| Address: Jodhpur, Rajasthan |
My self, DILIP THAKER purchased Micromax-A89 on 5th June 2013. Since then so far no complain.
But due to charging slot/pin damaged, i had visited micromax authorized service unit at Jodhpur.on 30 th may 2014 viz LOGIX ELECTRONICS & AUTOMATION(209, AMAR CHAMBER OLYAMPIC ROAD, JALORI GATE, JODHPUR. PH[protected], 5134061)
They told me my garranty period is over on 25th may 2014.but i purchased the handset on 5th june (scanned copy of bill attached)
I am surprised to know this, I paid charges for rectification of charging pin.
Meanwhile, I was harassed for not getting the network, frequently on 31st may, 1st june and 2nd june.
I once again visited sevice center at Jodhpur on 2nd June.They told me that IMEI nos are iinvalid.and they told me that my product is out of warranty as shown in the scanned copy of service center dated 2nd june 2014.
AS this mobile is only mean for getting mails for buisness, nothing else.
I am stuck up with the work.
2nd, I am being deprived of my consumer rights and unnecessary being harrased before warranty is expired.
Please took up the matter urgently,
Hope to receive your patronage always,
Dilip Thaker
Mob:[protected].
Aug 14, 2020
Complaint marked as Resolved
Micromax Informatics customer support has been notified about the posted complaint.
job sheet no. s[protected]
model . micromax canvas knight cameo A290.
It was some sort of manufacturing defect.which i recognised after one week from the purchase...how can a customer put his trust on such a deal.
22nd april 2015 - I surrendered my Micromax Canvas Knight Cameo A290 at the service center at Trivandrum, Kerala, India.(that too to correct a mistake which occurred due to the previous service).
16th may 2015 - I was informed that the product cannot be repaired and needs a replacement.
till now i havent received my phone.and the service center and company does not give any quick convincing responses to any of my phone calls or mails.
PLEASE HELP ME GET BACK EITHER MY PHONE OR MY MONEY.!!!