Micromax Informatics Complaints & Reviews

I sadanand Kembhavi prchsed i mobile hand set A77 juice on 23.11.2013 after six month the screen touch was not working I given for repair @ m/s sai technology service hubli (karnataka) on 26.05.2014 till the date there is no response. and saying that hand sent has been sent company, it yet to come. Mean time I completed to Micromax customer care centre. on 30.06.2014 they took 20 days more for resolve the problem. till the date problem has not been solved..! I decided to go consumer court...! Worst company... and worst service is the Motto of Micromax... Nathing Like Anything...? Don't No how...?

1. My contact No. [protected]
2. Hubli (Karnataka)
3.S[protected]
4. A77 juice

Dear team Want to mark the complaint against service issue I have given mobile at service centre 1 july2014 and they are now telling that it will be sent to headoffice for repairing wwhwhich will require again 42 days .so I it is the service standards of micromax within a year too many problems I have to face.so I want to return my money back or replreplace the cell imimmediately. Regards Rohan bhure [protected] Raipur c.g

Micromax Superfone A75 battery is now out of market . I have visited for the same on your service centre but they clearly declare that the same is not available and in future it will not be available.
Now my phone is completely dead for the same reason.

This is to inform you that I am very dissatisfied with Micromax services. I have a Canvas 4 which is less than a year old and has started giving me problems with the display. I went to the service center, Micromax Check Point Sector-27, Noida. The guys there do not know how to talk. First day they told me to come after 2-3 days, when i called they then asked me to collect my phone after a month.The problem with my phone was only with the flickering screen. Not only this there were people crying just because they have been coming there again and again more than months. I am really surprised with the service center and now I realize that it was better to go for a higher brand like Samsung. Is this how they are ‘Nothing like Anything’? Here are Job Sheet Details: Job No. - N[protected] Req No. - R1407FUPE10916176 Email: saurabh.[protected]@gmail.com Thanks, Saurabh

I have purchased micromax unite092. within 2 days of purchase it has hanging. then i contact customer service center they has updated the software after updating the software that has many changes. after updating software it is hanging more then before.

Hi, I am from Nashik Maharastra I gifted Micromax mobile A177 on 29th June to my wife on her birthday. She is very fond of taking photos and videos But strangely voice do not records in video. On picture comes sounds is not getting recorded I visited their customer care office at Samarth Telecom Shopee Nashik Maharashtra on 19th july There Mr.Bhushan was there and he threw me out saying this is video recording not sound recording and don't come here again for such problems. Company do not give guarantee of recording sound in video Recording sound is video is not important for micromax ...Isnt this strange ? When I told Mr.Bhushan I will contact micromax for this then he told if you want I can give my address also. You can complain wherever you want, I am not afraid of micromax. This whole scene was watched by 50 customer seating there and everybody show how rudely the staff was All companies hire technical person in support center, micromax mobile is hiring mafias Stay away from this company. Worst customer service. Even if company do not gives guarantee of recording sound n video, atleast they should give polite answers. Its service center is 20KM from my home, and it takes 2 hours to get your turn in their service centre, I bared all these and at las I got rude reply. Whats the use of taking products of micromax if we do not get after sales service Radhe :[protected]

i buy new Micromax mobile a120 last week.when i start the camera to take photos or videos the upper right corner of the phone is emitting more heat, due to that the back sidecover and the front screen top portion is heating up very heavily and some burning smell is coming out.the same problem is coming if i turn on the led flashpleas repalecement my mobile an attceed my scan invoice i have all redy complent to service senter Aurangabad but hes is not respont he is told contcat to micromax company

my name is Mohit Sharma, i gave my phone (canvas hd) for repair for a very small reason that the power button was not working. it took more than 1 and half months for them to return my phone and the best part is they did not really repair it they just did a jugad so that it works in front of me ...wen i come to take the mobile... i was told to come every second or third day...and i was made to wait almost one hour everytime just to tell me its not ready and will get it next time. and one more very important thing ... wen i gave my phone the problem was only the power button ...but wen i got it back after one and half months ... the microphone was not working ... that means the staff at ... your service centre... acted smart ... and exchanged the part... so later i had to pay 1200 to someone else to get the power butoon and microphone plate... but thank god my phone is with me and in working condition... am very unsatisfied and will spread the word everywhere not to buy micromax... will create a blog for this... you guys are sick

