Micromax Informatics Complaints & Reviews

Dear sir/madam
This has reference to your trailing mail I have not received any response from the service provider. Its almost 11 days since I had lodged complaint. Kindly do the needful.

Regards,
Kapilesh Rawat
M.NO.-[protected]

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

MOBILE NOT REPAIRED, ITS BEEN MORE THAN TWO MONTHS HAVE'NT RECEIVED ANY UPDATES, WANT THE MOBILE BACK FROM THE SERVICE CENTER AT ANY COST.

Complain number - MMX[protected] ( MODEL - A110Q )

I have been facing a lot of issues within 8 months after i have purchased. The issue which was commonly identified was the phone rebooted automatically
after a certain period of time, unable to make calls and also had issues with touch screen lately.

~ As usual had to go to the service center, the first time they kept me waiting for 2-3 hours and later reported as OS had an issue which they did a factory
reset which i could have done easily without any issues, it worked for a day or two and had the same issue.
~ Went for the second time, said it seems to be a battery issue, replaced the battery with a new which cost me 700rs, still no go.
~ Third, kept me waiting for 3 hours ( to be specific ) and finally they analyzed it as hardware issue and said they have to send it to the main headquarters
where it will be fixed within 15 days. As of now, still waiting for an update from the Service Center ( located at Marathalli - Bangalore ) with no valid response.

Well, it's been a very poor and pathetic service by the micromax technicians and hardly got a proper response from them.

Please take my complain to a highest priority basis and would request to resolve this as early as possible or RATHER IT WOULD BE BETTER AND MORE SATISFIED IF I HAVE
THE MOBILE BACK UN-REPAIRED.

Regards,
Customer ( MIcromax )

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Dear Sir,
I have submitted my mobile in micromax care center sco-28 1st floor sector-41 D Chandigarh on 22/04/2015. Job sheet no. is N[protected].The delivery date was given of 23/05/2015. It is still not recieved in the care center. Today is 03/06/2015. Kindly reapair my mobile before i take some action against you.

I didn't got any response from Micromax customer support now.

my mobile hold for repairing in Galore services center sec-22 noida from 01.12.2014.

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

hello
i am using micro max unite A092. this handset is so gud but i have complaint of battery package, i never use data connection but when i sleep my phone battery is full, but in morning the battery level decrease up to 35%.i have already changed the battery of my phone but still am facing this problem, kindly resolve my issue

Hello,

I purchased Micromax A120 phone on September 2014, but now the phone battery gets drain quickly. I charge my phone very well for at least 2-4 hours. I do not use my phone to take regular calls and the applications keep close when I do not use even than the phone shut down within 6-7 hours.

My phone is still under the warranty period. Kindly look into this matter and arrange a new battery for my phone.

Regards,
Rajeev Kumar
Email address: [protected]@yahoo.com

Dear sir,
I had ordered Micromax battery 1 month back from your Gurgaon service centre. But still I didn’t get battery(X273) yet. So I request you to please look at this concern.

I am attaching the document of Gurgaon service centre from where I had ordered the battery (X273 Mobile Handsets)

Thanks & Regards

Deepak Sharma

Mob - [protected]

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

i give my canvas l today but i had seen at lajpat nager customers not satisfied with service they give me 7 days time you should action on that

कृपया अपने मेल दिनांक 02 Dec 2014 का सन्दर्भ लें, आपके मांग पर मैं Receipt, सर्विस Job sheet दिनांक 29/102014 व 28 /11/2014 scan copy attach कर रहा हूँ, यहाँ यह भी अवगत कराना है कि मुझे अभी तक मेरा मोबाइल सर्विस सेंटर द्वारा वापस नहीं किया गया है मेरे मांगने पर वह किसी पार्ट के मंगाने का हवाला देकर समय और देने की बात कहते हैं I सर्विस सेंटर द्वारा मेरे मोबाइल को इस हाल में पहुंचा दिया गया है कि अब Micromax मोबाइल से ही विश्वास डगमगाने लगा है जबकि मैंने अपने घर में तीन ( 3 ) व दोस्त को एक (1 ) Mobile जुलाई से अभी तक दिलाया है और सभी लगभग 6000/- से ऊपर की कीमत के हैं I
मैंने आपको पूर्व में आपकी मांग के अनुसार आपको सर्विस सेंटर द्वारा दी गयी जॉब शीट की स्कैन कॉपी भेजी थी जिसमें मोबाइल सेट के सर्विस सेंटर द्वारा जमा होने की बात कही गयी है और मैं बार बार लिख रहा हूँ कि मुझे अभी तक मेरा मोबाइल बदल कर अथवा ठीक कर मुझे न तो वापस किया गया है और न ही सर्विस सेंटर द्वारा कोई संतोषजनक उत्तर ही दिया जा रहा है ऐसी स्थिति में मैं बिना मोबाइल फ़ोन के किस प्रकार अपना कार्य निपटाऊं I जबकि 29 अक्टूबर से मेरा मोबाइल सेट सर्विस सेंटर की लापरवाही और गैर जानकार ( अनाड़ी, अनट्रेंड ) मैकेनिक अथवा इंजीनियर की लापरवाही के कारण मेरा मोबाइल बार बार खराब होता रहा और अब 27 नबम्बर से सर्विस सेंटर के पास पड़ा है जिसे वह Micromax कंपनी की लापरवाही अथवा सर्विस का दोष बताकर मुझे अनावश्यक परेशान कर रहा है जबकि मैंने उक्त set व अपने परिवार के लिए तीन सेट इस जानकारी के आधार पर खरीदा था कि Micromax कंपनी की सर्विसिंग बहुत अच्छी है लेकिन अब निराशा ही हाथ लग रही है I
कृप्या मुझे ऐसी स्थिति में नया सेट देने की व्यवस्था करें क्योंकि मेरा सेट मात्र 4 महीने ही पुराना था, और आपके सर्विस सेंटर द्वारा उसके साथ काफी छेड़छाड़ की जा चुकी है I

