| Address: Mumbai City, Maharashtra |
Dear Sir/Madam,
I was bought a Micromax CDMA mobile, Model no-(SERM0B0288) from M/S Shree telecom Mumbai Mira Road around two & half month ago. I was facing some hanging related issue in this device after 20 days of purchasing, so i was submitted this device to M/S Shree telecom Mumbai Mira Raod. Shree telecom submitted this device to Micromax authorized service center (M/S AASHTHA ENTERPRISES) Mira road and given me a job sheet Job sheet No-(W[protected]) date 6th February 2015. After waiting for 40 days on 16th March, Micromax deliver a GSM phone instead of CDMA to M/S AASHTHA ENTERPRISES without my conformation. Then they requesting to me to take GSM mobile instead to CDMA and i was denied for the same because i need only CDMA phone. M/S AASHTHA ENTERPRISES( Micromax authorized service center) suggest me if you don't required this GSM phone then you have to log a new complaint against this issue and we will short out this issue as soon as possible. Then i said OK. ( New complaint No-W[protected], Dated- 16th March 2015). Sir After completing 8 days i don't receive any response from Micromax company or Authorized service center. Sir please intervene this matter and short out the issue ASAP.
Shashikant Sharma
[protected]
Micromax Informatics customer support has been notified about the posted complaint.
kindly do the needful as early as possible.
Thanks,
Anuj
+91-[protected]