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Micromax Informatics Complaints & Reviews

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Updated: Jun 24, 2025
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S
sarathravi
from Bengaluru, Karnataka
Jun 4, 2014
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Address: Chennai, Tamil Nadu

I have given my micromax a65 for service on 16th march 2014, its been 3 months still I am getting lame excuses for the delay, and now i am not at all getting any response from them even if I call 100 times, so i am going to file an affidavit and sent a court notice for that service center and micromax, if i am not getting a proper response within today . My email : [protected]@gmail.com Details of the service center : M/S MOBI TECH DOOR NO. 29, 1st FLOOR GST ROAD KADAPERI TAMBARAM CHENNAI[protected] Mobile No. :[protected] Phone No. :NULL Email : [protected]@mmxcheckpoint.com
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
I had purchased a neq mocromax Mobile model A300 in December 2014. After 5 months suddenly i could not switch it on. I took it to the service centre in malleshwaram. they asked me to take it to the main service centre in vijaynagar. They took two days time and told me that the phone is dead and has to be completely replaced.they said it would not be covered under warranty as well. They had asked for ten days time and its almost three weeks now and nothimg has been done. They are still asking for ten days more. Very slow service. My Friend experienced the similar situation with this company. How can the service centre delay the proceas so mmuch ??
complaint no. MMX[protected]
job sheet no. s[protected]
model . micromax canvas knight cameo A290.
It was some sort of manufacturing defect.which i recognised after one week from the purchase...how can a customer put his trust on such a deal.
22nd april 2015 - I surrendered my Micromax Canvas Knight Cameo A290 at the service center at Trivandrum, Kerala, India.(that too to correct a mistake which occurred due to the previous service).
16th may 2015 - I was informed that the product cannot be repaired and needs a replacement.
till now i havent received my phone.and the service center and company does not give any quick convincing responses to any of my phone calls or mails.
PLEASE HELP ME GET BACK EITHER MY PHONE OR MY MONEY.!!!
yes, i am also facing this problem.i have no clue about my phone now except their lame apologies.i wont suggest micromax to anyone from now.very much disappointed.
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    Naresh Bunkar
    from Mumbai, Maharashtra
    Jun 3, 2014
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    Address: Bilaspur, Chhattisgarh

    model - A27, unfortunately my phone is locked saying too many attempt for password. such a silly prob. is not being solved your people are saying this can not be done in our service station u can go somewhere and try to get it done we are not able to as i am ready to pay for, whatever charges may apply Naresh Bunkar Bilaspur Chhattisgarh [protected], [protected]
    Micromax Informatics customer support has been notified about the posted complaint.
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      Nishu NIrankari
      from Delhi, Delhi
      Jun 3, 2014
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      Address: New Delhi, Delhi

      i Submitted my mobile canvas A110 (IMEI NO: [protected], [protected])
      Date on 28/04/2014 at " B-36 Guru Nanak Pura Opp. V3S Mall Near Maharaja Bequett Hall Laxmi Nagar delhi-110092, Tel:[protected]" and my job sheet no is:- N[protected] and i give time 25-30 Days but today date is 03/06/2014 and my mobile did not returned while many time i asked service centre and there people say that your mobile did not returned to company so i want to my mobile..

      NISHANT KUMAR
      [protected]
      [protected]
      J-84, NEW SEELAMPUR DELHI-110053
      +1 photos
      Micromax Informatics customer support has been notified about the posted complaint.
      i Submitted my mobile canvas A110 (IMEI NO: [protected], [protected]) Date on 28/04/2014 at " B-36 Guru Nanak Pura Opp. V3S Mall Near Maharaja Bequett Hall Laxmi Nagar delhi-110092, Tel:[protected]" and my job sheet no is:- N[protected] and i give time 25-30 Days but today date is 03/06/2014 and my mobile did not returned while many time i asked service centre and there people say that your mobile did not returned to company so i want to my mobile.. NISHANT KUMAR [protected] [protected] J-84, NEW SEELAMPUR DELHI-110053

      My Mobile not given to me - Comment #2008885 - Image #0
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        DTHAKER
        from Sikar, Rajasthan
        Jun 2, 2014
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        Address: Jodhpur, Rajasthan