No an remarks.

Very poor after sale service .

my complain no, is - n[protected] and micromax messages me that your phone is repaired please collect it from service centre and now local centre told me that their is another problem occur in mobile so it takes morre time and they have taken about more than 3 months so what i do...i need replacement or do useful action

sir, my phone micromax canvas knight cameo is at service centre in indore from last 30 days...i have submitted my phone to them because of charging promblems.They told me to wait for a week and then to call.When i call them first of all the phone is engaged or buisy or not reachable, even i dont understand what kind of phones they are using with such a poor network and secondly when they pick the phonecalls they just make a excuse.I am very disappointed with this kind of behaviour and i didnt expected this from micromax coz i trusted this company.There are 4 micromax phones in my family and we are looking forward to take few more but i cannot tolerate this kind of behaviour for service centre.I requested you to please cheack my complaint

no[protected]
name Piyush Goutam
Problem - charging

i think that the phone have defect

because canvas a116 is ...

sir/mama the motherboard of my handset Micromax Canvas HD A116 Mobile is being damaged out off the warranty period .the micromax service centre is charging rs 6000 for it .your staff told thar if there is no warranty then the company will notresponsibility replace the mother board .present new model mobils is very lo cost and advance features so what what can i do for it ... [protected]

sir/mama

the motherboard of my handset canvas a 116 is being damaged under the warranty period but the micromax service centre is charging rs 8000 for it ... when i bought that handset your staff told thar if there is any damages then the company will replace the damaged parts in free off cost... so what what can i do for it ...

c/n [protected]...

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Micromax is the third class service company in the world, .There is no solution in the given period . Your brand ambassdor is akshay kumar all money given to his. And no money for making part of phones.All user of micromax was crying to making big mistake to purchase micromax phones.If there is no solution for problem.Please Closed this Comapny.

my micromax a177 has a broken charging connector. I take it to a micromax service center. They says that the whole motherboard will change as the charging connector is broken and make a charge of rs. 2650. My phone is in warranty but micromax service center charges me rs.2650. So what can I do for it. Please help me.


My model: Micromax canvas juice A177
My contact number: [protected]
My address: B-3, Gali no. 2, Jagat Puri, Delhi-110051


Jatin

gkkjfhkj

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

pls repair my handset as soon as possible.

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

I have brought micromax elanza 2 A121. After 15 days its speaker and reciever got damage. I have give it to micromax service center for repair they have repair that problem. But next day same promlem occour and i take that handset to service center. They have send it to service center on 18/11/2014 now when i call them they are not picking up the phone or if by chance they pick up call they are not giving any information about that. Please tell me what to do. Take some action against them.

I would like to inform you that my phone (Micromax A190 model) had touchscreen problem and it was given to the nearest authorized service center at Jorhat, Assam on 4th June 2015 for necessary replacement . I was informed that it will take 5-6 to business days to complete the job. I visited the service center a number of times to know the present status of my cellphone but the service center is not in a position to give postie reply. Moreover the service center does not care to respond to my repeated telephone calls and I do not have any option rather than going to the center personally in-spite of my busy schedule. A month has elapsed and i have not been provided any phone even on temporary basis to deal with my day to day business. It really pains me to inform you that the reception of the service center is not at all encouraging. In the above situation, I request you to look into the matter and enable me to get back my cellphone without further delay .

I am enclosing the job sheet document for your kind perusal.

My job-sheet Number - E[protected]

Dear Sir
I gave my cellphone to your service center(Asnsol, West Bangal) before tow week ago. my Req. No. is[protected]. when i call in your service center we didn't get any good reply.
my all works depends on cell phone. so please repair my cell phone as soon as possible.


thank you

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax