Micromax Informatics Complaints & Reviews

You People are fraud, Why do you even give warranty on your Products? I am Grishma Gupta, I bought a Micromax Funbook P275 on April 1st 2013, Its display became blank in just 2 months, it become useless in just two months, I had the Micromax 1 year warranty, so I went to the service center for Micromax in East Delhi (Laxmi Nagar near V3S Mall), they said 'Sir, Our server is down today, Please come tomorrow'. As the service center was far from my home, I went to the service center again after 2-3 months and it was closed. In the whole year I have visited the service center 5 times and everytime they give some excuses, But When Today (on 24th March, 2014) I went there, they told me to wait and took the funbook inside, after few minutes, the lady came and said, Sir, You have opened this funbook before and one screw is missing, Why will I open the screw of a tablet which is under warranty? The actual thing was that They went inside and removed the screw and told me that the warranty is VOID, as My funbook was intact and there was no screw missing. There is not even a single scratch on it in a whole one year, as i have not used it because it became faulty in the 2nd month of purchase. Also, You People give fake numbers for the service centers, I got 3 numbers for the service center, from micromax official website, and 2 of them were wrong and 1 was out of service, What is this? I think I should go to the consumer court. Micromax is selling such a low quality products with fake promises of warranty.

sir
i had purchased micromax A117 on 28/12/13. i just had put it in service centre on 21/03/2014 as i had much problems with its power on/off button, I had to press it very hard to disconnect call or displaying it on to make a call, also it goes auto off sometimes, but when i want to restart it, it does not normally starts by pressing on/off button until the battery is removed first. It irks me a lot. But the problem i faced now is that instead of receiving phone in two or three days service centre "the net surfer" located at PoloView Srinagar told me to wait for 20 or 25 days, which means until that day i had to arrange or buy some other phone. it really disappoints me a lot by the services provided by the company. I therefore request you to help me in this regard.
with regards
mudasir
job sheet no.N[protected]

Hello sir,

I bought a micromax A110 last year.In the last december i got a little display problem and i contacted neared check point, they told me they cant repair it here and has to send to their main repair center and it will take around 1 month of time.After 1 month they told ur mobile has got some other problem and kept the mobile for another 1 month.Like this i got my mobile after 3 month from the check point but this is not the mobile i gave them, they CHANGED EACH AND EVERY PART WITH OLD PARTS(ALL INNER AND OUTER PARTS), they changed the whole mobile.when i asked about it they told me that the main repair center had sent it.This mobile is also not working properly.Plz check and tell me how can i get my mobile back.

regards,

Ranjan kumar sahoo
Model A110
M_IMEI: [protected]
S_IMEI: [protected]
[protected]
er.[protected]@gmail.com

dear sir my name is lakshmi lal lohar, [protected] my mobile phone a89, purchased in July and regarding to job sheet no. w[protected] in the mobile was only charging pin problems and before give to micromax care udaipur then my mobile was on (started) and in well condition and after the company service mobile is not start and not go to any problems rectify and then mobile warranty deleted by company. and company care is not answer to my any question. i want to my mobile in well condition,

Dear Sir/Madam I have purchased a Mobile handset from B.M Telecom Delhi-Rohtak Road Bahadurgarh on 06/04/2013 with one year warranty. After some time this handset not work properly so I have deposit my Handset on 2 Jan 2014 for problem not charging battery and 2nd sim network manually not working it take automatically network in roaming area even i select manual operator. with job sheet no. N[protected]. On 17 Jan i have got a massage that your job sheet no. N[protected] is processed please collect your MMX device when i go there on 20 Jan 2014 to receive me handset staff says my handset not work properly and it will go company again and they send it back to company on 20 Jan under Job Sheet no. N[protected]. Now it is more than two month has passed and my handset is lying in service center or in company and even after 60 days of this job sheet no N[protected] i don't know what is the status of my handset. i have called customer care to make a request to change my mother board because it is tempered by your service center staff there are many places soldering on board so i am not sure this board work properly many days so i request you that please change my motherboard of my handset but still i does not got any response.. I am a business man and i invest my harden money on this smart Phone to enhance my business. i bear huge business loss due to my smart phone is lying in company from more than two month. Now I want from company a brand new handset with one year warranty and 10000/- Rs. For compensate or pay back my harden money of 15200/- for this handset and 10000 Rs. as a compensate or expensive for this handset...

