before(14/01/2015 Billed date), now its changing full battery after 4 to 5 Hours and also heating with charging on your logo Place behind phone(where your handset M logo Situated.) I was checked it your micro max nearest service center (Near Petrol Pump Jokan bagh, Jhansi 284001) but they was not taking this seriously and not giving me satisfactory solution and their behaviour was so rood such a helpless person. I am attaching Bill of this phone with this mail. My phone Details are below... My Name: Micromax CANVAS 2 Colous M_IMEI: [protected] S_IMEI: [protected] Battery: V[protected] Charger: V[protected] Thanks Sheikh Imran M: [protected] Ph: [protected] Nagra Jhansi UP 284003

I have purchased a new mobile- Micromax Canvas Nitro A311 on Jan 2015 Just in few days, I have started facing the issue like sudden the handset gets over heat And the display goes off suddenly So please I request you for the replacement of my handset Thank you,

sir i provided my micromax handset a110q to alpanah service center sangamner ahmednagar on 1 december 2014 and then service centre told that he will send my handset to company for further checkups and they will provide my handset after 45 days and then they gave back handset on 7 april 2014 means totally after 4 months later and now they ur handset is out of warrenty and they cant repair it without money when i provide them handset my handset was in warrenty period so please help me they are not giving me replacement for my mobile

Respected Sir/Madam, This is to notify you that i purchased a Micromax smartphone AQ4501 from Snapdeal.com on 17/11/2014. Before updating it to the latest software which came recently, my handset was working smoothly and gave no problem but after updating it, within2 days it started giving touble. The sound/volume of the device became very low that it was hardly audible. As it was a technical default in the device So, i contacted the the micromax support center ADITI INFOCOM situated in SOUTH PATEL NAGAR for help. the technician checked the handset, formatted it, and it replaced its speakers and again downloaded the latest software update.But after doing so the speakers stopped working at all, the sound was not audible at all.So he gave me a month time to fix the problem(jobsheet no-*N[protected]*). As it was a technical default i requested the company to replace the phone with a new one. On 9/4/2015 i got a call from ADITI INFOCOM and i was told that company has replaced the device and i can collect the same from the center and bring the battery of the old device. But when i went to collect the device they handed me an old second hand repaired device that too a white color which was very dirty. Mine was of black colour phone and in a very good condition but they were giving me a white colour used phone(photos enclosed). So i refused to collect a second hand phone and the provided me a new jobsheet no - *N[protected]* . So i kindly request the company to either repair my handset asap or provide me a new handset. Kind regards Vijender Kumar Gupta [protected], [protected]

Sir, I was purchased a micromax CDMA Mobile CG666. But after some day i have faced blank display problem in mobile. than i contact the costume care and leave mobile for repairing. Than after 40 days i was received my mobile from service centre. Than after 10 day i was faced same problem. When i contact to service center in raipur they was told me leave you mobile again. Than again i leave my mobile on date 10/12/2014. But still my problem was not solved. and they told me please take another mobile from your company but different model of GSM. But my mobile is CDMA and in warranty period. SO please help me for my problem. Otherwise i will going consumer foram for justice. Thankyou

I have bought Canvas Knight last May 2014.IMEI No.[protected] In the month of September I have faced the display problem so I given the handset Micromax Service center Virar East. They have taken more than 70 days to repair the handset. Now again I was facing the screen problem so I have given the handset Sri Sai Enterprises kopar Khairane. After 10 days they are saying it will take 20 days more. Very bad service by Micromax.

Dear Sir/Madam.., _-My Micromax A310 Nitro Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. I am very thankful to You RUDRAPRATAP [protected] igkv.agri.[protected]@gmail.com

Sir, I have purchased may 2014 micromax A089 Bolt cell phone. covered this mobile warranty. I take Trichy Authorised Service Center. get the mobile our staff and waiting for 3 hours after say this mobile charging connecter not available so do not service my mobile. Also I say ok you are a authorised service center so order spare after service my mobile. Staff no responsible and say go outside. TRICHY SERVICE CENTER, SRI BALAJI ELECTRONICS, TRICHY, is very lazy and un responsible customer, 95 % reject and say no warranty. NO SPARE AVILABLE, NO SERVICE FAST, NO KNOWLEDGE PERSON SERVICE CENTER, IT IS WASTE SERVICE CENTER, WORST SERVICE CENTER M. SOUNDARARAJAN. MUSIRI, TRICHY DISTRICT

dear sir m/s perfext [censored]ion e-3 lower ground floor kalkaji new delhi 110019 i was go in your cear bcz my new handset canvas cemeophn is not stor batrry backup and your exutive say that your will deposit you r phn only 7 to10 day but with out any informetion my phn sent head office and i am camplint to this why not informed to me ????? [plz take to acction am not satisfai your servic