on[protected] I bought Micromax - A120 (canvas colour 2) within 29 Days after purchased Phone has Dead then I submit my phone in micromax service centre they said to me after 10 or 15 days you can take from us but my phone battery lost some ware, after 10 days they give me my phone without check they said it is working after one month i bought new battery from the open market as company said to me if you want new battery you have to submit old battery when I was check my phone it was not working properly then on[protected] I have submit my phone in the service centre again. I COMPLETELY FED-UP THIS COMPANY BECAUSE AFTER ONE MONTH NEW BRAND PHONE HAS DEAD AND SERVICE CENTRE PEOPLES MAKING FOOL US THEY HANDED OVER UNCOMPLETED WORKING PHONE AFTER REPAIRING PLEASE DO NEED FULL My phone IMEI NO-[protected] jobsheet No. Request no. N[protected] MICROMAX SERVICE CENTRE ADD- M/S AVJ COMMUNICATION SHOP NO.--20, 2ND FLOOR HUDSON LANE, KINGSWAY CAMP NEEAR GTB METRO STATION -GATE NO-4 OPP, NIRANKARI JEWELERS NEW DELHI -110033 Tell:[protected]service centre land line no)

my self Bikash Roy . i bought micromax canvas power a96 from snapdeal. my order id is-[protected]. The battery connector 3 pin is slightly bend and within 15 says the middle pin was broken. i launched a complain to micromax service centre in 16, princep street opposite hotel embassy, kolkata- 72. my jobsheet no -E[protected] dated 14/7/14. they said i will ve charged approx Rs 200/- for replacing this pin. but till date they did not replaced or repair it. this is very much heart breaking to me as because the warranty period is not over. actually i have got one year warranty for the phone and for acessories six months. i am a die hard micromax fan. i purchased x101, q50, ninja a89, canvas mad, and canvas power a96. except a89 all are from online i have never face such difficulties. contact no- [protected] . please give some solution to me. Contact-9883

Hi, my name is Naval Kishore Sharma customer of your company. My request no is *Job Card# W[protected]*. I have registered complaint 15 days before till yet battery are not replaced, whenever we visit your service centre in (540 Indira Tower 2nd, Indira Bazar, Jaipur). they are telling Battery are not available from 15 days it is going like this only, i m really disappointed and upset with your company service. So i would request you to please look in to this matter and resolve my problem at the earliest possible. Looking forward for your kind co operation. will be eagerly waiting for your quick response ...

maene micromax ka x 103 I 13/6/2014 ko purchase kea tha jisme 15 din ke andr hi display problm ane lage isko service center me dikhaya to unhone submit kr lea 1/7/2014 ko tbse ab tm submit hi hai vo 2 din bad milega abhi bna nhi yahi bataya krte hai mae micromax ke service se bht pareshan ho gya hu aur apka product jb 15 din me hi kharab ho jaega to usko purchase krne ka kya faeda bs apna tim aur money barbad krna hai

Hi, my name is Ramesh Waghela customer of your company .My request no is *W[protected]*.I have registered complaint one month before till yet parts are not replaced, whenever we visit your service centre in Bhandup(Dreams mall, Mumbai ) they are telling that parts are not available . From one month it is going like this only, i m really disappointed and upset with your company service .So i would request you to please look in to this matter and resolve my problem as early as possible .Looking forward for your kind co operation .will be eagerly waiting for your quick response .

hello sir, i purchased a micromax canvas a116 hd mobile phone on 17th August, 2013.Few days ago my phone got hanged.it was not actually a hang, it doesn't response to my touch.I brought my phone to the micromax service centre.They said me that my phone's touch has been cracked from inside and i would have to pay Rs.1750/- for a new touch.I told them that my phone is under warranty and one month is left for warranty to expire.He said to me that there is no warranty on the hardware of the phone and trying to repair my phone they broke my whole touch and said it was usual that the touch broke, I became so angry and frustrated.I searched on internet, and i found so many people have the same complaint.Moreover, the mmx service centre charged Rs.300 for the service checking even that my phone was under the warranty period.It was their duty to check it, isn't it?If not, then what's the use of the warranty to any costumer if company don't give warranty on the hardware of the phone.

