Micromax Informatics Complaints & Reviews

i send my phone to udaipur micromax customer care on 05/06/14 and for last one month i m going to care office for 6 times but still they are not solving my phone problem and just taking me as granted and giving me excuses. My phone is in warranty period buyed on 18/11/2013 . Please help me contact me on [protected].

I bought a micromax canvas juice A177 model about a month back, it was working perfectly for 10days after which there was a problem in the display. After taking it to the service centre they told that the LCD display was faulty and would replace it within 15 DAYS AT THE MOST at free of cost since it is within guarantee period. Unfortunately even after 25days it was still not repaired. Customer service of micromax is not only poor and slow, these service centers simply harass people. Now when I am telling them that I need my phone urgently they are planning to give a different handset of some other customer perhaps and probably might have damaged my set to such an extent that it cannot be repaired within 10 more days. Please advice me what to do in this situation.

I have submitted my mobile on micromax customer care center in Lucknow because their is problem of screen blinking in that phone and they gave me time for repairing that mobile about 10 days and I have not received my mobile my compliant date. 19 April and today date is 9 july I didn't received my mobile

Hi, I purchased one Micromax Turbo A 250 phone via www.tradus.com. Within five months there are hanging, camera not working and battery issues, I went to the service center Govindpur, New Delhi center for repair of that and service center guys told me that it will take 7-10 days to repair, Now its almost 1.5 month and still i am waiting my phone, after continuous follow ups I am trying to be convinced by service center to wait for another more days but still not clear for how much days. Now i am fully fed up with your service centre so please look in the issue and please communicate to your service centre to resolve the issue immidiately. My Job sheet no is : *N[protected]*

I purchased one Micromax Turbo A 250 phone via www.tradus.com. Within five months there are hanging, camera not working and battery issues, I went to the service center Govindpuri, New Delhi center for repair of that and service center guys told me that it will take 7-10 days to repair, Now its almost 1.5 month and still i am waiting my phone, after continuous follow ups I am trying to be convinced by service center to wait for another more days but still not clear for how much days. Now i am fully fed up with your service centre so please look in the issue and please communicate to your service centre to resolve the issue immidiately. My Job sheet no is : *N[protected]*

Dear Sir/madam, My name is pankaj Chopra I have micro max set model no Micro max Canvas light A92 i have problem with this set that wifi is not connecting after i have go to your faridabad service centre that is M/S Hans service and i am continuously following with him on daily basis but he is not responding or not confirming when it will be resolve and every time told like that please contact with our customer care. Now i am fully fed up with your service centre so please look in the issue and please communicate to your service centre to resolve the issue immidiately. Regards, Pankaj Chopra.

I purchased Micromax A092 (Unite) Black colour from a shop "Kore" in vadodara (Gujarat). The new mobile sold to me had couple of hardware faults. 1) It kept on restarting on its own and 2) It got heated like hell while making a call. I visited the shop the very next day and asked to replace the cell. The response I got was that the black mobile we sold you is no longer in the stock even with the stockist and we wont be able to help you on this. We wont refund you the amount as well. Only thing you could do is to pick a different colour mobile or buy some other mobile from us. They were so rude, i felt like filing a consumer complaint against the company as well as the shop. This was my first experience with Micromax and I will never recommend this brand to anyone. The service I got from the Micromax executives out there was pathetic and I regret to have bought this mobile. I am still waiting for any response from the shop. They have taken my cell saying they are looking into it, but not responding to any of my queries.

I have a Micromax A111 Canvas Doodle.Within 6 months, the battery got damaged.I submitted it to a micromax service center which is ANANNAYA INFOTEL, 44, SHYAMPALLY, JADAVPUR, KOLKATA-700032.
My request No is-R1406FWB10401048.
Its been 22 days, they did not replace my battery.This is my query.Why its taking so much time?

dear team
i had submitt order of data cable of my micromax A250 in sagar micromax service center
date of 15/05/2014 my order no is N[protected].and service center manager told
me you will get recived your data cable after 10 days.when after 10 days i have not recived data
cable then i was contect sagar service center managar tell me contect customer care
then i was call customer care .customer care told me you will recive after 5 days .since
i am regular contect sagar service canter till date .i was goto 10 times within 2 month of order
date and manager told me we not recived and i was 10 times contect customer care and customer
care excutive rohit tell me u can collect your data cable to service center today date 08/07/2014
.today i got it service center manager close my order and i have not recived my data cable till date
08/07/2014 from to order date 15/05/2014.i am very dispointed to micromax service very bedcustomer
service .how can without give me any information service center manager close my order .managar
close my order so that i had not recived data cable till date and i am suffring because of manager.
so please shotout my problem and take action aginst sagar micromax service center manager .


thanx @ regrds
mukesh tiwari
gopal gang sagar mp
mobile no - [protected]

Hi, I purchased one Micromax Turbo A 250 phone via www.Amazon.co.in. within two months the touch screen of the phone stopped working, i went to the service center for repair of that and they said the screen needs to be replaced and will be done within 4 days, now its almost 15 days and still i am waiting my phone, after continuous follow ups I am trying to be convinced by service center to wait for another more days but still not clear for how much days. its really pathetic, if the build quality is so poor why don't you stop cheating people.