Sir maine micromax A121 mobail liya tha 1 mahine bad uska display apne app kharab ho gaya fir 4 thousand 5 hundred de ke display lagawa wo bhi micromax centre se ab usme speaker aur mike ki problem aa rahi hai abhi 1 year compleate bhi nai hua mobaile liye hue ..hum student hai hum log student money collect karke mobail lete hai fir isme money laga padh raha..plz help me sir my contact no.[protected]

I bought Micromax canvas gold A300 on 23/11/2014 and 1 month back my main camera stopped working. Even the option of rear camera was not available so i took it micromax service center. i submitted the phone and was returned to me the next day and camera as working fine but now 15 days back the camera stopped working again. It's been just over 4 months and i am already facing so much trouble with the device and today i have submitted it to service center and was told it would take 10days for it to be repaired. My complaint form number is N[protected]. I have attached retail invoice copy for your reference. I bought it with hard earned money and already facing so much problems. It is kindly requested to replace the faulty device with the good one urgently. I look forward to your positive response with reference to my above request being a loyal Micromax Customer. Please contact me on [protected] in case any query. Regards, Sahil seth

I am thank full for the reply from you I would like to share my experience with you that company had provided me with the other service centre i have made a visit there but they had not taken my mobile by giving the reason that this mobile is been tampered by some where alse i have provided the old job sheet also but they have not taken my mobile so i have submitted my mobile to the same service centre they have taken my mobile now there more problem battery not charging battery getting decreased quickly and many more i would request you to interfere in this matter. The job sheet no. is *W[protected]* on monday 6th april 2015 i have submited my mobile. Your Faithfully Ankit Mhatre [protected]

आदरणीयमहोदय मेने 13/06/2014को micromax A66 मोबाईल mi no. [protected] cyclone computer vidisha mpसे 5800.म ख़रीदा थामगरलगभग 8महीने बादउसमे नेटवक नह आने कपरेसानीआगईथीइसकारणमेने िविदशा mpम िदनांक 17/03/2015को micromax सिवससटरपरमोबाइलिदखायावहाउह�...⇄ मोबाइल कोकपनीभेजिदयाऔरिफरिदनाक 06/04/2015कोमुझे मेरे मोबाइलके बदले म A67 मोबाइलदे िदयाऔरकहागयाककपनीने आपके मोबाइलके बदले नयामोबाइलिदयाहै परउसनए मोबाइलकोजबमेने उपयोगिकयातोउसमे कई तकिनकखािमयाथीउसमोबाइलम hendphoneनालगाहोने परभीहमेशाहडफ़ोन काआइकॉनबनारहताहै जससे फ़ोनपरबातकरने परआवाजआजानहसकती औरइसफ़ोनक ोसेसभीलोहै इसमोबाइलका mi no.[protected] [protected] है आपसे िनवेदनहै कमेरीसमयाकािनवारणकरने किकपाकरे धयबाद। धमसंहराजपूत मोितयाकुआसाँची जलारायसेन mp Pin 464661 Mob. No [protected] कर

Dear sir, This is to inform you that I have purchased micrcomax mmx A120 white on 16/12/2014 from spice retail limited vide Inv No.cq41356 b16/12/2014, premise no, 82, indrapuri building, S.C.Chatterji street, uttarpara . Item No.[protected], Ime No.[protected], Amount Rs.8700/ After using one or two call mobile battery become low charge & discharge. Then I have gone to service centre M/s Sagun Infotech, 34 A<kalidas Bhattacharya Lane, Maniktala, Serampore.Hooghly kolkata (W.B) pin code-712201, tel no.[protected]. her job sheet no.E[protected]. After seeing my set they saying that your mobile Mother circuit Board are Disturb Then your battery become low after 2 or 3 calls & for repairing to it putting set for 2 months then your set problem to be solve. Then I want to know that if any set putting 2 Months or more in a service centre then how I connected to other persons for communications. regards, Vijay Prasad [protected] E-Mail [protected]@yahoo.in

I purchased s-114 in nov 2014 by online shopping through amazon . After few days earphone not worked. The warranty period for this is 06 months. When i went on micromax service centre jammu tawi, they refused to accept as stated thay only be accepted purchased through shops and not be accepted purchased through online. Pl clatify how the faulty earphone be functional. If not repaired/replaced i will never purchese your product.