I regret to say that Micromax Service is highly poor. I purchased my mobile last year on 11th July, 2013 and before one year, (under warranty period only) it showed technical problem in display. Now, when I submitted it for Repair at M/S Satguru Communication, Noida, Customer Care Agents at Service Centre are not responding professionally. 10 days have passed and they are again and again saying part is being ordered and status is pending. I am not able to understand how this brand is going to survive in Market. You do product marketing through Big Stars and pay hefty amounts to them and after the product is being sold, you don't care for the Customer Service. This way I am not going to purchase Micromax Products again and additionally, will spread a bad word of mouth. You are gonna loose all the Market Share gained. I request you to take a quick action on Request No. R1407FUPE10714846 registered by Name : Aditi and Contact No. [protected] at above mentioned Service Centre in Noida. Details of Service Centre : M/S Satguru Communication Shop No.-1, GF, Dharampali Palace, Near VInayak Hospital, Sector- 27, Noida-201301 Tel.:[protected] Email. : [protected]@mmcheckpoint.com CST No/TIN No. : [protected]

I purchased my micromax canvas one month ago . After 10 days there was a problem of signal reception . It got repaired in 2days .After another 2 days the headphones stopped working the signal reception was bad and sms was not being received it has been more than 10 ndays and i have still not recieved the phone . Please help me as this is a brand new phone and has some serious problems

Dear Reader, I bought a micromax juice mobile handset on 15th Apr 2014. I experienced problem of bad quality sound and touch screen sensitivity in June and took it to service center M/S Sun Infosolutions (17 Ganesh Chandra Avenue, Kolkata - 700013) on 18th June 2014. Somebody from there called me later on the same day that it will take 20-25 days to get rectified as there is some issue with the board. Fair enough. I have followed up once on 10th July, they asked to call on 14th July. I called on 17th July now they are asking to call after 21st July saying the phone is sent to Delhi and the board is not yet available. For more than a month now I am not with my handset. If mircromax is doing so well in Mobile handset industry, then why cant they resolve an issue in one month ! Isnt it strange ???????? Your turn around time for this issue is 30 days now. And that too for a part which is very integral for a phone. Is it the after sales service that micromax users deserve? Have I made a wrong decision to buy your product? I want to appeal to the highest authority of Micromax. Can I get a help please??? 30 days isnt a pretty long time? The job sheet no i received is - E[protected]. Will my set be replaced with a new one??? I cant use my set for 30 days and I have paid for it. If the same happens to any of your personal product what would be your reaction ???? Dear Micromax, please be professional and make your service vendors professional too. If you cant resolve the issue, kindly provide me with the contact details of the highest authority of your organization so that as a victim I can share the ground realities. NOW CAN I EXPECT SOME KIND OF RELIEF FROM THIS AGONY AND GET MY PHONE ASAP ? I want a wise Micromax professional should read this post, realize the problem and provide me with a solution.

Respected sir, I purchased a micromax canvas juice A177 on 19th may 2014 but on 29th june it got damaged. I gave it in Micromax service center named M/S PEARL SYSTEM at 4 NO DEBIGARH SODEPUR ROAD MADYAMGRAM on 30th june 2014. My job sheet number E[protected]. They told me that they should repair my mobile within 10 days but now 19 days over. I called there 2times they told that the mobile has not yet been repaired and gave me some stupid excuses. And now they do not answer my call. I Complain it on micromax customer care also. The complaint no is [protected]. Please help me to get me out of this problem. I don't know when they will give it to me. This is in warranty period. They neither repair my phone nor exchagne it. This is my humble request to help me. I want to get my mobile back. For the poor quality of phone and service center I can't use my new phone. Micromax service center is the worst service center.

I bought a micromax mobile
Model a61 bolt sr. No.[protected] from m/s alibaba video centre
Jalandhar on 18th jan 2014.


It worked fine till first week of july 2014. It developed
Some snag. I submitted it to one of your authorised service centre m/s sp shree communications on 11th july
2014 at the following address:


Sp shree communications, c/o shop no 5, gs bajwa complex,
Opposite friends bakery, nakodar road, jalandhar city.


Request no r 1407 fpun 10825668 dtd 11.07.2014


Hereon is my bad experience with and harassment by the
Service centre.


Till today that is 17th july 2014, i have not
Got my mobile set back .


Service centre perhaps lacks sufficient skill to set it right,
As also business etiquettes.


I have been made to make rounds of the service centre with
No regards for the commitment regarding task completion or communication.


For the past 6 days, i was promised set rectification and
Delivery 5 times whereas the set has not been sufficiently attended.


I expect immediate response from your company regarding my complaint, in absence of which i may be forced to approach consumer court.


Sukhwant singh


Contact [protected]


Basti sheikh


Jalandhar city

Iam use micromax canvas A74 phone it is in a warranty period. But its touch pad are not working good its happened two times now. Micromax service center change the touch pad one time but they are store my phone in there service center for 10-15 days...its so much difficult to submit the phone in service center for 10-15 days again & again... I have only one phone if im submit this phone to center i am in a problem with out phone. pls help me to take out of this. Please convey to micromax team to repair the phone in same day & handover my phone in one working day. My Number [protected] City Chandigarh Distt Punjab