        My self, DILIP THAKER purchased Micromax-A89 on 5th June 2013. Since then so far no complain. But due to charging slot/pin damaged, i had visited micromax authorized service unit at Jodhpur.on 30 th may 2014 viz LOGIX ELECTRONICS & AUTOMATION(209, AMAR CHAMBER OLYAMPIC ROAD, JALORI GATE, JODHPUR. PH[protected], 5134061) They told me my garranty period is over on 25th may 2014.but i purchased the handset on 5th june (scanned copy of bill attached) I am surprised to know this, I paid charges for rectification of charging pin. Meanwhile, I was harassed for not getting the network, frequently on 31st may, 1st june and 2nd june. I once again visited sevice center at Jodhpur on 2nd June.They told me that IMEI nos are iinvalid.and they told me that my product is out of warranty as shown in the scanned copy of service center dated 2nd june 2014. AS this mobile is only mean for getting mails for buisness, nothing else. I am stuck up with the work. 2nd, I am being deprived of my consumer rights and unnecessary being harrased before warranty is expired. Please took up the matter urgently, Hope to receive your patronage always, Dilip Thaker Mob:[protected].
        +2 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Micromax Informatics customer support has been notified about the posted complaint.
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          princerajatverma
          from Tohana, Haryana
          Jun 2, 2014
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          Address: New Delhi, Delhi

          Sir I have Purchased micromax Canvas HD From Flipkart and after few months my cell stop working and it not get power on so I go to service center at The mobile Care Nirman vihar dlhi, and submited it, they said me for 30-40 working days but still I haven’t received my cellphone i visited two times after submission and they tell for 7-10 days more every time.please resolve my problem.Thanks..
          Micromax Informatics customer support has been notified about the posted complaint.
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            yash paul746
            from Noida, Uttar Pradesh
            Jun 2, 2014
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            Address: New Delhi, Delhi

            My name is yash paul. I bought canvasa a144 on april 12- 2014 but within1 moyh its touch not work properly...So i subit my hanset to micromax service centre at govindpuri
            On 14 may 2014...But till date do not get my phone back by them...Kindly look after the matter and solve my problem...My jobsheet no is 9651052
            Regards
            Yash paul
            Micromax Informatics customer support has been notified about the posted complaint.
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              Bharat1981
              Jun 1, 2014
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              Address: Jaipur, Rajasthan

              I have purchased Canvas 2.2 in the month of Jan, but it start misbehaving while
              charging ( not charging while handset is on).The set has submitted at
              Micromax care centre on 1st May by hand. it was informed to me that
              it is due some technical problem with Mobile phone & need to sent to
              Gurgaon for repairing (Job sheet no. is W[protected].The time given to
              me was 15 working Days ( 18-20 days) but till today I am getting proper
              response from micromax team &when start following with them .they have closed their internal jobsheet & open a new jobsheet without informing & now they are are saying it will take another 20-25 days to repair the mobile.
              One of the managers of your servicecentre Mr. Mohsin Khan ([protected]) doesn’t want to speak to customer
              .As per him” he is not responsible for the same” & normally company doesnt repair phone free of cost whether it is manufacturing defect or not .I don’t know how a managerial
              level person doesn’t want to respond to customer queries.When I complained the
              same on your toll free no. [protected] nobody is
              ready to register my complaint & give a satisfactory answer
              Micromax Informatics customer support has been notified about the posted complaint.
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                yogeshyadav09
                from Noida, Uttar Pradesh
                Jun 1, 2014
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                Address: New Delhi, Delhi

                I have purchased Micromax Canvas ego(A113) model in the month of september 2013. I got some problem regarding speaker. Since the phone was in warranty, I submitted at Micromax Service center, M/S B.r. Services Address: E-84 (GF), Krishna Market, Near Kangra Sweets, Lajpat Nagar-i, New Delhi. on 10th May, 2014. They told they are sending the phone to the company and they handed me the phone back on 30th may, 2014. Still the problem has not been resolved. They handed me the phone back after one month without resolving the problem and inspecting. I am feeling cheated by Micromax. I have invested 12000 INR and the phone didn't worked even for... cont. no... [protected]
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                  S
                  sauravk14
                  from Mumbai, Maharashtra
                  May 31, 2014
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                  Address: Patna, Bihar

                  I have purchased Micromax Canvas HD (A116) model in the month of September, 2013. I got some problem regarding charging. The phone was not getting charged. Since the phone was in warranty, I submitted at Micromax Service Centre, Exhibition Road, Patna on 1st May, 2014. They told they are sending the phone to the company and they handed me the phone back on 30th may, 2014. Still the proble has not been resolved. They handed me the phone back after one month without resolving the problem and inspecting. I am feeling cheated by Micromax. I have invested 13250 INR and the phone didn't worked even for a year. Moreover the after sales service is pathetic. Please help me in resolving the issue.
                  Micromax Informatics customer support has been notified about the posted complaint.
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                    Adv Madhav V. Kirad
                    from Mumbai, Maharashtra
                    May 31, 2014
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                    Address: Pune, Maharashtra