sir my micromax funbook tablet P360 (imei-[protected]) which was purchesed near about 1year ago in which the problem arised after 7days of purchesing. The problem was seen then the TAB was immediately taken to the micromax care after keeping 7 to 9 days the tab was returned but after 2 days again the same problem was seen and again the tab was sent to the micromax care and this was continued more than 3 times at last a new tablet of same version (P360) was given to me but the same problem was seen again and after that the phone was sent for servicing more than 7 TIMES the new phone's IMEI are as follows imei-[protected]. The tablets warrenty company incerased by 1 year but unfortunitly my money and my pricious time is wasted due to this problem. My phone is still in the micromax service centre. JOB SHEET number-E[protected].DATED-20/03/2014 MY DETAILS ARE- NAME-RISHAV ADITYA GUPTA C/O-SUNIL KR. GUPTA VILL/P.O-MALLARPUR BAZAR (BIRBHUM) PIN-731216 PHONE-[protected], [protected].

Hi, Till from 20-OCT-2013(Purchased Date) I'm facing problem, rotating around service center till now, but not rectifying the problem and while collecting mobile they're simply saying its rectified..etc More than of 52 times, I communicated with Micromax people through mail, they simply replying like this "Dear Valued Customer, Thank you for your Email, we would like to apologize for the inconvenience caused to you and request you to visit service centre again and submit the handset for repair . Kindly share us the scan copy of new job sheet for further assistance ..." Oh! I need help/Assistance how to get compensation of Eighty Thousand Rupees from Micromax. I come to decision that in my remaining entire life, I won't buy/use Micromax anymore I want compensation not any Micromax Mobile Here showing below are the JobCodes: urchase Date:[protected]. Problem : (Display is going to Off after few minutes talk) Sl.No. Date Job Sheet No. Resolved Duration [protected][protected][protected][protected][protected][protected][protected][pr...⇄ 1 Nov -Installed New Software 1 Hour 2 Nov S[protected] Not Resolved 2 Days 3 29-Nov-13 S[protected] Not Resolved 4 23-Dec-13 S[protected] "(4-Jan-2104) Repalced with faulty mobile" 17 Days 4-Jan-04 New Mobile Pixels on Display problem. 5 6-Jan-14 S[protected] Pixels on Display problem. 17-Jan-17 ---Collected Serviced mobile, IMEI no.: [protected], [protected] 11 Days 6 Old Problem : 1. Repeating Problems, of Sl.no. 1, 2, 3 (display is going to Off after few minutes talk) and Display is hanging and New Problem: 2. While talking if we put mobile in 45degrees angle, then continuous vibrations are coming, afraiding of blast 7 7-Feb 2014 S[protected] Mar 8, 2014 (Collected) 30 Days (Collected from service center, says repeated dialog"Repaired", but getting many new issues along with the old one

I bought a Micromax Canvas Music[Smart phone] for Rs.8400/- from M/s. Krishna Mobiles, Neredmet X Road, vide Bill No.7620 dt. 21st July 2013. [[protected] & [protected]] Right from day one I had problem with its battery. Since the battery does not last long I am forced to charge it frequently. Some how I did manage for 8 months. But of late its unable to retain the power in spite of several hours of charge as a result the phone goes dead within a couple of minutes. When this set was newly launched in 2013 it was extremely popular for playing audio/video numbers. Accordingly, I did buy this set for this very reason but unable to play due to inadequate power/defective battery. Since the dealer does not respond to customer complaints of these kind I would like to bring it to the notice of Micromax for the replacement of defective battery. Though, several foreign brands were in the market I did opt for Micromax anticipating good after sales service. In view of the above Micromax may kindly keep up the faith imposed on Indian brands and address my grievance please. For your ready reference a copy of the cash bill may please be seen from the enclosed attachment. VC Ravi Shalivahana Enclave 1-3-20/SE/230 Kapra, Yellareddyguda ECIL PO, Hyderabad-500062 [protected] [protected]

sir,
i was great fan of micromax...becoz it was an indian company...
so i buyed micromax a65..

but i dint knew that that was the biggest mistake of my life...after i week i started facing problems like automatic shutdowm...so i visited 3 service center, , , but not a single service center solved my problem...

after few days i went to service center he submitted my cellphone and sent it to micromax office for repairment...i.e on 10th feb, '14..they assured me u will recieve ur cell back after 25days from todays...then i called customer care on 25th feb for getting status of my mobile, , , , i was totally shocked to hear customer care officers words..."sir you will get ur device after 25days form todays "...again i called on 5th march then 1 new officer picked call.his name was "abhinav"..he assured me that you will get ur phone before 15th march for sure...i was satisfied by him..again i called on 12th march...then again 1 new officer..sir more 15 days...then i was very angry and talked with 1 senior officer he said by 20th march i will try to return ur device...but today when i called again officer said by 25th march but that too not fixed..