I purchased a MICROMAX TABLET P-362 in last YEAR. One Month back it switched off, when i try to switch it on, it is not getting on. So i went to service center name "SIMRAN COMMUNICATION in FARIDABAD, on26 May''14. They received the handset and said you will get your tab p-362 with in a week. It has been one month now they have not yet repaired my mobile. I went there 3 times during this period, every time they say we request you to please wait for a week. I communicate with micromax via email and helpline number, but the same response i am getting from there also. Please help me resolving this issue with Micromax. My contact number is [protected]

dear sir i have given my canvas a110 to your service centre in sector 22 chandigarh AKS TELECOM to replace the broken touch screen. he didnot give me the job sheet and told me that as the fone was out of warranty period no jobsheet will be given. he told me that the touch screen will be replaced within 4 working days but my fone was given to me after 14 days. hen i checked up my phone touch screen was ok but the proximity sensor was not working. i went to service centre again he told me that its a matter of half an hour . i sat their for two hours but no joy. he told me to deposit the mobile again and will be give in two working days, when i called him after three days he is saying it will again take 7 days more. what kind of service center you are operating their is nothing for your valued customers and harrassing us mentally. the staff their is not at all cordial in nature my jobsheet number is which he gave me after insisting is N[protected] . pathetic service i must say

sir/mama the motherboard of my handset canvas a 116 is being damaged under the warranty period but the micromax service centre is charging rs 8000 for it ... when i bought that handset your staff told thar if there is any damages then the company will replace the damaged parts in free off cost... so what what can i do for it ... c/n [protected]...

sir/mama the motherboard of my handset canvas a 116 is being damaged under the warranty period but the micromax service centre is charging rs 80000 for it ... when i bought that handset your staff told thar if there is any damages then the company will replace the damaged parts in free off cost... c/n [protected]

sir, Madam
plz inform to me about my handset. my job sheet no.N[protected] and costumer name is Zaki abbas. model no.A068 . there was a display problem in my mobile . plz kindly inform about my request/Complaint on this Email id [protected]@gmail.com . i gave my mobile in service centre at lucknow (up) name of service centre is M/s Fonz Unlimited. Add : Rabia Mention Opp Union bank, Aminabad Lucknow. there is no solution for my mobile they have my mobile last 22 two days. plz check my mobile location exactly and bring the status of me. thanks..

I had given a phone (which is in warranty period) for repair at an authorized Micromax Service Center, New Delhi on 30/04/2014 and have not received it back till date. Everytime I call to check about the status of my phone I am told to come next week and collect it for sure. After pursuing for so long I finally wrote to the company. They mailed back informing me that my phone had been submitted at the service center long time back. I again followed up with the service center and was again told to check about the phone after two days. Infuriated by all this I called the company customer care to discuss the matter. To my surprise now the I was told that the phone has gone in for repair and shall be returned to me as soon as possible! It is shocking to see how the company has changed it's status within a day.They are not only misleading their customers but have such a casual in their attitude about repairing their products. Maybe the company lacks the capability of repairing their own product. I hope some serious action is taken in this regard.

My Name Is pooja, I have Given My Mobile on 18/06/2014 at Your Service Centre which is Situated in Laxmi Nagar, New Delhi. And they told me to come after a week, when i go their after a week they again told me to come after a week sure sure your handset is repair. so plz tell me what i do??????? MY JOB SHEET NO IS- R1406FDLI10337949

i hve bought a canvas colour 2 and after some tim there is a problam in m7 phone aFTER THAN I GO TO UR SERVICE CENTRE in serve chowk dehradun nd they gve me 10 days tym by after 15 days no responce so plz look into the meeter seroiusly or not i complaint in police station

i gave my cell phone on 25 june 2014 and they told me that they will repair it i 3-4 days.After every 3 days i called them and they have a same excuse mam in 3 days we will repair it.now its 15 days means poorest service i have ever seen.do something please.

I am Pankaj Dhuri from Goa. I had given my micromax mobile A117 for repair at your authorised service center in Goa at M/S UNIQUE SERVICES, SHOP NO: E-OO3 & EOO4, BASEMENT, OSIA COMMERCIAL ARCADE, NR KTC BUS STAND, MARGAON -403601. tel no.[protected] on[protected]. They told me that the display screen touchpad has been damaged and needs to be replaced. The service center told me that the repair cost would be rs 6500/- and it would take about 10-15 days for the repair. I agreed and handed over my mobile set and rs1000 as advance. They gave me a receipt for the mobile and the advance. Today on 7th july 2014 i went to collect my mobile set as the service centre had already called me and informed that the repair work is done. I collected my cell and paid them in full, the remaining amount rs 5500 and asked for a receipt. To my shock they just gave me the receipt on a plain white paper without their letterhead and no details as such. Only rs 6500 was mentioned and they just put their stamp on it. I asked for a proper receipt with their letterhead and the billing details. They said that the receipt book was over and told me to come after two days. That is why i told them to give me back the original receipt which they gave me when i handed over the mobile on 26th june 2014. They refused and told me to hand over the repaired mobile and collect the receipt and to come back after two days for the fair bill. I said i wont give the mobile back but i am ready to give in writing that i have already received my mobile and that i just want the fair bill on their letterhead. At that exact moment i took the original receipt which was lying on the table since they kept refusing to give it back to me. After this they said that they will complain against me. I reacted by saying that i want him to complain to the police and i will wait there in the service station only. Later he told me that i will never get the reciept in my lifetime and told me to go. I said alright and left the service station. The attitude of the service center personnel was totally disgusting. Please be informed that i have already paid them in full rs 6500/- for the display screen touchpad. Does the display screen touchpad really cost that much?????? Please see that i get a PROPER RECEIPT for the repair work done. PANKAJ DHURI H.NO. 200, COLOMB, PATNEM, CANACONA GOA-403702 MOB NO. [protected]