                    Respected Sir, That above mentioned product purchased on 11/6/2013.Had got some problem which was given to your authorised service station M/S Tech Solution Kartik Chember, , Shivajinagar, Pune 411005 for curing it. They assured me to return my handset within 8 to 10 days.Meanwhile they called me and told about that problem wasn't cure by them so they handed it to factory in Delhi and assured me to return it within 45 days. On 25th may they called me and asked me to check it, that weather problem was solved or not. But it wasn't solved. They took it back for rechecking and till today they didn't returned me my handset.Sir I purchased this product for my personal use but last one and half month I didn't got my handset. So I disclosed you that you and your authorised service center took your time and failed in curing it. Hence I request you to direct your authorised service center to replace my handset as early as possible.becauSe I am already frustrated to purchased your products.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Micromax Informatics customer support has been notified about the posted complaint.
                    Jun 02, 2014
                    Updated by Adv Madhav V. Kirad
                    Sir, I am already frustrated to purchased your products. Moreover your appointed Service center fail to resolve problem 21st may to till today. So i request you sir that you inform your authorised service center to solve my problem within two days. i[censored] or your service center fail then i take further action against your company as well as service center.
                    Jun 03, 2014
                    Updated by Adv Madhav V. Kirad
                    Please take action
                    Customer Care unable to resolve my problem till today how can I rate it
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                      pavneetsaxena
                      from Pune, Maharashtra
                      May 31, 2014
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                      Address: East Singhbhum, Jharkhand

                      Dear sir I purchase micromax handset canvas 2 hd in last september 2013. i already spend almost 3 months in service centre during its warrenty period.( Under complain like touch screen not working, phone hanging, mother board not working etc) Now it suffer from problem of liquid display. Service centre representative say it will cost me RS 3, 300 FOR REPAIR, THOUGH IT IS STILL IN WARRENTY PERIOD. Kindly take some necessary steps so that we all customer does not loose faith in Micro max brand.
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                        S
                        sandhuboyz 83
                        May 31, 2014
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                        Address: Thiruvananthapuram, Kerala

                        Micromax tab p 410 Deposite for repair at : Smart solutions, pattom, trivandrum kerala Job no : 2065 dt 15/05/14 Service centre neither responding nor given my tab . always made excus today tomorrow. I m very upset and unhappy. Service centre no is [protected] My name Rajbeer Mob [protected]
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                          Saurabhkratos
                          from Mumbai, Maharashtra
                          May 30, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          I have recently purchased Micromax A067 Bolt. After 3 days o[censored]se a notification came that SIM card is not detected. I have tried to reboot several times and even tried to reset but instead of resetting the phone would normally boot up without resetting anything, i have done nothing extraordinary to the phone, just making calls, browsing web and playing games.The SIM card gets detected on all other mobiles that i have. I want this issue to be solved as soon as possible.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Micromax Informatics customer support has been notified about the posted complaint.
                          When I press the unlock button to get the phone to the unlock screen, it
                          reads "Extended Network|No SIM Card." at the top of the screen. Also,
                          when I go into location and security and press "set up SIM card lock" a
                          message pops up that says "No SIM card found. Please insert a SIM card
                          into the phone".
                          I gave it to your authorized service center (DR Telecom, Radhyeshyam Complex Dattapada Borivali West Mumbai). After
                          some days they told me that now it is Ok and gave it back to me, yet
                          still the problem was persisting. Again I gave it back to the service
                          center on 05/05/2015, Complaint No.W[protected]. They
                          committed me that they will return my set after 8 days, but till today
                          they have not solved my problem. I am highly annoyed by such type of
                          carelessness and poor customer service and have caused me immense
                          trouble.
                          I would appreciate it if you kindly look into the matter and give
                          appropriate directions, so the my mobile phone is repaired.
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                            toomie1981
                            from Delhi, Delhi
                            May 30, 2014
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            Hi I have bought a Micromax Canvas Doodle A111 (White)thru flipcart paying 8000 rupees serial no [protected] Order ID: OD[protected] Tax Invoice # BIL[protected] 1.The dual sim option is not working either it shows only one sim as active. i have changed to a new sim but not working throught when am in full coverage area 2.The data is not working as and when i checked with both the operators they have told that it is the problem with the handset getting an error 543219 every time on airtel and BSNL 3.The sound is pathetic. when a person calls me i dont hear any sound . i have to call min 3 times or the other person has to call 3 times to get me on line. when i found this i hav e replaced my sim witha samsung handset and it was working fine. i have complained to airetl they told it is a probme with the handset.the sound volume is very low being made the level high even. 4.The phone gets cut while on call and it just restarts automatically every time. i may please request either to give a replacement handset or getting this issue fixed as am on the verge of changing this handset due to these issues. As i feel it is a cheating done to me while ordering the handset online Ramesh KP [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Micromax Informatics customer support has been notified about the posted complaint.
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                              A
                              Aftabalam Ansari
                              from Mumbai, Maharashtra
                              May 30, 2014
                              Resolved
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                              Resolved