they r treating customers like dogs...LIE-LIE-LIE-LIE...
JUST EXTENDING THE DAYS...
worst service ever recieved...
plz take strict action on them

Worst company making cheap mobile phones and claiming things that are way beyond its reach not a single game or any good videos or any demanding applications working on my canvas lite ram they are saying is 512 mb saala mera galaxy mini isse better hai ram bohot kam hai lekin sab app support karta hai bandh kar de company aur cheap chinese handset bana k grey market mei bech i m goin to throw away this handset and buy a new one and goin to tell all my friends and family and their friends too not to buy micomax and goin to start a new blog as well why not to buy micromax.

i purchase new micromax canvas knight a 350 online. when i charge my phone or when i play games on it or when i watch movies on it. after 20-25 minutes. my phone is getting hot i can't talk when my phone is getting hot. and when i go to service center they are not supporting me or not replacing or repairng my phone. please help me

I bought Micromax Q36 on[protected]. I had the below two problems in my phone and have deposited my phone in micromax service center on[protected] with job sheet #[protected]. 1. Frequent phone Switch Off 2. Not able to receive and dial calls from CDMA Sim I received my phone on[protected] saying the problem is resolved but I again started facing the above two problems along with two new problems 1. Charger not working 2. Person on the other side not able to hear my voice(MIC problem) I again deposited my phone with job sheet #[protected] on[protected], saying that I will receive the phone after 20 days. Its been 68 days no response from micromax. I have called Micromax customer care four times and have registered two complaints. Every time I call they say phone will be ready in 15 days. But till date no update from them about the phone. If the phone has been serviced properly the first time. How will I get the same problem again? And I am facing new problems with the phone. How can a brand new phone have so many problems in it. I doubt whether I have received a Damaged phone? I am totally unhappy with quality and service provided. Customer service is really horrible and frustrating. Service center in Chennai does not respond well to your queries. I don't want the phone to be serviced. I want my money back. Have attached the job sheet for reference. Kindly, help me on this. Rahul [protected]

Hi, I brought this handset from mumbai ghatkopar vijay sels on 15-Augest-2013.( Micromax a 210) this phone is hanging and restart for this i submitted with micromax servies center for more than 20 days, they return me back but still problem persists. again i submitted back on 1 march 2014 but this time yet my phone is not done and i not get proper responce from them Please Give me refund for the money as I am not satisfied with this product. If refund is not possible then please replace this handset and give me the good handset. I mailed to you also, please reply, I am waiting for reply. Thanks and regards, Surya prakash [protected] [protected]@gmail.com

My name is aman I have submit my mobile to micro max services center to repair . After 25 day they are saying come after 1 week today I visit services center there are a person manish pant come after 1 week I dont have time to talk or miss behave with me ...

THIS MAIL WAS SENT TO CUSTOMER CARE TO MICROMAX DATED 17 MARCH, 2014

Dear sir,
So sad to inform you that your customer care service is very poor.
Myself Jiten jethva had submitted my mobile phone at your service
centre DS Mobile baroda, before 2 weeks, They gave me time for
repairing for 2 weeks & simply return after 2 weeks without doing
anything. the problem was of display flickering,
my mobile is canvas 2 plus.
now after doing nothing by them, they said me that they had changed
LCD, , & when i asked them, , what is proof that u had changed any
component then they had no answered.

The service people are delaying time for repairing unnecessarily.
Now there is a 1 month or above time is spent for repairing.
Is it possible the warranty will be extended after 1 year due to delay
occuring from your side.
Kindly repair as early as possible, , otherwise i will have to go to
consumer forum & complain about your poor services.

Kindly do the needful,

Thanks,
Jiten jethva.

Kindly note that i had submitted my mobile in your service centre at
baroda, DS Mobile
The details are as below:
Customer name : jiten jethva
contact : [protected]
date : 10/03/2014
job sheet no : wo[protected]

I had purchased Micromax Canvas HD A 116 mobile phone. After running 3-4 months, the wi-fi has stopped working. Gradually Bluetooth, Camera and FM radio have stopped working. I have deposited the phone to the service center on December 7, 2013, where they told me that the phone would be back after 25-30 days. I had called Micromax after 1 month and they said your phone is still under repairing and would be repaired in 15 days. After 15 days, I called the Micromax customer care number again and they told me to wait another 20 days. Its already more than 2 months passed after I deposited the handset. I am really disappointed with the quality and the after sales service of Micromax. If they are not able to repair the phone in more than 3 months of time, they must replace the handsets if its a responsible and not a cheap company.