Respected Sir I have made so many complaints to replace my mobile which was in warranty period but no body wants to hear me. Now 4-5 days before they have issued a fresh complaint receipt. It is requested kindly to resolve my problem at the earliest because I am suffering since more four months and provide me the replacement of a new mobile of same specification which currently available in the market in the cost of Rs.7, 600 which I paid. An early action and issue of instructions to the Indoe customer care is requested please Thanks, (Rajendra Bargal) mail id [protected]@yahoo.co.in [protected], [protected] Sirs, I have purchased Canvas fun A 74 mobile from M/s Asha Collection, 64 10 Nos Shop Bhopal vide Cash Memo No. 40403 Dated[protected] for Rs.7600=00. (IMEI No.[protected]) The mobile was faulty within one month from the date of purchase and got repaired from M/s Puoojya Customer Care Bhopal again it was faulty two times, but not repaired properly. Suddenly it was stopped the working and the same has been given to M/s Ayushi Electronics, M-115 Yeshwant Plaza, Indore to repair on[protected] vide receipt No.*N[protected]*. After 40 days repeated approach they informed that the mobile has been sent head office for replacement. Before 10 days they informed that your mobile has been received duly replaced and take delievery. When I reached the shop to take mobile I surprised to see the replaced mobile which was Microwamax BLING which is outdated in the market they told that A 74 is discontinued and ultimately I refused to take the delievery of replaced one. In the matter, it is requested kindly to replace either new one micromax A 74 or any Canvas Series of the higher category mobile or A 74 ( NEW MOBILE) or refund my amount of Rs.7600= immediately, because I am without mobile since two months. Hope that the proper and prompt action will be taken to continue the reputation and faith of the Company Thanks, Yours sincerely, (Rajendra Bargal) 124, Mahadev Totla Nagar, Near Bangali Chouraha Indore (MP) 452016 Mob. [protected], [protected] Dated[protected] Dear Mr.Bargal, We request you to check with the service center only regarding the replaced device and there is no refund policy from company end. For any further Assistance you can contact us on customer care number:[protected] Assuring you with best of our services and we value your association with us. Thanks & Regards, Micromax*Care Sir, Thanks to reply, As you informed to contact at service centre or CC No.[protected], but it is always busy. Today i.e. on[protected], I approached to M/s Ayushi Indore, but they were replacing with the old repaired one mobile and I refused to take the same, this happened second time. Further, I am not concerned with your refund policy whatever it may be. Question is only replacement of my mobile A 74 which was technically faulty and under warranty, it should be replace with new one A 74 or with the any latest model for which difference cost will be paid by me that's all. In the matter, it is requested that I am ready to purchase the any latest mobile of Micromax, the amount of Rs.7600 may be adjusted from the cost and difference amount will be paid by me. Suitable instructions may kindly be issued to the M/s Ayushi Indore at the earliest because two months have already been passed. Otherwise I will be free to take legal action against the Company. Thanks, (Rajendra Bargal) [protected] Dear Mr.Bargal, We can understand your concern and we apologies for the unsatisfactory service that you have received at the service center. Like to request you to kindly visit the service center again and call us from there so that we can provide you a satisfactory solution. For any further Assistance you can contact us on customer care number:[protected] Assuring you with best of our services and we value your association with us. Thanks & Regards, Micromax Care!

I purchased a-114 in nov 2014 by online shopping through amazon. But after some days my earphone not worked . the warranty period for accessories are 06 months. When i went on jammu service centre they refused to accept as the mobile should not be purchased through online shopping and be accepted purchased through shops only. Pl clarify how the earphone will be repaired

Company announced of the OTA update from April 7th but from all day long no one got it. Even when enquired from Service Center, they said its not true. If you think o[censored]s as fool being customer then u r d greatest fool bcause we will no longer be your customer

Dear sir, I am an user of your product but recently i lost my mobile phone in an marriage function so please i request you to track my mobile phone by my IMEI Number and update the current location of it and i am providing you the IMEI Number which had installed in my phone IMEI are as follows :[protected] (2) [protected]