| Address: Jamnagar, Gujarat |
Dear Sir,
With reference to the above stated subject, I, Ashish Zaveri has bought Micromax A94 on 22/04/2014. (Copy of Retail Invoice is attached herewith) However, after purchasing I have been facing multiple failure / problems with instrument which is under warranty.
I had handed over my instrument on 14/03/2015 to service centre for camera related issue, which was given back to me on 21/03/2015. However, the instrument run smoothly for 2 days only.
Later, I again handed over my instrument on 24/03/2015 to service centre for camera as well as Network related issued, which was received back to me on 05/04/2015.
However, the instrument work smoothly for 1 day. Again there was failure in camera and network.
Lastly, I have handed over the faulty instrument to service centre today 08/04/2015, which as i am informed, instrument will be forwarded to Ahmedabad Service centre. I have also registered complaint online. Complaint no. is MMX[protected].
In this regards, It is kindly request to replace me the faulty instrument with the good one urgently. I look forward to your positive response with reference to my above request being loyal Micromax Customer.
Please contact me on [protected] in case any query.
Regards,
Ashish Soni
Micromax Informatics customer support has been notified about the posted complaint.
We have forwarded your concern to the team. Someone will connect with you soon regarding the same.
Regards,
Team Micromax