Respected, Sir / Madam. My Micromax Turbo A 250 had been stolen it train at Kandiwali Station. Stolen Date:- 13/03/2014 Time:- 09:22AM I want to track my Phone. Please help me to find it. MODEL:- Micromax Turbo A250 M_IEMI No :- [protected] S_IEMI No :- [protected] E-Mail ID :- [protected]@gmail.com PHONE No :- [protected] Thank You. Respected, Sir / Madam. My Micromax Turbo A 250 had been stolen it train at Kandiwali Station. Stolen Date:- 13/03/2014 Time:- 09:22AM I want to track my Phone. Please help me to find it. MODEL:- Micromax Turbo A250 M_IEMI No :- [protected] S_IEMI No :- [protected] E-Mail ID :- [protected]@gmail.com PHONE No :- [protected] Thank You.

As my phone having some hanging and speaker problem, so i have given for service @ malleshwaram its in under warranty, they have told me within 2 hours ur phone will gets ready, but after a day they had called me and telling ur phones PCB has gone it will take 30days to gets ready, before 1 month my phones battery also gone but they did'nt replaced they have told only 6 months warranty for accesories . they why the hell they are selling this kind [censored] products, now i have decided i dont that phone i want my money back.or else i want new phone and Its Almost 45 days But still I did not get my Phone and also i have registered a complaint last 15 days before but no response

Hi, I brought this handset from Pune on 09-Dec-2013. Handset performance is good but only problem is whenever I listen songs or music on loudspeeker / speeker phone, sound is not consistant, it is fluctuating. I kept this handset at Micromax care for more than 10 days, they return me back but still problem persists. Please Give me refund for the money as I am not satisfied with this product. If refund is not possible then please replace this handset and give me the good handset. I mailed to you also, please reply, I am waiting for reply. Thanks and regards, Swapnil Malpani [protected] [protected]@gmail.com

Hello Sir/Madam, I had bought a Micromax A101 on 21.09.2013 from Home Shop 18 (from +91-[protected] as Registered on HomeShop18), as my mom ordered by watching tv ad of this Phablet so Called Micromax A101 and got attracted towards buying this product. But i am totally unsatisfied with this product because of.within 1 months i started facing problems with the handset, but i let it go and used continuously but it created problem on new year eve as w.e.f 01.01.2014. Actually the problem was it gone restarted again and again by itself then it becomes dead in Morning on 2 Jan 2014 so i gave it in Local Micromax Service Centre on 2nd Jan 2014. They Assure me within 5-10 days your phone will be repaired and the phone was finally returned to me w.e.f on 13-Jan-14 after a delay of 15 days after a lot of interactions & mails. Actually when i checked my mobile i found some pictures of strangers click via Camera and phone was used by Someone else. When i checked my headset not detecting i again visited Local MMX Service Center and told them to change the handset Jack as my headset were not detected while playing music and told me that i have to again submit it for 15-20 and when i asked do you don’t have the Earphone/Headset Jack then they denied as those handsets are in warranty we can’t change their Jacks as we don’t have and company don’t provide us for warranty handsets any accessory for being repaired for Mobile phone if it will be out of warranty then we’ll change it. I didn’t submit my Mobile as i don’t wanna be suffer again for 15-20 days for a small problem then i didn’t changed its Jack its still in that bad condition & i drop lots of mails but they also told me to submit mobile again. Now the concern about Micromax A101 is that the its again showing me some problems as i didn’t install any application and any music, video but its now showing me error and my settings not opening as its says “Settings stops Unfortunately” and Bluetooth showing a “X” sign as its not able to ON after 10 days from being repaired. And now its gets switch off when its mood says and i am unable to receive calls from my SIM. I have researched till long night on Micromax A101 on Google and Got Panic by seeing all reviews and Opinions that its worst Phone ever launched by Micromax and promoted by HomeShop18. HomeShop18 confusing Peoples especially the women because attracting women is very simple and misguiding them by selling Worst Product on TV. As i have seen Micromax A101 can’t be updated at Latest Jelly Bean Even Phones under price 7k to 8k All Superfone of MMX Updated at JellyBean Latest Firmware and Product not found on the website of micromax its been isolated from the website and become obsolete which is being sold by HomeShop18. I got Insane by this Micromax A101 because within a few days more problems started coming to light and the phone has started malfunctioning. I am sending this mail as i am completely fed up with the handset.so i request you that I request micromax and homeshop18 both for update my handset to Micromax A110 or refund for the product but they had denied. Please Respond this mail ASAP Regards, Nipun Gupta