                              Address: Bharuch, Gujarat

                              Sir, I have lost my mobile at Bharuch station during a journey. details of mobile are as below 1. company - micromax 2. model - canvas turbo A250 3. COLOUR - BLUE 4. M_IMEI: [protected] 5. S_IMEI: [protected] PLEASE BLOCK THIS HANDSET SO THAT NO MISUSE CAN BE DONE BY ANYONE ELSE. MY CURRENT CONTACT NUMBER IS [protected] AND [protected] Regards Aftabalam Ansari
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Micromax Informatics customer support has been notified about the posted complaint.
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                                Ali Tanvar
                                from Maler Kotla, Punjab
                                May 30, 2014
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                                Address: Pali, Rajasthan

                                i have purchased micromax a114 mobile on 30 jan 2014 after tow months it was starting to hang & restart i gave it to service center the service center incharg told me to solve my problem in ten day after ten day he said me the problem will take one week more . but till now after one week the problem has not solved. M/S SHRI INFOSYS MEERA MARG NEAR BHERUGHAT PALI RAJASTHAN 306401 C.S.T. NO./ TIN NO. [protected]
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                                  joship
                                  from New Delhi, Delhi
                                  May 29, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  My Job card No. N[protected] (Rqs.No.R1405FDLI9467926) Dated 01.05.2014 still pendingtill date my Tab. problems is not resolve.As also check with customer care asper them the Job is closed on same date(01.05.2014)but as per Micromax serviceCentre at B-36 guruna nanak pura, Opp.V3S Mall, Near Maharaja benquette HallLaxminagar Delhi-110092.The problems in Charging Connector only.As set UnderWarranty but they have Charged Rs.1260/- for the same, even though my Tab stillpending till date as per service centre. So pl. look into the matter as thistypes of problems not good for Micromax co. Req. for your immediate action & confirm Now Tab received from the serviceCentre with making payment of Rs.1260/ while the set is under warranty. Eventhough I make the payment<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Now the problems remain the same as it is, but teach &amp; Camera also badly damaged by service centre So pl. advice so Ican take further action i.e go to consumer-forum or destroy the set. Regards.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Micromax Informatics customer support has been notified about the posted complaint.
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                                    yogeshcool
                                    from Pune, Maharashtra
                                    May 28, 2014
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                                    Address: Bharuch, Gujarat

                                    sir i have go to the service center of the micromax they didn't take my phone as in repairing instead it was in warranty.when i object on that the persons in the service center start talking rudely and not take my mobile as in service...so please sir do something for it...
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                                      shamsherkrishna
                                      from Kalavai, Tamil Nadu
                                      May 28, 2014
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                                      Address: Bidar, Karnataka

                                      I have given my c-260 mobile for of mother board on 14feb14 and received it back on 18may14.The repaired was done under job sheet no 8234934. On same day mobile was checked for serviceability and found that its mother board was shorting and again given for replacement of mother board.Kindly get it repaired fast or replace my hand set with another. Or guide me for further action. Thanking you sir.
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                                        Manoj Dhakate
                                        from Darwha, Maharashtra
                                        May 28, 2014
                                        Resolved
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                                        Resolved

                                        Address: Nagpur, Maharashtra

                                        I surrender my Micromax Mobile Model X-103 on 24.05.2014 for repair to Micromax servicing center at Medical Sq., Untakhana, Nagpur center. Servicing center promised that they will handover mobile on Monday (26.05.2014 up to 4.00 p.m.) but till date we have not getting my mobile phone. Therefore my work is totally stoped. I kindly request you, please follow up with that center and complete the procedure, urgently.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Micromax Informatics customer support has been notified about the posted complaint.
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